Implementation & Activation Manager

Location: Flexible - For candidates within commuting distance of our offices in Sydney or Newcastle, we encourage a hybrid work model (3 days in the office, 2 days remote). For those located outside these areas, full remote options are available.About UsAt Avetta, we empower leading organizations by connecting them with qualified suppliers, contractors, and vendors through our innovative SaaS platform. Our technology enhances visibility and fosters sustainable growth for businesses and their supply chains, with over 85,000 active customers across more than 100 countries.Role Overview - As an Implementation Project Manager (IPM), you will play a crucial role in the successful execution of client onboarding and implementation initiatives. You will collaborate with clients to facilitate a seamless transition onto the Avetta platform, managing implementations and specific workstreams within larger projects, all while ensuring timely delivery and high-quality execution.The IPM will work closely with both internal teams and client stakeholders to coordinate activities, monitor progress, and address challenges. You will adhere to established implementation methodologies and receive guidance from senior team members on more complex scenarios, paving the way for growth into advanced project leadership roles.Key ResponsibilitiesClient Implementation DeliveryOversee client implementations and specific workstreams within larger projects.Assist in client onboarding processes, including kickoff meetings, timelines, and status updates.Gather and analyze client requirements, translating business needs into system configurations and setup tasks.Guide clients through standard onboarding processes, ensuring clarity regarding timelines, roles, and expectations.Project Coordination & ExecutionCreate and maintain project plans, timelines, and task tracking using established tools and templates.Monitor project progress, identify risks, and escalate issues to senior team members as necessary.Coordinate cross-functional activities across Product, Engineering, Operations, and Support teams.Ensure system configurations and setups are completed, tested, and validated before going live.Client Communication & SupportAct as the primary point of contact for daily client communication during implementation.Provide regular updates on project status and ensure client satisfaction throughout the onboarding process.

Customer Implementation Manager, APAC RegionLocation: Sydney About Gorgias Gorgias builds tools that help ecommerce brands connect with customers through meaningful conversations. Our platform brings together AI and deep product expertise to support and re-engage shoppers at every stage of their journey. We focus on making each brand-customer interaction personal, seamless, and intelligent. Quality: We help brands deliver authentic conversations that reflect their values. Experience: We aim to make shopping easy, from the first chat to checkout. Re-engagement: We foster one-on-one dialogues that stand out from traditional marketing. As AI changes how people shop, Gorgias is building the foundation for the next generation of ecommerce. Our vision: every brand can have its own intelligent agent, so every customer feels recognized and understood. About the Customer Implementation Team The Customer Implementation Team ensures each new customer gets a smooth, effective start with Gorgias. This group delivers premium onboarding, expert advice, and a strategic approach that goes well beyond basic setup. By sharing product knowledge and guiding customers through best practices, the team helps businesses launch quickly and see value from Gorgias Helpdesk and AI Agent products. Implementation plays a key role in product adoption, ongoing use, and customer retention. As AI becomes central to customer support, the team helps clients unlock automation, configure AI Agents, and start seeing results from day one. Building strong relationships with customers, the team contributes directly to their growth and satisfaction with Gorgias solutions.

Emplifi’s integrated social media management platform empowers over 20,000 leading brands worldwide to transform their digital and social customer experiences. By combining comprehensive social media marketing, social commerce, and client care with unified analytics and AI, Emplifi drives growth, leading to satisfied customers, enhanced product sales, and stronger brand loyalty. About the Partnerships TeamThe Partnerships Team at Emplifi spans the globe, facilitating businesses in scaling their digital customer experience innovations and operations internationally while supporting clients of all sizes.As a member of an international team, you will collaborate with colleagues from Sydney to Sao Paulo, New York to Singapore, becoming part of an expanding family. You will receive support in your career from a dedicated team of professionals committed to your development, enabling you to grow as a professional and a social media expert advisor. Job SummaryWe are in search of an entrepreneurial Partnerships Manager in Sydney to spearhead new business growth by establishing and expanding a premier agency and digital consulting partner ecosystem throughout the APAC region.This isn’t just another partner role; it’s your opportunity to design and lead a groundbreaking go-to-market strategy powered by strategic digital agencies, marketing consultancies, and experience-driven service providers. You will oversee the strategy, execution, and revenue impact of our agency channel, collaborating cross-functionally with sales, marketing, and product teams to unlock new revenue streams and enhance market penetration. Additionally, you will manage several agency partners, focusing on upsells, renewals, and client management.If you are a deal-driven, strategic builder who excels in dynamic environments and knows how to turn partnerships into profit, we want to connect with you. Your ResponsibilitiesPioneer the Agency Partner LandscapeMap the APAC digital agency and consultancy ecosystem to identify high-potential partners that align with Emplifi’s ideal customer profile and market segments.Define the criteria, structure, and segmentation for our agency program with a focus on growth and scalability.Recruit & Activate High-Impact PartnersProactively identify, engage, and onboard new agency partners that demonstrate strong alignment with go-to-market strategies.

Join Aircall as a Senior Channel Manager for the APAC region, where you will play a crucial role in driving our partner strategy and expanding our market presence. You will collaborate with various stakeholders to cultivate relationships with key partners, helping to enhance our business growth and customer satisfaction. This position is perfect for an innovative leader with a passion for technology and a deep understanding of the APAC market.

We are seeking a passionate and driven Account Manager to join our APAC SMB division, ezyCollect by Sidetrade. In this role, you will be instrumental in driving the commercial growth of our existing client portfolio across the globe.About Sidetrade:Sidetrade is an innovative AI company listed on Euronext Growth, dedicated to transforming how enterprises generate value from their customers through our cutting-edge Order-to-Cash Intelligence platform and our comprehensive Data Lake.With a multicultural team representing 38 nationalities, we foster a culture of innovation, collaboration, and a customer-centric approach. Sidetrade has been recognized as a Gartner® Magic Quadrant™ Leader since 2022.We prioritize passion over perfection, and if you are eager to learn and contribute positively, we would love to hear from you. Be yourself and grow with us!Interested in learning more about Sidetrade? Check out the Sidetrade Inside Out podcast.

Legal AI Implementation StrategistLocation: Sydney, HybridJoin Us in Revolutionizing Compliance with AIAt Haast, we believe that legal and compliance professionals hold the key to transforming AI deployment within enterprises. As a pioneer in enterprise-grade AI tailored for legal and compliance teams, we seek an individual with a robust background in law or compliance who is passionate about leveraging this expertise to reshape how businesses manage compliance.This role transcends traditional legal responsibilities; it is designed for those who are deeply familiar with the intricacies of legal and compliance functions.About HaastHaast is redefining compliance, turning it from a burdensome task into a streamlined, intelligent workflow. Our innovative platform reduces review times by 80% and enhances productivity fourfold, similar to how Canva transformed design and Atlassian revolutionized project management.The Significance of This RoleWith compliance being a $50B global challenge, we are committed to redefining its solutions. When Haast integrates with a Tier-1 enterprise, we need someone who comprehensively understands their legal processes to analyze and enhance them, alleviating friction and formulating an effective AI strategy. This position requires fluency in the language of General Counsels and CMOs, with firsthand experience of the hurdles faced by legal teams.Your ResponsibilitiesOversee AI implementation projects from initiation to full deployment.Collaborate with enterprise legal and compliance teams to analyze their workflows and pinpoint areas where AI can significantly contribute.Convert complex legal documents into structured logic for AI processing.Assist legal, compliance, and marketing teams in mastering and trusting the platform.Identify and resolve strategic and technical challenges effectively.Provide real-time customer feedback to Product and Engineering for shaping Haast's future roadmap.Develop scalable, repeatable processes as we expand globally.What We SeekStrong background in law or compliance with a focus on AI implementation.Proven experience in workflow analysis and strategic development.Excellent communication skills to engage with stakeholders at various levels.Ability to translate complex concepts into actionable strategies.

As a Manager of the Deal Desk for the APAC region at Vanta, you will play a critical role in optimizing our sales processes and driving revenue growth. You will lead the Deal Desk team, ensuring effective collaboration with sales, finance, and operational teams to streamline deal processes and enhance customer satisfaction. This position requires strategic thinking, strong analytical skills, and the ability to work in a fast-paced environment.

Join Notion Labs Inc. as the APAC Digital Marketing Manager, where you will spearhead our marketing efforts across the Asia-Pacific region. You will be responsible for crafting innovative digital marketing strategies that elevate our brand presence, drive customer engagement, and achieve business objectives. Collaborate with cross-functional teams to execute campaigns, analyze performance metrics, and optimize digital channels for maximum impact.

Location: Sydney, AUAbout the Role:Join the dynamic Professional Services team at Auditdata as a Project Manager. In this pivotal role, you will oversee the implementation of customized solutions built on our SaaS platform for Auditdata clients. You will manage projects from the initial pre-sales phase to integration and development, ensuring we meet agreed timelines, quality standards, and budget constraints.The role necessitates bi-weekly visits to clients located in Sydney.Key Responsibilities:Lead the entire project lifecycle from planning through execution to successful delivery, adhering strictly to the Statement of Work.Act as the primary point of contact for clients, maintaining clear, ongoing communication to manage expectations and comprehend their business objectives.Collaborate closely with clients and internal teams to define project scope, develop detailed plans, allocate resources, manage risks, and oversee budgets.Deliver high-quality solutions on schedule and within budget, ensuring seamless coordination across international teams.Ensure transparency by providing regular updates on project status, timelines, and budgetary concerns.Continuously enhance our project management processes and tools to increase efficiency and improve client delivery.Essential Skills and Experience:Minimum of 2 years of hands-on experience managing software development and delivery projects.Demonstrated success in implementing large-scale solutions (e.g., ERP, CRM).Strong understanding of the complete product development lifecycle.

At Orgvue, we are at the forefront of organizational design and planning software, empowering businesses to transform their workforce through a deep understanding of the work they do and the skills they possess. Our innovative platform seamlessly connects strategy to structure, enabling organizations to gain clarity and adaptability in a constantly evolving work landscape. The world's most renowned enterprises and consulting firms trust Orgvue to visualize and model both current and future organizational states, facilitating quicker and more informed decision-making. With our headquarters in the United Kingdom and offices across the United States, Canada, Europe, and Australia, we are positioned to serve clients globally.Role OverviewAs a Partner Success Manager, your primary responsibility will be to ensure that our strategic partners realize the maximum potential of their collaboration with Orgvue. You will cultivate an environment conducive to new business development opportunities while managing relationships, mitigating risks, and overseeing cross-functional activities. Your expertise will empower partners to leverage Orgvue effectively in their projects, ultimately increasing the volume of Orgvue projects delivered over time.In this role, you will collaborate closely with leaders, super users, and their teams to execute joint plans and priorities, which may include go-to-market strategies, custom technical solution development, project delivery, and user enablement initiatives. You will be a pivotal force in helping our partners enhance their internal Orgvue capabilities on strategic projects with leading organizations worldwide. Additionally, you will serve as a vital link to our Product team, providing insights for enhancements that can improve Orgvue, and to our Sales team to expand Orgvue’s presence through our partner channel.When not directly engaging with partners, you will collaborate with team members on projects aimed at building and scaling service offerings for our partner community.What We’re Looking ForYou are enthusiastic about joining a rapidly growing international company.You possess a passion for problem-solving within the Org Design and Transformation domain.You strive to make a significant impact on some of the largest and most recognizable organizations.You thrive in fast-paced environments and are eager to take on challenging tasks.You relish working across various stakeholders, both internal and external.You remain composed under pressure and are committed to finding solutions.

At Gorgias, we envision a future where conversations lead the shopping experience.We are developing a cutting-edge platform featuring a unified AI agent designed to sell, support, and re-engage customers throughout their entire journey. As pioneers in Conversational Commerce, we are at the forefront of transforming the ecommerce landscape.Our mission is to cultivate meaningful relationships between brands and customers, ensuring each interaction is personal, seamless, and intelligent. By leveraging our deep product knowledge alongside state-of-the-art AI, we are redefining the shopping experience to be more human and connected.Our core focus areas include:Quality: We prioritize authentic and on-brand conversations.Experience: We aim for an effortless shopping journey from chat through to checkout.Re-engagement: We foster personal dialogue instead of disruptive marketing.The potential for growth is significant. As AI continues to reshape purchasing behaviors, Gorgias is laying the groundwork for the future of ecommerce, empowering brands with intelligent agents that foster customer understanding.Join us in making Conversational Commerce a reality.About Our Partnerships TeamAt Gorgias, partnerships contribute to over 50% of our revenue, with 75% of our Enterprise revenue derived from this critical area. We are seeking a Senior Partnerships Manager to oversee and expand our relationships with key technology and agency partners, including ISVs, development teams, and digital marketing agencies.This high-impact, externally facing role will involve driving joint revenue initiatives, coordinating sales processes, and transforming partners from basic referral relationships to fully engaged Gorgias service providers.In this role, you will take full ownership of the APAC region, devising your own strategy and given the autonomy to execute alongside your colleagues in the APAC sales and success teams.You’ll be part of a dynamic team that is crucial in extending our market presence, particularly through enterprise-level partnerships with prominent development and digital marketing agencies.

We are seeking an experienced Demand Generation Manager to lead our marketing efforts in the APAC region. In this role, you will develop and execute targeted demand generation strategies to drive customer acquisition and engagement. You will work closely with sales and product teams to create impactful campaigns that resonate with our audience.

Since its inception, Fivetran has been dedicated to simplifying data access, making it as reliable as electricity. With our technology, customer data seamlessly integrates into their data warehouses, canonical and ready for queries, without the need for engineering or maintenance. We take pride in empowering organizations to harness the full potential of their data daily.About the RoleIn the role of Revenue Insights Manager for APAC at Fivetran, you will be instrumental in propelling our revenue growth by offering data-driven insights that bolster our sales strategy across the Asia Pacific region. Your responsibilities will involve analyzing sales data, uncovering trends, and crafting actionable recommendations aimed at optimizing sales efforts as well as enhancing customer acquisition and retention. Collaborating closely with APAC revenue leaders, you will chart the course for our rapidly expanding APAC team to meet and exceed revenue targets.This position is highly visible within the organization, presenting an exceptional opportunity to make a significant impact swiftly. The ideal candidate will thrive in a fast-paced environment and adeptly adapt to shifting priorities.This is a full-time position based in our Sydney office. Our hybrid work model provides a combination of remote flexibility and in-person collaboration, allowing for two days in the office each week to foster team connections.

Join WPP Media as the Associate Director of Implementation & Activation, a pivotal role where you will drive the successful execution of media strategies for our clients. You will collaborate with cross-functional teams to integrate innovative solutions, ensuring campaigns are delivered on time and meet client expectations. Your expertise in project management and media activation will be key to optimizing processes and enhancing client relations.

Role Overview and ImpactAs the Senior Payroll Manager overseeing the APAC region, you will spearhead the operational excellence of our payroll functions, ensuring accuracy and efficiency for our personnel across Australia, New Zealand, and Asia. Collaborating closely with the General Manager of Payroll, you will adeptly navigate a dynamic legislative landscape to ensure all deliverables comply with the highest standards.Your primary focus will be on transitioning the team from manual data entry to a sophisticated validation model through the use of automation and AI technologies. You will play a crucial role in promoting payroll governance and strategic growth in the region, ensuring our processes remain resilient as we scale as a global SaaS enterprise.Connecting with the TeamYou will lead a talented and diverse team of payroll professionals across Melbourne and New Zealand, nurturing a culture of coaching, empowerment, and psychological safety. This position is a vital partnership with our People Experience and Finance teams, ensuring that the entire employee journey is supported by timely and precise information.Immediate Focus AreasStabilizing and refining the recently implemented Ramco payroll system to resolve initial challenges and enhance process effectiveness.Preparing our systems and personnel for the upcoming 'payday super' legislation and other evolving Fair Work and ATO requirements.Implementing automated integration solutions, potentially utilizing AI, to optimize data flow between Workday and our payroll systems.Enhancing process documentation and issue registers to drive maturity and mitigate recurring operational bottlenecks.Work EnvironmentWe promote a hybrid working model that balances the flexibility of remote work with 'boost days' in the office for collaboration, connection, and culture-building.Qualifications We SeekIn-depth knowledge of Australian payroll legislation, including Fair Work regulations, long service leave, and superannuation requirements.A natural leadership ability to mentor and develop other leaders with a focus on human-centric management and fostering team growth.

Orgvue is at the forefront of organizational design and planning, offering a software platform that harnesses the power of data visualization and modeling to create adaptable, high-performing organizations. Business leaders across HR, finance, and various sectors leverage Orgvue for actionable insights and analytics, enabling quicker workforce decisions in an ever-evolving landscape.Trusted by some of the world's largest enterprises and management consulting firms, Orgvue empowers clients to visualize and construct their future business models today. With its headquarters located in London, Orgvue also maintains offices in Philadelphia, The Hague, Toronto, and Sydney.We are looking for a passionate Analyst to join our dynamic team in Sydney. In this role, you will play a crucial part in assisting our clients to achieve transformational outcomes through your technical acumen and data-driven insights.

Join a dynamic organization that prioritizes workplace safety and employee well-being!HSI is at the forefront of employee training, safety management, and compliance solutions, ensuring that millions of employees return home safely every day. Our award-winning content and user-friendly tools empower clients to cultivate a strong workplace safety culture. We aim to make workplaces not only safer but also smarter, fostering a community of innovative and dedicated employees.We are seeking an experienced Human Resources Manager to lead our HR initiatives in the APAC region from our Sydney office. As the principal HR contact for approximately 120 employees and managers across Australia and New Zealand, you will report directly to the Corporate Vice President of Human Resources.In this pivotal role, you will deliver comprehensive HR leadership and hands-on support to managers and employees throughout the employee lifecycle, from onboarding to offboarding. You will also oversee an HR Coordinator to enhance daily HR operations and ensure an outstanding employee experience. This position is Hybrid, requiring occasional attendance at our Sydney office. If you are passionate about shaping a positive workplace culture and thrive in a collaborative environment, we encourage you to apply!

Join System Canada Technologies as an Implementation Consultant, where you will play a pivotal role in driving successful project executions and client satisfaction. You will leverage your expertise to guide our clients through the implementation process, ensuring that solutions are tailored to meet their unique needs. Your contributions will be essential in optimizing project workflows and enhancing user experience.

Role Overview Flywire is hiring a Senior Manager for Financial Planning & Analysis (FP&A) in the APAC region, based in Sydney. This position leads financial strategy and oversees business performance analysis across APAC operations. What You Will Do Guide budgeting and forecasting processes for the region Analyze business performance and deliver actionable insights to support growth Partner with teams across functions to inform financial decisions and track progress toward targets Support leadership with clear reporting to enhance decision-making Collaboration This role works closely with other departments to align financial planning with Flywire’s growth initiatives and regional objectives.