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Hungarian-Speaking Customer Service Representative at Mercier Consultancy | Sofia, Bulgaria

Mercier ConsultancySofia, Sofia City Province, Bulgaria
On-site Full-time

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Experience Level

Experience

Qualifications

Requirements Fluency in Hungarian and English, with excellent verbal and written communication skills. Strong customer service orientation and a genuine passion for sustainability and green energy. Previous experience in customer service, particularly in environmental or technology sectors, is preferred. Able to manage multiple inquiries and provide effective, timely solutions. Detail-oriented with exceptional organizational skills. Genuine interest in sustainability and helping customers embrace eco-friendly practices. Familiarity with customer support software and CRM systems is a plus.

About the job

Join Mercier Consultancy as a Hungarian-Speaking Customer Service Representative for our esteemed client in the Sustainability & Green Energy sector. In this pivotal role, you will deliver outstanding support to our Hungarian-speaking clientele, addressing inquiries about sustainable energy solutions and eco-friendly initiatives.

Your proficiency in Hungarian will facilitate effective communication, allowing customers to better understand our range of products and services that champion sustainability and environmental stewardship. By providing exemplary customer service, you will play a vital role in advancing our commitment to promoting green practices and solutions.

Responsibilities

  • Deliver exceptional customer service in Hungarian via phone, email, and chat concerning sustainability and green energy inquiries.
  • Assist customers with detailed product information, service offerings, and account management.
  • Resolve customer inquiries and issues promptly and professionally.
  • Maintain accurate documentation of all customer interactions within our CRM system.
  • Collaborate with internal teams to ensure customer satisfaction and effective problem resolution.
  • Collect customer feedback to enhance our services and product offerings.
  • Stay informed about industry trends and innovations in sustainability and green energy.

About Mercier Consultancy

Mercier Consultancy is a leading recruitment firm dedicated to connecting talented individuals with innovative companies in the Sustainability and Green Energy sectors. We strive to create a positive impact on the planet by supporting businesses that prioritize eco-friendly practices.

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