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Integration Engineer - Customer Developer Experience (Remote)

ConstructorRemote — Ottawa, Ontario, Canada
Remote Full-time CA$80K/yr - CA$120K/yr

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Experience Level

Experience

Qualifications

Preferred qualifications include proficiency in TypeScript and React, experience with RESTful APIs, and a strong understanding of software development best practices. Additionally, familiarity with open-source projects and a commitment to collaborating with cross-functional teams will be advantageous.

About the job

About Us

Constructor is revolutionizing ecommerce search and discovery with a next-gen platform designed to optimize key metrics such as revenue, conversion rates, and profitability. Our proprietary search engine, developed entirely in-house, leverages cutting-edge transformers and generative LLMs to enhance everything from search functionalities to personalized recommendations and shopping assistants. As the largest department in our organization, our engineering team is dedicated to ensuring that our engine remains the best in the market, consistently outperforming competitors in A/B tests. We are driven by a passion for innovation and are at the forefront of AI technology.

Our platform is designed for extreme scalability, handling over 1 billion queries daily across 150 languages and approximately 100 countries. Trusted by leading ecommerce brands like Sephora, Under Armour, and Petco, our technology is changing the landscape of online shopping.

We are a dedicated team focused on solving complex problems and enhancing the experiences of our customers and colleagues. Core values such as empathy, transparency, curiosity, and a commitment to continuous improvement drive our culture. We believe empowering every team member to excel in their role can lead to extraordinary outcomes.

Founded in 2019 by Eli Finkelshteyn and Dan McCormick, Constructor is a U. S.-based company that continues to thrive in the tech landscape.

About the Position

As an Integration Engineer on our Customer Developer Experience team, you will play a vital role in the development and maintenance of open-source UI components and client libraries, simplifying the integration of Constructor’s product discovery platform into web and mobile applications. Your responsibilities will encompass:

  • Serving as a technical partner, guiding customers through onboarding and integration processes via calls and hands-on collaboration.
  • Providing asynchronous support to customers by troubleshooting, reviewing implementations, and validating data quality while proactively monitoring integration health to preemptively resolve issues.
  • Delivering and maintaining state-of-the-art open-source TypeScript/React UI libraries that enhance retail experiences globally.
  • Increasing test coverage for open-source REST client SDKs that facilitate billions of daily requests.
  • Creating clear documentation, sample applications, and tutorials to expedite time-to-value for customers.
  • Collaborating closely with Product Management, Customer Success, and other engineering teams to prioritize features and effectively address customer needs.
  • Advocating for an exceptional Developer Experience (DevX) by crafting intuitive tools, comprehensive documentation, and reference examples for integrations.

How We Work

  • Remote-first: work from anywhere.
  • Cross-functional: collaborate daily with Product, Data Science, and Customer Success teams.
  • One-week sprints, daily stand-ups, and monthly retrospectives foster a dynamic and responsive work environment.

About Constructor

Constructor is a transformative technology company focused on enhancing ecommerce search and discovery. With a cutting-edge platform fueled by advanced AI capabilities, we empower major retailers worldwide to optimize their online shopping experiences.

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