Implementation Consultant at Levelpath | San Francisco

About YouAre you a dynamic problem-solver who thrives on challenges? Do you have a knack for learning quickly and applying your insights to foster meaningful progress? At Levelpath, we seek individuals who are inspired by monumental challenges, ready to chart their own course, and own the outcomes. If you excel in collaborative environments, draw motivation from collective achievements, and appreciate rapid iterations with genuine feedback from both colleagues and clients, we want to hear from you. Start your day early, and let’s embark on this exciting journey together!About UsLevelpath is revolutionizing procurement with our innovative AI-driven platform designed for global enterprises. Since our inception in 2022, we have dedicated ourselves to transforming procurement into a seamless and enjoyable experience. Our user-friendly interface accelerates procurement processes within days and unlocks significant savings in mere weeks, all while providing clarity, control, and intelligence to every stakeholder involved. Levelpath delivers a comprehensive overview of spending for procurement, finance, legal, and IT departments—from initial intake to sourcing, contracting, and payment. Our advanced AI capabilities offer contextually relevant and genuinely helpful insights, revealing valuable opportunities and significantly enhancing efficiency. Leading global brands rely on Levelpath's extensive procurement expertise to reshape their business outcomes and maximize the value of their supplier partnerships.Pathfinders Wanted - Join Us!We are inviting applications for the position of Implementation Consultant, a pivotal role in scaling our platform and ensuring that customers realize value from day one. You will be instrumental in the pre-sales process, supporting Account Executives during demos, guiding customers through onboarding and implementation, and driving ongoing customer value. This is a unique opportunity to become part of a high-impact, customer-centric solutions team that addresses procurement challenges head-on while playing a critical role in our customers' success.This is a full-time position based out of our San Francisco office.

About YouAs a dedicated problem-solver, you possess the ability to delve into challenges, absorb new information quickly, and apply insights to foster progress. Big challenges motivate you - you chart the course and take responsibility for the outcomes. Your passion lies in assisting others, thriving in intelligent teams, and celebrating shared achievements. You appreciate rapid iteration and genuine feedback from both colleagues and clients. Early risers will find this role particularly rewarding as you embark on an exciting new journey.About UsLevelpath is revolutionizing procurement with its cutting-edge AI platform tailored for global enterprises. Founded in 2022, our mission is to transform procurement into a delightful experience. Levelpath's intuitive interface accelerates procurement processes to mere days and unlocks savings in weeks, providing transparency, control, and intelligence for all stakeholders. We deliver a comprehensive view of expenditure for procurement, finance, legal, and IT, encompassing intake, sourcing, contracting, and payment. Our AI technology offers contextually relevant insights, revealing valuable opportunities and significantly enhancing efficiency. Trusted by leading global brands, Levelpath's expertise in procurement is instrumental in driving better business outcomes and maximizing supplier relationships.Join Our Team of Innovators!We are seeking an Implementation Consultant to expand our platform and deliver immediate value to our clients. In this pivotal role, you will support the pre-sales process alongside Account Executives during demonstrations, oversee the onboarding and implementation phases, and ensure ongoing customer satisfaction. This is an excellent opportunity to be part of a high-impact, customer-centric solutions team that directly addresses procurement challenges and plays a vital role in our clients' success.This is a full-time position located at our San Francisco Headquarters.Key ResponsibilitiesCultivate strong, enduring relationships with both existing and prospective clientsProvide guidance and support in the implementation of Levelpath solutions for our customersAssist in planning, building, optimizing, and scaling processes, assets, and systems (including Zendesk & Salesforce) to effectively serve enterprise clientsCreate best practice guides and product documentation to enhance customer experienceIdentify key stakeholders and develop relationships with champions within client organizationsIntroduce new solution offerings to clients by collaborating closely with the sales team

About YouAs a natural problem-solver, you thrive in tackling complex challenges with a keen ability to learn quickly and implement knowledge effectively. You are energized by ambitious goals, charting the course to success and taking ownership of outcomes. Your passion for helping others shines through in collaborative environments, where you take joy in achieving shared milestones. The value you place on swift iterations and authentic feedback from both peers and clients drives you forward. If you're an early riser ready for an exciting new journey, we want to hear from you!About UsLevelpath is revolutionizing procurement through our cutting-edge AI platform designed specifically for global enterprises. Established in 2022, our mission is to transform procurement into a seamless and enjoyable process. With an intuitive interface, Levelpath empowers organizations to enhance agility in procurement within days and achieve significant savings in just weeks, all while providing transparency, control, and intelligence for all stakeholders involved. Our AI-driven insights offer contextually relevant solutions, uncovering valuable opportunities and significantly boosting operational efficiency. Renowned global brands place their trust in Levelpath’s profound procurement expertise to optimize their business outcomes and strengthen supplier relationships.Pathfinders Wanted - Join Us!We are seeking a Solutions Consultant to enhance our platform's scalability and deliver immediate value to our customers. In this pivotal role, you will support Account Executives during the pre-sales process, assist with onboarding and implementation, and continuously drive customer satisfaction. This is an incredible opportunity to join a dynamic, customer-centric solutions team addressing procurement challenges directly and playing a vital role in ensuring our customers’ success.This is a full-time position based at our San Francisco Headquarters.What You’ll DoCultivate strong, lasting relationships with current and prospective clientsGuide and support customers in implementing Levelpath solutionsStrategize, develop, and optimize our operational processes, tools, and systems (such as Zendesk and Salesforce) to effectively serve enterprise clientsCreate best practice documentation and product guides for customer useIdentify key stakeholders and establish relationships with influential business leaders within client organizationsCollaborate with the sales team to introduce new solution offerings to our customers

Recruiting CoordinatorJoin us in vibrant San Francisco, CA, as a Recruiting Coordinator at Levelpath, where you will be the backbone of our hiring process, ensuring a smooth and welcoming experience for all candidates.About YouYou are a proactive problem-solver with an aptitude for rapid learning and application of knowledge. You thrive on tackling significant challenges, charting the course, and taking ownership of outcomes. Your passion for helping others shines through as you collaborate with intelligent teams, celebrating shared successes. You appreciate the value of swift iterations and constructive feedback from teammates and clients alike. Ready for your next adventure, you are an early riser eager to make an impact.About UsLevelpath is an innovative AI-driven procurement platform designed for global enterprises. Since our inception in 2022, we have been dedicated to transforming the procurement landscape. Our user-friendly platform enhances agility in procurement processes within days and reveals savings in weeks. We empower stakeholders with clarity, control, and intelligence over spending—from sourcing to contracting and payment. Our cutting-edge AI provides insightful, context-driven responses that unveil valuable opportunities and significantly bolster efficiency. Renowned global brands rely on Levelpath’s profound procurement expertise to enhance their business outcomes and optimize supplier relationships.Join Our Team of Pathfinders!As we expand our go-to-market organization, we are constructing a recruitment engine that is efficient, considerate, and centered on candidates. This position supports our growing need for exceptional talent across our Sales, Marketing, Customer Success, and Revenue Operations teams.In your role as a Recruiting Coordinator, you will be pivotal in creating a seamless, inviting experience for candidates while ensuring our hiring processes function effortlessly. You will collaborate closely with recruiters and hiring managers, manage a high volume of interview scheduling, and guarantee that every candidate interaction aligns with Levelpath’s values. Success in this position means smooth interview days, satisfied candidates, and recruiters who can expedite their processes thanks to your behind-the-scenes support.This is an onsite role based in San Francisco. Being present in the office is crucial for delivering an outstanding candidate experience, coordinating in-person interviews, and working closely with our GTM leaders and recruiting team.

Customer Engagement SpecialistSan Francisco, CAAbout YouAre you a problem solver who thrives on creating innovative solutions? When a new idea captivates you, your enthusiasm drives you to dive deep and learn rapidly. You harness your knowledge to tackle challenges head-on, guiding projects to success while building strong relationships along the way. You’re energized by collaboration and helping others navigate complex issues together. You understand that rapid iteration and immediate feedback from customers are crucial for developing groundbreaking software. If you're ready to embrace your next adventure as an early riser, we want to hear from you!About UsAt Levelpath, we are revolutionizing procurement through our modern AI platform designed for global enterprises. Founded in 2022, our mission is to transform procurement into a delightful experience. With an intuitive interface, Levelpath enhances agility in procurement processes, delivering significant savings in weeks, while providing clarity, control, and intelligence for all stakeholders involved. Our AI technology offers contextually relevant insights that uncover valuable opportunities and significantly boost efficiency. Trusted by leading global brands, Levelpath is dedicated to transforming business outcomes and maximizing value from supplier relationships.Join Our Team!We are seeking a Customer Engagement Specialist to join our dynamic team. Reporting to the Product department, you will play a pivotal role in fostering robust relationships with our customers and advocating for their needs to enhance our platform continuously. Our goal is to establish a world-class support team that is obsessed with customer satisfaction and adept at guiding clients back on track when challenges arise. This is an exciting opportunity to create a meaningful impact while collaborating with a passionate leadership team committed to making a difference in the procurement landscape.This position is based in downtown San Francisco, in an office conveniently located near public transportation. While we operate like a startup, we offer a range of standard benefits typically found in mature organizations, including transportation assistance and a 401k plan. Join us and be part of a vibrant team at Levelpath!

Product ManagerSan Francisco, CA - OnsiteAbout YouYou are passionate about solving challenges and crafting innovative solutions. When a concept captivates you, you immerse yourself in learning everything about it, swiftly! You excel at translating insights into actionable strategies that drive progress. Confronting significant challenges energizes you, and you take ownership of the entire product lifecycle, from ideation through to execution and deployment. You thrive in fast-paced environments alongside a high-caliber team, and your motivation is fueled by achieving key milestones. You strongly believe that rapid iteration and prompt customer feedback are vital components for developing transformative software. Early risers will appreciate the opportunity for growth in this role. Are you ready for your next adventure?About LevelpathAt Levelpath, our mission is straightforward yet ambitious: to revolutionize the procurement software industry and make it truly delightful. Founded in 2022, we are a mobile-first platform powered by AI, dedicated to creating software that is carefully designed to solve real problems and foster progress. With the procurement market valued at $11.5 billion and rapidly expanding, we are positioned for tremendous growth. Our founding team has a proven track record of building successful companies and is backed by visionary venture capital firms in Silicon Valley. We are committed to providing exceptional user experiences for all stakeholders, ensuring that our customers’ procurement functions are future-proof, faster, safer, and more transparent.The Role and OpportunityGain a deep understanding of our customers and users' pain points via various channels: meetings, support tickets, and product usage analysis.Translate customer insights into clear problem statements and prioritize product enhancements.Collaborate closely with the engineering team to implement product features and capabilities effectively.Be proactive in addressing team and product needs, whether by testing complex feature releases or tailoring demos for prospective clients.Work onsite in our downtown San Francisco office, collaborating intimately with leadership and customer teams.Occasional travel to Europe may be required.

Who You AreYou are a proactive problem-solver who thrives on tackling complex challenges. With a quick learning curve, you leverage your knowledge to foster progress and inspire those around you. You find motivation in collaborative successes and are driven by shared goals. You value rapid iterations and constructive feedback from both your team and clients. Early mornings are your norm, and you’re eager for your next adventure.About LevelpathLevelpath is redefining procurement with our cutting-edge AI platform tailored for global enterprises. Founded in 2022, our mission is to transform procurement into a seamless experience. Our platform enhances agility by delivering significant savings within weeks while ensuring clarity, control, and intelligence for all stakeholders involved. Levelpath offers comprehensive insights into spending for procurement, finance, legal, and IT departments—from initial sourcing to contracts and payments. Our AI capabilities provide timely and relevant insights, revealing opportunities and significantly boosting efficiency. Trusted by global brands, Levelpath's expertise in procurement is key to driving exceptional business outcomes and maximizing supplier relationships.Join Our Team!We are on the lookout for our inaugural dedicated accounting leader during this pivotal growth phase. As the Senior Accounting Manager, you will lay the groundwork for a scalable finance operation while managing daily accounting tasks. This role is crucial as we embark on implementing a new ERP system, expanding our client base, and preparing for heightened reporting and compliance requirements.You will enjoy broad responsibilities and the autonomy to make impactful decisions. A typical week may involve closing the financial books, collaborating with leadership on financial reports, leading discussions on ERP implementation, refining revenue recognition policies, and enhancing internal controls. Close collaboration with Finance, Legal, Operations, and external auditors will be essential to ensure our financial framework supports sustainable growth.Success in this position equates to timely and accurate financial reporting, efficient audits, scalable systems, and clear visibility into organizational performance. Most importantly, you will create processes that empower Levelpath to accelerate while maintaining robust financial discipline.

Join Levelpath:At Levelpath, we are redefining procurement with our cutting-edge AI platform designed for global enterprises. Founded in 2022, our mission is to transform procurement into a seamless experience. With Levelpath, organizations achieve agility in days and unlock substantial savings in weeks. Our platform provides a comprehensive view of expenses, facilitating collaboration among procurement, finance, legal, and IT teams from sourcing to payment. Our AI-driven solutions deliver relevant insights, enhancing efficiency and uncovering valuable opportunities.Engineering Culture at Levelpath:We are on the lookout for a skilled DevOps Engineer who will play a crucial role in scaling our innovative products. Your proven experience with Terraform and AWS (focusing on IAM, ECS, RDS, Route53, S3, SES) will be essential as you work closely with our engineering teams utilizing Ruby on Rails and React.This is an on-site position at our San Francisco office, where you will elevate our infrastructure, enhance system performance, and revolutionize observability through AI integration. Join our high-performance engineering culture that leverages AI to create a self-optimizing platform, significantly improving developer productivity and expediting delivery. Become part of a vibrant, international team dedicated to rapid iteration to exceed customer expectations.Your Responsibilities:Design, build, and maintain scalable infrastructure for our applications using Terraform.Lead initiatives to optimize system performance, resource utilization, and ensure high availability in our AWS environment.Advance our observability practices by developing and implementing robust monitoring, logging, and tracing frameworks.Integrate AI into our observability stack (AIOps) for predictive alerting and automated anomaly detection, enhancing incident response efficiency.Utilize AI coding assistants and autonomous agents to accelerate Infrastructure as Code (IaC) development and resolve complex infrastructure issues rapidly.Apply your expertise to enhance infrastructure quality, developer tools, and operational workflows.

About LevelpathLevelpath is at the forefront of transforming procurement for global enterprises through our innovative AI-driven platform. Founded in 2022, our goal is to make the procurement process not just efficient, but also enjoyable. By providing a comprehensive view of spending across procurement, finance, legal, and IT functions—from intake to payment—we empower businesses to achieve clarity, control, and intelligence in their operations. Our built-in AI delivers insightful, context-aware answers that uncover valuable opportunities and significantly enhance operational efficiency. Trusted by leading global brands, Levelpath is dedicated to reshaping business outcomes and maximizing value from supplier relationships.Designing Delightful ExperiencesAt Levelpath, our obsession lies in creating delightful experiences for our users. We are committed to elevating enterprise software beyond the ordinary, ensuring that each interaction with our platform is a source of joy.Role OverviewWe are seeking an exceptional Senior UX Product Designer who is a curious and innovative product thinker, adept at crafting simple yet effective solutions to complex challenges. In this pivotal role, you will:Engage with our customers to identify and understand their unmet needsCollaborate with the Head of Design, Product Managers, and Engineers to create elegant solutions through story mapping, prototyping, and iterative designCraft engaging user experiences across both mobile and web platformsSet and uphold high usability standards across our UX interfacesDeliver well-documented, engineering-ready files to our development teamContribute to and help maintain our Design SystemTake ownership of your projects and consistently deliver high-quality resultsQualificationsYou possess a product-oriented mindset and a systems-thinking approachYou are naturally curious and enjoy tackling significant problemsYou demonstrate a strong user-centric focus and can cultivate empathy for user experiencesYou have a portfolio showcasing your design process and outcomes

About GigsAt Gigs, we are revolutionizing the mobile services landscape by creating an integrated platform that enables technology companies to seamlessly embed global connectivity into their offerings.Similar to how Stripe facilitates quick payment integrations, Gigs allows platforms to effortlessly incorporate connectivity solutions, bridging the gap between traditional telecom and cutting-edge technology. Our platform supports a variety of applications—from fintech companies launching mobile services to HR platforms providing work phone plans—automating provisioning and simplifying the telecom experience.We are a dynamic team of approximately 100 professionals located across the US and Europe, backed by nearly $100 million in investments from notable firms including Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, we unite early-stage engineers, product innovators, and business leaders from renowned organizations like Stripe, Airbnb, and Shopify. We are committed to addressing complex technical and regulatory challenges to ensure seamless connectivity for all.If you are passionate about technology, creativity, and the future of telecom, we want to hear from you!The RoleAs an Implementation Manager, you will serve as a technical partner to our clients at Gigs. Your primary responsibility will be to assist clients in planning, coordinating, and successfully launching integrations utilizing the Gigs API.This role requires a unique combination of technical, strategic, and operational skills. Your work will vary from collaborating with the Product team on critical features that impact strategic onboarding to scoping, coordinating, and driving API implementations across multiple regions with some of the world's leading fintech companies.While the Implementation team is part of Customer Success at Gigs, your role will be central to various company functions. You will collaborate closely with Product and Engineering teams to scope new features and provide ongoing feedback, while also working alongside the Business Development team to facilitate new implementations and serve as the primary contact for our largest clients during their development phases.

Customer Engagement SpecialistNew York CityAbout YouYou have a passion for solving complex problems and creating effective solutions. When you encounter a fascinating concept, you dedicate yourself to understanding it thoroughly and applying your knowledge to drive progress. You are motivated by challenges and take ownership of your work, guiding processes and outcomes. You find joy in assisting others and thrive in collaborative environments where knowledge is shared, and obstacles are tackled together. You are driven by achieving goals and believe in the power of rapid iteration and direct customer feedback for developing innovative software. An early riser, you’re eager for your next great adventure.About UsLevelpath is a cutting-edge AI procurement platform designed for global enterprises. Since our inception in 2022, we have aimed to revolutionize procurement by making it a delightful experience. With a user-friendly interface, Levelpath enhances procurement agility within days and achieves significant savings in weeks, all while providing clarity, control, and intelligence for various stakeholders. Our platform offers a comprehensive view of expenditures for procurement, finance, legal, and IT teams, from intake and sourcing to contracting and payment. Our AI-driven solutions deliver contextually relevant and practical insights, revealing valuable opportunities and vastly improving efficiency. Leading global brands rely on Levelpath’s extensive procurement expertise to transform their business results and foster stronger supplier relationships.Join Our Team!We are seeking a Customer Engagement Specialist to become a vital part of our team. Reporting to the Product department, you’ll gain invaluable insights into scaling a successful product from its early stages, while also playing a pivotal role in fostering strong relationships with our customers and users, advocating for their needs to enhance our platform continuously. We are assembling a top-notch support team that is dedicated to assisting our customers and ensuring their paths remain clear when challenges arise. This is an exciting opportunity to make a significant impact and build a foundation alongside a leadership team that is passionate about transforming the procurement landscape.This position is based in New York City and will be on-site once our office is operational. Though we are a startup, we offer standard benefits typically found in established organizations, including transportation assistance and a 401k plan! Join us and be part of a dynamic international team.

Join Metriport as an Implementation Engineer, where your expertise in system integration and client relations will help shape the success of our innovative solutions. You will work closely with clients to understand their needs, implement our technology solutions, and ensure a seamless transition to our platform.

Role overview The Senior Implementation Engineer at Adyen plays a key role in helping businesses adopt Adyen’s payment platform. This position centers on guiding clients through technical setup, leading integration projects, and addressing technical challenges that arise during the onboarding process. What you will do Lead technical implementation projects for Adyen’s payment platform Work directly with clients to ensure integrations run smoothly and successfully Troubleshoot integration issues and provide effective solutions Collaborate with teams across Adyen to enhance the overall client experience Location This role is based in San Francisco.

Join Pallet as an AI Consultant - Implementations, where you will leverage your expertise in artificial intelligence to drive successful implementation strategies for our clients. Your role will involve collaborating with cross-functional teams to integrate AI solutions that enhance business workflows and operational efficiency.As an integral part of our team, you will be responsible for assessing client needs, developing tailored AI solutions, and guiding clients through the implementation process to ensure a smooth transition and adoption.

Fieldguide develops software that helps assurance and audit professionals simplify work across cybersecurity, privacy, and financial audit. The company’s mission is to empower those who build trust between businesses and keep global commerce running smoothly. Backed by investors such as Goldman Sachs Alternatives, Bessemer Venture Partners, and Y Combinator, Fieldguide operates as a remote-first team based in San Francisco and welcomes candidates from anywhere in the United States. Diversity and inclusion shape Fieldguide’s team and culture. The company values collaboration, humility, and learning from each other, believing a range of backgrounds strengthens the future of audit and advisory work. The platform aims to reduce audit practitioners’ workloads by up to 50%, freeing up time for a healthier work-life balance. Every team member contributes to simplifying audit processes and building a collaborative, product-focused environment. Role overview The Implementation Consultant - Audit serves as a bridge between Customer Success and Go-To-Market teams, guiding clients as they adopt Fieldguide’s platform. This position is central to Fieldguide’s client onboarding strategy and plays a direct role in helping new customers get started. Reporting to the Head of Solutions, the Implementation Consultant leads the Fieldguide Accelerator onboarding program. The focus is on delivering a smooth onboarding experience that quickly brings value to customers and sets a high bar for service. What you will do Build client relationships: Stay connected with customers throughout the implementation process, from sales handoff through to the point where clients realize value from the platform. Support client growth: Develop a strategic plan tailored to each customer’s goals, monitor progress during onboarding, and adjust plans as needed to ensure clients stay on track. Location This position is based in San Francisco, CA or can be performed remotely within the United States.

About UsAt Roadrunner, we are revolutionizing the outdated CPQ software that sales teams have struggled with for years. Instead of merely enhancing it, we are replacing it entirely. Our innovative solution, PQA - Prompt, Quote, Approve, is designed specifically for the enterprise market, built on a data model that reflects contemporary pricing mechanisms.We are proud to be Kleiner Perkins’ first incubation project since Glean, led by seasoned founders with a history of successful exits, and a talented team of engineers from industry leaders such as Snowflake, Databricks, Citadel, Meta, Robinhood, and Brex. Our team operates in-person from San Francisco, and we are just beginning our journey.

Join Our Innovative Team at MotherDuckAt MotherDuck, we are dedicated to revolutionizing data warehousing, making it enjoyable and seamless for developers and data professionals. Our cloud-hosted version of DuckDB is transforming the way analytics is handled, enabling rapid internal and customer-facing insights. Collaborating with the creators of the world’s fastest-growing query engine, we aim to harmonize local development with cloud operations, enhancing both software and data engineering workflows. Our diverse team consists of experienced and passionate individuals who are committed to making a difference.Your Role and ImpactWe are looking for a talented Data Implementation Engineer to spearhead critical data warehouse projects for our customers. This role presents a unique chance to influence our Technical Engagement function and ensure customers effectively adopt, scale, and thrive using MotherDuck. The perfect candidate will possess strong expertise in database architecture, data modeling, and data integration, along with the initiative to drive projects forward, the ability to simplify complex decisions, the creativity to challenge traditional norms, and the agility to adapt to the dynamic needs of our clients.You will craft architectures that facilitate efficient data utilization, eliminate obstacles with clarity, and empower clients to achieve production readiness confidently. This position is available in our offices located in Seattle, San Francisco, or New York.

About Levelpath:Established in 2022 and supported by leading venture capital firms in Silicon Valley, Levelpath aims to transform the procurement software landscape, making it delightful for all businesses, regardless of size. Our innovative platform streamlines the procurement process, enhancing speed, safety, and transparency across the organization.Leveraging AI technology, we empower users, boost productivity, and simplify workflows, unlocking extraordinary procurement opportunities.At Levelpath, we champion growth that occurs outside of comfort zones, and we believe in reaching our full potential when faced with challenges. Our work environment thrives on problem-solving and accountability, where every team member is an owner.Engineering at Levelpath:We are on the lookout for dedicated backend developers to join our team and contribute to our customer-facing applications. Success in this role requires significant experience with Ruby and Ruby on Rails, familiarity with service-oriented architectures, GraphQL, REST, and collaboration with front-end teams utilizing React/TypeScript.This role is office-based in downtown San Francisco, providing the opportunity to lead a team in an agile environment with swift decision-making processes. As a founding member, you will play a key role in building a generational company.Responsibilities:Take ownership of a significant portion of the platform development within your initial months, maintaining a strong focus on user experience.Utilize your backend and distributed systems knowledge to scale our Rails-based platform while continuously improving code quality, tools, and processes.Collaborate closely with local and global team members based in San Francisco.Recognize customer challenges and innovate solutions through daily prototyping, refining, and delivering.

Join the cutting-edge team at Lever as an Implementation Specialist, where you will play a pivotal role in transforming the recruitment landscape. As a key member of our Customer Success organization, you'll engage directly with customers, helping them navigate their unique recruiting challenges and ensuring they maximize the potential of our innovative hiring software.Lever is a leader in talent acquisition software, trusted by industry giants like Netflix, Shopify, and Spotify, to streamline their hiring processes. We pride ourselves on fostering a people-first culture, recognized as the #1 place to work in San Francisco. As we continue to grow, we are looking for passionate individuals to join our team and contribute to our mission of making hiring transparent and effective.In this role, you will leverage your 3-5 years of relevant experience to support our customers from their initial setup through account training and ongoing support. Your responsibilities will include one-on-one training sessions, data migration, account configuration, and integration of job sites. Your success as an Implementation Specialist is measured by customer satisfaction and their successful adoption of Lever's tools to meet their recruiting goals.