Intermediate Technical Writer

Join GraphiteHQ as a Technical Digital Content Writer! In this exciting role, you will craft engaging and informative content that resonates with our target audience while effectively communicating complex technical concepts. You will collaborate with subject matter experts to produce high-quality digital content across various platforms, including blogs, whitepapers, and social media.Key Responsibilities:Create clear, concise, and compelling digital content.Collaborate with technical teams to understand and convey complex information.Edit and proofread content to ensure accuracy and clarity.Optimize content for SEO to enhance visibility and engagement.Analyze content performance metrics to refine future strategies.

Join Graphite – A Leading Growth Agency!At Graphite, we are a forward-thinking, technology-driven growth agency that empowers rapidly scaling companies like Masterclass, Notion, and BetterUp to achieve sustainable revenue through impactful content and strategic SEO. Our obsession with delivering meaningful outcomes defines our culture, our success, and our commitment to enhancing the online experience for everyone. As a fully remote company with team members across North America, Latin America, and Europe, we invite you to become part of our mission to craft exceptional content that resonates where it matters most.Your Role: We are seeking a talented Digital Content Writer to create captivating and high-quality content tailored to our target audiences. Please note: This is a remote contract position, not a full-time employment offer.Key Responsibilities:Create compelling, goal-oriented content for our diverse clients and brands.Conduct thorough research, brainstorm, and propose innovative and engaging article topics.Ensure content accuracy and completeness through diligent fact-checking, proofreading, and editing.Collaborate with internal teams to identify opportunities for content enhancement and process improvements.

WHO WE ARE:Jumpfactor is a prestigious, award-winning agency recognized as one of Canada's 8-time Growth500 Fastest Growing Agencies. We specialize in delivering innovative digital marketing strategies tailored for Managed Service Providers (MSPs) to stimulate substantial growth. With a track record of generating over $1.6 billion in client revenue, we are celebrated as global leaders in MSP growth solutions.ROLE OVERVIEW:We are in search of an AI-First Content Manager (B2B Content Writer) with 4–5 years of experience in crafting impactful B2B content. This position presents a unique opportunity for growth within the Managed IT and Cybersecurity sectors, emphasizing the creation of authoritative, E-E-A-T-driven, SEO-optimized content that effectively drives measurable pipeline and revenue results.The ideal candidate possesses a deep understanding of IT, Cybersecurity, and Managed Services, along with a proven ability to utilize AI tools for producing engaging written, visual, and multimedia content. A strong grasp of AI prompting principles and prompt engineering is essential, as is the capability to balance speed with editorial quality.JUMPFACTOR'S CORE VALUES:Be STRATEGICBe PASSIONATEBe TENACIOUSPrioritize LEARNINGEmbrace TEAMMaintain INTEGRITYWHY EMPLOYEES LOVE JUMPFACTOR:Attractive compensation package.Fully remote work environment.Collaborate with an exceptional international team.Endless opportunities for professional growth and advancement.

Brafton Inc. is a global content marketing agency with teams in Boston, London, Toronto, and Sydney. The company delivers strategic content aimed at improving SEO, increasing social engagement, and generating leads for a variety of clients. Teams at Brafton work across multiple media, including video, blogging, infographics, and web development. This full-time Content Writer position is fully remote and open to candidates based anywhere in Canada. The role centers on producing engaging, original content that supports client marketing strategies. Content Writers at Brafton work directly with clients and create a range of materials, such as white papers, case studies, landing pages, infographic outlines, video blog scripts, and long-form articles. Most clients are B2B organizations in sectors like technology, healthcare, finance, business, education, and marketing. Research and writing tailored to these industries, while meeting deadlines, is a key part of the job. Main responsibilities Research, create, and deliver high-quality content to clients within set deadlines. Edit peer submissions using Brafton's editorial guidelines. Collaborate with account managers to ensure content meets client goals. Participate in virtual meetings for projects, client discussions, and team updates. Track writing and editing productivity daily using the internal project management system. Develop and propose monthly content topics based on client briefs and industry trends. Communicate directly with clients as needed. Requirements Bachelor's degree in Journalism, Marketing, or Communications preferred. 1-3 years of relevant writing experience in content marketing. Strong writing and editing skills, with a portfolio of relevant samples considered highly valuable. Attention to detail. Familiarity with AP style guidelines. Understanding of SEO keywords and branded content principles. Strong time management and organizational skills. Comfort working in a high-volume, deadline-driven setting. Self-motivated, able to work independently and as part of a team. Creative approach that aligns with client marketing objectives.

About the Role aviso is hiring a Content Writer in Toronto, Ontario, Canada. This role focuses on asset management topics and supports the company's communication goals. What You Will Do Create clear, informative content tailored to the asset management sector Develop materials that connect with our audience and strengthen brand presence Help shape communication strategies through writing and editorial input

At Relay, we empower self-made entrepreneurs through our innovative digital banking platform, equipping them with the tools and insights needed to master their finances. Our mission is to transform financial ambiguity into transparency, enabling business owners to manage their cash flow effectively and achieve long-term success.We invite a Senior Technical Writer to join our dynamic Product Marketing team. This pivotal role bridges the realms of marketing, product development, and design, ensuring that our in-product messaging resonates with customers and aligns with our overall positioning. Your contributions will directly impact how users perceive, adopt, and derive value from Relay’s suite of products.This position is perfect for a strategic, customer-centric technical writer who is passionate about making a difference. You will collaborate with Product Design to enhance in-product experiences and with Product Marketing to convert value propositions into user-friendly language. Engaging directly with customers, your aim will be to reduce friction, streamline onboarding, and increase product engagement through exceptional in-product communication.Initially, you will conduct a thorough audit of our product lines' copy, establishing a consistent and scalable voice for Relay’s in-product communication. Over time, you will develop standards and processes that enhance clarity, promote adoption, and facilitate multi-product growth.Key ResponsibilitiesIn-Product Writing & UX Content Ownership: Refine and advance the voice and tone within the Relay product. Craft, edit, and enhance UI copy, including onboarding flows, tooltips, error messages, and feature explanations to bolster clarity and usability.Customer Understanding & Voice of the Customer: Engage in customer interviews and collaborate with Product Marketing to gain deep insights into user needs and mental models. Use these insights to design clear and intuitive product experiences.Adoption & Onboarding Optimization: Identify user journey friction points and enhance onboarding, activation, and feature discovery through clearer in-product communication.Product & Design Partnership: Work closely with Product Management and Design to refine product experiences based on user feedback.

Role Overview:Join our dynamic Customer Success team at MEDFAR Clinical Solutions, where our primary aim is to facilitate seamless integration, deliver proactive support, and foster customer loyalty while enhancing satisfaction and identifying service improvement opportunities.Georges, along with his dedicated team of four, is on the lookout for a creative and meticulous Technical Content Creator. This role is pivotal in crafting detailed how-to guides, visually appealing instructional videos, and in-app content that enriches the user experience, enabling our audience to fully understand and leverage our products and services.Key Responsibilities:Content Development:Create clear, engaging how-to guides and instructional content across various platforms, including written formats, video tutorials, and in-app assistance.Proactively test and explore new or updated features to gain a comprehensive understanding of their functionality and applicable use cases.Video Production:Plan, script, and produce high-quality instructional videos, from recording to editing, ensuring the content meets user needs effectively.User Research:Collaborate with product managers, onboarding teams, and customer support to identify user needs and documentation gaps.Content Management:Organize and maintain content assets within a content management system, ensuring accuracy and accessibility.Track and validate documentation adhering to established processes.Collaboration:Work closely with cross-functional teams, including implementation, product development, marketing, and customer support, ensuring consistency and accuracy in instructional content.Project Management:Independently oversee and execute projects from inception to completion, ensuring timely delivery and alignment with objectives.Effectively prioritize tasks and coordinate with team members to support ongoing initiatives.Tool Evolution:Stay updated on emerging technical tools and technologies in the documentation field, showcasing an interest in integrating new solutions.Continuous Improvement:Solicit feedback from clients and colleagues to enhance content material adoption.Measure and quantify the effectiveness and impact of training materials.Work Environment:Location: MontrealEmployment Type: Full-time

Join our dynamic team at Integrated Resources Inc. as a Technical Writer! We are looking for talented individuals who possess a keen eye for detail and a passion for creating clear, concise documentation. In this role, you will be responsible for developing user manuals, guides, and other essential documents that enhance user experience and understanding.

AmeXio is a global leader in digital transformation, partnering with both businesses and government organizations. We empower companies to enhance their digital growth in areas such as Customer Experience, Enterprise Content Management, Client Communication, and Structured Content Management.One of our clients, a prominent player in the aerospace sector, is seeking a Technical Writer to join their team.As a Technical Writer, your primary responsibility will be to develop comprehensive and precise manuals that provide detailed instructions for the repair and maintenance of aircraft structural components. You will also be tasked with creating similar technical manuals for various aircraft models.Key Responsibilities:Conduct thorough research and deepen your understanding of aircraft structural components and systems.Collaborate with subject matter experts to gather technical specifications and insights.Compose clear, concise, and accurate instructions for executing repair and maintenance tasks across all aircraft systems and structural components.Organize and present information logically and user-friendly.Ensure compliance with industry standards and regulations.Review and update manuals based on feedback and revisions.

At NerdWallet, our mission is to provide clarity in financial decision-making for all. We're proud to foster a diverse, flexible, and transparent culture where you can thrive, take calculated risks, and express your true self. Whether working remotely or in the office, we support your unique working style. We believe in investing in your well-being, professional growth, and impact because when one of us succeeds, we all succeed.Role Overview:As a Lead Writer / Content Strategist II, you will produce top-notch, data-driven content that empowers Canadians to make informed personal finance choices, particularly regarding credit cards. This position combines editorial excellence with strategic insight, focusing on identifying content gaps, optimizing existing materials, and creating innovative formats to engage audiences effectively. Your work will enhance NerdWallet Canada’s expertise, improve content performance, and broaden our audience through compelling, audience-first storytelling.In this senior individual contributor role, you will be a thought leader, merging strong editorial judgment with a strategic, audience-centric approach. You will take ownership of content performance, proactively seeking out ways to enhance NerdWallet Canada’s content portfolio and exploring new formats. Collaboration is key as you will work cross-functionally with editorial, data, and PR teams to ensure that all content is accurate, relevant, and impactful. You will operate independently, shaping not just the narratives we share, but also determining the best delivery methods to serve our audience effectively.Key Responsibilities:Identify content gaps and optimization opportunities using performance data and strategic priorities; propose and create new articles to fill those gaps.Research and develop well-sourced, clear, and engaging content focused on Canadian personal finance issues, especially credit cards.Engage in and create diverse content formats (e.g., articles, newsletters, social media, video) to enhance the audience-first user experience.Provide editing support, including backreads, copyediting, and line editing, to maintain high editorial standards across team outputs.Review Canadian credit card products, gather and analyze data, and translate insights into easily digestible comparisons and recommendations for consumers.

Join our dynamic team at aslconsulting as a Technical Writer, where you will create high-quality documentation that plays a crucial role in the success of our innovative products. Collaborate closely with software developers, quality engineers, product managers, and usability experts to enhance the user experience of our offerings.

Create clear, concise, and engaging technical documentation tailored for various audiences.Work closely with product managers, engineers, and designers to acquire essential technical information.Continuously refine existing documentation and produce new materials that reflect product updates.Spot opportunities to enhance product usability through strategic documentation approaches.Guide and mentor fellow technical writers, contributing to the overall growth of the team.Collaborate with Product, Engineering, and Marketing teams to ensure educational content aligns with business objectives.

Join our dynamic team at Addepar as a Senior Technical Writer specializing in API documentation. In this pivotal role, you will create comprehensive, user-friendly documentation that enhances our API products. You will collaborate closely with developers, product managers, and other stakeholders to gather information and ensure accuracy and clarity. Your expertise in technical writing will help bridge the gap between complex technical concepts and end-user understanding.

Petal builds orchestration and billing solutions that help healthcare organizations work more efficiently and adapt to change. Our analytics tools give healthcare professionals the insights they need to manage complex data. Petal has earned recognition as a Great Place to Work in both technology and healthcare. The company values a workplace culture where people can do their best work and help move healthcare forward. Role Overview The Senior Technical Writer will shape how healthcare professionals interact with Petal’s platform. This role centers on producing clear, user-focused documentation that supports a smooth experience with our software. Responsibilities span technical writing, project management, UX writing, information architecture, and localization. The Senior Technical Writer owns documentation quality and looks for new ways to improve how we communicate with users. What You Will Do Write and maintain comprehensive documentation for Petal’s software products Review peers’ work and provide editorial feedback to improve documentation quality Use analytics and AI tools to refine content and increase efficiency Lead user feedback cycles and conduct documentation audits to spot knowledge gaps Work closely with product delivery and UX teams to explain complex concepts Apply UX writing best practices to make user interactions simple and clear Support product usability with effective UX writing Demonstrate a solid understanding of localization methods Help improve team processes to boost productivity and quality Location This is a remote position.

hrconnectlimited seeks a Digital Marketing and Content Specialist based in Hamilton. This position centers on building digital marketing strategies that drive engagement and contribute to business growth. Key responsibilities Develop and implement digital marketing plans to reach target audiences Collaborate with colleagues from various teams to align messaging and campaigns Enhance the company’s online presence and help raise brand awareness Collaboration This role involves regular coordination with team members across the organization to ensure consistent branding and effective communication online.

As a Technical Writer at Tailscale, you'll play a pivotal role in crafting clear and engaging documentation that enhances the user experience. Your expertise will guide our users through our innovative products and services, ensuring they understand and utilize our technology effectively.

Join Our TeamAt Unity Technologies, we believe that the world improves when there are more creators. Be a part of our Docs team and help empower creators! In this role, you will gain a deep technical understanding of Unity's products by collaborating closely with development teams and engaging with the technologies. You will leverage this knowledge along with your writing skills to produce content that both informs and inspires. Collaboration with fellow writers will be essential to ensure a cohesive content experience across our products, establish style guidelines, and enhance the overall quality of documentation at Unity. Your Responsibilities Develop comprehensive technical content sets (user and developer guides, API references, SDK documentation, code samples) for various products and features. Work alongside product managers and developers to understand the underlying technology of each feature, the target audience, and documentation requirements. Collaborate with team members to ensure that documentation is clear, concise, accurate, and user-friendly. Advocate for user needs during feature development to improve workflows and enhance product usability. Qualifications We Seek Exceptional written and verbal communication skills. A strong technical understanding and hands-on experience with software development concepts and workflows. Ability to translate complex technical concepts into clear, user-focused documentation. Proven track record of delivering high-quality content in a fast-paced software development environment. Effective time management and the ability to work within a globally distributed team while maintaining active communication with colleagues across different time zones. Preferred Qualifications Experience with object-oriented programming languages, game development, digital art creation, or real-time 3D development. Familiarity with version control software such as Git or Subversion for managing documentation changes.

Join Farm Boy Inc. as a Digital Learning Content Designer and play a vital role in shaping engaging educational experiences. In this full-time position based in Ottawa, you will be responsible for creating and designing digital learning materials that enhance user engagement and facilitate effective learning.

Accor is hiring a Digital Experience, Content & E-Merchandising Specialist based in Toronto. This position centers on shaping digital content and e-merchandising strategies that support online sales and customer engagement. Role overview This specialist will play a key part in refining how customers interact with Accor’s digital platforms. The focus is on developing and executing content solutions that improve user experience and support business goals. What you will do Deliver digital content that enhances the online journey for customers Contribute to e-merchandising initiatives aimed at increasing digital sales Support the creation and implementation of strategies that drive customer engagement Location This role is based in Toronto.