Implementation Partner Manager

About Anthropic Anthropic builds AI systems designed to be trustworthy, interpretable, and controllable. The team’s mission centers on making AI technology safe and beneficial for both users and society. Anthropic’s workforce includes researchers, engineers, policy experts, and business leaders who work together to advance responsible AI. Role Overview The Manager of Partner Account Managers leads the team responsible for Anthropic’s services partner ecosystem. This group works with key firms such as Persistent, Slalom, Ahead, DXC, and Genpact, specialized and regional systems integrators that help deliver Claude to enterprise clients worldwide. Their expertise and reach are essential for expanding Claude’s presence in the enterprise market. This role focuses on guiding a team of Partner Account Managers (PAMs) who manage a defined set of services partnerships. The manager will mentor the team, set the framework for partner engagement, and build the programs, guides, and metrics needed to help the partner ecosystem scale while maintaining high standards. Collaboration with leaders in partnerships, sales, product, and customer success is central to this position, helping partners deliver advanced AI solutions to their clients. This position combines team leadership, partner strategy, and operational execution. While the primary focus is on strengthening the team and partner tier, the manager will also engage directly with partner leadership when needed. Key Responsibilities Team Leadership and Development Mentor and develop a team of Partner Account Managers focused on services partnerships. Set clear expectations, objectives, and operational standards; ensure accountability for partner revenue, pipeline, and program outcomes. Recruit and retain top performers; foster a team culture built on rigor, collaboration, and commitment to Anthropic’s mission. Program and Operational Model Define the operational model for PAMs, including partner planning, quarterly business reviews (QBRs), forecasting, monitoring partner health, and workload prioritization across the portfolio. Work with the broader systems integrator program to adjust tier structure, benefits, and requirements to fit evolving partner needs. Create and refine playbooks that help PAMs recruit, onboard, activate, and grow partners consistently.

Join Cloudflare as a Senior Partner Account Manager for Service Providers, where you will play a pivotal role in fostering strategic partnerships and driving growth within our service provider ecosystem. In this hybrid position, you’ll leverage your expertise to engage with key stakeholders, build strong relationships, and implement innovative solutions that enhance our partners' success. Your efforts will directly contribute to Cloudflare's mission to help build a better Internet.

ABOUT BOXBox (NYSE:BOX) stands at the forefront of Intelligent Content Management, empowering organizations to foster collaboration, oversee the entire content lifecycle, safeguard critical data, and revolutionize business workflows using enterprise AI. Established in 2005, Box simplifies operations for leading global entities such as JLL, Morgan Stanley, and Nationwide. With our headquarters in Redwood City, CA, and offices across the United States, Europe, and Asia, we are reshaping how businesses operate in the AI-driven landscape.At Box, you will play a pivotal role in advancing our platform. Content is the lifeblood of organizational workflows—encompassing everything from contracts and invoices to employee records and marketing assets. Our mission is to integrate intelligence into content management, allowing our clients to transform their workflows entirely. With the synergy of AI and enterprise content, the potential to redefine collaborative work is immense, and at Box, you will be at the forefront of this transformation.WHY JOIN BOX?We are on the lookout for a Partner Account Manager to spearhead go-to-market initiatives with a select group of strategic ISV partners, beginning with Salesforce and Guidewire. This role aims to enhance revenue and partner adoption within Google Cloud Marketplace, where Box is already achieving success. You will articulate a compelling joint value proposition, develop integrations into repeatable sales strategies, and drive measurable outcomes across pipeline growth, Annual Recurring Revenue (ARR), and product adoption. Your mission: to cultivate resilient and scalable partner businesses.The ideal candidate will have a proven track record in collaborating with account executives and partner field teams, managing go-to-market strategies for Google Cloud Marketplace, and driving partner-influenced pipeline growth and successful closure of sales. You will effectively represent the partner business internally, identifying successful strategies, addressing challenges, and amplifying repeatable successes.

About Lavendo Lavendo builds a Voice AI platform for small and medium-sized businesses. The company recently secured $32 million in funding and is growing quickly. Lavendo’s AI agents handle inbound calls, book appointments, nurture leads, and help drive revenue for clients, 24 hours a day. The platform connects with more than 200 applications and can be set up in under three minutes, no coding required. Over 15,000 agents are active across 10,000 businesses. Revenue doubled in the last two months of 2025. Lavendo’s founders previously scaled an AI product to over 50 million users in 200 countries. Role Overview: Partner Account Manager (Voice AI) This fully remote position is open to candidates based in the United States. Lavendo is hiring two Partner Account Managers to help expand its reach through partnerships with agencies, resellers, integrators, and white-label operators. The focus is on building relationships in Dental and Emerging Verticals, with the opportunity to create a new partner portfolio from the ground up. The partner model is already established in restaurants, home services, and HVAC sectors. This role suits someone who enjoys building and growing new business, not just inheriting established accounts. Immediate start is available. What You Will Do Identify and onboard new partners in dental, healthcare, restaurants, home services, and related sectors Manage the full partner lifecycle: recruitment, onboarding, joint business planning, and monitoring partner health Lead quarterly business reviews, assess partner pipelines, and implement churn recovery strategies Monitor the health of partner agent deployments and address at-risk accounts proactively Increase partner engagement through promotions, referral programs, and tiered incentives Share structured partner feedback with the product team, advocating for partner needs internally What We’re Looking For At least 3 years of experience in B2B account management, partner management, or channel sales (5+ years preferred) Track record of acquiring new accounts or recruiting partners from scratch Comfort working in ambiguous situations and creating strategies independently Strong self-motivation, results orientation, and executive-level communication skills US-based, with willingness to travel occasionally (including international offsites) Bonus: Background in dental technology, restaurant SaaS, home services, or other SMB-focused industries; experience at a Series A–C startup; familiarity with AI or voice technology.

Role overview The Partner Account Manager, Mid-Enterprise at Klaviyo focuses on building and nurturing long-term relationships with marketing agencies and systems integrators. This role requires understanding each partner’s business model and growth plans, then identifying how Klaviyo’s platform can help drive their success and that of their clients. Managing a portfolio of partner relationships is central to this position. The work involves communicating the value of Klaviyo’s platform, differentiating it from competitors, and supporting business development activities. These activities include co-selling, running joint marketing efforts in collaboration with the ecosystem marketing team, and advising partners on how to increase their profitability using Klaviyo’s solutions. What you will do Act as a trusted advisor to about 30 partner organizations, building strong connections with both leadership and front-line teams. Develop a technical understanding of Klaviyo’s product to help partners deliver advanced use cases to their clients. Build and maintain a steady lead referral pipeline within the assigned partner portfolio. Learn about partners’ organizational structures and business objectives to better support their goals. Create and implement long-term strategies that help partners achieve their business targets in collaboration with Klaviyo. Consult with partners to optimize their service offerings around Klaviyo’s platform. Gain proficiency in Klaviyo’s product suite and clearly present how these offerings address partner needs. Location This position is based in San Francisco, CA. More about Klaviyo Klaviyo values diverse backgrounds, experiences, and perspectives. The company encourages candidates who feel they are a close match to apply, even if not an exact fit. More information is available at klaviyo.com/careers.

At Klaviyo, we celebrate the diverse backgrounds, experiences, and perspectives that each member of our team—whom we proudly call Klaviyos—brings to our workplace every day. We believe that everyone deserves an equitable opportunity for success and value the unique insights each person contributes beyond conventional job criteria. If you feel you closely align with this description, we encourage you to apply! To discover more about life at Klaviyo, please visit klaviyo.com/careers and see how we empower creators to shape their own futures.About the Team:We are the Partnerships team at Klaviyo, where our mission is to foster growth by building and nurturing relationships with ecosystem partners, enhancing the value Klaviyo provides to all users. Operating on a global scale, we collaborate closely with Sales and Marketing to deliver exceptional outcomes for our customers. Our Partner Account Management organization in the US comprises a dynamic team of 30 driven and entrepreneurial Klaviyos who leverage their consultative expertise to comprehend the business models and growth strategies of our ecosystem partners, advising them on how Klaviyo can facilitate their growth.About the Role:As an Enterprise Partner Account Manager, you will be a pivotal strategic resource for our partners and the Partnerships organization, recognized for your extensive knowledge and expertise in the ecosystem landscape. Occasionally, you will serve as a speaker and external ambassador for Klaviyo. You will be responsible for cultivating and influencing long-term, deep, and mutually advantageous relationships with key stakeholders within a select group of Klaviyo's premier partners. This role entails direct collaboration with C-suite executives, employing your consultative skills to understand their business models and growth strategies, enabling you to provide strategic advice on how Klaviyo can drive their success. Furthermore, you will collaborate seamlessly across various departments at Klaviyo, advancing the mission of the Partnerships team while supporting your colleagues in achieving their objectives.How You'll Make an Impact:Craft compelling narratives and communicate the unique value of Klaviyo’s software to our top partners, distinguishing Klaviyo from competing solutions.Manage business relationships proactively and strategically to ensure mutual growth and success.

Human Interest helps small and medium-sized businesses offer affordable retirement savings plans. The company’s mission centers on making retirement benefits accessible to professionals nationwide, especially where employers have not traditionally provided these options. By supporting employees as they build financial independence, Human Interest addresses a widespread challenge: more than half of working Americans struggle to save for retirement. Backed by investors including BlackRock, TPG (The Rise Fund), SoftBank, and Glynn Capital, Human Interest continues to grow within the fintech sector. The company works to transform how retirement plans are managed and delivered. Location This Partner Account Manager role is remote, with a focus on supporting clients and partners in the San Francisco area.

Gusto supports over 400,000 small businesses across the United States by managing payroll, health insurance, 401(k) plans, and HR tasks. The company operates from offices in Denver, San Francisco, and New York, and values a workplace that reflects the diversity of its customers and communities. Full-time roles at Gusto include competitive pay, a comprehensive benefits package, and equity in the form of RSUs. Compensation depends on role, level, and location. Details are available in Gusto’s Total Rewards philosophy. AI technology is central to Gusto’s operations. Team members are encouraged to use AI tools relevant to their work and to develop their skills as these technologies evolve. AI experience requirements vary by position and are assessed during interviews. Role overview The Strategic Partner Manager leads the direction and growth of a portfolio of Gusto’s largest and most influential accounting firm partners. This role focuses on expanding revenue and usage within these firms while identifying and driving new growth opportunities. Building strong relationships at all levels within partner organizations, from staff accountants to managing partners, is essential. The position requires experience managing complex partner relationships and product configurations. Key responsibilities Expand revenue and usage among top accounting firm partners Identify and pursue new growth opportunities within partner firms Build and maintain relationships at all levels, from staff to leadership Manage complex partner relationships and product configurations Leverage assigned AI tools to optimize sales workflows and identify inefficiencies Collaborate with cross-functional Gusto teams to support partner relationships and coordinate joint initiatives Provide insights to help refine the Gusto Pro product roadmap and processes About the team Gusto Pro is a cloud-based platform designed for accounting firms. It streamlines payroll, people operations, and advisory services, bringing these functions together in one system. Features include client dashboards, automated workflows, detailed reporting, and integrations with other accounting software, helping firms deliver better client service and support their growth. Locations San Francisco, CA – Hybrid Denver, CO – Hybrid New York, NY – Hybrid United States – Remote

Join Braze as a Senior Partner Account Director and play a pivotal role in driving strategic partnerships and expanding our market reach. You will be responsible for building and nurturing relationships with key partners, identifying new business opportunities, and ensuring the success of our collaborations. If you're passionate about technology and thrive in a fast-paced environment, we want to hear from you!

We are seeking an enthusiastic and dedicated Partner Services Manager to join our dynamic team at Ironclad, a leader in digital contracting. In this pivotal role, you will be responsible for managing relationships with our partners and ensuring their success with our platform. Your expertise will help us enhance partner satisfaction and drive growth. You will work closely with various teams to streamline processes and implement best practices.Key responsibilities include developing strategic partnerships, providing ongoing support to partners, and identifying opportunities for improvement. The ideal candidate is a self-starter with excellent communication skills and a passion for delivering exceptional service.

At Paystand, we are not just another player in the fintech space; we are pioneers in decentralized finance (DeFi), revolutionizing the way businesses handle their financial operations. With vibrant offices in Santa Cruz, San Francisco, Austin, Minneapolis, Mexico City, Hermosillo, and Guadalajara, we are spearheading a global transformation in financial systems.Our Growing Ecosystem: Paystand is more than a company; it's a flourishing global network. Following our strategic acquisitions of Teampay, a leader in spend management, and Yaydoo, a premier Accounts Receivable (AR) and Accounts Payable (AP) platform in Latin America, we are crafting an extensive ecosystem aimed at transforming financial operations and accelerating business growth across the globe.Why Choose Paystand?What We Do: Leveraging the power of blockchain technology, we digitize receivables, automate financial processes, reduce time-to-cash, minimize transaction costs, and unlock new revenue opportunities for businesses.Our Mission: We are driven by a commitment to revolutionize digital payments and decentralize finance, creating a more open, inclusive, and transparent financial ecosystem, starting with B2B payments.Our Approach: As trailblazers in the DeFi movement, we don’t just follow trends; we create them. If you are passionate about shaping the future of fintech and eager to redefine what financial technology can achieve, Paystand is where you can make a profound impact.Join Us: Become part of something greater. Join Paystand and help us drive the financial revolution. Role Overview:The Partner Ecosystems team at Paystand is expanding, and we are on the lookout for enthusiastic and driven individuals to take on the role of Channel Partner Manager. In this position, you will develop and manage strategic relationships with Value Added Resellers (VARs) and drive new revenue growth for Paystand within our ERP ecosystems, including NetSuite, Sage, Microsoft, and Acumatica.You will work closely with cross-functional teams, including sales and marketing, to accelerate growth in our partners' strategies.

PagerDuty (NYSE:PD) stands at the forefront of Digital Operations Management. In a world that never sleeps, organizations of every size depend on PagerDuty to ensure flawless digital experiences for their customers every single time. Teams leverage PagerDuty to swiftly identify issues and opportunities, mobilizing the right resources to resolve problems promptly and avert future ones. Over 13,000 organizations, including 60 from the Fortune 100, trust PagerDuty for their Digital Transformation, Cloud Migration, and DevOps Modernization journeys. Notable clients include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon, and many more. As we rapidly expand our Digital Operations Management platform utilizing AI/ML and Automation, we're enhancing our adoption among Development, IT, Customer Service, Security, and various other teams across organizations.We are on the lookout for a Strategic Account Partner, Professional Services who will be instrumental in defining and scaling our Professional Services growth strategies, driving operational excellence, and establishing measurable frameworks for customer outcomes across PagerDuty's enterprise and strategic customer segments. This role will lead the evolution of our service delivery go-to-market strategy, create repeatable engagement models, and collaborate with Sales, Customer Success, Solutions Engineering, Delivery, Product, and Marketing leaders to align advisory, implementation, enablement, and automation services with market demands, focusing on incident response, AIOps, and service ownership.The ideal candidate will be a strategic visionary and consultative seller, adept at building organizational capabilities, establishing scalable best practices across the Professional Services team, translating market insights into innovative service offerings, and consistently driving growth at the portfolio level while ensuring exceptional customer outcomes and team effectiveness.

Join Notion Labs Inc. as a Scaled Partner Manager, where you will play a pivotal role in enhancing our relationships with consultants and agencies. In this dynamic position, you will leverage your expertise to drive scalable partner strategies, ensuring mutual growth and success.

Join Our Team as a Senior Account Manager!At Goodby Silverstein & Partners, founded in 1983, we are a leading full-service advertising agency dedicated to creating impactful experiences that resonate on a personal level. Our mission, which we call 'mass intimacy', ensures that our innovative work not only captures attention but also drives results for our clients.We pride ourselves on fostering an inclusive environment where diverse voices are valued, and where creativity flourishes. Our team is committed to reflecting the rich tapestry of the world around us, and we actively seek out unique talents from all backgrounds. At GS&P, every individual plays a vital role in shaping our collaborative culture, and we continuously strive to make a positive impact.We are currently seeking a Senior Account Manager to join our award-winning San Francisco team in a hybrid capacity, requiring in-office attendance three days a week (Tuesday to Thursday) in our vibrant SOMA office.

Join Figma as a Product Partner Manager and play a pivotal role in shaping our product strategy by building strong partnerships with leading companies. In this position, you will be responsible for maximizing product adoption and driving engagement through collaboration with key stakeholders.As a vital member of our team, you'll leverage your expertise in product management and relationship building to foster connections that enhance customer experience and drive business growth. Your insights will inform product development, ensuring our offerings meet the evolving needs of our users.

AtoB builds financial solutions for the transportation sector, aiming to make payment systems and analytics more efficient for businesses. The company focuses on tools that help organizations improve operations and grow. The Enterprise Partner Manager will represent AtoB’s brand and manage relationships with key strategic partners from the initial stages through ongoing collaboration. This role is central to the Partnerships team and involves driving growth, meeting business goals, and supporting new integrations and partner programs. What you will do Develop strategies and manage projects to grow partner relationships and accounts. Take responsibility for partner success metrics and expansion efforts. Maintain direct, proactive relationships with partners, addressing issues and delivering value. Identify opportunities to surpass revenue goals with partners. Work closely with teams across Product, Engineering, Marketing, Sales, and Legal to advocate for partner needs while supporting AtoB’s objectives. Operate both independently and strategically, leading cross-functional projects with internal and external teams. What we look for Strong understanding of different partnership types and their value. Excellent communication skills for building and strengthening partner relationships. Ability to collaborate effectively across multiple teams. Motivation to drive significant business growth at AtoB. This position is based in the San Francisco Bay Area.

About Our TeamAt OpenAI, we pride ourselves on our dynamic and agile partnerships team that plays a crucial role in fostering collaborations with our most significant partners. As a Partner Manager, your goal is to establish, develop, and manage strategic partnerships that further OpenAI’s objectives. You will facilitate partnerships that drive adoption, unveil new capabilities, and broaden OpenAI’s reach across vital industries and applications.About the RoleWe are looking for a versatile professional who excels in rapidly shifting contexts and possesses a robust background in working alongside product leaders, with a focus on strategic negotiations. You will drive initiatives with exceptional speed and inspire both external and internal stakeholders, including teams in product, engineering, and operations. With a self-driven and focused approach, you will devise innovative solutions to foster growth and drive innovation.Key Responsibilities:Lead daily partnership strategy and execution with priority partners, collaborating closely with product, engineering, research, sales, finance, legal, and marketing teams to align objectives and achieve results.Manage a portfolio of strategic partnerships: Define direction, prioritize opportunities, and ensure results align with OpenAI’s product and corporate objectives.Facilitate partnership deal execution: Oversee commercial negotiations from partner assessment through launch, expansion, and renewal phases, including product integrations and commercial agreements.Act as a cross-functional leader: Coordinate internal teams and external partners to successfully launch, manage, and optimize partnership initiatives from start to finish.Be the internal advocate for partners: Align product and cross-functional teams with partner objectives, provide constructive feedback on roadmap trade-offs, and ensure accountability against agreed-upon success metrics.Establish and manage partner operating rhythms: Create and maintain regular engagement with partners (business reviews, planning sessions, issue resolution), escalating and aligning with senior stakeholders as necessary.Monitor and communicate impact: Define success metrics, track performance (adoption, revenue, usage, satisfaction), and effectively communicate progress, risks, and opportunities to internal stakeholders.Build and maintain strong partner relationships: Serve as the primary contact for partner counterparts, fostering trust and identifying new collaboration and growth opportunities.

Join Notion Labs Inc. as a Partner Strategy & Operations Manager, where you will play a pivotal role in shaping our partnerships and operational strategies. In this dynamic position, you will collaborate with cross-functional teams to enhance our partner ecosystem and drive operational excellence.

About Our TeamThe Support Team at OpenAI plays a pivotal role in ensuring that our customers enjoy an unparalleled experience with our innovative products. We tackle complex challenges, offer technical guidance, and empower customers to fully realize the potential of our solutions. Collaborating closely with Sales, Technical Success, Product, Engineering, and more, we aim to deliver outstanding customer experiences across diverse backgrounds—from dynamic startups to established multinational corporations. As OpenAI continues to grow at an unprecedented rate, our ability to implement automated systems and efficient workflows has become crucial to maintaining high-quality support in the evolving landscape of AGI.About the RoleIn the capacity of a Support Partner Manager (Vendor Manager), you will be responsible for overseeing the health, performance, and long-term scalability of several support partner and vendor relationships. This leadership position requires you to drive accountability across commercial and operational fronts (including SLAs, QBRs, escalation paths, and remediation plans), while also designing an operational framework that facilitates support scalability without proportional growth in headcount.Approximately 25-30% of your role will focus on defining our approach to Workforce Management (WFM) in collaboration with both internal teams and external BPO partners. This is not a typical scheduling or WFM analyst position; instead, you will establish the frameworks, standards, and systems for forecasting, capacity planning, staffing strategies, and performance evaluation. You will work in tandem with Operations, Data, Systems/Tooling, and vendor leaders to implement and manage these processes effectively.Additionally, you will work closely with User Operations teams (such as Trust & Safety, Fraud & Risk), Systems/Tooling, Data partners, and Product stakeholders as we launch and scale new workflows and programs.In this role, you will be responsible for:Comprehensive Vendor Leadership: Oversee day-to-day operations and ensure the health of relationships with multiple support vendors/BPOs.Performance Management & Remediation: Set and manage SLA/KPI expectations, conduct WBRs/QBRs, identify performance gaps, and develop structured improvement plans with defined responsibilities and timelines.Escalation and Risk Management: Act as the primary escalation point for vendor-related issues, including incident responses, surge events, quality regressions, and continuity risks; ensure that vendors maintain robust operational standards.