Intelligence Analyst - Full-Time Opportunity

OpenGov delivers AI and ERP solutions designed for local and state governments across the United States. Serving over 2,000 public sector organizations, OpenGov’s Public Service Platform helps agencies manage assets, procurement, contracts, accounting, budgeting, billing, permitting, licensing, and open data. These tools support efficient operations and informed decision-making for public institutions. More information about OpenGov’s mission and products is available at OpenGov.com. Role overview The Senior Analyst, Applied AI - G&A Intelligence will join the Applied AI/Innovation team, focusing on General and Administrative (G&A) use cases. This position centers on analytics and workflow automation, not software engineering. The analyst will work to improve OpenGov’s HR, Talent Acquisition, and Enablement functions by identifying and developing AI-driven workflows, tools, and copilots. The goal is to reduce manual friction, support better decisions, and free up time for work that requires human insight. What you will do Identify, prioritize, and develop AI-enhanced workflows and automation for G&A teams Transform manual, disorganized processes into efficient, AI-supported systems Collaborate with partner teams to understand their operations and uncover opportunities for AI-native redesign Manage the full lifecycle from problem identification to solution delivery, working with AI/data engineers as needed Operate within the Applied AI team’s technical and governance frameworks Requirements Strong process orientation and problem-solving skills Experience with modern AI tools (such as Claude, ChatGPT, third-party AI apps, and no-code/low-code automation platforms) No coding required; extensive HR Operations/Tech experience is not necessary Ability to work independently and handle sensitive HR data with discretion and sound judgment Understanding of data confidentiality and HR compliance This role requires maturity and trustworthiness, as it involves access to sensitive data and systems at a level comparable to senior HR leadership.

OpenGov provides AI and ERP solutions designed for local and state governments across the United States. Over 2,000 public sector organizations, including municipalities, counties, state agencies, schools, and special districts, use the OpenGov Public Service Platform to improve efficiency, adapt to changing needs, and build public trust. The platform covers enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, as well as transparency and open data. All of these tools work together within the OpenGov ERP, helping agencies prioritize and make the most of their budgets. Learn more about OpenGov’s mission at OpenGov.com. Role Overview The Implementation Consultant helps OpenGov clients get the most from their solutions by managing the full deployment process. This role calls for strong product knowledge, subject matter expertise, and the ability to recommend effective solutions. The consultant sets up new customers for success, ensures they see value from their investment, and supports improvements to OpenGov’s delivery operations. This includes advising during sales and project scoping, sharing feedback with R&D, and mentoring teammates. What You Will Do Lead implementation projects for new clients, guiding them through every step: data gathering, technical configuration, administrator training, and all other deployment needs. Act as the main technical contact for new customers or those expanding their use of OpenGov, keeping communication clear and deployment on track. Work directly with government officials and staff, helping them become skilled administrators and champions of the OpenGov platform. Assess customer requirements and challenges, collaborating with other teams to streamline and automate workflows for better results.

OpenGov is recognized as the premier provider of AI and ERP solutions tailored for local and state governments across the United States. Over 2,000 municipalities, counties, state agencies, school districts, and specialized districts depend on the OpenGov Public Service Platform to enhance operational efficiency, adapt to evolving needs, and bolster public trust. Our flagship products encompass enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, alongside transparency and open data initiatives. These solutions are integrated within the OpenGov ERP, empowering public sector organizations to prioritize effectively and achieve maximum return on investment with every dollar and decision. Discover more about our mission to foster a more effective and accountable government and our vision of high-performance governance for every community at OpenGov.com.Job Summary:As an Enterprise Account Executive, you will spearhead sales efforts within your designated territory, focusing on a specific OpenGov product suite. This role encompasses territory planning, prospect identification, lead generation, sales cycle management, and overseeing sales calls, proposals, and contract negotiations through to deal closure. You will collaborate closely with the Enterprise Pod Leader and various stakeholders across the organization to achieve sales objectives while providing exemplary integrity, quality, and customer service to our clients.Responsibilities:Cultivate and manage customer relationships for an assigned OpenGov product suite, driving strategic initiatives within your territory and leveraging the pre-sales team to expand both new and existing customer accounts.Collaborate with the Enterprise Pod Leader to facilitate the closure of complex, multi-suite enterprise opportunities with strategic accounts.Establish and maintain relationships with senior leaders of customer and prospective government entities.Generate new leads through networking and prospecting activities, including cold calling, and leveraging the company's marketing and public relations initiatives.Deliver impactful sales presentations to customers and prospects at various organizational levels within leading government agencies in your territory, including high-level, vision-setting product demonstrations.Rapidly acquire in-depth knowledge of company products and client verticals, including local and state governments, special districts, non-profits, higher education, and other related sectors.

As an Implementation Analyst at OpenGov, you will play a pivotal role in ensuring successful deployment of our innovative software solutions. Your key responsibilities will include collaborating with clients to understand their requirements, configuring software to meet those needs, and providing training and support for end users. You will work closely with cross-functional teams to streamline processes and enhance customer satisfaction.

At OpenGov, we are at the forefront of AI and ERP innovations tailored for local and state governments across the U.S. With more than 2,000 municipalities, counties, state agencies, educational districts, and special districts relying on the OpenGov Public Service Platform, we empower them to operate with efficiency, adapt to evolving needs, and bolster public trust. Our suite of leading products encompasses enterprise asset management, procurement, contract management, accounting, budgeting, billing, revenue management, permitting, licensing, and open data transparency. All these solutions integrate seamlessly within the OpenGov ERP, enabling public sector organizations to focus on their priorities while maximizing ROI on every dollar spent. Learn more about our mission to enhance government effectiveness and accountability at OpenGov.com.Job Summary:As a Sales Development Representative (SDR) at OpenGov, you will play an essential role in driving our business expansion. Your primary responsibility will be to engage with government leaders nationwide, showcasing modern solutions that can revolutionize their community service delivery. This position requires the development and implementation of robust prospecting strategies, generation of qualified leads, and organization of product demonstrations for our Account Executives. We seek candidates with a natural aptitude for sales, a results-driven mindset, and a commitment to nurturing new business opportunities.This entry-level role is ideal for individuals eager to learn and excel in a dynamic sales environment, offering comprehensive training, mentorship, and clear opportunities for career advancement.

Join OpenGov, the premier provider of AI and ERP solutions tailored for state and local governments across the U.S. Over 2,000 entities, including cities, counties, and school districts, trust the OpenGov Public Service Platform to enhance their operational efficiency and build public confidence. Our industry-leading products encompass enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, as well as transparency and open data solutions. These offerings are seamlessly integrated within the OpenGov ERP, empowering public sector organizations to prioritize their goals and maximize ROI with every decision. Explore how we aim to drive effective and accountable governance across communities at OpenGov.com.Job Summary:As the Manager II of Professional Services, you will report to the Director of Professional Services or the Senior Professional Services Manager. You will lead a dynamic team, ensuring the successful deployment of projects while maintaining on-time delivery, budget adherence, and high customer satisfaction. This role requires translating strategic initiatives into actionable operational processes, overseeing multiple complex projects, and promoting cross-departmental collaboration. Additionally, you will focus on team development, portfolio management, and process enhancement to align with our organizational objectives.Responsibilities:Lead and mentor a diverse team, including Project Managers and Implementation Consultants, ensuring effective recruitment, coaching, and performance management.Translate strategic goals into operational processes that drive team and cross-functional success.Develop and execute strategic plans that align with organizational objectives.Manage a portfolio of implementation projects, including complex technical deployments, and support team members in specific product domains.Proactively identify and mitigate project and customer risks, maintaining strong relationships and momentum through site visits as needed.Conduct portfolio forecasting and analyze trends affecting project efficiency while closely monitoring budget health and delivery timelines.Collaborate with leadership to ensure team skills meet our evolving business needs and foster professional growth.

Role overview The Applied AI Lead at coinflow plays a central role in shaping and launching AI-driven features for the platform. Based in Chicago, this position blends technical leadership with strategic planning. The Applied AI Lead works closely with both data scientists and engineers, guiding their efforts while remaining involved in day-to-day technical work. What you will do Direct the development and rollout of machine learning models for the platform Align AI projects with coinflow’s business priorities and measure their impact Lead and support a multidisciplinary team, providing clear direction and mentorship

Discover OktaOkta is recognized as the world's leading identity company, empowering everyone to securely utilize any technology, anywhere, on any device or application. Our versatile solutions, including the Okta Platform and Auth0 Platform, offer secure access, authentication, and automation, ensuring that identity is central to both business security and growth.At Okta, we embrace a diverse range of perspectives and experiences. We seek lifelong learners who can enhance our team with their unique insights. Join us in our mission to create a world where identity is truly yours.Okta's Business Technology organization is dedicated to developing secure and intelligent internal platforms that empower our global workforce. Our AI & Automation team is at the forefront of innovation, delivering next-generation tools and experiences by integrating GenAI and intelligent automation into workflows spanning IT, HR, Finance, Sales, Marketing, and Customer Support.We prioritize practical applications, focusing on virtual agents, AI copilots, internal RAG services, and AI-enhanced self-service portals with an emphasis on scalability, governance, and user experience.The OpportunityAs a Senior Software Engineer, Applied AI, you will be instrumental in developing user-centric and backend systems that harness GenAI to enhance internal experiences and operational efficiency. This position necessitates robust full-stack engineering expertise, particularly in AI integration and the creation of intuitive, high-performance user interfaces that render AI both accessible and beneficial for our internal stakeholders.You will collaborate closely with fellow software engineers, product managers, and designers to craft secure and intelligent tools for Okta employees.

Company SummaryZoro.com is a prominent eCommerce platform that provides nearly 12 million tools, parts, and supplies tailored for our business clientele. Since our inception in 2011, we have revolutionized the B2B landscape by delivering a B2C-like shopping experience, and we remain at the cutting edge of digital transformation at the nexus of technology and distribution. With rapid growth, we have surpassed $1 billion in annual revenue, and our journey has only just begun!Job Summary:The Business Intelligence Analyst is pivotal in bolstering Zoro's mission by facilitating data-driven decisions across the organization. This role necessitates a harmonious blend of technical skill and business insight to yield actionable intelligence. The Analyst will collaborate closely with senior BI colleagues and various stakeholders in Category Management, Technology, Revenue, Digital Experience, Customer Fulfillment, and Finance. Key responsibilities encompass maintaining data models, designing dashboards, and ensuring data integrity and accessibility throughout the organization, thus empowering stakeholders to make informed choices while harnessing AI tools for deeper predictive insights, aligning with Zoro’s AI-first strategy.

Join OpenGov, the premier provider of AI and ERP solutions tailored for local and state governments across the U.S. With over 2,000 municipalities, state agencies, and educational institutions relying on our innovative Public Service Platform, we empower organizations to enhance operational efficiency, adapt to evolving challenges, and foster public trust. Our award-winning product suite encompasses enterprise asset management, procurement, accounting, budgeting, revenue management, and transparency solutions, all integrated into the OpenGov ERP system. Discover how we are revolutionizing government effectiveness at OpenGov.com.Job Summary:As an Enterprise Account Executive, you will spearhead all sales initiatives within your designated territory for a specific OpenGov Product Suite. This includes strategic territory planning, lead generation, sales cycle management, and overseeing proposals and contract negotiations until successful deal closure. Collaborate effectively with the Enterprise Pod Leader and internal stakeholders to achieve sales objectives while delivering exceptional customer service and maintaining the highest standards of integrity.Responsibilities:Cultivate customer relationships for a designated OpenGov Product Suite, directing overall strategy for your territory and collaborating with the pre-sales team to expand both new and existing accounts.Work closely with the Enterprise Pod Leader to secure complex, multi-suite enterprise deals with strategic accounts.Establish and nurture relationships with senior leaders in customer and prospective government organizations.Generate new leads through networking, prospecting, and leveraging company marketing and PR efforts.Deliver engaging sales presentations to stakeholders at various levels within leading governmental organizations, including high-level product demonstrations.Rapidly assimilate comprehensive knowledge of OpenGov products and relevant client sectors, including local and state governments, non-profits, higher education, and school districts.

OpenGov provides AI-driven ERP solutions to local and state governments across the United States. More than 2,000 municipalities, counties, and public sector agencies use the OpenGov Public Service Platform to improve efficiency, adapt to change, and build public trust. The platform includes tools for asset management, procurement, contract management, accounting, budgeting, billing, revenue management, permitting, licensing, transparency, and open data. These products work together within the OpenGov ERP to help public organizations achieve their goals and maximize the impact of every decision. Learn more about OpenGov’s mission at OpenGov.com. Role overview The Lead Implementation Consultant takes a central role in delivering value to customers by guiding the implementation of OpenGov’s solutions. This position requires deep product knowledge, experience with public sector operations, and the ability to develop practical solutions for complex challenges. The role involves managing implementation projects, mentoring teammates, and contributing to delivery operations, sales scoping, and product development. Building strong cross-functional relationships is key to achieving both customer and organizational goals. What you will do Manage end-to-end implementation projects for new and existing clients, including gathering requirements, configuring the platform, and providing training. Serve as the main technical advisor for clients, ensuring communication stays clear and objectives are met. Guide government officials through the implementation process and support them as they adopt OpenGov solutions. Assess customer needs and challenges, working with teams across OpenGov to design solutions that improve client workflows. Develop specialized knowledge of government processes in different states to address a variety of client requirements with creative approaches.

AbbVie Inc. seeks an Applied AI Engineer for a hybrid role in Chicago. This position plays a part in translating innovative ideas into practical tools that address complex health issues. What you will do The Applied AI Engineer will design and build advanced artificial intelligence models to support research and improve patient outcomes. Collaboration with cross-functional teams is central, as the role brings AI into scientific workflows and helps advance new therapies. Location This is a hybrid position based in Chicago, combining on-site presence with remote work.

Zoro Tools, Inc. seeks a Competitive Intelligence Analyst in Chicago, Illinois. This position centers on collecting and interpreting data about competitors, market trends, and changes within the industry. Role overview The analyst will monitor the competitive landscape, identify key developments, and assess how these factors may influence Zoro Tools' business strategy. Findings will inform leadership and contribute to decisions that shape the company's market approach. Key responsibilities Gather information on competitor activities and industry trends Analyze data to uncover patterns and potential impacts Present insights that support strategic planning Location This role is based in Chicago, Illinois.

OpenGov creates AI and ERP solutions tailored for local and state governments across the United States. Over 2,000 public sector organizations, including cities, counties, state agencies, school districts, and special districts, use the OpenGov Public Service Platform to improve operations, address challenges, and strengthen public trust. The platform covers areas such as enterprise asset management, procurement, contract management, accounting, budgeting, billing, revenue management, permitting, licensing, transparency, and open data. All products connect within the OpenGov ERP, supporting agencies as they prioritize and maximize the value of their decisions. More details about the company’s mission and vision for accountable, high-performance government can be found at OpenGov.com. Role overview The Manager of Professional Services (Solution Consultant) oversees the scoping process for Solution Consultants and reports directly to the Professional Services Director. This position plays a key role in ensuring that professional services engagements are scoped accurately and on time, which supports successful project implementations and strong customer satisfaction. Key responsibilities Lead and develop the scoping process for Solution Consultants involved in professional services engagements. Ensure all scoping activities are detailed, timely, and set the foundation for effective project delivery. Translate organizational objectives into scalable scoping processes and operating models. Drive team development and continuous process improvement to align with company goals. Take ownership of the quality, effectiveness, and scalability of the scoping function, with attention to its impact on project delivery and customer outcomes. Use strong critical thinking and project management skills, particularly when dealing with ambiguity or changing requirements. Location This position is based in Chicago, Illinois (US).

Location: Remote (US only) + 60–80% travel to jobsites nationwideAbout Human AgencyHuman Agency is rapidly expanding, fueled by a robust pipeline of opportunities requiring exceptional talent across various fields. Our mission is to attract individuals ranging from creative producers to technical experts and entrepreneurial leaders who will drive our next growth phase.We pride ourselves on being a company of doers. Our leaders are hands-on, teams operate collaboratively, and every member contributes to our deliverables. Here, titles do not shield anyone from constructive feedback or basic responsibilities. We welcome critiques, adapt swiftly, and continuously elevate our standards. The best ideas triumph regardless of their source, as our clients rely on us for top-notch outcomes every single time.The missions, products, and bottom lines of our clients are invaluable. We immerse ourselves in their environments, acting as stewards of their objectives and partners in tackling significant challenges. Every product, strategy, or asset we create is designed to be both aesthetically pleasing and functionally effective, ensuring real-world impact.Our most prized asset is our people, and our growth hinges on hiring individuals who propel us forward. Whether in strategy, engineering, design, data, or operations, we seek teammates who elevate our performance. Our hiring philosophy is to always hire up, never down.We collaborate with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and centered on human needs. We believe AI should enhance human potential rather than replace it, and we approach every engagement with this conviction. From advisory services and tooling to implementation and education, we meet our clients where they are and assist them in integrating AI in ways that resonate with their mission and values. Our objective is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful and responsible innovation.Ultimately, we lead with purpose, passion, and a sense of adventure. We strive to do meaningful work with people we genuinely care about, making the journey an adventure worth embarking on. At Human Agency, our identity and our work are intricately linked.The OpportunityWe partner with large design-build firms generating approximately $10 billion in revenue, employing thousands of project engineers and managers overseeing complex construction sites nationwide. Human Agency is developing custom AI tools and strategies aimed at significantly enhancing the effectiveness of these teams. We need a field-based leader who understands the intricacies of construction and can bridge the gap between emerging technology and actual jobsite needs.In this role, you will frequently travel to active construction sites, shadow project teams, and gain a comprehensive understanding of how work is executed, where challenges arise, and how technology can address these issues effectively.

OpenGov stands at the forefront of AI and ERP solutions tailored specifically for local and state governments across the U.S. With over 2,000 municipal entities—including cities, counties, state agencies, and educational districts—entrusting their operations to the OpenGov Public Service Platform, we empower these organizations to enhance efficiency, embrace change, and bolster public confidence. Our suite of industry-leading products encompasses enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, as well as transparency and open data. These innovative solutions are unified within the OpenGov ERP, enabling public sector organizations to prioritize effectively and maximize ROI with every decision made. Discover our mission to facilitate more effective and accountable governance and our vision for high-performance government in every community at OpenGov.com.Job Summary:As a pivotal member of our team, the Manager will operate under the guidance of a Professional Services Director or Senior Manager, leading a dynamic group of Implementation Analysts and/or Implementation Consultants. Your primary responsibility will be to ensure the timely and budget-conscious deployment of OpenGov solutions, achieving high levels of customer satisfaction. This role demands not only leadership and oversight but also a robust technical skill set, particularly in data preparation, workflow documentation, and product configuration. You will play a critical role in mentoring your team on technical problem-solving, maintaining quality implementation standards, and collaborating cross-functionally to enhance delivery efficiency.Responsibilities:Lead, coach, and mentor a team of Implementation Analysts and/or Implementation Consultants, cultivating a strong team culture, accountability, and ongoing professional development.Oversee the execution of high-quality customer implementations, guiding data requirements gathering, technical platform configuration, and administrator training.Assist team members in resolving technical issues pertaining to data formatting, system logic, and configuration workflows.Uphold consistency and quality in delivery by reinforcing implementation methodologies, process documentation, and technical standards.Provide hands-on support for complex projects, offering insights on data transformation strategies and workflow optimization.Gain an understanding of customer challenges and collaborate with cross-functional teams to simplify, enhance, and automate existing processes that will improve customer experiences.

OpenGov stands as the premier provider of AI-driven ERP solutions tailored for local and state governments throughout the U.S. With over 2,000 municipalities, counties, state agencies, school districts, and special districts relying on the OpenGov Public Service Platform, we empower organizations to operate with enhanced efficiency, adapt seamlessly to change, and foster public trust. Our award-winning offerings encompass enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, alongside transparency and open data initiatives. These powerful solutions are integrated within the OpenGov ERP, allowing public sector entities to concentrate on their core priorities and achieve optimal ROI with every investment decision. Discover more about OpenGov’s mission to enable more effective and accountable government while realizing the vision of high-performance government for every community at OpenGov.com.Job Summary:We are seeking a dynamic Enterprise Account Executive to spearhead all sales initiatives within a designated territory for our comprehensive OpenGov Product Suite. This role encompasses territory planning, prospect identification, lead generation, sales cycle management, and the execution of sales calls, proposals, and contract negotiations through to successful deal closure. The ideal candidate will collaborate closely with the Enterprise Pod Leader and other key stakeholders across the organization to achieve sales objectives while delivering exceptional standards of integrity, quality, and customer service.Responsibilities:Cultivate and manage customer relationships for the defined OpenGov Product Suite, driving strategic growth in the assigned territory while coordinating with the pre-sales team to expand both new and existing customer accounts.Collaborate effectively with the Enterprise Pod Leader to facilitate the closure of complex, multi-suite enterprise opportunities with strategic accounts.Establish and nurture relationships with senior leaders within customer and prospect government organizations.Identify new leads through networking and prospecting efforts, including cold calling, along with leveraging the company’s marketing and PR initiatives.Deliver impactful sales presentations to a diverse audience within leading government organizations in the territory, including high-level, vision-setting product demonstrations.Rapidly develop a comprehensive understanding of OpenGov products and relevant client verticals, including local and state governments, special districts, non-profits, higher education, and school districts.

OpenGov delivers AI and ERP solutions designed for local and state governments across the United States. More than 2,000 cities, counties, state agencies, school districts, and special districts use the OpenGov platform to improve operations, respond to changing needs, and build public trust. The platform covers enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency initiatives. All solutions connect within OpenGov ERP, helping public sector organizations focus on their priorities and achieve strong returns on investment. Learn more about OpenGov’s work and vision for accountable, high-performance government at OpenGov.com. Role Overview The Partner Enablement Manager plays a key role in supporting OpenGov’s Delivery and Implementation Partners. This position focuses on training, resources, and certification, ensuring partners are fully equipped to succeed. Reporting to the Director of Professional Services Partnerships, the manager develops and delivers a partner enablement strategy, builds training content, leads webinars and hands-on sessions, and oversees partner certification. The role works closely with partners and internal teams in professional services, sales enablement, product management, and product marketing. This is a 100% in-office role, with a preference for candidates in Chicago. Main Responsibilities Enablement Strategy and Program Design: Develop and implement onboarding and certification programs with 30-60-90 day frameworks, plus ongoing learning paths to keep partners current on product updates. Resource and Content Creation: Build and maintain a library of partner-ready materials, including case studies, technical documentation, and co-branded marketing assets to support RFX responses. Onboarding and Training Delivery: Lead training through webinars, workshops, and Learning Management Systems (LMS) to accelerate partner onboarding. Performance Analysis: Set KPIs, track partner engagement, assess certification results, and use data to identify improvement areas and recommend actions to increase ROI. Cross-Functional Collaboration: Coordinate with Product, Marketing, and Sales teams to align on partner initiatives.

OpenGov delivers AI and ERP solutions designed for local and state governments across the United States. More than 2,000 municipalities, state agencies, school districts, and special districts use the OpenGov Public Service Platform to improve efficiency, adapt to changing needs, and build public trust. The platform includes tools for asset management, procurement, contract management, accounting, budgeting, billing, revenue management, permitting, licensing, transparency, and open data. Together, these products form the OpenGov ERP, helping public sector organizations make informed decisions and manage resources effectively. Learn more about OpenGov’s mission and vision at OpenGov.com. Role Overview The Partner Engagement Manager plays a key role in supporting the operational structure of the Professional Services Partner Program and Team. This position focuses on improving how Professional Services and Expert Services operate, while building out processes that help the Partner Program run smoothly. Reporting to the Director of Professional Services Partnerships, the role involves coordinating both internal and external partnership activities and developing processes that bring consistency across teams. The Partner Engagement Manager will help streamline partner onboarding, ensure smooth delivery, and maintain the operational foundation that enables partners to succeed and expand OpenGov’s reach through strategic partnerships. What You Will Do Design and implement scalable processes for onboarding partners, managing documentation, and setting up system access Create and update documentation outlining partner operational procedures and best practices Manage partner access to internal systems, ensuring security protocols are followed Work with IT and Security teams to meet compliance requirements for partner system access Prepare regular reports on partner operational health and performance metrics Help track partner certifications and oversee renewal processes Support resource allocation and capacity planning for professional services Location This role is based in Chicago, Illinois, or remote within the United States.