About the job
About Airwallex
Airwallex stands as the premier unified payments and financial platform tailored for global enterprises. With our unique blend of proprietary infrastructure and cutting-edge software, we empower over 200,000 businesses worldwide—including renowned names like Brex, Rippling, Navan, Qantas, and SHEIN—with seamless solutions for managing business accounts, payments, spend management, treasury, and embedded finance on a global scale.
Originating from Melbourne, our dedicated team of more than 2,000 bright and innovative minds operates across 26 offices globally. Valued at an impressive US$8 billion and supported by industry-leading investors such as T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is at the forefront of developing the future of global payments and financial solutions. If you are prepared to undertake the most ambitious work of your career, we invite you to join our journey.
Attributes We Value
We seek successful innovators with a founder-like spirit who desire genuine impact, rapid learning, and true ownership. You will bring robust expertise relevant to the role and sharp analytical skills, fueled by a passion for our mission and operating principles. You thrive in a fast-paced environment, make informed decisions, and exhibit curiosity in problem-solving, balancing speed with thoroughness.
Your collaborative nature enables you to transform innovative ideas into tangible products, driving initiatives from inception to completion. By leveraging AI, you work smarter and expedite problem resolution. Here, you will address complex, high-profile challenges alongside exceptional colleagues, advancing your career as we shape the future of global banking. If this resonates with you, let’s create what’s next together.
The Opportunity
As the Head of Financial Operations, you will oversee our global FinOps function, ensuring a seamless and delightful customer experience throughout the transaction lifecycle. This pivotal leadership role involves managing high-performing teams across APAC, EMEA, and the Americas.
Your responsibility extends beyond process management; you will drive transformation, safeguarding our operational standards while consistently raising the bar through innovation. You will initiate AI-driven projects and process enhancements to achieve world-class efficiency and service quality within a rapidly expanding fintech ecosystem.
Key Responsibilities:
- Lead and mentor teams across multiple regions to achieve operational excellence.
- Implement innovative solutions and drive process improvements.
- Monitor performance metrics and ensure alignment with business objectives.
- Foster a culture of continuous learning and adaptability.

