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Help Desk Support Specialist

CollaberaAnn Arbor
On-site Full-time

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Experience Level

Entry Level

Qualifications

The ideal candidate will possess the following qualifications:Strong problem-solving skills and attention to detailExcellent communication and interpersonal abilitiesExperience with help desk software and remote support toolsBasic knowledge of networking and operating systems

About the job

Join our dynamic team as a Help Desk Support Specialist in Ann Arbor! In this role, you will provide exceptional technical assistance and support to our clients, ensuring their IT systems run smoothly and efficiently.

Your responsibilities will include troubleshooting hardware and software issues, guiding users through step-by-step solutions, and maintaining accurate records of customer interactions.

About Collabera

Collabera is a leading provider of technology consulting and staffing solutions, dedicated to helping businesses achieve their goals through innovative IT services. Our team is passionate about technology and committed to delivering outstanding results for our clients.

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