About the job
Hybrid role based in London or Warsaw.
Our Vision
To empower every e-commerce business globally to transform their data into immediate access to capital.
Role Overview
We are in search of an outstanding Head of Product Design to spearhead our agile and hands-on design team. This pivotal role requires not just strategic oversight but also active involvement in design execution: you will be responsible for the product design vision while personally crafting, prototyping, and delivering across our customer portal, white-label partner solutions, and internal systems.
You'll collaborate closely with engineering, product management, underwriting, and leadership to create exceptional experiences that simplify access to capital for e-commerce businesses. In this fast-paced, high-growth fintech environment, your design choices will significantly influence both revenue and customer satisfaction.
About Uncapped
Founded in 2019, Uncapped is a forward-thinking fintech company dedicated to providing working capital to small and medium-sized enterprises (SMEs) across North America and Europe. We harness various data sources to expedite credit decisions, ensuring they are faster, safer, and more convenient. Partnering with major platforms like Amazon and Walmart, we aim to establish ourselves as the premier alternative lender on a global scale.
Your Responsibilities
- Design & Deliver Outstanding Products: Lead hands-on design initiatives across our entire product suite. Develop wireframes, prototypes, and high-fidelity designs that reduce friction and enhance user satisfaction. Employ an iterative approach, breaking down larger projects into manageable increments that evolve based on user feedback.
- Develop & Scale Our Design System: Integrate our web properties into a cohesive design system that serves as our definitive reference point. Ensure uniformity and governance while facilitating swift customization for white-label embedded partner solutions.
- Champion User-Centric Strategy: Conduct research to identify usability challenges and validate design choices. Map user journeys and illustrate how design modifications lead to measurable business results. Make our brand and online presence engaging, trustworthy, and conversion-driven.
- Facilitate Cross-Functional Collaboration: Collaborate with engineering and product teams to balance ambitious design with technical feasibility. Work with underwriting and operations to clarify intricate financial workflows.
- Elevate the Design Function: Establish design best practices, mentor team members, and enhance capabilities as we grow.
Qualifications
Who You Are
- Experience & Craft: You possess over 8 years in product or UX design, with significant experience in senior roles. You have successfully launched B2B products and have a keen understanding of what constitutes exemplary fintech UX.

