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Infrastructure Software Engineer

Ivo Inc.San Francisco
On-site Full-time

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Experience Level

Entry Level

Qualifications

We are looking for candidates with:Strong experience in cloud infrastructure management. Proficiency in CI/CD tools and practices. Familiarity with containerization technologies such as Docker and Kubernetes. Experience in monitoring and logging tools. Knowledge of scripting languages (Python, Bash, etc.). A passion for LLMs and innovative technologies.

About the job

About Engineering at Ivo Inc.

Ivo Inc. builds advanced legal technology from its San Francisco base. The engineering team has delivered several notable products, including:

  • An AI agent for Microsoft Word that edits documents automatically (2023)
  • Migration from traditional embedding models to agentic RAG methods (2023)
  • Large-scale legal fact extraction powered by LLMs (2024)
  • A legal assistant designed to search large contract databases with precision (2024)
  • Clustering related legal documents to improve organization (2025)
  • Automated deviation analysis to surface hidden risks in contract data (2025)
  • Combining contracts and amendments to create comprehensive contract time series (2025)

Role Overview: Infrastructure Software Engineer

The Infrastructure Software Engineer will help shape the core systems that power Ivo's platform. This role offers the chance to architect, optimize, and maintain the infrastructure supporting sensitive client data and high-performance legal applications.

What You Will Do

  • Own and influence the evolution of Ivo's infrastructure, with significant freedom to design systems due to a lean operational footprint.
  • Orchestrate customer deployments, managing containers, databases, and VPCs for each client to ensure data isolation and security.
  • Implement instrumentation to surface performance bottlenecks and errors across the stack.
  • Aggregate metrics, logs, and health checks into dashboards and alerting systems for clear visibility.
  • Participate in on-call rotations to lead and resolve infrastructure incidents.
  • Optimize CI/CD pipelines to reduce deployment times (current average: 12 minutes).

Opportunities to Advance DevOps and LLM Integration

  • Develop real-time LLM evaluations to track output accuracy.
  • Create autonomous agents that identify and troubleshoot production issues proactively.
  • Bring forward new ideas to improve infrastructure and operations.

Mission

Ivo's mission is to empower clients with advanced legal technology that boosts efficiency and accuracy.

About Ivo Inc.

Ivo Inc. is at the forefront of legal technology innovation. Our mission is to develop intelligent solutions that simplify complex legal processes and improve workflow efficiency for our clients.

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