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Infrastructure Software Engineer

AcuityMDBoston or Remote
Remote Full-time $120K/yr - $185K/yr

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Experience Level

Entry Level

Qualifications

Qualifications Proficiency in cloud infrastructure and services. Experience with container orchestration tools (e.g., Kubernetes, Docker). Familiarity with CI/CD pipelines and DevOps practices. Strong understanding of networking and security best practices. Ability to collaborate effectively within cross-functional teams. Passion for automating processes and improving developer experiences.

About the job

Infrastructure Software Engineer

AcuityMD is at the forefront of revolutionizing access to medical technologies through our innovative software and data platform. We empower MedTech companies to gain insights into product usage, customer variability, and opportunities to enhance patient care. With approximately 6,000 new medical devices approved by the FDA each year, our platform accelerates the journey from product development to physician access, ultimately improving patient outcomes. Backed by prominent investors including Benchmark, Redpoint, ICONIQ Growth, and Ajax Health, we are a rapidly scaling SaaS organization.

As an Infrastructure Software Engineer, you will collaborate closely with various teams across Engineering and Production. Your role will involve designing, building, and maintaining core platform services—encompassing compute, networking, storage, CI/CD, and developer tooling—that drive our applications from start to finish. You will enhance reliability, security, and efficiency, while fostering an exceptional developer experience. Additionally, you will contribute to our strategic objectives as we advance our infrastructure and practices to maximize both internal and customer impact.

Team Mission

Our Platform Team serves as the backbone for the organization, ensuring that product teams can deliver swiftly and safely. We create direct customer value through our cloud capabilities and security measures while supporting internal success through partnerships with application teams, enabling a superior development experience.

Responsibilities

  • Steward core platform services: Implement scalable container orchestration, service mesh, ingress, and secrets management.
  • Cross-functional partnership: Collaborate with Product, Engineering, Data, and Security to drive external and internal value.
  • Harden reliability: Enhance observability through logging, metrics, and tracing, along with automated remediation to boost availability and reduce latency.
  • Automate everything: Utilize infrastructure-as-code and configuration management to ensure systems and processes are repeatable, auditable, and secure.
  • Scale cost-effectively: Optimize cluster utilization and autoscaling, balancing performance, reliability, and costs.
  • Level-up developer experience: Develop internal tooling, templates, and best practices that minimize cognitive load and expedite time-to-deploy for product teams.
  • On-call & incident response: Engage in a sustainable on-call rotation, lead post-mortems, minimize repetitive tasks, and reduce mean time to recovery through automation.
  • Enable fast, safe delivery: Enhance CI/CD pipelines to facilitate swift and secure software releases.

About AcuityMD

AcuityMD is a transformative software and data platform that accelerates the accessibility of medical technologies. Our mission is to help MedTech companies optimize the delivery of their products to healthcare providers, ultimately enhancing patient care. We are an innovative, high-growth SaaS company with strong backing from leading venture capital firms.

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