About the job
Join CQS, a recognized leader!
We are proud to announce that CQS has been ranked in the Top Employers 2025 list by WhereWeWork.com. Based on feedback from our valued team members, we achieved:
1st place in the BPO & Services sector
2nd place overall among the Top 50 Employers in Greece
Become an integral part of a team that excels in fostering a positive working atmosphere!
At CQS, we believe that continuous learning is key to both personal and professional growth. As we continue to nurture our people and culture, we are seeking a dedicated Learning & Development Specialist who will create, implement, and deliver impactful training programs that enable our teams to excel.
If you are innovative, passionate about lifelong learning, and eager to create significant developmental experiences, this is your chance to join a vibrant HR team in one of Greece’s top-ranked workplaces.
Your Key Responsibilities:
- Collaborate with managers and teams to identify training needs.
- Design and develop training materials, including thematic modules and e-learning content, with a focus on soft skills.
- Organize, facilitate, and conduct engaging training sessions.
- Evaluate and monitor the effectiveness of training initiatives.
- Analyze participant feedback to refine course content and delivery.
- Assess team development needs and recommend targeted initiatives.
- Create promotional materials to raise awareness of L&D programs.
- Handle all administrative tasks related to training programs and events.
- Support the onboarding process by training new hires on company policies, procedures, and tools.
- Track and report on training completion rates and employee progress using LMS platforms or manual tracking tools.
- Stay informed about the latest training techniques, tools, and best practices in adult learning.
Essential Qualifications:
- Proven experience in a Learning & Development role.
- Strong understanding of adult learning principles and e-learning design.
- Exceptional communication and organizational skills.
- Creative mindset with the ability to inspire and engage participants.
What We Offer:
- Attractive salary and benefits package.
- Career development opportunities within a rapidly growing organization.
- A work culture that encourages initiative and proactive action.

