Head Receptionist at 180 House | Central London

JOB TITLE: ReceptionistDEPARTMENT: Front OfficeREPORTING TO: Reception ManagerJOB SUMMARY: As a Receptionist, you will be the first point of contact for our guests, providing a warm and professional welcome. You will efficiently manage check-in and check-out services while assisting guests with their inquiries throughout their stay.DRESS/APPEARANCE: Adherence to hotel grooming standards and personal hygiene is essential. Uniforms must be clean and well-presented at all times.DUTIES AND RESPONSIBILITIES:Maintain cleanliness and organization of the Front Office and surrounding areas.Ensure a seamless and professional guest experience through effective management by the front of house team.Review and follow up on information from the log book and handover documentation.Stay informed about current room rates, packages, discounts, and promotions.Develop thorough knowledge of the Front Office System, room types, hotel services, and operating hours.Assist with making and modifying reservations.Stay updated on the hotel’s occupancy status, arrivals, departures, and conferences.Generate “Back Up Reports” for each shift.Understand and follow mail, package, and message handling procedures.Provide guests with accurate directions to hotel locations and guest rooms.Notify the Guest Relations Department of VIP arrivals.Facilitate room changes as necessary while following proper procedures.Communicate with the housekeeping department regarding requests and current room availability.

Join Our Team as a Receptionist!We are looking for a dedicated and professional receptionist to become the welcoming face of our organization. This position offers a competitive hourly wage of £9, with the opportunity for a temporary to permanent placement.Working Hours: 5 Days a week, 40 hours per week. Shifts will be scheduled between 6:45 AM - 3:15 PM or 2:45 PM - 11:15 PM.As a receptionist, you will report directly to the Reception Manager and play a crucial role as the first point of contact for our guests and members. Your responsibilities will include greeting visitors, managing check-ins and check-outs, and addressing any inquiries or concerns they may have. You'll also assist with reservations and handle phone calls in a professional manner.The ideal candidate will possess previous experience in a hotel or club reception environment and thrive in a fast-paced setting where multitasking is essential. Excellent verbal and written communication skills in English are a must.What We Offer:Competitive salaryCreative and supportive work environmentGenerous recognition and reward programsClothing allowanceComplimentary meals in the staff canteenFree laundry and dry cleaning for work attireAutomatic enrollment in the company's pension scheme

About the Role WSH Group is looking for a Receptionist to serve as the first point of contact in our London office. This position helps set the tone for clients and visitors, ensuring everyone feels welcomed from the moment they arrive. Main Responsibilities Greet and assist visitors as they enter the office Answer and direct incoming calls Provide administrative support to keep daily operations running smoothly Location This role is based in London.

Join Our Team as a Receptionist!We are seeking a dedicated and professional Receptionist who will be the first point of contact for our guests, providing a warm welcome and exceptional service. In this role, you will manage check-in and check-out processes and assist guests with their inquiries throughout their stay.Salary: £19,000, plus a complimentary Zone 1-6 travel card.Location: Primarily based in Acton, with occasional shifts in Notting Hill.Work Schedule: 5 days per week, with flexibility required (including weekends), typically working 9 hours per day, totaling 45 hours per week, with potential for additional hours.Start Date: As soon as possible.

Join our dynamic and dedicated team at KBC Associates Limited as a Night Receptionist, where your passion for hospitality and service excellence will shine. We are looking for an individual who embodies professionalism, warmth, and a commitment to providing unparalleled guest experiences.In the role of Night Receptionist, you will play a pivotal role in supporting our London front office team. Your responsibilities will include delivering outstanding customer service, ensuring each guest feels valued, and executing high-quality administrative tasks with precision. Key responsibilities include:Facilitating efficient and friendly check-in, rooming, and check-out processes for all guests.Proactively addressing guest inquiries and concerns with a positive attitude.Effectively managing complaints according to hotel protocols, escalating to the Night Manager when necessary.Adhering strictly to the hotel’s credit policies, ensuring compliance at all times unless directed otherwise by the Night Manager.Maintaining high standards of data entry and computer usage according to departmental guidelines.

Join wshgroup as a Receptionist, where your organizational skills will shine in our vibrant London office. As the first point of contact for our clients and visitors, you will create a welcoming environment and ensure smooth operational flow. Your responsibilities will include managing calls, handling inquiries, and supporting our team with administrative tasks. We are looking for someone who thrives in a dynamic setting and is eager to contribute to our team’s success.

Role Overview Soho House & Co. is looking for a Professional Receptionist to join the team at 180 House, located at 180 Strand in Central London. This position serves as the first point of contact for guests and members, helping create a welcoming and polished atmosphere. What You Will Do Greet visitors and members as they arrive at 180 House Manage incoming phone calls and direct them appropriately Assist with administrative tasks to support daily operations Location 180 House - 180 Strand, Temple, London WC2R 1EA

We are seeking a dynamic and engaging Receptionist to join our team at wshgroup in London. In this pivotal role, you will be the first point of contact for our clients and visitors, providing exceptional service and support. Your responsibilities will include managing front desk operations, greeting guests, handling phone calls, and performing various administrative tasks to ensure the smooth functioning of our office.

Join our dynamic team at wshgroup as a Night Receptionist! In this role, you will be the first point of contact for guests during the night shift, ensuring a warm welcome and providing exceptional customer service. Your responsibilities will include managing guest check-ins and check-outs, handling inquiries, and maintaining a secure and orderly front desk environment.

Travel ManagerJoin our dynamic team in Belgravia, London, as a Travel Manager, where your expertise will help shape the travel experiences of ultra-high-performance individuals.On Target First-Year Earnings: $150,000 ($100k base + $50k uncapped bonus based on commission from member spending and a multiplier from your contributions to Aurora's growth).Enjoy meaningful early equity opportunities and a flexible in-office work environment with the possibility of remote work days.We offer working visa sponsorship for eligible USA and EU citizens.About Aurora:Aurora is a leading travel and lifestyle management platform designed for the world's top founders, athletes, and family offices. We are supported by the most successful founder in the sector.Our innovative mobile application empowers high-performance individuals and their teams to optimize their relationships, exploration, and well-being through five lifestyle categories: travel, dining, experiences, luxury goods, and longevity.To date, we have:Raised $5M from Tier-1 investors and operators, including notable figures from Cleo, Quadpay, Supercell, Deliveroo, VistaJet, and tier-1 athletes like Kevin Love and Kyle Kuzma.Achieved industry-leading engagement rates with our paying members, resulting in a substantial waitlist.Created a proactive, seamless, and conversational product that our members frequently describe as “magic.”As we continue to expand our travel team, we invite you to take part in this exciting journey.Your Role:Are you tired of outdated systems and bureaucratic slowdowns? Do you aspire to expand your knowledge, network, and ambition while contributing to a groundbreaking global product? If you’re eager for hands-on experience with cutting-edge products and AI while having a stake in a multi-billion-dollar opportunity, this is the place for you!Our core team of 20 is looking for a full-time Travel Manager to join Aurora's Member Experience Team. In this pivotal role, you will collaborate directly with our founding travel team and our proprietary AI operating system, Astra, to enhance Aurora's global member experience, with a focus on delivering exceptional, personalized travel services.Your Responsibilities:Ensure high-touch travel execution for our global, high-performance membership base.Manage functions across travel, lifestyle, product, and operations, steadily building valuable career capital in the travel industry.Develop and nurture partnerships with top-tier industry operators and insider contacts.Participate in at least two high-budget FAM trips to deepen your on-the-ground knowledge and expand Aurora's global network.This position reports directly to Aurora's Co-Founder & COO and offers clear opportunities for rapid advancement into leadership roles across Travel, Member Experience, and Business Operations.

Join our dynamic team at WSH Group as a Receptionist. In this pivotal role, you will be the first point of contact for clients and visitors, managing front desk operations, and ensuring a warm welcome to all. Your responsibilities will include answering phone calls, scheduling appointments, and maintaining a tidy reception area.

We are seeking a friendly and professional Receptionist to join our team at Accor Hotels in London. As the first point of contact for our guests, you will play a vital role in ensuring a warm welcome and providing exceptional service. Your responsibilities will include managing guest check-ins and check-outs, handling inquiries, and maintaining a clean and organized front desk area.

Join a prestigious luxury travel company as a Luxury Travel Consultant, where your expertise in crafting personalized and bespoke travel itineraries will delight our elite clientele.Key Responsibilities:Promptly follow up on inbound leads while proactively building and managing your own sales pipeline to meet and exceed targets.Engage with clients to identify their unique travel preferences, fostering strong relationships based on trust.Convert inquiries into successful bookings by designing tailored travel packages that align with clients’ specific needs.Continuously enhance the quality of service offered to clients, demonstrating a commitment to exceeding expectations.Establish and maintain strong relationships with clients through dedicated account management.Design bespoke travel itineraries and provide competitive pricing quotes.Maximize profitability through effective negotiation of rates.Consistently achieve and surpass sales targets based on KPIs.Ensure meticulous attention to detail by taking ownership of bookings to guarantee 100% accuracy.Exhibit flexibility and willingness to assist other departments with customer inquiries.Manage your sales pipeline and bookings using our CRM and reservations system.

Transform Extraordinary Travel Experiences: Become Our Private Travel ManagerAre you driven by a passion for creating exceptional travel experiences and fostering enduring relationships with affluent individuals? Do you excel in a luxurious and exclusive atmosphere?As a pivotal member of our innovative team, you will inspire our members' love for travel by curating unmatched experiences at the finest properties and locations, along with exclusive access to premier dining and sought-after entertainment venues worldwide. Private Travel Managers will cultivate deep connections with their members, becoming experts in their individual preferences. This role transcends simple holiday bookings—it's about providing personal recommendations for transformative experiences and crafting unforgettable journeys that create lasting memories.We seek an adaptable individual who confidently embraces change—someone who can navigate a dynamic environment without sacrificing service excellence. You will possess the ambition to help elevate our Private Travel division, contributing your enthusiasm and ideas to its long-term success.If you're prepared to make a significant impact and excel in the luxury travel sector, we invite you to apply for the role of Private Travel Manager, where you will design tailor-made itineraries, manage high-profile client relationships, and orchestrate memorable experiences.Core Responsibilities:Design Exclusive Itineraries: Craft personalized travel plans for high-net-worth clients, reflecting their distinct tastes and needs.Client Relationship Management: Develop and sustain strong connections with key private members and family offices, ensuring exceptional satisfaction levels.Client Acquisition and Networking: Attract new members through the promotion of luxury travel services, leveraging existing networks, and expanding the client base via regular networking.Event Development and Hosting: Organize, attend, and host events to showcase offerings, engage with members, and elevate the visibility of the services provided.Experience Curation and Internal Collaboration: Partner with product and content teams to create unique experiences, collaborate with concierge services, destination specialists, and operational teams to ensure seamless execution of travel plans, and handle sensitive client information with the utmost confidentiality and discretion.

Do you thrive in the vibrant atmosphere of an airport? Are you drawn to a fast-paced environment where every day brings new experiences? If you enjoy connecting with people from diverse backgrounds, then a career in travel retail may be your perfect match...This position is for a newly opened Discover store located in the departure lounge at London Heathrow Airport. We are on the lookout for passionate, dynamic individuals to join our team, who are dedicated to delivering excellence and embodying the spirit of London.The Role:Outstanding customer service is at the core of our business. We aim for every customer who walks into our store to be welcomed by a friendly team of Sales Advisors ready to provide expert assistance. As a Sales Advisor, you will engage in all aspects of our bustling store, ensuring top-notch customer service both on the sales floor and at the checkout.While previous customer service experience is preferred, it is not mandatory as comprehensive training will be provided. A five-year work history and personal reference, along with a Criminal Reference Check, will be necessary for this role as the store operates airside in the departures lounge. This will be discussed in detail during the interview process, or feel free to reach out with any questions.Key Responsibilities:Customer FocusGreet customers with a warm smileAssist customers in selecting productsPromote additional salesEnsure every customer receives exceptional serviceHandle customer transactions efficientlyStock ManagementMaintain stock levels in the storeAssist with receiving goodsParticipate in inventory checksManage merchandising and pricingHousekeeping & Health & SafetyKeep the store organized and presentable at all timesEnsure safe usage of cleaning productsMaintain a tidy store and stockroom in compliance with health and safety regulationsReport any potential hazards to managementSecurityEnsure the security of stock on the sales floor and compliance with till inventoryBe responsible for shop floor security during shiftsMaintain awareness of security risks in and around the store

Join our vibrant team at Masala Zone, where we are dedicated to creating memorable dining experiences with authentic Indian cuisine, stylishly renovated interiors, and exceptional staff.

Transforming Travel, One Experience at a TimeThe ideal candidate will thrive in a UK business hours environment while demonstrating flexibility in shift patterns.Travel is a vital component of our lives, whether it’s reuniting with loved ones, embarking on thrilling adventures, or attending pivotal business meetings. However, countless travelers encounter frustrations in reaching their destinations. In fact, over 4 billion airline passengers today depend on outdated technology that fails to meet the demands of the modern, connected traveler.At Duffel, we're on a mission to revolutionize the travel industry. Our goal is to simplify travel systems and develop innovative tools that make the process seamless and enjoyable for everyone.As a proud member of Y Combinator's S18 cohort, we are supported by leading investors including Benchmark, Blossom, Index Ventures, and Kima Ventures—an incredible network that has contributed to the growth of some of the world’s most successful companies.We Value Diverse PerspectivesWe recognize that individuals approach job postings in unique ways. Some may feel they need to meet every requirement to apply, while others may see a 60% match as sufficient. If you believe you possess the necessary skills, even if you don’t meet every single criterion, we encourage you to reach out. We would love to connect, learn about your background, and explore potential fit.About Our Travel Operations TeamThe Travel Ops team is dedicated to addressing a wide range of booking inquiries, whether they involve voluntary changes requested by travelers or involuntary modifications initiated by airlines. Our focus is on providing exceptional customer service to ensure every traveler has a positive experience.This position transcends typical customer support roles.We are seeking individuals with experience in roles such as Travel Advisor, Travel Agent, Travel Consultant, Travel Sales Consultant, Ticketing Agent, or Travel Counsellor.

The ideal candidate should be prepared to work during UK business hours, with some flexibility in shift patterns.Join us in making travel effortless.Travel is vital in our lives, whether for visiting loved ones, embarking on thrilling adventures, or attending pivotal business meetings. However, many of us have faced the frustrations involved in reaching our destinations. Over 4 billion airline passengers today rely on technology that has fallen behind the expectations of the modern, connected traveler.That’s why we are on a mission to transform the travel industry's infrastructure, simplifying processes and creating tools that will make future travel seamless and enjoyable.As a proud participant of Y Combinator’s S18 cohort, we have the backing of prestigious investors like Benchmark, Blossom, Index Ventures, and Kima Ventures, who have helped shape some of the world's largest companies.A note on our job application processWe recognize that applicants engage with job postings differently. Some may feel they need to meet 100% of the qualifications listed, while others may consider 60% good enough. If you believe you possess the skills for this role but don’t meet every requirement, we encourage you to reach out. We’d love to learn more about you and explore if this could be a great match.About the Travel Operations Team at DuffelThe Travel Operations team is dedicated to handling all inquiries related to bookings, whether they involve voluntary changes requested by travelers or involuntary changes imposed by airlines. We collaborate closely with our customers to ensure their travelers receive exceptional service.

Join our dynamic team at the newly opened Discover Gourmet store located in the departures lounge of London Stansted Airport! We are on the lookout for enthusiastic and energetic team members who share our passion for high-quality, locally sourced food.At Lagardère Travel Retail, exceptional service is at the core of our mission. As a Sales Advisor, you will play a vital role in ensuring every customer enjoys a welcoming atmosphere, expert assistance, and a first-rate shopping experience both on the sales floor and at the till point.While prior customer service experience is advantageous, it is not a prerequisite. We provide comprehensive training to equip you with the skills needed for success. Due to the nature of this role, a five-year work and personal reference, along with a Criminal Reference Check, will be required, as you will be working airside. Further details will be provided during the interview process, or feel free to reach out with any questions.Key Responsibilities:Customer EngagementWarmly greet customers with a friendly demeanor.Assist customers in making informed product selections.Promote additional sales through effective link selling.Deliver consistent, high-quality customer service at all times.Manage end-to-end customer service including till operations.Inventory ManagementEnsure the store is well-stocked and replenished.Handle goods receiving duties efficiently.Conduct stocktaking and maintain inventory compliance.Oversee merchandising and pricing strategies.Store Maintenance & SafetyMaintain a clean and inviting store appearance at all times.Ensure safe usage of cleaning materials and practices.Keep stock rooms tidy and in accordance with health & safety regulations.Report any safety hazards to management promptly.Security MeasuresSafeguard store inventory and ensure till compliance.Maintain shop floor security during your shift.Stay vigilant of potential security risks in collaboration with the airport community.Ideal Candidate Profile:Excellent communication skills, both verbal and written.Adaptable to a fast-paced, changing environment.Ability to work effectively both in teams and independently.Capable of thriving under pressure.Strong interpersonal skills and a professional demeanor.Reliable and punctual with attendance.Self-motivated and proactive.About Lagardère Travel Retail:Lagardère Travel Retail is a trailblazer in the travel retail sector, proudly operating over 4,600 stores across 35 countries since 2004. Our commitment to delivering exceptional experiences for travelers is unmatched, and we invite you to be part of this exciting journey.