About the job
The Implementation Services Manager (1 Year Term) at Assent leads client implementation projects from initiation through completion. The role centers on ensuring clients experience a seamless onboarding by coordinating resources, managing project schedules, and setting clear expectations throughout each stage.
Key responsibilities
- Direct project teams handling client implementations, providing guidance and oversight.
- Apply established best practices and look for ways to improve them during each project phase.
- Track project progress, resolve issues as they arise, and keep work on schedule.
- Collaborate with cross-functional groups to advance project objectives.
- Spot areas where processes can be enhanced to boost client satisfaction.
Location
This position is based in Ottawa.

