Infrastructure Architect

Role overview Upside seeks a Knowledge Systems Architect in Austin to shape how information is managed and shared across the company. This position centers on designing and building systems that enable teams to find, share, and use knowledge effectively. What you will do Design and implement knowledge management systems that streamline information flow Create solutions that support more effective decision-making Collaborate with teams to ensure systems align with their needs and support strong outcomes for clients Location This role is based in Austin.

Teamwork Makes the Stream Work. Join Roku and Transform the Future of Television!As the leading TV streaming platform in the U.S., Canada, and Mexico, Roku is on a mission to power every television worldwide. We revolutionized streaming for the TV, connecting viewers to their favorite content, enabling content creators to cultivate and monetize vast audiences, and offering advertisers unique engagement opportunities.From day one, your contributions at Roku will be recognized and valued. We are a rapidly growing public company where every team member plays an integral role. Join us in creating delightful experiences for millions of TV streamers globally, while gaining significant exposure across diverse disciplines. About the RoleOur leadership in streaming hinges on providing exceptional devices that seamlessly integrate hardware platforms with Roku OS, ensuring user-friendly, reliable, and enjoyable experiences. As we strive to change the landscape of television and streaming media worldwide, your role will focus on harnessing both hardware and software to deliver a distinctive viewing experience that turns users into enthusiastic advocates.You will directly report to the Vice President of Software Engineering, acting as a pivotal technical contributor to Roku’s device platform strategy, emphasizing high-quality software solutions.We are seeking a highly proficient Lead Systems Software Architect to spearhead complex implementations for Roku TVs and streaming devices, grounded in an extensive understanding of multimedia system design including video/audio pipelines, SoCs, memory, power, and thermal management. You will be responsible for designing, implementing, debugging, and optimizing the software platform across the entire system, ensuring it is efficient, secure, and scalable across various SKUs and product generations. Collaborating with ODM partners, chipset vendors, and internal software and hardware teams, you will drive products from initial concept to mass production.The challenges we tackle are demanding, but this is what makes our work exciting. The ideal candidate is proactive, curious, and engaged, willing to dive into problem-solving and make data-driven decisions even amidst uncertainty. Our industry evolves rapidly, and your adaptability will be crucial.

Join Togetherwork as a Senior Zendesk Architect / Senior Systems Lead!We are seeking a talented individual to take the lead on the strategy, architecture, and performance of our Zendesk environment. In this pivotal role, you will design a scalable and integrated support ecosystem that underpins both our SaaS and payment operations.This is a technical leadership position, not an administrative one. You will be the go-to expert for Zendesk, implementing automation, integration, and system design while collaborating closely with various teams, including Support, Customer Success, Product, Engineering, and Payments.

Join our innovative team at Care.com as an Architect, where you'll have the opportunity to design and implement cutting-edge solutions that shape the future of caregiving. We are looking for a visionary professional who can bring their creativity and technical expertise to our projects. You will collaborate with cross-functional teams to develop architectural frameworks that enhance our platform's functionality and user experience.

Become a Part of Our Dynamic Team!At DSI Systems, we bring over four decades of unparalleled expertise in sales enablement and tailored business solutions, consistently delivering exceptional value and results for our clients and partners. We are seeking enthusiastic individuals who are ready to leave their mark in the realms of sales and customer service. Join us in an exciting and fulfilling environment where your growth and impact are paramount.Position SummaryThe Retail Support Specialist (RSS) provides essential, hands-on support to AT&T customers within bustling national retail locations. This role involves direct engagement with customers and retail partners to address account, billing, device, and service issues, often in fast-paced, high-traffic scenarios. Success in this position hinges on excellent communication abilities, emotional resilience, technological proficiency, and maintaining composure and professionalism in a dynamic retail context. Core Responsibilities: Customer SupportDeliver friendly, professional, and solution-oriented assistance to AT&T customers in national retail settings.Address inquiries related to billing, account modifications, plan adjustments, device support, and service inquiries.Troubleshoot wireless devices, network issues, and feature functionalities.Thrive in high-volume retail environments, sustaining focus, professionalism, and quality service during peak times and escalated situations. Retail Partner SupportServe as the AT&T subject matter expert for retail staff and third-party labor associates.Act as the primary AT&T representative for these partners, leading in-store support for escalated retail issues.Engage proactively with store leadership to resolve customer concerns, enhancing partnership alignment and ensuring a premier customer experience.Work Environment & Schedule Expectations This role is conducted in a retail environment and requires standing and walking on the sales floor for up to 8 hours daily.Flexibility to work varying schedules, including evenings, weekends, and holidays, based on business needs.Comfort in busy, customer-oriented environments with frequent interaction and problem-solving demands.Operational ExcellenceEfficiently navigate multiple systems while interacting with customers in real-time.Thoroughly and accurately document all customer interactions.Comply with company policies, compliance regulations, and privacy standards.Achieve or surpass performance metrics, including quality, efficiency, and customer satisfaction ratings.Implement and maintain approved planograms for mobile devices and signage.Maintain inventory accuracy and manage stock levels effectively.

Join our dynamic team at Sonsoft Inc. as a Salesforce Enterprise Architect. In this pivotal role, you will leverage your expertise in Salesforce architecture to design and implement innovative solutions that drive our business forward. You will collaborate with cross-functional teams to ensure the successful adoption and utilization of Salesforce capabilities. Your responsibilities will include assessing business requirements, developing high-level architecture designs, and overseeing the implementation of Salesforce solutions. This is an exciting opportunity to be at the forefront of transformational projects and to influence the future of our Salesforce platform.

Role overview American Housing seeks a Lead Design Architect to shape residential projects in Austin. This position steers the design direction, ensuring each development blends visual appeal with everyday function. The Lead Design Architect partners with engineers and designers to deliver homes that reflect thoughtful design and a commitment to sustainability. What you will do Lead the architectural design process for residential communities Balance practical requirements with strong visual design Work closely with engineers and other design professionals at every stage Promote sustainable practices in all aspects of housing design Location This role is based in Austin.

Future Secure AI creates solutions for complex problems across various industries. The company emphasizes courage, intellectual rigor, and curiosity, following its BRAVER values. Employee growth and shared success are important, with ongoing support for professional development. Role overview The Principal Solutions Architect leads the design and implementation of advanced AI solutions for clients. This position serves as a trusted advisor, working closely with customer and partner technical teams while also guiding internal engineering groups. The focus is on translating complex business needs into secure, scalable architectures that use the latest AI technologies. Key responsibilities Lead end-to-end design and delivery of AI-driven solutions for clients Collaborate with customer and partner technical teams to align on requirements and architecture Guide and mentor internal engineering teams throughout project lifecycles Translate business challenges into secure, scalable technical architectures using current AI technologies Requirements Strategic mindset and strong technical expertise in AI solution architecture Experience influencing stakeholders at multiple levels Ability to work collaboratively with both external and internal teams Location This role is based in Austin, TX.

Join Stanley Group as an Architect, where you'll design innovative solutions for diverse projects. As part of our dynamic team in Austin, TX, you will lead architectural design, collaborate with engineers, and ensure project alignment with client needs and regulatory standards. We're looking for creative thinkers who are passionate about architecture and eager to contribute to impactful projects.

Join our dynamic team at Sonsoft Inc. as a .NET Architect and take your career to new heights. We are seeking a skilled professional who is passionate about developing robust software solutions and leading architectural design initiatives. As a .NET Architect, you will play a key role in shaping our technology landscape and will have the opportunity to work on innovative projects that drive our business forward.

Join our dynamic team at Artech Information Systems LLC as a System Analyst. In this role, you will leverage your analytical skills to assess and enhance system functionalities, ensuring optimal performance and user satisfaction. Collaborate with cross-functional teams to gather requirements, develop solutions, and implement best practices in system design and analysis.

Join our dynamic team at ag as a Solutions Architect, where you will leverage your expertise to design innovative solutions that drive business success. In this pivotal role, you will collaborate with cross-functional teams, understand client needs, and implement cutting-edge technologies to create efficient and effective solutions.

About Ouro:Ouro is a pioneering global financial services and technology company committed to providing innovative financial empowerment solutions worldwide. Our diverse range of financial products includes prepaid and debit cards, cross-border payment solutions, and loyalty programs designed for both consumers and enterprise partners.Our flagship product, Netspend, offers prepaid and debit account solutions that grant customers secure and convenient access to global payment networks, enabling them to manage their finances and make everyday purchases effortlessly. With an extensive U.S. retail network, customers can purchase and reload Netspend products at over 130,000 locations nationwide.Founded in 1999 by industry visionaries, Ouro has successfully processed billions of dollars in transactions and serves millions of customers globally. Our headquarters is located in Austin, Texas, supported by a talented team of professionals worldwide.Role OverviewWe are seeking a dynamic Frontend Architect who will lead the development of our user-facing technology across web and mobile platforms. In this strategic yet hands-on position, you will make architectural decisions, set engineering standards, and collaborate closely with Product, Design, and Backend Engineering teams to create remarkable digital experiences at scale. As the technical leader of our frontend guild, you will mentor fellow engineers, drive innovation, and ensure that every interaction is fast, accessible, and delightful.

Graphcore is a globally acknowledged front-runner in Artificial Intelligence (AI) computing systems. Our company engineers cutting-edge semiconductors and data center hardware designed to deliver the specialized processing power essential for fostering AI innovation while ensuring the efficiency needed for widespread adoption.As a proud member of the SoftBank Group, Graphcore stands among an elite group of companies responsible for some of the most groundbreaking technologies in the world. With the establishment of our new AI Engineering Campus in Austin, we are set to play a pivotal role in shaping the future of AI computing.About the RoleWe are on the lookout for a talented Storage Architect to architect, assess, and refine the high-performance storage solutions that power our AI data centers. In the realms of AI training and inference, maintaining efficient data feeding to GPUs is paramount; even minimal I/O bottlenecks can create significant inefficiencies. You will become our go-to expert in solid-state storage, with a strong emphasis on NVMe SSDs, PCIe topologies, and the Linux storage stack. Your work will ensure our local and distributed storage tiers achieve microsecond predictable latency and substantial throughput essential for large language model (LLM) checkpointing, extensive datasets, and rapid data loading pipelines.

Join Braze as a Technical Architect and be at the forefront of our technology initiatives. In this role, you will drive the design and implementation of complex architectures, ensuring high availability and scalability of our services. Collaborate with cross-functional teams to deliver innovative solutions that enhance our customer experience and meet business requirements.

Solutions Consultant ArchitectLocation: Austin, TX (Hybrid)Schedule: Full-time | Hybrid (2–3 days in office)Work Authorization Notice:We are currently unable to provide immigration sponsorship for this position. Candidates must possess valid, unrestricted authorization to work in the country where the role is based.About UsTogetherwork is a leading SaaS company with a recurring revenue of $250M, operating over 33 software applications across more than 12 vertical markets. We empower communities, organizations, and businesses by providing specialized software that enhances their missions and operations.Headquartered in the vibrant South Congress area of Austin, TX, Togetherwork is experiencing rapid growth. Our culture centers around customer satisfaction, operational excellence, and collaborative teamwork. We are dedicated to building a modern data infrastructure to support our next growth phase.About the RoleThe Solutions Consultant Architect serves as a key individual contributor within our Professional Services team, responsible for designing, owning, and delivering customer solutions that integrate business objectives with Togetherwork's product offerings.This role acts as a trusted advisor throughout the customer journey—leading solution design, guiding implementation, and ensuring a smooth transition to Customer Success. You will collaborate with Project Managers, Product teams, Sales, and Customer Success to deliver robust, high-quality solutions that encourage long-term adoption and value.What You’ll DoSolution Design & Customer AdvisoryFacilitate discovery sessions and workshops to gain insights into customer business processes, objectives, and system requirements.Craft comprehensive, end-to-end solutions that align customer needs with Togetherwork product capabilities.Convert complex business requirements into scalable and actionable solutions.Serve as a trusted advisor, providing guidance on best practices, trade-offs, and solution decisions.Solution Ownership & DeliveryMaintain solution integrity throughout the onboarding and implementation phases.Collaborate with Project Managers, onboarding teams, and configuration specialists to ensure successful execution.Identify and manage risks, dependencies, and complexities throughout project delivery.Facilitate a smooth transition of solutions to Customer Success for ongoing support.

DLR Group is a pioneering integrated design firm committed to enhancing the human experience through innovative design solutions. Our mission extends worldwide as we strive to uplift the lives of our clients, enrich our communities, and sustain our planet. If you're passionate about making a difference through design, we want to hear from you.DLR Group is actively seeking skilled Intermediate Architectural Designers to join our dynamic team in Texas. This role offers the flexibility of being based in one of the following cities:AustinDallasHoustonPosition SummaryAs an integral part of our design team, you will oversee the daily design and technical development of diverse projects. Your role will involve coordinating all aspects of project documentation and delivery, collaborating closely with our integrated design team to ensure exceptional quality while adhering to project timelines, budgets, and work plans.In partnership with the Project Manager, you will contribute to the financial management of projects, maintain the quality of project documents, prevent claims, and facilitate team collaboration and communication. You will also lead cross-functional design disciplines in creating innovative technical solutions.If you consider yourself a collaborative thought leader with a strategic outlook, this opportunity is perfect for you. As a 100% employee-owned firm, you will enjoy the benefits of ownership and the chance to apply your financial expertise to foster the firm's growth.Key Responsibilities:Create innovative and technically sound solutions to design challenges while upholding high standards of design excellence.Coordinate project drawings, specifications, and documentation with the project team to ensure alignment with design intent and budgetary constraints.Foster collaboration within project teams to generate unique design ideas and solutions.Implement advanced architectural concepts to projects, including complex assignments that demand innovative techniques.Integrate quality assurance and quality control procedures into project deliverables, addressing any issues that arise.Apply BIM standards in coordination with the Project Manager and BIM Manager.Offer technical guidance to junior staff, fostering their development and growth.

Redpanda is revolutionizing the AI infrastructure landscape with our innovative Agentic Data Plane (ADP), designed to securely and efficiently connect AI agents to enterprise data and systems. Our cutting-edge, multi-modal data streaming engine empowers agentic applications to operate in real-time with unmatched speed, autonomy, and precision.Renowned global companies such as Activision Blizzard, Cisco, Moody's, Texas Instruments, and Vodafone, along with two of the top five banks in the U.S., trust Redpanda to manage hundreds of terabytes of data daily.Supported by leading venture capital firms like Lightspeed, GV, and Haystack VC, Redpanda fosters a diverse, people-centric culture with teams distributed globally. About the RoleJoin our expanding Customer Success Engineering team as a Solutions Architect! Your role will be pivotal in ensuring our customers' success with Redpanda. This will involve conducting workshops, guiding customers to effectively utilize Redpanda products, and designing comprehensive end-to-end data streaming systems centered around our solutions.Your Responsibilities:Collaborate with customers to develop new partner or technology integrations, use cases, and automation capabilities using our products.Share insights and best practices prolifically with both internal teams and external stakeholders.Partner with the Customer Success team to onboard new clients and enhance the success of existing customers.Design and implement robust production-ready streaming architectures that address customer business challenges while meeting their performance and scalability needs.Work closely with Redpanda's product management, engineering, and support teams to tackle customer challenges and elevate the customer experience.Identify and mitigate technical obstacles to ensure production readiness and optimize performance for expanded use cases.Create tools, automation, and other technical assets that can be leveraged by multiple customers to enhance their experience with Redpanda.

Who You Are You are an experienced solutions architect who excels in intricate, multi-domain settings and is passionate about guiding clients to achieve outcomes that harmonize technology with business strategies. You adopt a consultative approach in every engagement, adeptly asking the right questions and influencing decisions instead of simply promoting products. You are confident in managing solution strategies from inception to execution, collaborating closely with Account Executives and technical leaders to ensure successful deal outcomes. Mentoring others is a source of pride for you, as you help enhance technical proficiency and consultative skills throughout the organization. About The Role The Senior Client Solutions Architect at Myriad360 is pivotal in developing technical strategies for high-stakes, multi-practice projects. You will take complete ownership of the solution architecture from discovery through design validation and deal advancement. Collaborating closely with Account Executives, Practice Directors, and Principal Architects, you will deliver integrated, scalable solutions that meet client objectives and business needs. As a senior technical authority, you will act as a trusted advisor to clients and a mentor to Client Solutions Architects and engineers within the organization. Must be based in the United States and reside in Austin, TX or surrounding areas. Travel up to 40% may be required. Key Responsibilities: Facilitate complex, multi-practice discovery sessions focused on attaining business outcomes, rather than merely pitching products. Own the solution architecture and technical strategy for medium to large-scale projects. Identify and leverage cross-practice opportunities encompassing networking, data center, cloud, security, and platform engineering. Ensure alignment across practices by driving unified architectural solutions and clearly defined execution pathways.