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HR Administrator and Office Manager

Ten GroupLondon, England, United Kingdom
On-site Part-time

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Experience Level

Experience

Qualifications

Key Responsibilities:Support People Experience Managers with daily HR queries from employees and managers as assigned. Provide proactive administrative support throughout the full employee lifecycle. Assist with onboarding and offboarding processes to ensure a seamless and consistent experience. Prepare HR documentation such as employment contracts, amendments, and employee letters. Maintain accurate and compliant employee records within HiBob, ensuring data integrity and audit readiness. Facilitate contract changes, role updates, and organizational changes within the HRIS. Assist with performance management processes, including tracking timelines and documentation. Support employee engagement initiatives and cultural activities (e.g., events, wellbeing initiatives).

About the job

At Ten, our mission is straightforward: to become the most trusted service provider globally. We proudly hold the title of the market leader in lifestyle management and concierge services, supported by a robust global office network consisting of over a thousand dedicated employees.

Our exceptional services are delivered through a unique, technology-enhanced platform combined with the expertise of our highly-trained lifestyle managers, all while increasingly integrating AI across our operations. As Ten continues to expand rapidly, we have ambitious plans to innovate and inspire, ultimately enhancing the lives of millions of our valued members.

Are you ready to help us achieve this vision?

We are searching for a dynamic HR Administrator and Office Manager to ensure the effective daily operation of our London office and core People Experience functions. This hands-on, fast-paced role is central to the employee experience, merging office management with HR administration.

The ideal candidate will possess a positive attitude and a proactive, can-do mindset—someone who takes the initiative, builds strong relationships, and is willing to roll up their sleeves to get the job done.

Your primary responsibilities will include managing the complete office experience in London while supporting the entire employee lifecycle through high-quality, accurate, and proactive People Experience administration.

The focus of this role is to guarantee a seamless employee and office experience by maintaining a well-run, compliant, and engaging workplace, all while delivering efficient and precise HR administration.

You will collaborate closely with the People Experience Manager, UK & Europe teams, global People colleagues, external suppliers, and building management.

About Ten Group

Ten Group is the world's leading provider of lifestyle management and concierge services, committed to enhancing the lives of millions through our innovative, technology-driven solutions and exceptional service delivery.

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