About the job
Mercier Consultancy MD is hiring a Hungarian Speaking Customer Agent. This remote role is based in Miskolc, Borsod-Abaúj-Zemplén, Hungary, with full relocation support to Sofia, Bulgaria. The position suits Hungarian speakers interested in working with international clients and supporting customers across multiple channels.
Main Responsibilities
- Deliver customer support in Hungarian by phone, email, and chat.
- Respond to questions, handle complaints, and resolve issues efficiently.
- Record all customer interactions accurately in the CRM system.
- Work with other teams to improve service and customer experience.
- Keep current on company products, policies, and industry developments.
Relocation Support
This position includes a fully paid relocation package to Sofia, Bulgaria.

