Incident Analyst/Support Specialist

Join Integrated Resources Inc. as an IT Business Analyst, where you will play a pivotal role in bridging the gap between IT and the business to enhance operational efficiency and streamline processes. In this dynamic position, you'll collaborate with stakeholders to gather requirements, analyze data, and propose innovative solutions that align with the organization's strategic goals.

Join Integrated Resources Inc. as an IT Project Analyst, where you will play a pivotal role in supporting our IT project management team. You will be responsible for analyzing project requirements, coordinating with stakeholders, and ensuring that projects are completed on time and within budget.

Job OverviewThe Business Intelligence Developer is essential for implementing effective Business Intelligence solutions. This role demands a strong understanding of industry-standard methodologies and extensive experience with the Microsoft BI Stack (SSIS, SSRS, SSAS) and PowerBI (Development, Administration, and Gateway). The ideal candidate will possess the following skills:Technical Expertise:Demonstrated experience in multidimensional data modeling, design, development, and support using the Microsoft BI stack (SQL Server, SSAS, SSRS, SSIS, Power BI, and TFS) is mandatory.Proficient in building complex multidimensional/tabular cubes and querying them using MDX/DAX (Microsoft SSAS), with the ability to optimize performance.PowerBI (Development, Administration, Gateway) experience is essential.Hands-on experience with Amazon Web Services (AWS, including EDS, Redshift, AWS API gateway) is required.Familiarity with Oracle data sources/targets is crucial.Experience with Workforce Analytics (SuccessFactors reporting) is an asset.Analytical and Communication Skills:Ability to convert business needs into technical specifications for developing optimal solutions.Excellent communication skills combined with a proactive, self-driven approach.Strong business analysis skills, capable of collaborating with diverse stakeholders to gather and document requirements.Proven ability to provide accurate estimates for BI solutions.Analytical problem solver and effective team player who can manage multiple tasks.Expertise in data gathering, research, and analysis to derive meaningful insights and solutions for user needs.Additional Requirements:A BA/BS degree in Computer Science or a related field is preferred.

Join Integrated Resources, Inc. as an IT Service Delivery Analyst, where you will play a crucial role in ensuring the smooth operation of IT services that support our business objectives. You will be responsible for monitoring service performance, managing incidents, and ensuring that IT services meet the needs of our clients and stakeholders.Your analytical skills will be essential in identifying areas for improvement and implementing solutions to enhance service delivery. You will collaborate with various teams to ensure effective communication and coordination of IT services.

Join Integrated Resources Inc. as an IT Risk Services Analyst and play a vital role in safeguarding our information systems. In this position, you will assess potential risks and implement effective strategies to mitigate them. You will collaborate with cross-functional teams to ensure compliance with regulations and industry standards, fostering a culture of risk awareness across the organization.