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Inbound Sales Consultant at Red Energy | Richmond, Victoria

Red EnergyRichmond, Victoria, Australia
Hybrid Full-time

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Experience Level

Entry Level

Qualifications

To excel in this role, candidates should demonstrate:Exceptional relationship-building skills combined with a strong service orientation. Superior communication abilities and a commitment to placing the customer at the forefront of interactions. A self-driven mentality with a keen interest in ongoing learning and professional development.

About the job

About Red Energy

Red Energy delivers customer service to more than 1.5 million Australians. As a wholly Australian-owned company under Snowy Hydro, Red Energy has built a reputation for trust and loyalty. The team has earned 15 consecutive Canstar Blue Awards for best overall customer satisfaction among electricity providers in Victoria.

Work Schedule

This role follows a rotating roster, Monday to Friday, between 8:00 AM and 8:00 PM. One Saturday shift (9:00 AM – 5:30 PM) is required every four weeks. When working a Saturday, a weekday off is provided in return.

Role Overview

Inbound Sales Consultants are the first point of contact for customers looking to sign up for Red Energy’s gas and electricity services. The role involves daily engagement with prospective customers, using strong communication skills to tailor conversations and help them join a leading Australian energy provider.

What We Look For

  • Ability to build rapport while delivering outstanding service
  • Clear communication skills and a genuine customer-first approach
  • Proactive attitude with motivation for personal and professional growth

Benefits at Red Energy

  • Three-week in-person training at a dog-friendly Richmond office
  • Base salary plus uncapped commission
  • After eight weeks of training, enjoy two work-from-home days each week
  • Opportunities to gain experience across different teams for career growth
  • Option to purchase up to four additional weeks of annual leave
  • One extra 'goodlife leave' day every six months

Privacy Commitment

Red Energy manages personal information in line with Australian data protection laws. For details, see the company’s Privacy Collection Statement.

About Red Energy

Red Energy is a proudly Australian-owned energy retailer committed to providing outstanding customer service. As part of Snowy Hydro, we have a strong reputation for customer satisfaction, holding multiple awards for our service excellence.

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