Incident & Problem Management Specialist at inetum2 | Mexico City

Role Overview Inetum2 is hiring a Batch Scheduling Specialist in Mexico City. This position focuses on managing and optimizing batch scheduling processes to support efficient operations. The role centers on executing batch schedules with attention to accuracy and timeliness, making sure they align with business needs. Main Responsibilities Manage and execute batch schedules across the organization Analyze scheduling data to spot trends and identify areas for improvement Work with cross-functional teams to coordinate scheduling activities Implement process improvements that support operational performance Who Succeeds in This Role Proactive problem solvers who look for ways to improve processes Individuals comfortable working with teams from different departments Those who enjoy using analytical skills to drive efficiency People who adapt well in changing or high-activity settings This role is based in Mexico City with Inetum2.

Role Overview Inetum2 is looking for a Batch Scheduling Specialist based in Mexico City. This role focuses on improving and maintaining scheduling processes that support daily operations. The position is part of a team working to increase efficiency across the company.

Role overview The Batch Scheduling Specialist position at Avangrid centers on optimizing batch processes and ensuring stable system operations. Working from Mexico City, this role aims to streamline scheduling activities and contribute to efficient workflows across the organization. Main responsibilities Manage and enhance batch scheduling processes to support business needs Find ways to improve efficiency in daily operations Maintain smooth operations by implementing effective scheduling practices Location This role is located in Mexico City.

Role Overview Inetum2 is looking for a ServiceNow Specialist in Mexico City. This role focuses on implementing and managing ServiceNow solutions that support operational efficiency. The position works closely with teams across the company to understand business requirements and turn them into practical ServiceNow applications and workflows. Key Responsibilities Implement and maintain ServiceNow solutions Collaborate with different teams to gather and analyze business needs Translate requirements into ServiceNow applications and workflows Location Mexico City

Join our dynamic team at inetum2 as a Data Visualization Specialist. In this role, you will leverage your analytical skills to transform complex data into insightful visual narratives that drive strategic decision-making. You will collaborate with cross-functional teams to create dashboards and reports that illustrate key performance indicators and business insights.We are looking for innovative thinkers who are passionate about data storytelling and have a knack for presenting information in a clear and engaging manner. Your contributions will directly impact our company's growth and success.

Join inetum2 as a Data Engineer in Mexico City, where you will have the opportunity to work on cutting-edge data solutions. In this role, you will be responsible for designing, developing, and maintaining data pipelines and architecture that support our analytics and business intelligence initiatives.

Join Inetum2 as an ITIL Analyst and contribute to our mission of delivering exceptional IT services. In this role, you will be responsible for analyzing and optimizing IT service management processes, ensuring alignment with ITIL best practices.Your expertise will help streamline operations and enhance service delivery, making a significant impact on our clients' satisfaction and organizational efficiency.

Join our dynamic team at inetum2 as a Backend Developer. In this role, you will be responsible for developing and maintaining robust backend systems that power our innovative applications. You will collaborate with cross-functional teams to deliver high-quality software solutions that meet business requirements and enhance user experiences.

Join our dynamic team at Inetum2 as a Data Visualization Specialist, where you will play a crucial role in transforming complex data into visually compelling narratives. You will collaborate with cross-functional teams to create insightful dashboards and reports, enabling data-driven decision-making across the organization.

Profile of the Monitoring Team LeadDegree RequirementsA University Degree in a technical field such as Computer Science, Telecommunications, or Mathematics is required.Demonstrable ExperienceAt least 5 years of proven experience in team leadership, project management, and decision-making within a technological context.Technical Areas ExperienceA minimum of 3 years of experience with technical areas, platforms, tools, and programming languages relevant to this role.Service HoursService coverage is from 7:00 AM to 6:00 PM, managed globally by team members.On-Call RequirementOn-call service may be required.Specific Knowledge RequiredFamiliarity with BMC TrueSight Synthetic Monitoring, Elastic Synthetic Monitoring, BMC Entuity, BMC ProactiveNet Performance Manager, BMC Patrol Configuration Management, BMC Patrol Central, RTServers, OpsGenie, and CA Spectrum is essential.Main Functions and Tasks:Monitoring Role Definition:Collaborate in technical group meetings and assist project/application teams in defining monitoring processes.Analyze requirements for monitoring solutions tailored to specific needs.Identify corporate or standardized monitoring solutions that best fit the needs.Design monitoring strategies for new solutions, applications, or infrastructure.Implement, test, and standardize the new monitoring solutions.Create comprehensive documentation for all monitoring designs.Integrate monitoring tasks into incident and change management processes.Configuration of Monitors and Metrics:Ensure proper installation of monitoring tools on necessary systems.Configure monitors in compliance with corporate standards.Apply relevant performance metrics for comprehensive monitoring.Enhance event data to provide context for incident resolution.Automate the installation and updating of monitoring systems.

Join our dynamic team at inetum2 as a Senior BI/Data Engineer (Level 3) in Mexico City. In this role, you will be responsible for designing and implementing efficient data solutions that drive business intelligence initiatives. Your expertise will help us in transforming raw data into valuable insights, enabling informed decision-making across the organization.We are looking for a passionate professional who thrives in a collaborative environment and is eager to tackle complex challenges in data engineering. If you have a strong background in data architecture, ETL processes, and BI tools, we want to hear from you!

Inetum is hiring a Monitoring Management Specialist based in Mexico City. This position centers on overseeing and refining monitoring processes that are essential to daily business operations. Role overview The Monitoring Management Specialist will supervise monitoring activities and work to enhance existing procedures. The goal is to support efficient workflows and ensure that operations run smoothly across different departments. Key responsibilities Supervise monitoring processes that impact business operations Identify areas for improvement in current monitoring practices Help maintain effective workflows between departments Location This role is based in Mexico City.

Join our dynamic team at inetum2 as a BI/Data Engineer, specializing in Level 2 Support. This is an exciting opportunity for individuals looking to leverage their data engineering skills in a supportive environment. You will be responsible for troubleshooting and resolving data-related issues, ensuring optimal performance of BI tools, and collaborating closely with cross-functional teams to deliver exceptional data solutions.

Join Inetum2 as a Java Developer and be part of a dynamic team that is committed to delivering innovative software solutions. You will work with cutting-edge technologies and contribute to exciting projects that challenge your skills and foster professional growth.

About Doctoralia Doctoralia leads the Mexican healthcare technology market, connecting millions of patients with specialists through a digital platform. The company focuses on making clinical practice more efficient and patient-centered using SaaS solutions for the medical sector. Role Overview: Operations Support Specialist The Operations Support Specialist helps coordinate and improve daily operations at Doctoralia. This role supports both internal teams and external clients, handling administrative tasks, resolving incidents, and suggesting ways to streamline processes. The position is based in Mexico City. What You Will Do Support internal teams with daily operations, ensuring processes run smoothly and incidents are addressed promptly. Maintain and update databases, reports, and documentation, keeping information accurate and confidential. Spot opportunities to improve operational procedures and recommend solutions to boost efficiency. Coordinate with suppliers and internal departments to meet deadlines and uphold service quality. Monitor key operational metrics and provide insights to support decision-making. What We Look For Experience: 1 to 2 years in operations, administration, or support roles, with a background in administrative work and incident management. Work Environment: Comfortable in startup, marketing, or advertising settings. Technical Skills: Familiar with Jira, Salesforce, CRMs, and operational management platforms. Soft Skills: Strong organizational ability, proactive approach, and a knack for solving problems.

Role Overview inetum2 is seeking a Local IT Specialist in Mexico City to help manage and support the company’s IT infrastructure. This role focuses on troubleshooting hardware and software problems, assisting users with technical issues, and keeping IT systems running smoothly. Main Responsibilities Diagnose and resolve hardware and software issues for employees Provide technical support to users onsite Monitor and maintain IT systems to ensure reliable daily operations Team and Growth Work alongside colleagues who value collaboration and knowledge sharing. This position offers chances to build new skills and contribute to projects that support company improvements.

Join our innovative team at Horizon Media as a Data Visualization Specialist in the vibrant city of Mexico City. In this role, you will leverage your analytical skills to create compelling visual representations of data, enabling stakeholders to make informed decisions. You will collaborate with various departments to transform complex data sets into understandable and visually appealing formats.

Role overview The Monitoring Management Specialist at inetum2 will work onsite in Mexico City. This position centers on supervising monitoring processes and recommending improvements that help keep operations reliable and resources well managed. Main responsibilities Oversee and enhance monitoring activities that support ongoing business operations Contribute to maintaining strong standards in resource management and system oversight Location This role is based in Mexico City.

Join ALTEN Mexico as a Junior Java Developer and become an integral part of our team dedicated to engineering and technology solutions. You will engage in innovative projects across diverse industries, including Automotive, Energy, Aeronautics, Banking, Telecommunications, and more.In this role, you will be accountable for the development, integration, and modernization of software tools essential for validation and automation processes.The position necessitates a strong technical grasp of Java, backend architectures, integration with DLLs (JNI/JNA), validation flow automation, communication between heterogeneous tools, and connection with NI or dSPACE platforms. Additionally, you will ensure delivery quality by adhering to best development practices, testing, documentation, and traceability via GitHub and Rally.