Helpdesk Analyst

Join ComTech LLC as a Cybersecurity Operations Analyst, where you will play a pivotal role in safeguarding sensitive information and ensuring robust cybersecurity measures. In this dynamic position, you will be responsible for monitoring security incidents, analyzing potential threats, and implementing proactive security protocols to protect our clients’ data.

Join CGS Federal as a Digital Forensic Analyst I, where you will play a pivotal role in the preservation and collection of data from mobile devices and cloud storage. This full-time position is ideal for mid-level professionals eager to expand their expertise within a rapidly growing forensics department. You will engage in on-site data collection efforts, while also working from our state-of-the-art forensics lab and data center.At CGS, we pride ourselves on fostering a collaborative and innovative culture that empowers our employees. We are looking for individuals who are motivated, skilled, and ready to tackle the government's most pressing challenges through cutting-edge technology. Our environment supports professional growth, encouraging team members to take active roles in their development.

FutureFeed is on the lookout for a dynamic and innovative technology leader to spearhead the growth and scaling of our suite of products centered around cybersecurity, compliance, and governance (GRC). This pivotal role will oversee the development of our flagship products, Attain and Assess, while also innovating future solutions that streamline compliance across regulations such as CMMC and NIST. The VP of Technology will play a crucial role in embedding AI across our platform to establish a unique, intelligent ecosystem of products.Reporting directly to the CEO, this position will be integral to the Senior Leadership Team. While remote work is an option, candidates located near Baltimore are preferred for collaborative senior leadership meetings. We offer competitive relocation assistance for those willing to relocate to the Baltimore area.

Join us at usm2 as a Tier 3 System Analyst. In this pivotal role, you will be responsible for providing advanced technical support, analyzing system requirements, and ensuring optimal performance of systems and applications. Your expertise will play a crucial role in troubleshooting complex issues, implementing solutions, and collaborating with cross-functional teams to enhance system efficiency.

Job Title: Marketing Research AnalystLocation: Charles Center Plaza, Baltimore, Maryland-21203Duration: 12+ MonthsPosition Overview:We are seeking a skilled Marketing Research Analyst to provide critical research support across various departments. The ideal candidate will focus on projects related to customer segmentation, advertising optimization, branding initiatives, and customer satisfaction studies. You will utilize data insights to drive key strategic business decisions and enhance organizational performance.Key Responsibilities:Design and execute comprehensive research plans, including methodology and timelines.Develop discussion guides, screeners, and facilitate focus group research.Maintain monthly updates to the Research Repository, consolidating survey results.Engage in questionnaire design and programming to ensure effective data collection.Conduct in-depth data analysis, synthesizing key insights and learnings.Communicate findings and strategic insights to provide actionable business recommendations.Qualifications:A minimum of 3 years of experience in marketing research or a related field.Education:Bachelor’s Degree in Marketing, Business, or a related discipline.

CGS Federal is in search of a skilled Litigation Systems Analyst to enhance our technical support for a prominent Federal agency's litigation initiatives. As part of our team, you will engage in innovative problem-solving using state-of-the-art technology to address the government’s most pressing challenges.We value creativity, collaboration, and a proactive approach to anticipating the needs of our clients. At CGS, you will find a supportive environment that fosters professional development through various learning opportunities.Key Responsibilities:- Collaborate with Government personnel and project leads, capturing vital system and project requirements based on insights from the Contracting Officer Representative (COR), Case Managers, and litigation staff.- Architect comprehensive systems that align with defined requirements, detailing functional specifications, programming guidelines, data validation, and conversion processes through discussions with stakeholders.- Convert functional specifications into actionable systems designs for software development, including rigorous testing with sample data.- Present findings and recommendations through formal reports and presentations.- Create essential systems documentation as required by task orders.- Engage with Government and Contractor teams to clarify task objectives, address challenges, and propose enhancements.- Provide technical direction and mentorship to junior staff.- Lead projects as a technical supervisor when necessary.- Report progress to Government representatives and internal supervisors.- Deliver user and technical training for developed systems.

Company Overview At Alertus, our mission is to safeguard individuals from harm, driven by our passion for enhancing safety. As a frontrunner in mass notification systems, we deliver tailored, scalable, and economical solutions that can make a significant difference in emergency situations by providing timely alerts. Our workforce is key to our success, impacting the safety and well-being of countless individuals. We cultivate a positive and collaborative workplace culture, empowering our employees to collaborate seamlessly across various departments. Position Summary We are in search of a dynamic and seasoned Operations Manager to assist our Director of Operations in managing diverse operational functions within our manufacturing and project management teams. The successful candidate will play a crucial role in enhancing operational efficiency, upholding quality standards, and steering project implementations while nurturing a culture of teamwork and collaboration.

StepStone seeks a Junior Analyst to join its Venture Capital team in Baltimore. This entry-level role provides support across research, analysis, and due diligence for new investment opportunities. Key responsibilities Assist the team in evaluating potential venture capital investments Conduct market research to inform investment decisions Perform financial analysis on target companies Who will thrive in this role This position is designed for recent graduates or early-career professionals with an interest in investment analysis and venture capital. Those looking to develop skills in finance and research will find meaningful learning opportunities.

As the Manager of Strategic Operations at Metropolis, you will play a pivotal role in driving operational excellence and strategic initiatives. You will lead a dynamic team, collaborate with cross-functional departments, and implement innovative solutions that enhance efficiency and productivity. Your expertise will be critical in formulating strategies that align with our organizational goals and elevate our operational capabilities.

Role overview The Implementations Operations Specialist at Alertus Technologies, LLC plays a key part in guiding customer orders from the Sales team through to successful implementation. This position ensures a smooth transition between teams and maintains oversight of each order from initiation to completion. The role reports to the Manager of Implementations Operations. What you will do Coordinate the transfer of customer orders from Sales to Implementation, making sure all details are captured and shared. Oversee the full order process, tracking progress at each stage until completion. Monitor timelines and resolve issues as they arise to keep orders accurate and on schedule. Communicate regularly with both internal teams and customers to provide updates and address questions. Who thrives in this role Highly organized and attentive to detail, with a strong focus on accuracy. Customer-oriented and dedicated to supporting others throughout the process. Resourceful problem-solver who enjoys overcoming challenges. Self-driven, with clear and effective communication skills. Location This role is based in Baltimore, MD.

Axon seeks a Senior Compensation Analyst who will relocate to Boston to help shape compensation strategies aligned with the company’s mission to protect life. This role focuses on analyzing pay practices and supporting fair, competitive compensation programs. Key responsibilities Conduct market research to benchmark compensation data against industry standards Analyze both internal and external compensation information Advise management on compensation policies, programs, and practices Support efforts to maintain pay structures that are competitive and equitable Role impact The Senior Compensation Analyst will help Axon maintain transparent and fair compensation practices. This work supports the company’s commitment to competitive and equitable pay for all employees.

Join our dynamic team at Mindlance as a Business Analyst, where you will play a pivotal role in driving business improvements and strategic initiatives. Your analytical skills will help us identify trends, analyze data, and make informed decisions that enhance our operational effectiveness.

Join our dynamic team at Mindlance as a Business Analyst, where you will play a key role in driving business success through data analysis and strategic insights. This position involves collaborating with stakeholders to identify business needs and translating them into actionable solutions. You will be responsible for analyzing data trends, developing reports, and providing recommendations to enhance operational efficiency.

Location: Baltimore/CharlotteWe are thrilled to present a remarkable opportunity to join a Tier 1 Investment Bank, working alongside one of our esteemed clients. As part of a dynamic Loan Servicing operations team, you will play a pivotal role in facilitating communication across various internal and external teams in a fast-paced environment.Key Responsibilities:Oversee essential loan lifecycle transactions, including payoffs, defeasances, borrower auto-debit setups, and updates related to loan sales, transfers, and Agency securitizations.Ensure compliance of all servicing actions with requirements from GSEs and internal operational standards.Analyze and interpret Agency loan documents—such as notes, payoff instructions, riders, and modification agreements—to ensure system data accurately reflects contractual terms.Detect data gaps or discrepancies and provide well-supported recommendations for necessary corrections.Manage the daily upload and approval of Bloomberg index data utilized for floating-rate Agency loans.Implement index adjustments or benchmark changes as required by GSEs or due to fluctuations in market conditions.Conduct daily reviews of exception reports, approving maintenance items and assisting team members in resolving complex outages or data inconsistencies.Perform high-level system adjustments, investigate recurring exceptions, and suggest enhancements to improve data integrity and minimize operational risk.Coordinate payment of post-closing fees to attorneys, investors, and external parties, ensuring all documentation is complete and accurately processed.Maintain strict adherence to internal controls and audit requirements surrounding fee disbursements.

Join our dynamic team as an Operation Support Specialist at Collabera, where you will play a vital role in enhancing operational efficiency and driving our organizational success. This position involves providing support to various operational activities, ensuring that tasks are executed smoothly and effectively. We are looking for a detail-oriented individual who thrives in a fast-paced environment and is eager to contribute to our mission of delivering exceptional service.

Financial AnalystThis is a contract position.Located on-site in Baltimore, MD.Position OverviewWe are looking for a meticulous Financial Analyst to join our Fixed Income Product Control team. In this pivotal role, you will assist in daily financial reporting, conduct profit and loss analysis, and ensure the accuracy and reliability of financial data across our trading and finance systems.Key Responsibilities• Generate daily profit and loss (P&L) reports for fixed income strategies.• Reconcile estimated P&L figures with firm financial records.• Investigate and address daily P&L discrepancies and variances.• Collaborate with trading, finance, risk, and operations teams to resolve financial issues.• Maintain comprehensive documentation and support continuous process enhancements.Qualifications• Proven experience in finance, accounting, or analytical roles.• Proficient in Excel, including advanced formulas, reconciliations, and pivot tables.• Exceptional attention to detail with strong analytical and problem-solving abilities.• Ability to thrive in a fast-paced, deadline-driven environment.• Excellent written and verbal communication skills.Additional Information:• This is an on-site role within a dynamic and collaborative finance team.• Contract opportunity with the potential for extension or permanent placement.• Gain valuable exposure to fixed income products and capital markets operations.

Join CGS Government Services as an Intelligence Analyst, where your expertise will contribute to a fast-paced intelligence analysis program supporting a federal agency's mission to enhance US Government's threat watchlisting and screening. In this role, you will engage in embedded analysis and collaborative support with national partners, utilizing multi-source intelligence to identify patterns of operation. As an integral part of the team, you will interact with government leadership and intelligence consumers to develop actionable intelligence products. Responsibilities include processing nominations of national security threats, ensuring data integrity, managing encounters, sharing information, and conducting comprehensive all-source intelligence analysis. At CGS, we are committed to innovation and collaboration, providing an environment that fosters professional growth and development through various learning opportunities.

Join Spruce InfoTech Inc. as a SAS Programmer Analyst, where you will play a key role in analyzing complex data sets and creating insightful reports. We are looking for a detail-oriented individual who can help our clients derive actionable insights from their data.

Join our dynamic team at Mindlance as a Business Analyst III. In this role, you will leverage your analytical skills to drive business insights and support decision-making processes. Your expertise will guide teams in identifying opportunities for improvement and implementing effective solutions.