Inbound Customer Service Representative

Join our dynamic team as a Utilization Management Representative in Indianapolis! In this role, you will play a crucial part in ensuring effective utilization of healthcare resources while collaborating with healthcare providers and insurance companies.

Join Turner Townsend as a Senior Project Manager in our Utilities sector, where you'll lead complex projects that drive efficiency and innovation across the industry. You will collaborate with cross-functional teams and stakeholders to ensure successful delivery of projects on time and within budget.Your strong leadership skills and project management expertise will be vital in overseeing project planning, execution, and monitoring. This is an exciting opportunity for professionals looking to make a significant impact in the utilities space.

Join our dedicated team in the Continued Stay Review Department, where you will evaluate incoming urgent inpatient admissions for medical necessity. We seek candidates with strong computer skills, a positive attitude, and the ability to achieve high production goals. You will be expected to review approximately 20 cases daily, maintaining a remarkable accuracy rate of 95%.Your role will involve collaborating with healthcare providers and members to ensure quality member outcomes, optimize benefits, and promote efficient resource utilization.Key Responsibilities:Assess the medical necessity of inpatient admissions, outpatient services, surgical and diagnostic procedures, and treatment settings, utilizing medical policy and industry standards.Apply clinical expertise to coordinate care with facilities and providers.Collaborate with medical directors for accurate claims payment and care appropriateness.Manage appeals for denied services when necessary.Conduct various reviews (precertification, inpatient, retrospective) to ensure compliance with medical policy and member eligibility.Ensure members have access to necessary, high-quality healthcare in cost-effective settings.Work with clinical reviewers and medical directors throughout the medical management process.Assist in discharge planning by identifying member needs early in the process.Facilitate member care transitions and ensure proper treatment planning.Maintain accreditation standards through knowledge of regulatory requirements.

Ensure the delivery of medically necessary, high-quality, and cost-effective care by assessing the medical need for inpatient admissions, outpatient services, specific surgical and diagnostic procedures, out-of-network services, and the appropriateness of treatment settings. This involves utilizing relevant medical policies and industry standards while accurately interpreting benefits and managed care products. Guide members toward suitable providers, programs, or community resources.Leverage clinical expertise to collaborate with healthcare facilities and providers for effective care coordination.Engage with medical directors to clarify the appropriateness of care and ensure accurate claims processing.Manage appeals for denied services when necessary.Conduct thorough reviews for pre-certification, inpatient care, retrospective assessments, out-of-network services, and treatment setting appropriateness to guarantee compliance with applicable criteria, medical policies, member eligibility, benefits, and contracts.

Join our team as a Grievance and Appeals Representative I, where you will play a crucial role in supporting our clients by managing grievances and appeals effectively. This entry-level position offers a fantastic opportunity for individuals looking to kickstart their careers in the healthcare industry.

Role overview Rexel USA, Inc. is seeking an Inside Sales Representative based in Indianapolis. This office-based position centers on building strong relationships with customers and supporting sales growth through effective communication and service. Key responsibilities Handle inbound customer inquiries and provide detailed product information Identify and qualify potential sales leads Follow up on sales opportunities to expand the customer base Work closely with the field sales team to ensure seamless service for customers Maintain high levels of customer satisfaction throughout each stage of the sales process Collaboration and impact This role involves frequent interaction with both customers and the field sales team. The Inside Sales Representative plays a key part in supporting Rexel USA's focus on strong service and ongoing business growth.

About Us:FitzMark is a premier third-party logistics provider dedicated to excellence across all transportation modes. We pride ourselves on delivering unparalleled services to our customers and carriers, utilizing our innovative technology platform, DASH, and adopting a proactive operational strategy to ensure seamless logistics solutions. With strategically positioned offices in Indianapolis (HQ), Atlanta, Birmingham, Buffalo, Chattanooga, Fort Worth, Gainesville, Jackson, Kansas City, Nashville, Omaha, and Scottsdale, we have successfully navigated the complexities of our industry and continue to grow.At FitzMark, we believe that our success stems from recognizing and celebrating the achievements of our team members within a collaborative and dynamic work environment. We equip our employees with the necessary tools and resources to foster a culture of ownership and accountability, empowering you to shape your career trajectory and achieve financial independence.Are you ready to leave your mark?

Join our team at Jobs for Humanity as a Guest Service Representative, where you will be the first point of contact for our valued customers. Your role will involve providing exceptional service, addressing inquiries, and ensuring a positive experience for all. We are looking for enthusiastic individuals who thrive in a dynamic environment and are eager to help others.

As a Residual Fertility (Section 180) Inside Sales Representative, you will play a pivotal role in driving growth for Advanced Agrilytics by generating, qualifying, and converting sales opportunities related to our innovative Residual Fertility offerings. This position involves engaging with growers, agricultural retailers, and strategic partners to educate them about the benefits of Residual Fertility, outlining our processes, and guiding them through their next steps—ensuring a professional and consultative experience that aligns with our agronomic and compliance standards. You will be tasked with achieving inside-sales revenue targets and pipeline goals, directly contributing to the growth of our Residual Fertility initiatives. This role is well-suited for an individual who excels in telephone communication, possesses strong organizational skills, is comfortable working with data and documentation, and is driven to cultivate relationships that enhance both farmer value and program growth.

Join Our Team as a Masonry Sales Representative! At Bone Dry Roofing, we don't just construct roofs—we cultivate careers. As a respected leader in both residential and commercial roofing, we are dedicated to delivering unparalleled craftsmanship, exceptional customer service, and a collaborative culture that distinguishes us within the industry. In 2024, we proudly received the title of Roofing Contractor of the Year and were recognized as one of the Best Places to Work in Indiana by the Indiana Chambers of Commerce. We are seeking enthusiastic and dependable individuals eager to advance their careers in a company that prioritizes hard work, accountability, and long-term growth. Whether you are a seasoned professional or looking to elevate your career, Bone Dry Roofing provides the training, support, and opportunities necessary for your success. If you possess drive, take pride in your work, and want to join a company that invests in its people, we would love to connect with you!

Join Window Nation as an Outside Sales Representative and become a crucial part of our dynamic team. In this role, you will engage directly with potential customers, showcasing our exceptional window and door products. Your expertise in sales will help homeowners make informed decisions while contributing to our mission of enhancing homes with high-quality installations.As an Outside Sales Representative, you will enjoy the freedom of working in the field, meeting clients, and building lasting relationships. If you have a passion for sales and a drive to succeed, this is the opportunity for you!

Fortune Brands seeks a Customer Service Representative in Indianapolis to serve as the first point of contact for customers. This role centers on providing attentive service and support, helping maintain the company’s reputation for quality interactions. Role overview The Customer Service Representative handles customer inquiries and resolves issues as they arise. Ensuring a smooth experience for each customer is a core part of this position. What you will do Respond to customer questions and requests Address and resolve concerns in a timely manner Support customers throughout their interactions with the company Requirements Strong communication skills Ability to empathize with customers Dedication to delivering excellent service

Join Techo-Bloc as a Junior Outside Sales Representative, where you will be at the forefront of connecting with clients and driving sales in the outdoor landscaping industry. This role is perfect for individuals looking to grow their careers in sales while working with a dynamic team committed to excellence.

Join our dynamic team at getfivestar as a Junior Inside Sales Representative. In this role, you will play a pivotal part in driving sales growth and enhancing customer relationships. You will be responsible for identifying potential clients, nurturing leads, and supporting our sales team to achieve ambitious targets.This position is perfect for individuals who are passionate about sales and eager to grow their careers in a fast-paced environment.

Role Overview Refloor is hiring a Sales Representative in Indianapolis, Indiana. This role offers the chance to build sales skills, connect with homeowners, and earn substantial income. Refloor provides training, resources, and ongoing support from experienced sales professionals. What You Will Do Meet with homeowners to help them choose the right flooring solutions. Close sales using warm, company-provided leads, no cold calling or door-to-door sales. Deliver a five-star in-home experience for every customer. Take part in ongoing coaching and professional development. Training and Support Complete a 4-week hands-on training program; the first 2 weeks are fully paid. Begin earning commission as soon as Week 3. Access a draw up to $1,600. Work a flexible, appointment-based schedule, 5 days a week. Compensation First-year average earnings exceed $70,000; top performers can earn over $120,000. Uncapped commission structure, plus your draw. New hire bonus available after 90 days. Double commission on self-generated sales. Monthly performance and referral bonuses. Annual rewards trip for top performers. What We Look For Valid driver’s license, reliable transportation, and auto insurance. Availability on weekdays, evenings, and Saturdays. Outgoing, self-motivated individuals who want to take charge of their income. Refloor has been named a Best Place to Work by USA Today. Join the team and start building a rewarding career with strong earning potential.

The A. O. Garcia Agency seeks a Client Benefits Representative for a fully remote role based in Indianapolis, Indiana. This position centers on guiding clients through their benefits, ensuring they have the information needed to make informed choices. Key responsibilities Explain benefit options and help clients understand their choices Provide accurate information and clear support during each interaction Address questions and concerns with a professional approach Deliver attentive, efficient service to every client What we look for Excellent communication and active listening skills Dedication to providing strong customer service Ability to work independently from a remote location Consistent professionalism in all client communications

Join Hollister Co. as a Brand Representative and become part of our vibrant team! In this role, you will embody our brand's spirit, foster connections with customers, and deliver exceptional service. Your passion for fashion and lifestyle will shine as you represent our brand in a dynamic retail environment.

Join Abercrombie & Fitch as a Brand Representative where you will be the face of our brand and the first point of contact for our customers. In this dynamic role, you will assist in creating an engaging shopping experience, fostering a positive environment, and promoting our brand values. Your passion for fashion and commitment to customer service will shine as you help customers find the perfect outfits while maintaining store presentation and organization.

Join Tvg Medulla LLC as a Wellness Sales Representative and take your career to the next level! In this dynamic role, you will be responsible for promoting our innovative wellness solutions to potential clients, helping them enhance their health and well-being. You will engage with customers, provide personalized consultations, and build strong relationships to drive sales and customer satisfaction.