Integrations Operations Program Manager

About Our TeamAt OpenAI, our mission is to ensure that artificial intelligence serves the benefit of all humanity. The Strategy & Operations team is pivotal in orchestrating cross-company preparedness and response to critical events, partnering with various teams to manage essential programs that impact the organization. We are looking for individuals who exhibit maturity, possess a strong executive presence, and demonstrate sound judgment in complex and high-stakes situations.About the RoleWe invite applications from candidates who excel in collaborating with technical teams while ensuring internal alignment during significant events such as major product launches and other external occurrences that may affect our users and offerings. The Program Manager will work closely with various functional teams, focusing particularly on product and trust & safety initiatives.This position is based in San Francisco, CA, and follows a hybrid work model with three days in the office each week. We also provide relocation assistance for new hires.Key Responsibilities:Lead and manage special projects across the Strategy team and company-wide initiatives, requiring robust planning, cross-functional coordination, and familiarity with product teams, with an emphasis on safety and product support.Effectively absorb and synthesize information from diverse sources to inform decision-making and deliver clear updates, recommendations, and trade-offs tailored for both product-focused and executive audiences.Facilitate processes across multiple teams to guarantee a cohesive and efficient response during critical situations.Collaborate with cross-functional teams to ensure effective prioritization and rapid response to urgent issues.Contribute to the development of our rapid response toolkit through hands-on investment and testing of new tools to enhance team operations and key playbook development.Identify, assess, and prioritize emerging risks and escalations, support sensitive investigations, product mitigations, and red-teaming efforts.Be available to support team on-call duties during weekends as assigned.You May Excel in This Role If You Have:6–10 years of demonstrated experience working with Product or technical teams, Program Management, Crisis Management, Escalations Management, Consulting, or a related role.Exceptional communication skills and the ability to navigate complex situations with ease.A proactive approach to problem-solving and a commitment to continuous improvement.

About FaireFaire is a revolutionary online wholesale marketplace dedicated to empowering local independent retailers. We believe that the future is local. Independent businesses globally generate more revenue than giants like Walmart and Amazon combined, yet they often lack the resources to compete. At Faire, we harness technology, data, and machine learning to unite this vibrant community of entrepreneurs, helping them find the best products from around the world to showcase in their stores. Our mission is to level the playing field, enabling small businesses to thrive against larger e-commerce entities.By championing the growth of independent businesses, Faire is making a significant economic impact on local communities worldwide. We are on the lookout for intelligent, resourceful, and passionate individuals willing to join our mission to fuel the shop local movement. If you share our commitment to community, we welcome you to join us.About this RoleThe Program Manager will serve as an essential partner within Faire’s Revenue organization, enhancing the effectiveness of our processes, systems, and cross-functional execution. This role involves close collaboration with Retailer Sales leaders, Strategy & Analytics, Revenue Systems, and Enablement to ensure we prioritize high-value customers and empower our teams for seamless execution.As a Program Manager, your responsibilities will include:Translating business needs into clear requirements for Revenue Systems and other partners to act upon.Collaborating with Revenue Management to prioritize initiatives, working with Strategy & Analytics to define strategies, and partnering with Enablement to facilitate clear communication and adoption.Ensuring that individual contributors within Revenue are equipped with the necessary tools, workflows, and support to operate both efficiently and effectively.Creating quarterly initiative roadmaps with a focus on long-term objectives.What You’ll DoProgram StrategyProvide Global Program Management Support for the Retailer Sales Functions at Faire.Example: Assess and drive impact by measuring adoption and conversion improvements linked to related programs and projects.Systems & ProcessesEstablish and enhance processes for Revenue Systems to streamline operations.

Join Us in Transforming Connections Across the Globe!At Kong, we believe in the power of connection. If you feel you might not meet every single requirement but are enthusiastic about this role, we encourage you to apply. We value strong candidates who excel in certain areas while having a genuine interest in others.Position Overview:We are looking for a dynamic Sales Strategy and Operations Manager to become a key player in our Revenue Operations team. You'll act as a strategic partner and advocate for the AMS GTM Leadership team. Your mission will involve defining, tracking, and executing AMS business objectives, initiatives, strategies, and processes that facilitate scaling. This role is essential for our rapidly growing sales team and requires a hands-on approach. Ideal candidates will have a strong background in full-funnel GTM Strategy & Operations, be self-motivated, thrive in a fast-paced, data-oriented environment, and exhibit a proactive, results-driven mindset. You will report directly to the Director of Global Field Operations.Preferred Locations: San Francisco, New York, Chicago, TorontoKey Responsibilities:Lead the annual AMS GTM planning process, encompassing fiscal year/long-range modeling, investment ROI analysis, headcount planning, quota and capacity setting, and territory planning.Collaborate with leadership to design and implement the AMS GTM structure, segmentation, and coverage model across multiple roles, including Sales, Solutions Engineering, Customer Success, Sales Development, and Professional Services.Provide insights and performance tracking on business health, including lead funnel monitoring, sales efficiency, and productivity metrics using business intelligence tools.Oversee the execution of operational cadences within the organization, supporting management inspections throughout the customer lifecycle.Assist sales leadership in preparing content for key management reporting, including Quarterly Business Reviews.Enhance CRM accuracy, pipeline analytics, forecasting, and regional reporting requirements.Ensure efficient deal velocity by monitoring deal management processes and recommending improvements for deal structures, approvals, and booking processes.

About the Role Waymo is looking for a Program Manager, AV Compliance, to lead regulatory response and compliance monitoring efforts in San Francisco. This position helps ensure that autonomous vehicle operations meet government regulations and industry standards. What You Will Do Oversee compliance programs focused on autonomous vehicle regulations Work closely with teams across Waymo to coordinate compliance activities Develop and refine strategies for responding to regulatory changes Support Waymo’s commitment to safety and ongoing innovation while managing regulatory requirements Location This role is based in San Francisco, USA.

Chime seeks a Principal People Strategy & Program Manager based in San Francisco, CA. This position plays a central role within the People Team, supporting key strategic initiatives and aligning them with the company’s larger objectives. The role reports directly to the Director, Head of People Strategy & Programs. Role overview This position focuses on moving strategy into action. It involves structured planning, disciplined execution, and analytical insight to ensure that people-related projects advance Chime’s goals. The Principal People Strategy & Program Manager acts as a connector across teams and helps shape the direction of the People Team’s work. What you will do Lead cross-functional projects that advance the People Team’s priorities and support Chime’s organizational objectives. Translate broad strategies into actionable plans and tangible deliverables. Use data analysis to inform decisions and measure outcomes. Collaborate across departments, building trust and influencing outcomes without formal authority. Identify and address challenges creatively, adapting to changing needs and ambiguity. Who will succeed Strategic thinkers who balance vision with execution. Professionals who are comfortable with data, ambiguity, and change. Collaborators who build strong relationships and listen actively. Individuals who influence through trust and expertise rather than formal reporting lines. Reporting structure This is an individual contributor role reporting to the Director, Head of People Strategy & Programs.

Join Redwood Materials as an Operations Program Manager where you will play a pivotal role in optimizing our operational processes and driving projects that contribute to our mission of creating a sustainable circular economy. You will collaborate with cross-functional teams to implement strategic initiatives, improve efficiency, and enhance overall operational effectiveness.

About Handshake Handshake is a career network built for the AI-driven economy. Over 20 million knowledge workers, 1,600 educational institutions, and 1 million employers, including all Fortune 50 companies, use Handshake to connect, hire, and build skills. The platform supports everything from freelance AI gigs to internships and full-time jobs, helping people navigate a changing job market. Handshake is growing rapidly, with plans to triple annual recurring revenue by 2025. Why Join Handshake Now Shape the future of careers in the AI economy and make a difference at scale. Work alongside top AI labs, Fortune 500 companies, and leading universities. Join a team with leadership experience from Scale AI, Meta, xAI, Notion, Coinbase, and Palantir. Help build a business on track to reach billions in revenue. Role Overview The Operations Program Manager, Central Operations, leads operational programs across areas like Trust & Safety, Pay Operations, and Contractor Management. This individual contributor role focuses on designing, implementing, and improving processes that support scalable, high-quality operations. This position works closely with Legal, Finance, Product, Engineering, Analytics, and Delivery teams to find opportunities, deliver solutions, and track performance. The role requires comfort with ambiguity, a drive for operational efficiency, and a hands-on approach to program delivery from start to finish. Strong analytical abilities, attention to detail, and experience working in environments where execution and teamwork matter are important for success here. What You Will Do Lead and deliver operational programs from beginning to end across Central Operations. Review performance data to spot trends, gaps, and areas for improvement. Create and refine processes to improve efficiency, quality, and scalability. Work with teams across the company to launch and improve operational initiatives. Track and report on key metrics to ensure programs meet their goals. Promote continuous improvement by gathering feedback and iterating on processes. Location San Francisco, CA

Join Ironclad as a Sales Strategy & Operations Manager, where you'll play a pivotal role in shaping our sales strategy and optimizing operational efficiency. Your analytical skills will help drive data-informed decisions, while your leadership will inspire the sales team to achieve ambitious targets.In this role, you will collaborate closely with cross-functional teams to streamline processes and enhance sales performance. Your insights will be integral in developing and executing strategic initiatives that drive revenue growth.

Role Overview zip is hiring a GTM Strategy & Operations Manager focused on Data & Territory Operations in San Francisco. This role shapes go-to-market strategies and supports operational improvements across the business. What You Will Do Work with teams across departments to analyze market data and identify trends Refine and optimize territory assignments to support growth targets Develop and share operational best practices that improve efficiency Contribute insights that guide strategic planning and day-to-day execution Location This position is based in San Francisco.

Join our dynamic and innovative team at DoorDash, where our sales and success teams serve as the cornerstone of our operations, forging partnerships with leading merchants—including restaurants, grocers, convenience stores, and retailers—to enhance their revenue and streamline their operations. As we expand our reach and offerings, the vitality and structure of our sales engine must evolve accordingly.About the RoleWe are seeking an Associate Manager in Sales Strategy and Operations to spearhead strategic initiatives aimed at retaining and scaling partnerships while leveraging data-driven tools like SQL to boost sales productivity. You will collaborate with our sales, partner management, operations, product, and analytics teams to establish a robust merchant foundation.Your ResponsibilitiesContribute to post-sales strategies that align with key company objectives. This role sits at the intersection of significant initiatives and innovative ventures at DoorDash, focused on propelling the growth of our restaurant partners.Drive operational excellence through meticulous reporting, pipeline management, and sales productivity—leading the process from ideation to execution via data-driven insights.Collaborate with cross-functional teams to enhance and expand our offerings, ensuring retention and growth of our Small and Medium Business (SMB) partners.

Join Chime as the Director of People Strategy and Program Management, where you will spearhead innovative people strategies that drive our mission to improve financial health for millions. You will collaborate with executive leadership to enhance employee engagement, optimize talent management processes, and lead transformative programs that align our workforce with organizational goals.

HockeyStack is revolutionizing the agent infrastructure for enterprise revenue. After five years of dedicated development, we have created the only data architecture that maintains causality throughout the entire revenue stack—capturing every interaction and signal in a sequential manner. Built on this robust foundation is Nex-lm, an innovative AI engine that transforms natural language into deterministic agent workflows. This platform effectively extracts a company's revenue blueprint from its data, encodes it into repeatable automations, and executes across sales, marketing, and customer success reliably and at scale.We’re not just creating another dashboard tool with an AI feature; we’re developing the operating layer that eliminates human bottlenecks in enterprise revenue organizations. This is a new category we are defining, and we aim to lead it.Having raised over $50M from esteemed investors like Bessemer Venture Partners, General Catalyst, and Y Combinator, we are fully committed to our mission.Operating fully in-person in San Francisco, we thrive in a fast-paced environment and seek individuals who are driven to succeed.Since our launch in late 2023, we have achieved 8-figures in ARR and process over 60 TB of revenue data monthly. Our clientele includes some of the largest B2B companies globally, such as Microsoft, Harvey, New Relic, and Collibra. Your MissionYou are the go-to individual for high-stakes situations.In collaboration with the CEO’s office, you will tackle the company’s most significant and intricate challenges—whether it’s deciding on new developments, transforming complex engineering issues into functional systems, or unlocking new growth opportunities. We are assembling a SWAT team to address these critical challenges. What You’ll DoPrioritize effectively - identify and address high-impact issues through to resolution.Transform concepts into actionable plans - convert strategic ideas into clear, executable projects.Eliminate obstacles - identify bottlenecks slowing down team progress and implement solutions.Foster collaboration - unite teams to drive projects forward.Enhance operational efficiency - instill clarity, speed, and structure to improve our processes. What We’re Looking ForProven leadership experience in strategy and operations management.Strong problem-solving skills and ability to work in complex environments.Excellent communication skills for effective collaboration.Ability to thrive in a fast-paced, high-stakes environment.

Role overview Pano AI seeks a Senior Technical Program Manager - Operations to join the team in San Francisco, California. This position plays a key role in shaping operational strategies and guiding cross-functional teams to deliver impactful projects. The focus is on refining processes and driving greater efficiency across the organization. What you will do Coordinate and lead teams from different departments to achieve project objectives Manage operational projects from initial planning stages through to completion Spot opportunities to streamline workflows and enhance efficiency Use technical program management skills to address operational challenges Requirements Background in managing technical programs within operational settings Strong collaboration skills with diverse stakeholders Demonstrated success in delivering projects and improving processes

Join Airwallex as a Senior Manager, Strategy & OperationsAirwallex is revolutionizing the way global businesses manage payments and finances through our state-of-the-art unified platform. Our innovative technology supports over 200,000 companies globally, including notable names such as Brex, Rippling, Navan, Qantas, and SHEIN. With integrated solutions for business accounts, payments, spend management, treasury, and embedded finance, we are reshaping the financial landscape.Founded in Melbourne, our diverse team of over 2,000 talented professionals spans 26 offices worldwide. Valued at $8 billion and supported by top-tier investors like T. Rowe Price, Visa, Mastercard, and Sequoia, Airwallex is at the forefront of the future of global payments. If you're ready to tackle ambitious challenges and make a meaningful impact, we invite you to join us.What We ValueWe seek innovative builders with a founder’s mindset who thrive on making a real difference, experiencing rapid learning, and taking full ownership of their work. You should possess strong expertise, exceptional analytical skills, and a passion for our mission and operating principles. You are quick in your decision-making, curious in your investigations, and adept at balancing speed with thoroughness.As a humble team player, you convert innovative ideas into tangible products and ensure tasks are completed from start to finish. Utilizing AI to enhance productivity and expedite problem-solving, you will confront complex, high-stakes challenges alongside exceptional colleagues while advancing your career in the evolving realm of global banking. If this resonates with you, let's collaborate to create what's next.About Our TeamThe Strategy & Operations team is crucial to driving growth and enhancing efficiency at Airwallex. Our collaborative group of analysts, strategists, and operations experts is dedicated to turning visionary strategies into actionable plans. By leveraging data insights and strong problem-solving capabilities, we optimize processes, identify growth opportunities, and ensure that Airwallex operates effectively and efficiently at scale.Your RoleIn this role, you will be a hands-on senior leader responsible for steering partnerships and go-to-market operations, guiding the business from initial customer engagement to scalable and repeatable growth. You will design and implement our partnership strategies...

About Our TeamThe New Verticals Strategy & Operations team at DoorDash is transforming the perceptions of grocery, convenience, alcohol, and retail delivery by innovating our first-party and third-party operations. DashMarts are our pioneering first-party initiative, designed for on-demand deliveries that enhance convenience. Within DashMarts, we offer a diverse array of products, including household essentials, groceries, and popular brands, all aimed at enriching the consumer experience. Our nationwide footprint is expanding rapidly, as we enhance our services and scale our operations.To facilitate sustainable growth as we broaden our physical presence, it is imperative to navigate complex regulatory landscapes. Our Regulatory Strategy & Operations team plays a crucial role in ensuring that DashMart can expand effectively while adhering to local zoning, permitting, and community standards.About the RoleAs a key member of our DashMart Strategy & Operations organization, you will spearhead the Regulatory Strategy & Operations for our physical locations. This team is essential for launching new sites, expanding business and product lines, and managing ongoing operations through effective navigation of entitlements, permitting, zoning, and community engagement.You will oversee the comprehensive regulatory strategy and execution that fosters growth while mitigating risks, costs, and timelines. Leading a team of three Regulatory Operations Senior Associates, you will collaborate cross-functionally with Real Estate, Legal, Construction, Public Policy, Category Management, and Operations teams to facilitate the successful launch of new DashMart locations.Your responsibilities will include developing scalable processes, identifying regulatory risks and opportunities across markets, and driving continuous improvements in our site approval and compliance approaches. This position reports to a Senior Manager within the DashMart Strategy & Operations and will involve managing a small team. We embrace a hybrid work model that includes home office, site visits, and cross-functional collaboration.Why You Should Be Excited About This OpportunityInnovate. You will design, implement, and continuously refine regulatory processes and strategies that enable our growth.

Role Overview DoorDash is hiring an Associate Manager for the Strategy & Operations team, focusing on the Consumer Packaged Goods (CPG) sector. This position is available in Seattle, New York, San Francisco, Austin, Los Angeles, Chicago, or Miami. What You Will Do Shape and execute operational strategies to strengthen DoorDash’s presence in the CPG space. Work closely with teams across the company to analyze data and identify areas for growth. Optimize existing processes and help roll out solutions that support business goals. Contribute ideas and collaborate with colleagues to improve performance and efficiency. Locations Seattle, WA New York, NY San Francisco, CA Austin, TX Los Angeles, CA Chicago, IL Miami, FL

Join Gong.io as a RevOps Manager, focusing on NAMER Territory Strategy and Operations. In this pivotal role, you will leverage data-driven insights to enhance operational efficiency and drive strategic initiatives across the North American region.

Serval develops AI-driven automation for enterprise operations, using intelligent agents to replace manual processes and legacy systems. The company’s platform translates natural language into workflows that can reason, act across systems, and improve over time. Since its founding in early 2024, Serval has supported organizations such as Fox, Notion, Perplexity, Vercel, Mercor, LangChain, and Verkada, automating complex, high-volume operational tasks across teams like IT, HR, Finance, Security, Legal, and Engineering. Role overview The GTM Strategy and Operations Manager shapes how Serval approaches the market from its San Francisco office. This position focuses on building trust and developing a relationship-driven go-to-market model, rather than relying solely on traditional outbound or inbound tactics. The role works closely with the COO and GTM leadership to define and execute how Serval identifies, activates, and converts key relationships into pipeline and revenue. Success in this position will directly impact Serval’s growth trajectory. What you will do Collaborate with company leadership to design and implement a scalable go-to-market engine centered on high-value relationships Develop, test, and refine new playbooks for engaging and converting strategic partners Help drive measurable business outcomes by focusing efforts where they have the greatest impact on closing deals Requirements Proven experience building and maintaining relationships that lead to measurable business results Initiative to create, test, and improve processes from the ground up Strong commercial judgment and the ability to prioritize for maximum impact High ownership, ambition, and a record of learning quickly in fast-moving environments Serval is backed by investors such as Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, and Elad Gil. The company was founded by product and engineering leaders from Verkada.

About Discord Discord connects over 200 million users each month, serving as a lively platform for gaming enthusiasts. More than 90% of the community spends time in games, with users logging 1.5 billion hours on the platform every month. The company continues to focus on building better ways for people to connect and enjoy gaming together. Role Overview The Workplace Operations Program Manager will oversee daily operations at Discord’s San Francisco headquarters. This role combines hands-on office management with a strong focus on building a welcoming, inclusive environment. The manager will design and run programs that help everyone feel valued and supported at work, while making sure the office runs efficiently. This position reports to the Sr. Director of Workplace.