Implementation Engineer

We are seeking a detail-oriented Technical Implementation Analyst to join our innovative team at Ohalo. As a key player in our organization, you will be responsible for ensuring the seamless integration of our technical solutions for clients. Your analytical skills and technical expertise will help drive our projects to success.

As an Implementation Analyst at OpenGov, you will play a pivotal role in ensuring successful deployment of our innovative software solutions. Your key responsibilities will include collaborating with clients to understand their requirements, configuring software to meet those needs, and providing training and support for end users. You will work closely with cross-functional teams to streamline processes and enhance customer satisfaction.

Role overview August Health seeks an Implementation Analyst based in the United States to support the deployment of health technology solutions. The main focus is to ensure each implementation proceeds smoothly and addresses the needs of both internal teams and external clients. What you will do Coordinate project activities with cross-functional teams and look for ways to streamline processes. Collect and document requirements to support effective solution delivery. Assess project needs and suggest improvements to enhance the user experience. Maintain clear communication among stakeholders throughout each stage of implementation. Requirements Strong analytical and problem-solving skills Experience working with multiple teams Clear and effective communication abilities Skilled at managing several priorities within a project environment

At Commure, we are driven by a mission to revolutionize healthcare by simplifying the experience for both providers and patients. Our innovative suite of AI-powered solutions includes ambient AI clinical documentation, provider copilots, autonomous coding, and revenue cycle management, all crafted to empower healthcare professionals to focus on what truly matters: delivering exceptional care.As a pivotal player in a $4.5 trillion industry, with over $500 billion allocated to administrative costs annually, Commure is at the forefront of this transformation. Our technology supports more than 500,000 clinicians across numerous care sites nationwide, facilitating over $10 billion in transactions and enabling over 100 million patient interactions. With an ambitious roadmap ahead, including new product launches and market expansions, we aim to evolve from a pioneering innovator to the industry standard in healthcare technology.Commure has received recognition as one of Fortune’s Future 50 for 2025 and is backed by leading investors such as General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, and Greenoaks Capital. With over 300% growth year-over-year for the past two years, we are just getting started. Join us in defining the future of healthcare through AI-driven innovation.About the RoleAs an Implementation Analyst at Commure, you will be integral to our operations team, focusing on Revenue Cycle Management. Your role will involve collaborating across various departments—Product, Engineering, Operations, Sales, and Account Management—to define and refine essential business processes. You will own the execution of projects from inception to launch, ensuring that our clients experience seamless operations and that key business metrics are achieved. This high-visibility role offers significant autonomy and the opportunity to tackle emerging business challenges, leading to rapid career growth.What You'll DoOversee the timely and efficient execution of internal operations projects, from initiation to successful launch.Collaborate effectively with key stakeholders across the organization, including Product, Engineering, and Account Management, to drive project success.

Euronet Worldwide is a preeminent global provider of electronic payment services, and we are actively looking for a Technical Implementation Specialist to be part of our innovative Software Division based in Little Rock, Arkansas. Our cutting-edge technology fuels secure payment platforms utilized by top financial institutions around the globe.This pivotal, client-facing position involves leading software implementations from the initial configuration stage to go-live, ensuring a seamless integration process and long-term client satisfaction.If you have a passion for merging technical skills with client interaction and wish to see your efforts translate into real financial systems, we welcome the opportunity to connect with you.Key Responsibilities:Oversee comprehensive software implementation projects from planning to deployment.Configure, test, and set up Euronet payment software at client locations.Execute SQL queries and validate database integrity during the implementation process.Identify and troubleshoot technical challenges to enhance system performance.Collaborate with cross-functional teams to ensure smooth integrations.Conduct training sessions for client teams on system functionality and best practices.Manage project timelines, document milestones, and provide regular status updates.Travel domestically and internationally to support on-site implementations.

Join System Canada Technologies as an IT Technical Implementation Manager, where you will play a pivotal role in overseeing the implementation of cutting-edge IT solutions. As a key member of our dynamic team, you will collaborate with cross-functional departments to ensure seamless integration and optimization of technologies that drive our business forward.

DoubleVerify partners with marketing leaders to help them make data-driven decisions. The company works with well-known brands and offers products that combine marketing data with flexible measurement options. Centralized data supports clients in tracking and improving their marketing performance. Role overview The Technical Implementation Specialist leads onboarding for Rockerbox clients, adapting the process to match each client’s business needs and measurement strategies. This position combines technical expertise with strategic guidance, helping clients launch successfully and achieve their marketing objectives. What you will do Direct onboarding strategies for Rockerbox clients, ensuring each implementation supports their business and measurement goals. Translate client requirements into a detailed onboarding plan, covering conversion tracking, measurement methods, attribution windows, data fields, and delivery schedules. Serve as the technical and strategic lead for clients and internal teams during onboarding, keeping projects on track and aligned with expectations. Define conversion tracking across platforms such as pixels, webhooks, batch files, APIs, and e-commerce integrations, meeting standards for data quality and identity resolution. Collaborate with Product, Engineering, and Customer Success teams to design and deliver custom solutions. Align onboarding approaches with clients’ long-term goals for attribution, reporting, and optimization. Conduct audits at the end of onboarding to confirm correct account setup and obtain client approval. Act as the main technical escalation point during onboarding and for complex post-launch issues. Provide senior-level support by investigating high-impact issues, joining client calls, and outlining clear resolutions. Enhance operational efficiency in Implementation and Support by prioritizing tasks, meeting SLAs, and communicating clearly with customers. Requirements Minimum 5 years of experience in technical implementation, solutions engineering, analytics, or marketing technology, with a track record of managing complex customer projects. Strong understanding of digital marketing measurement, including paid media, affiliate, email, offline channels, and the specifics of view-based and click-based attribution. Location: United States

Northbeam provides a marketing intelligence platform that helps leading eCommerce brands connect business data, track advertising spend, and understand the customer journey through advanced attribution modeling and customizable dashboards. The company’s remote team is based across the US, with offices in San Francisco and Los Angeles. Role overview The Technical Implementation Specialist manages customer onboarding and technical setup for Northbeam’s marketing and advertising measurement platform. This work blends technical troubleshooting with direct customer support. Success in this role depends on careful attention to detail and the ability to communicate technical concepts clearly. Each implementation involves guiding customers through the process of setting up website tracking, integrating back-end data sources, and configuring ads tracking. The goal is to ensure every client has reliable, validated data and a smooth transition to the platform. What you will do Lead customers through onboarding, from initial setup to data validation, including front-end tracking, back-end integrations, and ads tracking. Offer clear instructions and technical support throughout the implementation process, while customers make changes to their own systems. Troubleshoot technical issues such as missing page views, JavaScript placement, data inconsistencies, and integration gaps by reviewing websites, code, and tracking data. Confirm that each setup meets data quality standards before handing off accounts for ongoing management. Collaborate with internal teams to share updates on onboarding progress and implementation status. Location This is a remote position based in the USA. Northbeam also maintains offices in San Francisco and Los Angeles.

Join our dynamic team at dev2 as an Implementation-Conversion Analyst II. In this pivotal role, you will be responsible for analyzing and enhancing our conversion processes to optimize client implementations. Your insights will drive efficiency, improve user experience, and ultimately contribute to the success of our clients.

About UsAt Sully.ai, we are dedicated to revolutionizing healthcare.We believe that every individual deserves access to exceptional healthcare. Unfortunately, many face challenges such as delays, misdiagnoses, and the overwhelming nature of administrative tasks.Our Mission: One Human, One Doctor. We develop AI solutions that empower healthcare professionals—be it scribes, nurses, or translators—using our advanced models implemented in real-world settings.Our AchievementsOver 450 organizations onboarded within 16 months.Our AI agents save approximately 2.8 hours of administrative work per day and streamline onboarding by 85%.More than 5 million clinical tasks accomplished across 36 specialties.Secured $25 million funding from Y Combinator, Eric Yuan, Amity, and Semper Virens.Our patented AI architecture (MedCon-1) has demonstrated superior performance in clinical reasoning tasks compared to GPT-4.5, Gemini, and Claude.At Sully, we seek exceptional talent capable of producing a year’s work in just four months.About the RoleIn the role of Technical Implementation Manager, you will be the primary point of contact for customer delivery. This includes overseeing the entire process from pre-sales scope validation to the go-live phase and ensuring a seamless transition to business-as-usual (BAU). Your main responsibility is straightforward: to ensure implementations are delivered on schedule and comprehensively. You will manage complex, multi-faceted implementations with healthcare organizations, ensuring that Sully functions effectively from day one.Key ResponsibilitiesTake charge of delivery: responsible for the entire implementation lifecycle from signed contract to stable BAU handoff.Facilitate implementation cycles: outline scope, validate assumptions, develop delivery plans, manage timelines, and ensure go-live readiness.Coordinate across teams: lead Sales, Customer Support, Technical Support, Integrations, Engineering, and Product teams towards a unified delivery plan with defined ownership and deadlines.Mitigate delivery risks: proactively identify operational, technical, clinical, and change management risks and resolve them before escalation.Aim for OTIF: achieve a delivery success rate of over 95% for implementations on time and in full according to the committed scope and schedule.

We are looking for a skilled Dotmatics Technical & Implementation Consultant to act as the primary technical expert for Dotmatics deployments. This hands-on role requires close collaboration with an offshore project lead while independently managing technical tasks assigned by offshore teams. The consultant will be responsible for converting intricate scientific and business needs into scalable solutions, ensuring top-notch implementations, and addressing operational requirements during EST timezone. Although this position is not a project lead, it holds substantial responsibility for ensuring solution quality, making informed technical decisions, and instilling stakeholder confidence.Key Responsibilities:Exhibit deep practical knowledge in Dotmatics configuration, customization, and troubleshooting, gained through hands-on implementation and reverse engineering.Demonstrate strong backend and database capabilities, including:Writing and optimizing intricate SQL queries.Developing and maintaining sophisticated PL/SQL procedures.Design and review database structures, focusing on:Optimal table design and normalization.Creating ERDs, and establishing primary and foreign key relationships.Making informed data-modeling decisions aligned with functional and performance objectives.Transform business and scientific requirements into technically robust and scalable solutions.Evaluate and validate technical implementations to ensure compliance with best practices and long-term sustainability.Serve as the onsite technical authority for Dotmatics-related design and implementation decisions, as well as addressing EST timezone incidents alongside the run team lead.Capably undertake tasks independently without relying on knowledge transfers to initiate work.Interpersonal & Collaboration Skills:Work in close coordination with the offshore lead to ensure alignment on technical designs, scopes, and delivery expectations.Provide technical guidance, reviews, and clarifications to offshore team members to facilitate effective execution.Collaborate with Subject Matter Experts (SBAs), internal teams, and customer stakeholders to refine and validate requirements.Support customer discussions from a technical and solution-oriented perspective while recognizing that the offshore lead manages overall customer communication and project delivery.Soft Skills & Professional Approach:Possess a strong problem-solving mindset aimed at identifying the most suitable solution rather than following requirements blindly.Be willing to challenge assumptions—both internal and external—to ensure high-quality outcomes.Exhibit clear, concise, and assertive communication skills in both written and verbal interactions.Effectively explain complex technical concepts to non-technical stakeholders.Demonstrate a high sense of ownership and responsibility.

M9 Solutions is committed to delivering exceptional IT services and solutions to the Federal Government. We mobilize the right talent, skills, clearance levels, and cutting-edge technologies to help organizations achieve enhanced performance and sustainable transformation. With a proven track record of providing quality IT services to over 30 Federal Agencies and numerous commercial clients across the country, M9 Solutions excels in areas such as digital transformation, software development, cloud migration, cybersecurity, data analytics, and comprehensive IT talent solutions.We are currently looking for a Platform Implementation Analyst to join our team remotely, supporting a government contract for a client based in Washington, DC. An active TS/SCI clearance is a prerequisite for this role.Key ResponsibilitiesProvide desk-side and small group training for analysts and operators on client-specific data and analytical tools.Conduct structured training sessions, both in-person and virtually, using scenario-based exercises to enhance learning.Collaborate with end users to observe and document real-world workflows, transforming insights into effective platform usage patterns, dashboards, and applications.Establish proactive relationships with users, identifying gaps in current use cases and proposing innovative methods to utilize the platform for operations and intelligence.Create initial dashboards, searches, and analytical products while coaching users on how to formulate their own queries, objects, and workflows within the platform.Deliver virtual or onsite support during implementation, triaging user requests during rollouts, and working with engineering teams to address configuration and platform issues.Collect and communicate detailed user feedback, challenges, and suggestions for enhancements to product and engineering teams.Provide regular updates to stakeholders regarding user adoption rates, developing use cases, and opportunities to expand the platform's impact.

Join our dynamic team at Vatica Health as a dedicated Technical Implementation Manager, where you will spearhead enterprise customer implementations from onboarding to successful go-live. In this pivotal role, you will act as the primary technical and project management liaison, collaborating closely with customers, onboarding and customer success teams, as well as internal implementation resources and offshore product development teams.Your mission is to oversee the complete implementation lifecycle, with an emphasis on data onboarding, validation, integration, and fostering customer adoption to ensure they derive value swiftly and sustainably.Key Responsibilities:Customer Implementation & Project OwnershipServe as the main point of contact throughout the onboarding and implementation process, cultivating trusted relationships with enterprise clients.Develop and manage comprehensive implementation plans that include timelines, milestones, dependencies, and risk mitigation strategies.Lead initiatives around change management related to data, workflows, and implementation processes.Coordinate with cross-functional teams to ensure timely go-lives and minimize time-to-value for customers.Technical Implementation & Data ManagementCollaborate with clients to finalize essential business decisions related to their data hierarchy and measures.Guide customers through the data onboarding process, ensuring all data requirements, validation, and integration lead to clean and accurate historical and incremental data.Review and validate data files, confirm mapping logic, and identify any data quality or formatting issues.Investigate and resolve data-related challenges during pre-implementation utilizing structured analysis and validation techniques.Act as the bridge between customer-facing teams and offshore product development and technical support teams.Communication, Training & EnablementTranslate complex technical concepts into clear and actionable insights for both technical and non-technical stakeholders.Conduct implementation training, workshops, and create documentation to enhance customer adoption.Maintain and enhance the knowledge base articles, standard operating procedures (SOPs), and educational resources.Continuous Improvement & Cross-Functional CollaborationManage incident triage during implementation, driving continuous improvements.

Reimagining the U.S. healthcare landscape necessitates agility, accuracy, and a meticulous attention to detail. At Cadence, we are innovating a remote care delivery model aimed at keeping elderly patients healthy, at home, and away from hospitals. By assigning a dedicated clinical team to each patient for daily health reviews, we can identify and address health concerns proactively, leading to improved outcomes and reduced administrative strain for healthcare professionals.Currently, Cadence serves tens of thousands of active patients across the nation. Our AI-driven platform and scalable clinical approach facilitate proactive care at a population level. As one of the fastest-growing firms in health technology, our journey has only just begun.The Cadence Solutions team is searching for a Technical Implementation Manager to enhance our operations. This role involves close collaboration with Cadence's health system partners and internal teams to successfully launch an exceptional remote intervention platform. You will engage with external vendors, engineers, data analysts, sales personnel, partnership managers, and product teams. Your interactions with technical leaders from some of the largest health systems in the country will be crucial for implementing integrations and expanding our clinically validated program to hundreds of thousands of patients.

We are seeking a skilled Business Analyst with proven experience in implementing systems and processes in the Congo region. The ideal candidate will work collaboratively with cross-functional teams to analyze business needs, develop strategies, and ensure successful project delivery. This role requires a strong analytical mindset and a passion for driving business improvements.

Join our team as a Dotmatics Technical and Implementation Consultant, where you will act as the primary technical authority for Dotmatics implementations within our Boston office. This hands-on role emphasizes execution and collaboration, as you will work closely with an offshore project lead while independently managing technical tasks assigned by offshore teams. Your expertise will help translate intricate scientific and business requirements into scalable solutions, ensuring high-quality implementations that cater to our operational needs during EST time zones. While you will not be the project lead, your role is crucial in maintaining solution quality, making technical decisions, and fostering stakeholder confidence.Key Responsibilities:Leverage extensive hands-on experience in Dotmatics configuration, customization, and troubleshooting acquired through reverse engineering and practical implementation.Demonstrate strong backend and database proficiency, including:Writing and optimizing complex SQL queries.Developing and maintaining advanced PL/SQL procedures.Design and review database structures, focusing on:Table design and normalization.Entity-Relationship Diagrams (ERDs), primary keys, and foreign key relationships.Making informed data-modeling decisions that align with functional and performance needs.Translate business and scientific requirements into technically sound and scalable solutions.Review and validate technical implementations to ensure adherence to best practices and long-term maintainability.Act as an onsite technical authority for Dotmatics-related design and implementation decisions, as well as for EST timezone incidents, supporting the run team lead.Take initiative to independently tackle tasks based on project needs without reliance on knowledge transfers.Interpersonal & Collaboration Skills:Engage closely with the offshore lead to ensure alignment on technical design, scope, and delivery expectations.Provide technical guidance and clarification to offshore team members to facilitate effective execution.Collaborate with Scientific Business Analysts (SBAs), internal teams, and customer stakeholders to refine and validate requirements.Support customer discussions from a technical and solution-oriented perspective, while recognizing that the offshore lead is responsible for overall customer communication and project delivery.Soft Skills & Professional Approach:Adopt a strong problem-solving mindset focused on identifying the appropriate solutions rather than implementing requirements blindly.Challenge internal and external assumptions to ensure high-quality outcomes.Exhibit clear, concise, and confident communication skills, both written and verbal.Capable of explaining complex technical concepts to non-technical stakeholders.Demonstrate a high sense of responsibility and professionalism.

Join Maven AGI as a Technical Implementation Manager - Pre Sales and be the operational and technical backbone for our most complex and high-stakes customer pilots.Key Responsibilities:Lead execution from start to finish on strategic pilots. This role is about ownership, not just coordination. You will meticulously track every item across customer-facing trackers and internal tools (Linear, ClickUp, Notion), anticipate blockers, and drive resolutions proactively. Your tickets will be clear and well-organized.Deep understanding of the platform. You will possess enough technical knowledge to not only contribute but also to troubleshoot issues, debug integrations, and communicate effectively with engineers to resolve problems quickly.Act as a liaison between customers and engineering teams. You will facilitate working sessions with customers, producing clear and actionable documentation. Your meeting notes and tickets will be invaluable to engineers, ensuring that customer needs are accurately framed and communicated.Conduct thorough testing prior to go-live. You will lead testing efforts, documenting issues and their resolutions, and ensuring all edge cases are accounted for, even if it means working late hours before a launch.Manage operational processes. You will oversee daily standups, go-live checklists, readiness reviews, and metrics readouts, ensuring our complex, multi-team pilots run smoothly.Ideal Candidate:Highly organized and proactive.Technically credible without needing to be an engineer.Comfortable collaborating with both enterprise stakeholders and product engineers.Self-motivated and driven to resolve issues independently.

Join the presales team at Uncountable as a Technical Implementation Associate, where you will embark on a journey to tackle intricate technical challenges in a customer-facing capacity. This role is perfect for individuals who are passionate about technology and are eager to make an impact in the tech industry. You will manage multiple simultaneous presales projects, assisting our leads with configuration requests and providing on-site support for training, feedback, and reconfiguration throughout active engagements. You will develop into a subject matter expert on our platform, facilitating the digital transformation of R&D science for the future!

Join SteerBridge Strategies, a forward-thinking technology firm dedicated to providing innovative solutions that empower the U.S. Government and the private sector. With a strong emphasis on federal acquisition, digital transformation, and cutting-edge technologies, we offer agile, commercial-grade solutions that enhance operational efficiency and drive substantial mission success.At SteerBridge, our greatest asset is our people, particularly the veterans who bring unparalleled leadership, problem-solving abilities, and a commitment to excellence to every project. We are not just looking for exceptional talent; we are invested in cultivating it, creating fulfilling career paths for veterans, military spouses, and professionals who are passionate about leveraging technology to enhance the missions we serve.As an IAM Technical Implementation Manager, you will play a pivotal role in supporting our programs through collaboration, analysis, and operational execution. Your expertise will be essential in identifying risks, resolving issues, and facilitating coordination between technical and non-technical teams. Your contributions will ensure alignment with program objectives, enable prompt decision-making, and maintain the continuity of complex program activities. You will be responsible for delivering structured communication, comprehensive documentation, and engaging stakeholder interactions to further EHR modernization outcomes.Key Responsibilities:• Collaborate with technical and functional teams to achieve program goals.• Identify risks, issues, and dependencies while assisting in mitigation activities.• Prepare documentation, reports, and briefings for senior leadership.• Foster cross-team collaboration and stakeholder engagement.• Track tasks, action items, and project progress meticulously.• Assist in troubleshooting and resolving issues across assigned domains.• Provide systems design expertise across a variety of complex IAM integrations.• Conduct troubleshooting, validation, and root-cause analysis.Qualifications:• Excellent communication and collaboration skills.• Strong analytical abilities to support informed decision-making.• Proven experience in documentation and reporting.• Ability to thrive in a dynamic, cross-functional team environment.• Proficient in productivity and tracking tools.• Demonstrated leadership capabilities.Bonus Qualifications:• Previous experience supporting federal programs or clients.• Familiarity with Millennium EHR systems or healthcare IT.• Knowledge in IAM, agile development, cybersecurity, data management, testing, or operations.Education:A Bachelor’s degree in a relevant field is required; a Master’s degree is preferred for senior or lead roles.