Help Desk Support Specialist

Fastly is looking for a Deal Desk Manager to help shape and support the deal process. This position partners with sales, finance, and operations teams to keep deals moving smoothly and efficiently. Role overview The Deal Desk Manager focuses on improving how deals are structured and closed. The role involves guiding pricing decisions, supporting negotiations, and refining workflows to make the customer experience better. Collaboration across departments is central to this work. What you will do Work with sales, finance, and operations to streamline deal processes Advise on pricing strategies and support negotiations Identify ways to optimize workflows and help drive revenue growth Requirements Experience supporting sales teams and managing deal operations Strong understanding of pricing and negotiation practices Ability to work well with multiple departments

We are looking for a dynamic and detail-oriented Deal Desk Manager to join our vibrant team at nooks in San Francisco. In this pivotal role, you will be responsible for streamlining our deal processes, enhancing operational efficiency, and ensuring that our sales teams are equipped with the tools they need to succeed.Your expertise will help drive revenue growth and optimize our pricing strategies. If you are passionate about creating impactful solutions and enjoy collaborating with cross-functional teams, we want to hear from you!

Join Canva as a Strategic Deal Desk Manager for the Americas region! In this pivotal role, you will lead and optimize our deal desk operations, ensuring that our sales teams are equipped with the tools and insights necessary to close deals efficiently and effectively. Your strategic mindset and analytical skills will play a key role in driving revenue growth and enhancing our customer experience.As a Strategic Deal Desk Manager, you will collaborate closely with cross-functional teams, including Sales, Finance, and Operations, to develop pricing strategies, streamline processes, and analyze deal performance. Your expertise will help shape the future of our sales strategy and contribute to the overall success of Canva.

Welcome to Planet. We harness the power of space to enhance life on Earth.Planet Labs designs, builds, and operates the largest constellation of imaging satellites ever created. Our innovative cloud-based platform delivers unparalleled datasets of empirical information to key stakeholders across commercial, environmental, and humanitarian sectors. We are a pioneering space and data company.Globally, clients utilize Planet's data to innovate technologies, generate revenue, support research initiatives, and tackle some of the most pressing challenges facing our world.With complete control over hardware design, manufacturing, data processing, and software development, our office is a vibrant hub of experts from diverse fields.We prioritize a people-focused culture and community, consistently striving for improvements that ensure our team members come first as we prepare for growth. Join Planet and contribute to our mission of transforming global perspectives.Planet operates globally, with a remote workforce and offices in San Francisco, Washington D.C., Germany, Austria, Slovenia, and The Netherlands.About the Role:The Global Deal Desk Manager serves as the pivotal strategic liaison among Sales, FP&A, Product, and Legal teams, acting as mission control for our most complex and strategic customer engagements. This role is instrumental in providing proactive guidance to the Sales organization, ensuring that deals are structured for optimal customer success while aligning with company goals, margins, regulatory compliance, and corporate policies. The successful candidate will drive scalability for our Pricing and Packaging, Proposals, and Services teams, overseeing the creation and implementation of effective, repeatable deal templates.This full-time, hybrid position requires in-office work at our San Francisco or Washington D.C. location three days a week.Impact You’ll Own:Leadership: Act as a strategic advisor managing a global Deal Desk function across multiple sectors and industries.Deal Structure: Design standard deal frameworks for emerging capabilities in close collaboration with Product, Engineering, and FP&A teams.Optimization: Enhance nonstandard sales to align with ASC 606 compliance.Simplicity: Evaluate deal trends and provide insights on pricing, packaging, and business rules through continuous improvement cycles.Consistency: Establish and standardize business practices across teams.

About AnthropicAt Anthropic, we are dedicated to developing AI systems that are reliable, interpretable, and steerable. Our mission is to ensure that AI serves as a safe and beneficial tool for our users and society at large. Our rapidly growing team comprises passionate researchers, engineers, policy experts, and business leaders collaborating to create advantageous AI solutions.About the RoleIn this pivotal position, you will facilitate our revenue growth by overseeing intricate deals and establishing standardized processes that harmonize speed with control. Collaborating at the crossroads of finance, sales, and legal teams, you will ensure our products successfully reach customers, supporting Anthropic's swift expansion while upholding the financial discipline and risk management practices vital for a leading AI firm. This role presents a unique opportunity to construct scalable processes from the ground up, significantly influencing our most critical customer relationships.

At Gong, we leverage cutting-edge AI technology to revolutionize how revenue teams achieve success. Our Gong Revenue AI Operating System integrates data, insights, and workflows into a cohesive, trusted framework that observes, guides, and collaborates with the world’s leading revenue teams. Utilizing the powerful Gong Revenue Graph, AI-driven intelligence, specialized agents, and reliable applications, we empower over 5,000 companies globally to gain profound insights into their teams and customers, streamline essential sales workflows, and close more deals with greater efficiency. Learn more at www.gong.io.Join us at Gong, where innovation meets ambition and where a team of passionate individuals is shaping the future of revenue intelligence. We are looking for people who are eager to contribute to what’s next in our journey. Here, you will collaborate with a dynamic team that dreams big, acts swiftly, and deeply values both the craft of our work and each other. Transparency and trust are fundamental to our operations, and every team member has the opportunity to make a significant impact. If you are ready to grow and engage in meaningful work, Gong is where you can achieve the pinnacle of your career.We are seeking a Director for our Deal Desk (Strategy & Operations) to spearhead a sales-aligned Deal Desk function as part of our enterprise Quote-to-Cash (QTC) process. This pivotal role is both cross-functional and hands-on, dedicated to supporting our Sales team by facilitating complex, global enterprise deals while ensuring pricing consistency, billing readiness, and revenue compliance.This position reports to the Senior Director of Financial Revenue Operations and works closely with Sales, Legal, Billing, Revenue Recognition, and Systems teams to expedite and streamline deal processes.

The Trade Desk is looking for a Senior Front End Software Engineer to join the Deal Desk team. This group builds web interfaces that support the company’s products and works on projects that require both creativity and strong technical skills. Collaboration is central to the team’s approach, with engineers, designers, and product managers working together to solve challenges and improve the product. What you will do Design and build user interfaces for Deal Desk products using current front-end frameworks and tools Collaborate with engineers, designers, and product managers to deliver features that enhance the user experience Take part in shaping the direction and architecture of web applications Maintain high standards for code quality and reliability through solid engineering practices Locations This position is available in Irvine, New York, San Francisco, San Jose, and Ventura.

Prolific creates the human data infrastructure essential for AI development. As AI technologies become more uniform, the value and uniqueness of human-generated data set Prolific’s products and models apart. Role overview The Deal Desk Lead, based in San Francisco, takes ownership of structuring and finalizing complex agreements involving AI data, evaluation projects, and managed services. This role acts as a bridge across Sales, Product, Customer Success, and Operations, ensuring that each deal aligns with Prolific’s financial goals, operational processes, and platform capabilities. What you will do Partner with Account Executives and Solutions Consultants to craft pricing models and delivery strategies for strategic and enterprise-level deals. Convert customer requirements into clear, actionable commercial proposals, outlining scope of work, delivery assumptions, and packaging options such as usage-based, subscription, or managed services. Create and refine guidelines to accelerate deal cycles, improve win rates, and maintain healthy margins. Location This role is based in San Francisco.

Role overview Okta, Inc. seeks a Global Head of Deal Strategy to join the team in either Bellevue, Washington or San Francisco, California. This leadership position focuses on shaping and advancing strategic initiatives that drive revenue growth and reinforce Okta’s market presence. What you will do Create and implement strategies aligned with Okta’s business objectives Work closely with teams across the organization to identify new opportunities and enhance existing processes Refine deal structures to increase value and improve efficiency Contribute to the company’s overall strategic direction

About Our TeamThe Procurement organization plays a crucial role in fulfilling our mission by ensuring that every dollar is spent in a responsible, compliant, and efficient manner. The Procurement Help Desk serves as the vital link connecting thousands of incoming requests to the appropriate processes, stakeholders, or systems, thereby providing a swift, consistent, and compliant experience across Source-to-Contract (S2C), Procure-to-Pay (P2P), Employee Workflows (EWF), and Travel & Expense (T&E). This team is essential for OpenAI’s scalability without sacrificing compliance or service quality.About the PositionWe are seeking a Senior Manager, Procurement Help Desk to spearhead the intake and resolution processes for our Procurement function. You will oversee the entire request management lifecycle—from triage logic and intake routing to SLA compliance, stakeholder escalations, and system optimization.This is a high-impact, execution-oriented role that merges operational rigor with program design. You will manage centralized intake workflows, address or redirect inbound issues, enforce service level agreements (SLAs), and maintain metrics from intake to resolution. You will collaborate cross-functionally with teams such as Legal, Tax, StratFin, Accounting, and Security to ensure that escalations are processed swiftly and compliantly, and partner with engineering to prepare systems for AI-driven support.

About the Team:The Global Business and Corporate Development (BCD) team comprises a dedicated group of seasoned deal professionals tasked with managing DoorDash’s most intricate and impactful partnerships. Collaborating across DoorDash, Wolt, and Deliveroo, we create innovative commercial models from scratch when traditional strategies fall short. Our mission involves working closely with business leaders to pinpoint growth bottlenecks and orchestrate customized deal strategies and cross-functional alignment to transform vague opportunities into quantifiable partnerships.About the Role:As a pivotal member of the Global BCD organization, you will serve as the primary commercial liaison to executive and functional leadership within the DashPass and Growth teams across the United States and Canada. In your role as Deal Lead, you will be responsible for crafting groundbreaking partnerships that address our most pressing growth challenges. You will oversee the entire deal process—from initial commercial thesis development and partner selection to deal structuring, negotiation, launch, and impact assessment. This position is designed for a deal-making expert who possesses exceptional commercial acumen to strategically determine investment priorities and ensure measurable outcomes from those investments.Why You Should Be Excited About This Opportunity:Develop Innovative Commercial Theses: Collaborate with DoorDash leadership to identify growth barriers and formulate the commercial strategies necessary to unlock significant partnership impacts.Build from Ground Up: Design unique commercial partnerships for scenarios where standard approaches do not yield results.Foster Leadership Alignment: Cultivate trusted relationships with leaders across Product, Finance, Marketing, and Strategy & Operations to secure the resources and internal commitment vital for bringing complex deals to fruition.Steer High-Stakes Negotiations: Act as the chief representative of DoorDash in discussions with senior executives at major global companies and key local players.

Join Anthropic as a key member of our Finance & Strategy team, focusing on Deal Operations in the Americas. In this dynamic role, you will collaborate with cross-functional teams to streamline processes, enhance financial strategies, and support decision-making through data-driven insights. Your contributions will directly impact our growth trajectory and ensure we maintain our commitment to ethical AI development.

Join Anthropic as a Strategic Deals Lead focused on our Compute & Infrastructure initiatives. In this pivotal role, you will spearhead the development of strategic partnerships and enhance our infrastructure capabilities. You will work closely with cross-functional teams to optimize operational efficiency while ensuring that our technical solutions are scalable and robust. Your leadership and vision will be crucial in navigating complex negotiations and driving successful outcomes for our organization.

About Postman Postman is a leading API platform, trusted by over 45 million developers and 500,000 organizations worldwide, including 98% of the Fortune 500. The company’s mission is to simplify the API lifecycle and help teams collaborate, so users can build better APIs, faster. Headquartered in San Francisco, Postman also has offices in Boston, New York, Austin, Tokyo, London, and Bangalore. Postman is privately held, backed by investors such as Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or follow @getpostman on X. For a deeper look at Postman’s vision, check out The "API-First World" graphic novel. Role Overview: Deal Operations Analyst (San Francisco, In-Office) The Deal Operations Analyst joins the Deal Operations team, reporting to the Head of Deal Operations (who reports to Revenue Operations). This role works closely with sales, finance, legal, renewals, and orders teams throughout the deal cycle. The analyst helps ensure every deal follows Postman’s policies and procedures, from quote creation to booking. This is a full-time, in-office position based in San Francisco. Key Responsibilities Create quotes and order forms for sales transactions. Review and approve qualified quote requests. Oversee the booking process for customer orders, maintaining quality and efficiency at each stage. Support both internal and external clients with order booking and tracking questions. Handle escalations related to exception management for booking requests. Investigate discrepancies in Annual Recurring Revenue (ARR) calculations. Assist Deal Operations and Sales with unique, custom, or complex deal structures to ensure quotes and order forms accurately reflect each agreement. Coordinate with internal teams, including finance, legal, renewals, and collections, to facilitate the order process, resolve issues, and achieve shared goals.

Action Property Management is hiring a full-time Front Desk Associate for The Beacon, a prominent residential community in central San Francisco. This position is based onsite and plays a key role in welcoming residents and guests. The Front Desk Associate helps maintain the smooth operation of the community by providing attentive service and supporting day-to-day front desk activities. Role overview Serve as the first point of contact for residents, visitors, and vendors at The Beacon. Assist with inquiries, provide information, and support building procedures. Help ensure a positive experience for everyone entering the property. Location This role is located onsite at The Beacon in San Francisco, CA.

We are seeking a dedicated Help Desk Support Specialist to join our team. In this role, you will provide exceptional technical support and assistance to our clients, ensuring their IT issues are resolved efficiently and effectively. You will be the first point of contact for users experiencing technical difficulties, and your goal will be to enhance their overall experience by providing timely solutions.

Join our dynamic team at Mindlance as a Help Desk Technician, where you will play a crucial role in providing exceptional technical support to our clients. In this position, you will troubleshoot and resolve hardware and software issues while ensuring customer satisfaction. If you are passionate about technology and enjoy helping others, this is the perfect opportunity for you!

Gongio seeks a Senior IT Service Desk Specialist based in San Francisco. This role centers on assisting employees with technical issues, overseeing service requests, and contributing to a reliable IT environment across the company. Key responsibilities Troubleshoot and resolve complex IT issues for staff Manage and track service requests from initiation to completion Collaborate with other teams to strengthen IT service delivery Support ongoing improvements to IT processes Requirements Extensive experience in IT support or service desk positions Skill in handling multiple requests and setting priorities Clear communicator with a focus on helpful, responsive service Comfortable working in a busy, team-oriented environment

About UsFor over 40 years, Action Property Management has set the standard for excellence in homeowner association management. Established in 1984, we embarked on a journey with a singular client and a vision to enhance ethical standards in the HOA sector. Our commitment to integrity and professionalism, complemented by our core values of excellence, innovation, and genuine care for people, continues to drive our mission. Today, as the largest privately-owned HOA management firm in the Western United States, we proudly support over 300 communities across 9 offices. Our success is powered by a dedicated team of nearly 900 passionate professionals who are committed to enriching the homeowner experience and fostering vibrant communities.Enjoy the freedom to create your own schedule with flexible hours!Action Property Management is actively seeking On-Call Front Desk Associates to join our dynamic team. This role involves working various shifts at our prestigious luxury high-rise condominiums located in San Francisco.