Hotel Front Desk Agent - Task Force

Join our dynamic team at Artech Information Systems LLC as a Desk Side Support Representative. In this role, you will provide essential technical assistance to our clients, ensuring effective resolution of IT-related issues. Your expertise will help enhance user productivity and satisfaction.As a key member of our support team, you will be responsible for troubleshooting hardware and software problems, providing guidance on system configurations, and maintaining user accounts. Excellent communication skills and a customer-centric approach are essential for success in this position.

Join CGS Federal as a Senior Help Desk Technician, where your expertise will be invaluable in providing Level 1 and Level 2 Help Desk (PC Assist) support to a diverse group of users, including senior management, attorneys, support staff, contractors, and the systems associated with the Executive Office for the United States Attorneys (EOUSA).At CGS, we pride ourselves on assembling a team of motivated and exceptionally skilled individuals dedicated to tackling the government's most pressing challenges using innovative technology solutions. We seek candidates who are eager to contribute to governmental advancements, thrive in collaborative environments, and can proactively address the needs of others. Our workplace fosters a supportive atmosphere, promoting professional development through various educational opportunities.Key Responsibilities:- Manage backup and restoration support.- Provide support for file servers.- Administer user accounts and mailboxes.- Oversee software and hardware installations.- Troubleshoot and support handheld devices.- Assist remote users with setup and troubleshooting.- Conduct end-user training sessions.- Develop procedural documentation.- Create spreadsheets and databases for tracking purposes.- Record and update all IT-related ticket information utilizing ITIL best practices.- Create incident work-log entries.- Accurately respond to user inquiries regarding software and hardware in the EOUSA office environment.- Maintain account management forms for new and departed users in adherence to government policies.- Generate proactive reports, analyze trends, and maintain service level reporting.- Conduct IT inventory management for assets including laptops, desktops, and printers using spreadsheets.- Provide desk-side training for new employees on standard desktop applications and research databases.- Submit weekly status reports and monthly surveys.- Set up conference and training rooms for presentations, including audio and video systems.- Utilize online meeting applications to support hardware setup for virtual meetings.

CGS Federal is seeking an experienced Senior Help Desk Technician II to deliver exceptional Level 1 & 2 Help Desk (PC Assist) support services to a diverse group of end users, including senior management, attorneys, support staff, and contractors within the Executive Office for the United States Attorneys (EOUSA).As a part of our dynamic team, you will engage with motivated and highly skilled professionals who are committed to tackling the government's most pressing challenges through innovative technology solutions. At CGS, we prioritize collaboration and the anticipation of user needs, ensuring our employees are supported and encouraged to pursue continuous professional development through various learning opportunities.

Key Responsibilities:• Demonstrate a strong sense of urgency in all tasks• Exhibit reliability and dependability in your work• Operate efficiently while working independently• Troubleshoot hardware and software issues with a solid understanding of Microsoft Windows Operating Systems• Communicate effectively, both verbally and in writing• Provide exceptional customer service and support• Stay updated on system information, changes, and enhancements• Perform additional tasks as assigned by management

Why Choose DH Pace?The DH Pace Company, recognized as a family-owned and privately held business, boasts over $1 billion in annual sales across more than 60 offices nationwide. As a leader in the industry, we specialize in the distribution, installation, maintenance, and repair of a comprehensive range of commercial, industrial, and residential door, docking, and security products. In 2026, we will proudly celebrate our 100th anniversary!We are on the lookout for a dedicated Customer Support Representative to join our Peachtree Corners, GA office within our contact center. This full-time role is perfect for customer-centric individuals eager to provide outstanding support to both residential and commercial clients. Your responsibilities will include accurately processing service and installation tickets and collaborating effectively with internal teams to resolve inquiries and concerns. Our contact center experiences a high volume of calls from customers seeking our products and services! We value work-life balance, offering a day shift schedule.Work Schedule: Monday-Friday, 9:00 AM - 6:00 PM, with every other Saturday from 7:30 AM - 4:00 PM (you will have one weekday off during the Saturday rotation).Position Overview:Schedule and create accurate and complete service tickets for residential and commercial customers.Promote all products and services, quoting accurate pricing when appropriate.Address customer concerns, providing suitable solutions and alternatives; follow up to ensure resolution.Conduct outbound calls for customer follow-ups as necessary.Coordinate with Dispatch teams to prioritize and fulfill customer requests.Update and maintain accurate records of customer interactions in the ERP system.Meet personal/team critical Key Performance Indicators (KPIs).Adhere to communication procedures, guidelines, and policies.Continuously seek opportunities to enhance the customer experience and streamline processes.Willingness to work overtime or additional hours as required.Other duties as assigned.

Position OverviewThe Hotel Sales and Front Desk Coordinator plays a vital dual role in enhancing the hotel’s sales initiatives while ensuring exceptional guest experiences at the front desk. This position requires an individual who is highly organized, service-oriented, and adept at managing both administrative tasks and direct customer interactions.Primary ResponsibilitiesSales and Administrative AssistanceAssist the Director of Sales in crafting proposals, contracts, and documentation for groups and events.Maintain meticulous and current sales records and files.Facilitate communication between sales and hotel departments to guarantee seamless execution of group business.Support group reservations by managing rooming lists, pre-blocking rooms, and assembling welcome materials.Create reports and monitor sales activities as directed.Coordinate logistics for group arrivals and events.Conduct basic site tours of the hotel when necessary.Respond to sales inquiries and appropriately direct leads.Front Desk DutiesDeliver outstanding guest service by warmly welcoming and assisting guests during check-in and check-out procedures.Address guest requests, feedback, and service issues in a professional and timely manner.Manage phone inquiries and respond to guest questions.Process reservations and updates in the property management system efficiently.Ensure the front desk area is clean, organized, and inviting.

Location: Atlanta (Hybrid)This position requires in-office work one day each week at our Atlanta office. Only candidates who live within commuting distance will be considered. Team and Impact FullStory’s Revenue Operations (RevOps) team supports the systems, processes, and policies that drive our go-to-market efforts. RevOps partners closely with Sales and other teams to support revenue growth and business performance through strategic alignment, operational improvements, and data-driven insights. As FullStory continues to grow, our tools and workflows evolve to meet changing industry standards and company needs. Role Overview The Deal Desk Manager reports to the Head of Strategy & Operations and plays a central role in strengthening revenue operations. This individual applies advanced analytical, financial, and negotiation skills to maximize deal profitability while maintaining compliance with company policies. Acting as a trusted advisor to Sales, the Deal Desk Manager structures deals and develops pricing strategies that reflect both customer needs and market trends. A strong understanding of sales processes, pricing, contract management, and supporting systems is essential. This position works cross-functionally with Sales, Finance, Legal, and Product teams to streamline deal processes, improve margins, and support customer satisfaction. What You Will Do Serve as the main point of contact for sales representatives on deal structuring, pricing, and contract management questions. Collaborate with Legal and Finance to review and negotiate contract terms that protect FullStory’s interests while addressing customer needs. Identify and recommend process improvements, including supporting the design and rollout of projects such as CPQ/CLM implementations. Work with Sales, Legal, and Finance to gather and analyze business requirements for proposed changes to deal desk systems and processes, prioritizing by business value, complexity, and feasibility. Lead and deliver key projects outside the core deal desk function, including process enhancements, new system implementations, and strategic initiatives, from requirements gathering through enablement. Partner with leaders in Sales, Marketing, Customer Success, and Finance to align processes, identify improvement opportunities, and support revenue-focused initiatives.

Join the dynamic team at solidcore as a Core Crew Member in Buckhead, GA! We are searching for a vibrant, sociable, and approachable individual to enhance our front desk operations and support sales efforts alongside the Head Coach and Community Manager. This part-time role offers flexible hours based on studio requirements. As a Core Crew member, you will play a pivotal role in driving sales, promoting our studio, and ensuring a memorable experience for our clients with professionalism and attentiveness.

Position: Deskside Support Representative - Distributed Client ServicesJob ID: #17-71936Location: Atlanta, GAContract Duration: 1 year (with potential for extension)We are seeking a skilled Deskside Support Representative to join our Distributed Client Services team. In this role, you will be responsible for diagnosing and resolving intricate Microsoft OS issues, as well as configuring and installing common applications.

Join the dynamic team at solidcore as a Core Crew Member! We are seeking a vibrant, enthusiastic individual to provide exceptional front desk and sales support to our Head Coach and Community Manager. This part-time position offers flexible hours based on the studio's schedule. As a Core Crew member, you will play a vital role in our success by driving sales, promoting our studio, and ensuring a positive and professional experience for our community.

Join the dynamic team at solidcore, where we are on the lookout for an enthusiastic and friendly Core Crew Member to take on front desk responsibilities, administrative tasks, and sales support for our Head Coach and Community Manager. This part-time position offers flexible hours that align with the studio's schedule and requirements. As a vital member of the Core Crew, you will play a key role in driving sales, promoting our studio, and ensuring a positive and professional experience for all clients.

Alpha Insight Inc. seeks a Customer Service Representative based in Atlanta. This position acts as the first point of contact for customers, answering questions, resolving concerns, and helping create a smooth experience for everyone who reaches out. Key responsibilities Respond to customer inquiries quickly and professionally Work to resolve issues and follow up to confirm customer satisfaction Maintain a positive experience for each client What we value Clear communication and attentive listening Patience and a sincere interest in supporting others Dedication to providing high-quality service

Join the dynamic team at solidcore as a Core Crew Member, where your energy, charisma, and customer service skills will shine! In this part-time role based in our Atlanta studio, you'll provide essential front desk and administrative support while also assisting in sales initiatives led by our Head Coach and Community Manager. Your contributions will help foster a welcoming environment and promote the studio’s success through exceptional service and professionalism.

Join our dynamic team as a Customer Service Representative, where you will play a crucial role in enhancing customer satisfaction and engagement. In this position, you will handle customer inquiries, provide solutions, and ensure a seamless service experience.

destinationknot is looking for a Fully Remote Vacation Planning Support Representative. This position centers on assisting clients as they organize trips, offering personalized recommendations and practical advice from start to finish. The role allows for remote work, with a focus on supporting travelers in making their vacations memorable. Role overview Help customers plan vacations by answering questions and suggesting options tailored to their interests Provide expert guidance to ensure every client’s needs are met Communicate clearly and warmly throughout the planning process Requirements Strong communication skills Interest in travel and helping others plan trips Comfort working independently in a remote environment This fully remote position welcomes applicants based in Atlanta, Georgia.

Join Artech Information Systems LLC as a Deskside Support Technician in Atlanta. We are seeking a dedicated professional to provide exceptional technical support to our clients and enhance their user experience. In this role, you will troubleshoot hardware and software issues, assist with installations, and ensure that our clients receive top-notch service.

Join our team as a Deskside Support Specialist in Atlanta, Georgia. In this role, you will provide top-notch technical support to our end-users, ensuring their IT issues are resolved efficiently and effectively. You will be the first point of contact for troubleshooting hardware and software problems, assisting with installations, configurations, and maintenance of computer systems. If you are passionate about technology and customer service, we want to hear from you!

About the Role Keyfactor Inc. is looking for an IT Support Engineer in Atlanta, Georgia. This role focuses on delivering technical support to clients, working to keep their systems reliable and efficient. The position plays a key part in upholding the company’s reputation for quality service and technical know-how. What You Will Do Respond to client technical issues and troubleshoot system problems Work to resolve support requests efficiently and professionally Help maintain smooth operation of client systems Who We’re Looking For Experience providing technical support in an IT environment Strong problem-solving skills and attention to detail Clear communication with both technical and non-technical users

Join our dynamic team at Artech Information Systems LLC as a Deskside Support Technician in Atlanta! This contract position offers an exciting opportunity to work directly with clients in resolving technical issues and providing exceptional support. You will be the first point of contact for users experiencing hardware and software challenges, ensuring their systems are functioning optimally.