Implementation Manager

Insurance plays a crucial role during the most challenging times in people's lives. Hi Marley is dedicated to revolutionizing communication within the P&C industry, making these pivotal moments more efficient, accessible, and compassionate for both insurers and their clients. We develop AI-driven software that keeps all parties in the claims process informed and interconnected. If you share our belief that insurance can blend operational excellence with a human touch, we would love to connect with you.An exciting opportunity awaits for an experienced insurance professional to join our Implementation Team as a Principal Implementation Consultant. In this role, you will be integral to our customer and partner implementation initiatives and due diligence processes. Reporting directly to the Director of Implementation, you will serve as a trusted advisor, responsible for establishing and applying best practices, ensuring delivery excellence, and fostering cross-functional collaboration.As a vital member of the Implementation Team, you will lead significant implementations with premier insurance carriers, collaborating closely with Customer Success, Product Management, Engineering, and Sales. Our commitment to teamwork and shared enthusiasm is a cornerstone of our culture, which is why this position requires you to join us in our Boston office for two days each week.

Join our team as a Dotmatics Technical and Implementation Consultant, where you will act as the primary technical authority for Dotmatics implementations within our Boston office. This hands-on role emphasizes execution and collaboration, as you will work closely with an offshore project lead while independently managing technical tasks assigned by offshore teams. Your expertise will help translate intricate scientific and business requirements into scalable solutions, ensuring high-quality implementations that cater to our operational needs during EST time zones. While you will not be the project lead, your role is crucial in maintaining solution quality, making technical decisions, and fostering stakeholder confidence.Key Responsibilities:Leverage extensive hands-on experience in Dotmatics configuration, customization, and troubleshooting acquired through reverse engineering and practical implementation.Demonstrate strong backend and database proficiency, including:Writing and optimizing complex SQL queries.Developing and maintaining advanced PL/SQL procedures.Design and review database structures, focusing on:Table design and normalization.Entity-Relationship Diagrams (ERDs), primary keys, and foreign key relationships.Making informed data-modeling decisions that align with functional and performance needs.Translate business and scientific requirements into technically sound and scalable solutions.Review and validate technical implementations to ensure adherence to best practices and long-term maintainability.Act as an onsite technical authority for Dotmatics-related design and implementation decisions, as well as for EST timezone incidents, supporting the run team lead.Take initiative to independently tackle tasks based on project needs without reliance on knowledge transfers.Interpersonal & Collaboration Skills:Engage closely with the offshore lead to ensure alignment on technical design, scope, and delivery expectations.Provide technical guidance and clarification to offshore team members to facilitate effective execution.Collaborate with Scientific Business Analysts (SBAs), internal teams, and customer stakeholders to refine and validate requirements.Support customer discussions from a technical and solution-oriented perspective, while recognizing that the offshore lead is responsible for overall customer communication and project delivery.Soft Skills & Professional Approach:Adopt a strong problem-solving mindset focused on identifying the appropriate solutions rather than implementing requirements blindly.Challenge internal and external assumptions to ensure high-quality outcomes.Exhibit clear, concise, and confident communication skills, both written and verbal.Capable of explaining complex technical concepts to non-technical stakeholders.Demonstrate a high sense of responsibility and professionalism.

Role overview Ramboll Group seeks a Principal Consultant in Environmental Consulting for its Boston, Massachusetts office. This position leads project teams dedicated to environmental improvement and sustainability. The Principal Consultant sets project direction and ensures that consulting services align with client needs across various industries. What you will do Oversee project delivery from initial planning through to completion Guide and mentor junior consultants and staff members Ensure proposed solutions adhere to current industry standards and best practices Advise clients on environmental strategy and stewardship Requirements Demonstrated leadership skills and experience managing project teams Strong commitment to sustainability and environmental responsibility Clear communication of technical concepts to both clients and colleagues Background in delivering consulting services within the environmental sector

New Relic, Inc. is seeking an Implementation Consultant - Solutions Architect to help clients adopt and integrate New Relic’s observability solutions. This position centers on understanding each client’s technical landscape, shaping tailored solutions, and overseeing successful deployments that bring real value. Key Responsibilities Assess client requirements and review their technical environments to ensure a strong foundation for implementation. Design solutions that use New Relic’s observability tools, adapting to each client’s unique needs. Lead and support projects from initial planning through final delivery, keeping projects on track and aligned with client objectives. Work closely with clients to confirm that every deployment meets their goals and contributes to overall satisfaction. Locations This role is available in several U.S. cities: Atlanta, Austin, Boston, Charleston, Charlotte, Chicago, Cleveland, Columbus, Dallas, Detroit, Houston, Indianapolis, Jersey City, Miami, Orlando, and Pittsburgh.

At Hi Marley, we believe that insurance plays a crucial role in people's lives during their most challenging moments. Our mission is to revolutionize communication in the property and casualty (P&C) industry, ensuring that these critical interactions are faster, simpler, and more empathetic for both carriers and their clients. We develop AI-driven software that keeps the claims conversation seamless and connected. If you are passionate about blending operational excellence and automation with a personal touch, we’d love to hear from you.As we continue to grow our enterprise presence, we are in search of a Principal Solutions Consultant to collaborate on our most strategic and intricate opportunities. In this highly autonomous and revenue-critical position, you will partner with Sales leadership to define solution strategies for leading P&C insurers, conducting discovery sessions, translating business challenges into compelling solution narratives, and helping executives envision what’s achievable.This role is ideal for a proactive individual who enjoys solving complex problems and influencing high-stakes agreements. You will be deeply involved in enterprise opportunities, engaging with senior stakeholders, guiding solution strategies, and ensuring alignment between technology, business value, and customer outcomes.

Veeva Systems is a pioneering and mission-driven company specializing in industry cloud solutions, dedicated to accelerating the delivery of therapies to patients through life sciences organizations. As one of the fastest-growing SaaS companies globally, we achieved over $2B in revenue last fiscal year, with ample growth opportunities on the horizon.Our core values—Do the Right Thing, Customer Success, Employee Success, and Speed—are integral to our identity. In 2021, we made history as a public benefit corporation (PBC), committed to balancing the interests of our customers, employees, society, and investors.Embracing a Work Anywhere philosophy, we encourage flexibility in choosing your work environment, whether at home or in the office, ensuring you thrive in your preferred setting.Join us in transforming the life sciences industry by positively impacting our customers, employees, and communities.The RoleWe are seeking skilled professionals to become part of our Global Content Business Consulting team, where you will play a pivotal role in shaping commercial strategies, processes, and operations for leading Life Sciences companies worldwide.This team drives innovation and collaboration in content management, including creation, review, approval, planning, and distribution. You will identify root business challenges, define crucial success factors, and design structured, impactful solutions that foster essential customer relationships.If you are eager to propel your career by leading commercial content strategies in a dynamic and innovative setting, we invite you to explore this exciting opportunity.This is a full-time, remote position with no specific work location requirement, provided you are near an airport and can meet future travel obligations.Please note that Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this position.

Join Ramboll as a Senior Managing Consultant or Principal in our Boston office, where you will lead transformative projects and drive strategic consulting initiatives. Your expertise will guide clients in navigating complex challenges, while fostering collaboration within a dynamic team environment.

Veeva Systems is a purpose-driven leader in industry cloud solutions, dedicated to expediting the delivery of therapies to patients in the life sciences sector. As one of the fastest-growing SaaS companies ever, we achieved over $2 billion in revenue last fiscal year, with promising growth prospects ahead.At Veeva, our core values guide us: Do the Right Thing, Customer Success, Employee Success, and Speed. We are not just a public company; we made history in 2021 by becoming a public benefit corporation (PBC), legally committed to balancing the needs of our customers, employees, society, and investors.As a Work Anywhere organization, we prioritize your flexibility, allowing you to work from home or in the office—whichever environment helps you thrive.Join us in transforming the life sciences industry, as we strive to positively impact our customers, employees, and communities.

Veeva Systems is a purpose-driven leader in the industry cloud, dedicated to accelerating the delivery of therapies to patients. As one of the most rapidly expanding SaaS organizations in history, we achieved over $2 billion in revenue last fiscal year and are poised for continued growth.Our core values are foundational to our success: Do the Right Thing, Customer Success, Employee Success, and Speed. We made history in 2021 by becoming a public benefit corporation (PBC), which legally obligates us to balance the interests of our customers, employees, society, and investors.At Veeva, we embrace flexibility with our Work Anywhere policy, allowing you to choose to work from home or in the office in a way that best supports your productivity.Join us in transforming the life sciences sector, as we strive to make a meaningful impact on our customers, employees, and communities.Position OverviewWe are seeking proactive leaders with expertise in consulting and system implementation who are passionate about assisting clients in enhancing their regulatory data and document management processes.Our RIM suite is the exclusive integrated software solution that offers comprehensive regulatory information management (RIM) capabilities, encompassing data and document management, submission publishing, and archival on a unified cloud-based platform.As a vital member of our Professional Services team, you will assess our clients’ global regulatory requirements, convert those needs into tailored solution designs, and configure our cloud-based platform for effective management of regulatory information enterprise-wide.This role is available remotely within the United States, with a preference for candidates in the Eastern or Central Time Zones. If you are located near an airport and can meet travel requirements, you can work from any location. We encourage qualified candidates based in the U.S. to apply.

Veeva Systems is a visionary organization dedicated to advancing the life sciences industry through innovative cloud solutions. Our mission is to expedite the delivery of therapies to patients, and we are proud to be one of the fastest-growing SaaS companies, with over $2 billion in revenue last fiscal year and limitless growth opportunities ahead.Central to Veeva's ethos are our core values: Do the Right Thing, Customer Success, Employee Success, and Speed. We distinguished ourselves in 2021 by becoming a public benefit corporation (PBC), committed to balancing the interests of our customers, employees, society, and investors.As a Work Anywhere company, we offer flexibility for you to work from home or in the office, empowering you to thrive in your preferred environment.Join us in transforming the life sciences landscape, and making a meaningful impact on our customers, employees, and communities.The RoleAs a key member of our Quality Business Consulting team at Veeva, you will lead efforts to merge strategy and operations with cutting-edge data and technology. Establishing a premier Quality consulting practice is a top strategic focus for Veeva, ensuring high visibility among industry leaders and within the company.In your role as Principal, you will drive the expansion of our practice across the U.S. Your primary objectives will include enhancing our market presence, nurturing our client relationships, and identifying new projects that assist our clients in overcoming complex business challenges.

Join Mendix, a Leader in Low-Code Application Development:Low-code is revolutionizing software development with its visual approach, allowing the automation of every step in the application lifecycle. Gartner forecasts that by 2024, low-code will account for over 65% of application development activities. As the global leader in enterprise low-code, Mendix is transforming how applications are created. Our platform fosters collaboration between Business and IT teams, empowering organizations to engage in the application development process. Many industry pioneers, including Ford, Zurich Insurance, Freshfields, and Red Bull, utilize Mendix to rapidly realize their innovative ideas. Mendix has consistently been recognized as a Leader in reports from Gartner and Forrester, securing the top position in the 2021 Gartner® Magic Quadrant for Multiexperience Development Platforms. About Mendix, A Siemens Business: Siemens is among the Top 10 Global Software Companies and recognized by Fast Company as one of the Most Innovative Companies in the World! Since Siemens acquired Mendix in 2018, Siemens Digital Industries Software has been at the forefront of digital transformation, enhancing the digital enterprise where engineering, manufacturing, and electronics converge to shape the future of innovation. Mendix employees thrive in a fast-paced environment backed by Siemens’ extensive resources and legacy. Position Overview: Principal Presales Consultant – Digital, Data, Analytics & AI Siemens is reshaping how businesses leverage data for actionable insights. By integrating Mendix low-code applications with advanced data, analytics, and AI platforms, we empower organizations to transition from insights to AI-driven operational impact on a large scale.With the recent acquisition of Altair Graph Studio, Siemens now provides a Knowledge Graph platform that models and interprets intricate data, facilitating the development of Generative AI, Agentic AI, and autonomous systems.We are looking for a dynamic Principal Presales Consultant to guide clients through their enterprise AI transformation journeys, aligning business challenges with Siemens’ comprehensive digital, data, and AI solutions.

About the RoleAs the Director of Client Implementation at Posh AI, you will spearhead our implementation initiatives, guiding a talented team of AI Implementation Managers to ensure seamless onboarding and successful client launches. This multifaceted role requires exceptional leadership, operational excellence, and a robust understanding of our technical products.You will collaborate with various departments, including Product, Engineering, Client Success, Sales, and Support, to enhance the client onboarding experience. Your responsibilities will include shaping implementation strategies, ensuring high-quality execution, and fostering team growth, all while maintaining strong client relationships and scalable processes as we expand. This position is hybrid, based in our Boston office.

Role overview The Technical Implementation Consultant at Appian in Boston, Massachusetts, plays a key role in guiding clients through digital transformation projects. Working within the Customer Success team, this position focuses on building custom solutions using the Appian platform. The team emphasizes high standards and aims for tangible results in every engagement. What you will do Design, develop, and implement software solutions for clients following the sales process, using Appian’s platform. Lead projects through all stages, including requirements gathering, architecture design, feature development, and delivery. Work in an agile setting, learning client business processes and technical needs quickly. Launch new relational data models and develop APIs to integrate systems. Use Appian’s AI tools to solve practical challenges, such as retrieval-augmented generation, agentic workflows, prompt engineering, and generative models. Collaborate with both technical and business stakeholders at client organizations throughout the software development life cycle. Help clients build their own process applications, enabling them to drive innovation independently. Growth and support Appian supports the development of consulting skills and offers the chance to work on AI-driven digital transformation initiatives. The Customer Success team values knowledge sharing and close collaboration to meet ambitious project goals.

Join Arcadia as an Implementation Manager and play a pivotal role in driving the successful deployment of our innovative solutions. You will work collaboratively with cross-functional teams to ensure that our clients receive top-tier service and support during the implementation process. This position offers a unique opportunity to leverage your project management skills in a fast-paced environment while contributing to the growth of our organization.

Join our dynamic post-sales Customer Success team as an Implementation Engineer at Jellyfish! In this pivotal role, you'll collaborate closely with our Customer Success Managers to guide customers through the integration of Jellyfish into their software engineering practices. Your expertise will ensure that our solutions align seamlessly with their workflows, enhancing their onboarding experience and fostering long-term success with our product. This position is perfect for those passionate about software development and eager to engage with engineering leaders at the forefront of innovation.Key Responsibilities:Engage with new customers to understand their software development methodologies.Recommend optimal ways to incorporate Jellyfish into their processes, including advocating for best practices.Oversee the entire implementation process, from designing onboarding plans to executing product configurations and coordinating with technical resources.Collaborate with Account Executives and Sales Engineers to evaluate customers' priorities for implementation based on insights gained during the sales process.Manage customer interactions throughout the onboarding journey, ensuring effective communication, internal teamwork, and timely resolutions.Conduct initial training sessions for new customers and assist CSMs in developing ongoing training plans.Provide continuous recommendations for implementing new or complex configurations throughout the customer lifecycle.Stay informed about Jellyfish features and updates, and relay important changes to customers through training and enablement sessions.Qualifications to Succeed:Experience in software development processes, particularly with tools like Jira and source control systems such as GitHub.Self-starter with a keen interest in enhancing processes and procedures for continuous improvement.Prior experience in a software company, preferably in a SaaS environment, with comfort in a fast-paced startup setting.Enthusiasm for learning and addressing complex challenges with innovative solutions.

At CrossCountry Consulting, we are committed to redefining the advisory landscape. Our firm is built on a foundation of Core Values, fostering a positive environment for both our clients and our team members. We believe that collaboration, enthusiasm, generosity, and perseverance are the keys to our success. Our advisory services encompass accounting and risk management, technology-driven transformations, and strategic transactions, enabling us to partner with clients to address current challenges while providing value for the future.Our dedication to our workforce has garnered us multiple accolades, including recognition as one of Inc5000's Fastest Growing Companies and Glassdoor's Best Places to Work. Discover what makes our culture unique by checking out employee reviews here.By joining our dynamic Accounting Advisory practice, you will become a trusted advisor to a diverse clientele, including multinational public companies and innovative pre-IPO firms. Your expertise and unique insights will enable you to create customized solutions that not only tackle present-day issues but also pave the way for future achievements. With the backing of seasoned leaders and a supportive coaching environment, you will thrive within a collaborative community that encourages contributions beyond traditional client delivery.

The biotechnology industry is revolutionizing our world, impacting everything from the medicines we consume and the crops we cultivate to the materials we wear and the household products we depend on daily. To keep pace with the rapid advancements in science, innovative technology is essential.At Benchling, our mission is to harness the potential of biotechnology. Leading biotech companies leverage Benchling’s R&D Cloud to develop groundbreaking products, accelerating their journey to critical milestones and market readiness. Join us in our endeavor to bring cutting-edge software solutions to the forefront of scientific research.ROLE OVERVIEWBenchling is assembling a top-tier Professional Services team to facilitate implementations for our ever-growing customer base. We are on the lookout for an Implementation Manager who possesses a unique combination of systems validation expertise and customer-facing skills to support our expanding roster of GxP clients within the pharmaceutical and biotech sectors.In this role, you will utilize your project management, communication, and validation skills to guide clients through both GxP and non-GxP implementations of the Benchling platform. You will collaborate closely with research scientists, quality assurance professionals, and IT teams from small biotech startups to the largest biopharmaceuticals globally, gaining insight into their R&D processes and deploying solutions that enhance team collaboration while ensuring compliance with regulatory standards.As an Implementation Manager, you will oversee all facets of customer rollouts, from requirements analysis and solution design to configuration, testing, training, and user onboarding. Your validation knowledge will be instrumental in assisting customers in understanding how to validate Benchling within their quality systems and regulatory frameworks.RESPONSIBILITIESOversee initial rollouts for new Benchling clients as well as expansion projects for new teams or processes at existing clients, particularly focusing on GxP and regulated environments.Ensure successful implementations from project kickoff to go-live, leveraging robust project management abilities, validation expertise, and comprehensive product knowledge.Develop and execute detailed project plans, manage project activities, and collaborate with team members to deliver project outcomes on time and within budget.Act as the GxP subject matter expert during GxP implementations, guiding clients on validation strategies, risk-based approaches, and regulatory best practices for integrating Benchling into their quality systems.

Implementation & Onboarding ManagerBoston, MassachusettsHybrid Office ModelAbout UsAt Clasp, we are a venture-backed startup on a mission to redefine access to education and career opportunities. We aim to transform how employers attract and retain essential talent while addressing the student debt crisis. Our innovative platform connects employers, educational institutions, and diverse talent, fostering mutual benefits through accessible education financing. We don’t just see ourselves as a fintech; we are a catalyst for economic mobility.Recognized as a Forbes Fintech 50 company and a portfolio company of SHRM (the leading HR organization globally), Clasp has been featured as one of the “43 Startups to Bet Your Career On in 2025” by Business Insider. Our commitment to social impact and innovation drives us to reshape the workforce one opportunity at a time. Join us in empowering learners to unlock fulfilling careers that positively impact their communities and beyond.Your RoleWe are looking for an Implementation & Onboarding Manager to spearhead the successful launch of Clasp programs with our employer partners. This role encompasses the entire experience from partnership signing to program launch and operational activation. You will guide employer partners through the onboarding process, coordinate with cross-functional internal teams, and ensure that new programs are launched efficiently, delivering value promptly. This position is central to Clasp's partner ecosystem and requires a proactive individual who excels in execution across teams, influences stakeholders without formal authority, and establishes effective operational rhythms to guarantee successful implementations. The ideal candidate is both an operations expert and a relationship builder, capable of managing complex launches while fostering trust with both employer partners and internal teams.Key ResponsibilitiesLead end-to-end onboarding and implementation of Clasp programs with employer partners from partnership signing through program launch and operational activation.Create and manage implementation plans, timelines, and milestones to ensure successful and timely program launches.Act as the internal quarterback for partner launches, orchestrating efforts across Partnerships, Product, Engineering, Marketing, and Operations teams.

Join Workable, a premier provider of recruiting and HR software, trusted by over 30,000 organizations to successfully hire more than 2.1 million candidates since our inception in 2012. Our mission is to accelerate the recruiting and HR process while fostering collaboration and humanity. We are dedicated to practical innovation and sustainable growth, and we pride ourselves on an inclusive, purpose-driven culture where every team member significantly contributes to the development of tools that empower businesses to attract top talent, enhance communication, and scale effectively.As the Implementation Manager based in Boston, MA, you will be instrumental in leading customers through the onboarding and deployment phases of Workable’s Recruiting and HR solutions. You will manage a portfolio of clients to ensure their successful adoption and satisfaction by serving as their primary point of contact throughout their customer journey.Key Responsibilities:Act as the main liaison for customers throughout onboarding and ongoing support, building strong relationships and serving as a trusted advisor.Work collaboratively with the Sales team during pre-sales discussions to ensure a smooth transition and set clear expectations for implementation.Oversee the complete implementation of Workable’s solutions, managing project timelines, milestones, and proactively addressing potential risks or delays.Lead professional services initiatives, including integrations, data migrations, and custom reporting projects.Collaborate with cross-functional teams (Sales, Product, Engineering, Support) to ensure a seamless implementation experience.Understand customer objectives and challenges, providing tailored guidance and best practices to facilitate successful adoption.Monitor and report on implementation progress, customer satisfaction, and identify areas for enhancement.Conduct post-implementation and post-renewal check-ins to ensure ongoing alignment and maximize product utilization.