Help Desk Support Specialist

Join Our Dynamic Team!At DSI Systems, boasting over 40 years of expertise in sales enablement and tailored business solutions, we strive to deliver exceptional value that drives results for our clients and partners. We are actively seeking enthusiastic individuals who are ready to leave their mark in the realms of sales and customer service. Our vibrant and rewarding work environment provides chances for personal growth and a significant impact.Position OverviewThe Retail Support Specialist (RSS) offers comprehensive, frontline assistance to AT&T customers within busy national retail environments. In this role, you will interact directly with customers and retail partners to resolve issues related to accounts, billing, devices, and services, often in high-pressure, high-traffic scenarios. Success in this position requires exceptional communication skills, emotional resilience, technological proficiency, and the ability to maintain composure and professionalism in a dynamic retail setting. Primary Responsibilities: Customer SupportDeliver friendly, professional, and solution-oriented support to AT&T customers in national retail locations.Address inquiries regarding billing, account updates, plan modifications, device support, and service issues.Troubleshoot wireless devices, network complications, and feature functionalities.Operate effectively in fast-paced retail settings while maintaining focus, professionalism, and service quality during peak periods and escalated issues. Retail Partner SupportServe as the AT&T subject matter expert for retail employees and third-party labor associates.Act as the primary AT&T representative for these partners, leading in-store support for retail escalations.Proactively collaborate with store leadership to address customer concerns, fostering partnership alignment and ensuring an outstanding customer experience.Work Environment & Schedule ExpectationsThis role is based in a retail environment and necessitates standing, walking, and engaging on the sales floor for up to 8 hours daily.Flexibility to work various schedules, including evenings, weekends, and holidays as per business requirements.Comfortable working in bustling, customer-facing environments with frequent interactions and problem-solving demands.Operational ExcellenceEfficiently navigate multiple systems while engaging with customers in real-time.Thoroughly and accurately document all interactions.Adhere to company policies, compliance standards, and privacy regulations.Achieve or surpass performance metrics, including quality, efficiency, and customer satisfaction scores.Execute and maintain approved planograms for mobile devices and signage.

Join our dynamic team at dev2 as a Retail Sales Specialist. In this role, you will be the face of our brand, providing exceptional service to customers and helping them find the perfect products. Your passion for retail and customer engagement will play a key role in driving sales and enhancing the overall shopping experience.

Join our dynamic team as a Customer Support Specialist, where you will be the first point of contact for our valued customers. Your main responsibilities will include assisting customers with inquiries, troubleshooting issues, and providing exceptional service. This role is crucial in ensuring customer satisfaction and fostering positive relationships.

Join Alpha Insight Inc. as a Retail Marketing Specialist, where you will play a pivotal role in enhancing our brand presence and driving customer engagement. In this dynamic position, you will develop and implement innovative marketing strategies tailored for the retail sector.Your responsibilities will include conducting market research, analyzing consumer trends, and collaborating with cross-functional teams to create impactful marketing campaigns. We seek a creative thinker with a passion for retail marketing and a keen eye for detail.

As a Behavior Support Specialist at Uncommon Schools, you will play a pivotal role in fostering a positive and supportive environment for our students. You will work closely with students who require additional behavioral support, implementing individualized strategies that promote social, emotional, and academic growth. Your expertise will help create a nurturing atmosphere where every student can thrive.

Join our dynamic team at Crossmark as a Retail Merchandising Specialist! We are seeking motivated individuals who are passionate about enhancing retail environments and driving sales. In this role, you will be responsible for ensuring our products are displayed effectively and are easily accessible to customers.

Role Overview Rotork is hiring a Contracts Specialist for the Sales Support Americas team in Rochester. This full-time role focuses on managing contract negotiations and supporting compliance with company policies and legal standards. What You Will Do Coordinate and facilitate contract negotiations with clients Ensure contracts meet internal policies and legal requirements Help improve contract management processes Work closely with a range of clients and internal teams

As a pivotal member of our Operations Support team, reporting directly to the Director of Operations Support, you will play a crucial role in assessing, inspecting, and auditing compliance and operational tasks across our store locations. Your daily visits to various stores will involve conducting scheduled audits and fostering strong relationships with Monro Field Teammates and Field Leadership. A constructive and positive attitude is essential as you navigate between the Store Support Center and Field Management.Compensation: The salary for this position ranges from $68,000 to $85,000 annually, with opportunities for additional compensation and incentives based on experience.Key Responsibilities:Your focus will encompass, but is not limited to, initiatives such as Monro Forward, onboarding District Managers, serving as an inventory subject matter expert, conducting safety compliance checks, and supporting major organizational initiatives.Conduct Tire Cycle Counts (TCC), Oil Cycle Counts (OCC), Physical Inventories (PI), Lift Inspections, Safety Audits, and Building & Equipment Inspections as assigned.Provide training to teammates on TCCs, OCCs, PIs, and Lift and Safety Inspections.Occasionally assist Loss Prevention with investigations.Collaborate with the Director of Internal Audit on developing remediation strategies.Propose recommendations for process enhancements and operational efficiencies.Participate in Point of Sale (POS) testing as required.Manage and schedule Store Compliance visits up to 13 weeks ahead of time.Communicate effectively with Store and District leadership regarding audit findings.Communication Skills:Work closely with Field Leadership to ensure compliance initiatives are effectively communicated and executed.Foster strong partnerships across the Store Support Center and field operations.

As a Trouble Resolution Specialist at mindlance2, you will play a crucial role in ensuring our clients receive outstanding service and timely solutions to their issues. Your expertise in troubleshooting and resolving customer inquiries will contribute to our commitment to excellence.

Kelly Services® is dedicated to connecting exceptional talent with outstanding job opportunities. We are excited to offer a contract role for an Underwriting Support Specialist I at a prestigious Fortune 500® corporation situated in Rochester, NY! By joining our team at Kelly, you will benefit from:A competitive hourly wage with weekly paymentsAccess to online professional development through the Kelly Learning CenterA variety of employee discountsAnd much more!Contract Duration: 08/01/17 – 09/29/17Schedule: 8 AM to 5 PM, Monday through Friday (unless specified otherwise)Hourly Rate: $14.79

Join alphabeinsightinc as a Retail Store Manager and lead our team in delivering exceptional customer service and operational excellence. You will be responsible for overseeing daily store operations, managing staff, and driving sales performance.Your role will include developing staff training programs, implementing marketing strategies, and ensuring the store meets its financial goals. We are looking for a passionate leader who thrives in a dynamic retail environment.

Role Overview Rotork1 is hiring an Inside Sales Specialist in Rochester. This position focuses on supporting clients across the Americas and plays a key part in driving sales growth for the company. What You Will Do Engage with customers to understand their requirements and recommend appropriate solutions Provide responsive support to clients throughout the sales process Build and maintain strong relationships to encourage repeat business Location This role is based in Rochester.

Join Crossmark as a Retail Merchandiser, where you will play a crucial role in ensuring that our products are presented in the best possible light across various retail environments. You will collaborate with store management and utilize your keen eye for detail to execute merchandising strategies that drive sales and enhance brand visibility.

Join our dynamic team as a Retail Merchandiser at Crossmark, where your expertise in merchandising will shine! We are seeking enthusiastic individuals who are passionate about enhancing the retail experience through effective product placement and visual merchandising. You will play a crucial role in ensuring that products are displayed attractively and effectively to boost sales.

Join our dynamic team as a Retail Merchandiser, where you will play a crucial role in enhancing the shopping experience for customers. This position involves executing merchandising strategies, ensuring product availability, and maintaining visual standards. You'll be interacting with various retail environments, making this a perfect opportunity for individuals who enjoy working independently and value flexibility.

Join our dynamic team as a Systems Support Engineer at Integrated Resources Inc. in Rochester, NY. We are seeking a dedicated professional who will play a crucial role in providing technical support and ensuring the seamless operation of our systems. You will collaborate with cross-functional teams to troubleshoot issues, implement solutions, and optimize system performance.

Join our dynamic team as a Retail Merchandiser where you will play a crucial role in enhancing the shopping experience for our customers. As a key member of our merchandising team, you will be responsible for ensuring that products are displayed effectively, inventory is managed efficiently, and overall store presentation is optimized. This is an immediate hire position that offers a fast-paced work environment with opportunities for growth.

Join our team as a Retail Merchandiser and become a vital part of our mission to enhance the retail experience for customers. In this role, you will be responsible for ensuring that merchandise is displayed effectively and according to company standards. Your attention to detail and passion for retail will help drive sales and improve customer satisfaction.

Join our dynamic team at Crossmark as a Retail Merchandiser! This is an exciting opportunity for enthusiastic individuals looking to start their careers in the retail industry. As a Retail Merchandiser, you will play a vital role in enhancing the customer experience by ensuring that products are displayed attractively and effectively in stores.