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Incident & Problem Management Specialist at inetum2 | Mexico City

inetum2Mexico City
On-site Full-time

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Qualifications

We are looking for candidates with a strong analytical mindset, excellent problem-solving skills, and experience in IT service management. Familiarity with incident management tools and methodologies will be a significant advantage. A relevant certification in ITIL or similar frameworks is preferred.

About the job

inetum2 is hiring an Incident & Problem Management Specialist in Mexico City. This position focuses on keeping IT operations running smoothly by handling incidents and addressing problems as they arise.

Main Responsibilities

  • Identify and resolve technical issues within the IT infrastructure
  • Manage incidents from detection through resolution
  • Work to maintain steady operational workflows

Location

Based in Mexico City.

About inetum2

inetum2 is a leading technology services provider, dedicated to delivering innovative solutions to our clients. We pride ourselves on our commitment to excellence and our ability to adapt to the evolving digital landscape.

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