Head of Customer Support

Join Zscaler as the Head of Sovereign & Regulated Markets for the Asia-Pacific and Japan (APJ) region. In this critical leadership role, you will be responsible for driving our strategic initiatives in sovereign markets, ensuring compliance with regulatory standards while fostering partnerships with government and regulated entities.Your ability to navigate complex market dynamics and engage with key stakeholders will be essential in positioning Zscaler as a leader in secure cloud services. You will collaborate closely with cross-functional teams to deliver innovative solutions tailored to the needs of sovereign and regulated markets.

Join Databricks as a Senior Customer Marketing Manager for the Asia Pacific and Japan (APJ) region. In this pivotal role, you will spearhead customer marketing initiatives that drive engagement and ensure our customers achieve the full value from their investment in our platform. You will work closely with cross-functional teams to design and implement strategic marketing programs that resonate with our diverse customer base.Key Responsibilities:Develop and execute customer marketing strategies tailored for the APJ market.Collaborate with product and sales teams to create compelling messaging and customer success stories.Analyze customer feedback and market trends to refine marketing strategies.Manage marketing campaigns and measure their effectiveness to optimize future efforts.

Founded in 2007, Airbnb revolutionized travel when two hosts welcomed three guests into their San Francisco home. Today, we have over 5 million hosts who have facilitated more than 2 billion guest arrivals worldwide. Our platform empowers hosts to provide unique stays and experiences, allowing guests to connect with communities authentically.Join Our Community: The Homes team is pivotal in expanding Airbnb's destination business, enhancing the supply of accommodations that align with guest expectations for quality and variety. We support our hosts globally by implementing effective growth strategies that resonate with local communities and uphold Airbnb's mission.Your Impact:In this leadership role, you will report to the Head of Homes for the Asia Pacific region and will be instrumental in shaping the growth and performance of Airbnb’s Homes business across Regulated Markets including Taiwan, Hong Kong, and Singapore. You will lead a talented team of Market Managers and devise strategies to expand high-quality listings, enhance host success, and improve guest experiences. Additionally, you will collaborate with the global hotel team to implement our hotel strategy in the APAC region, ensuring exceptional value for guests and hosts alike.Daily Responsibilities: Lead and motivate a team of Account Managers to expand Airbnb’s accommodation offerings across Regulated Markets, fostering partnerships with diverse hosts to achieve outstanding business results.Act as the liaison for the APAC region with the Global Hotels team to advance our global roadmap.Develop tailored strategies for Regulated Markets to enhance destination business based on market maturity and host segmentation.Create and execute innovative acquisition strategies to attract new, high-quality listings through local initiatives and pilot programs targeting untapped segments.Embrace experimentation to discover new supply sources, analyze outcomes, and rapidly iterate on strategies.

Join Semperis: A Force for Good - At Semperis, we pride ourselves on being a leading force in the cybersecurity landscape, dedicated to creating a supportive and empowering workplace. Our commitment to our employees' well-being ensures that they are valued and motivated to deliver their best work. We have received accolades such as being one of America's Fastest-Growing Cybersecurity Companies by Inc. 5000 and a multi-year recipient of the Inc. Best Workplace award.Your Role: We are seeking a dynamic Business Development Representative to spearhead our efforts in the APJ market from our Singapore office.Key Responsibilities:Develop and maintain a targeted list of potential clients while qualifying inbound leads according to our strategic framework.Engage in lead generation activities, implementing best practices outlined in our sales development playbook, and provide actionable feedback for process enhancements.Articulate Semperis’ value proposition and offerings effectively to prospects within IT organizations.Collaborate closely with assigned Account Executives to cultivate and expand your designated territory.Consistently meet or exceed assigned quotas and performance goals.Maintain and update prospect information and sales activities in our CRM.*We offer a comprehensive sales and prospecting technology stack designed to support your success.**Our onboarding program ensures you are fully equipped to excel in this role.*

Empower Every Identity, from AI to HumanAt Okta, we believe that identity is the foundation for unlocking the potential of AI. Our mission is to secure AI through a trusted and neutral infrastructure that allows organizations to confidently navigate this transformative era. We seek individuals who are passionate about tackling complex challenges with tangible consequences. If you are a builder and owner who thrives on speed, urgency, and excellence, we want to hear from you.This is your chance to engage in career-defining work. Join us in this mission.Your RoleWe are in search of a seasoned Revenue Operations Manager to become a key player in our Asia-Pacific and Japan (APJ) team. This pivotal position acts as the strategic connector between our operational initiatives and their execution in the region.While this role serves as the primary operational partner for the APJ region, it transcends mere regional support. You will be an integral member of the Revenue Operations team, managing projects, spearheading system enhancements, and acting as a subject matter expert on organizational processes.Key ResponsibilitiesOversee APJ territory execution to ensure bookings align with company policies, maintain accuracy, and comply with all requirements. Act as a subject matter expert for complex transactions.Serve as the main execution and escalation partner for the Finance Global Capability Center (FGCC), providing insights on intricate scenarios and ensuring consistent policy application.Collaborate closely with Sales, Deal Desk, Finance, and related teams to facilitate complex deal structures and ensure adherence to established processes.Assist with month-end and quarter-end closing activities, including the preparation, review, and enhancement of reconciliations.Identify discrepancies, trends, and opportunities for process improvement by reviewing operational data and workflows.Develop and analyze business performance reports to accurately reflect operational results, creating dashboards to aid planning and decision-making.Lead and support multiple operational and process improvement initiatives, ensuring efficient completion aligned with desired outcomes.Collaborate with Business Technology and Finance Transformation teams to support system enhancements, including user acceptance testing and issue resolution.

Role Overview Kong Inc. is hiring a Renewal Manager - APJ, based in Singapore. This role focuses on supporting customer retention and satisfaction throughout the Asia-Pacific region. The Renewal Manager oversees the renewal process, working to maintain and strengthen relationships with important clients. What You Will Do Manage the end-to-end renewal process for customers in the APJ region Build and maintain strong relationships with key accounts Work closely with sales and support teams to ensure customers receive attentive service Location This position is based in Singapore.

Nium is revolutionizing the global payments landscape by providing the infrastructure for real-time cross-border transactions. Founded with the vision of creating the payment infrastructure of the future, we are developing a programmable, borderless, and compliant money-movement system that facilitates seamless transactions among individuals, businesses, and automated systems. Our services empower banks, fintech companies, payroll providers, travel platforms, marketplaces, and other global enterprises to transfer funds instantly to any location worldwide.With co-headquarters in San Francisco and Singapore, and a presence in 14 markets with team members across over 20 countries, we pride ourselves on a company culture that emphasizes simplicity, continuous improvement, and teamwork. 2025 marked our strongest year yet, with record revenue, transaction volumes, and EBITDA profitability. As we embark on an exciting new chapter, we remain committed to in-person collaboration, operating on a hybrid model with three in-office days each week to enhance innovation and alignment.We facilitate over $50 billion in transactions annually, supported by a network that covers more than 190 countries, 100 currencies, and 100 real-time corridors. Our capabilities include rapid payouts to accounts, wallets, and cards, local collections in 35 markets, and card issuance in 34 countries, all backed by licenses in over 40 markets.Having raised over $300 million to date, Nium offers ambitious innovators the chance to significantly influence the future of global money movement at scale.Instarem, the consumer-facing brand of Nium, is dedicated to simplifying financial transactions for customers worldwide through cutting-edge technology and by addressing the complexities of global payments. Our users can manage their finances with ease, transparency, and cost-effectiveness.Role Overview: This leadership position is crucial for defining Instarem's strategy to engage consumers globally. As a business leader first and marketer second, you will establish the growth agenda, shape our brand identity, and have a direct impact on revenue generation across various markets. We seek a decisive, commercially savvy leader who excels in fast-paced environments and can translate strategy into tangible results.

Discover OktaAs a leader in identity management, Okta empowers individuals to securely access any application, service, or device. Our innovative solutions, including the Okta and Auth0 platforms, prioritize identity as a cornerstone of security and operational efficiency.At Okta, we embrace diversity in perspectives and experiences. We value continuous learning and seek individuals who can enhance our organization through their unique insights.Become a part of our mission! We are creating an environment where identity is truly yours.Okta is on the lookout for a dynamic Senior Manager of Talent Acquisition to spearhead our Go-To-Market (GTM) recruiting strategy across the Asia-Pacific and Japan (APJ) region.Reporting directly to the Senior Director of Global GTM Talent Acquisition, this pivotal role will lead and expand a high-performance recruiting team responsible for acquiring talent across all revenue-driving functions. You will manage talent acquisition for critical areas including Sales, Customer Success, Partnerships, Presales, and broader GTM support roles.In collaboration with the APJ General Manager and regional leadership, you will play an instrumental role in shaping our regional growth strategy by attracting exceptional talent and establishing a scalable, impactful recruiting engine.This is a unique opportunity for a strategic and hands-on talent acquisition leader to enhance our already robust foundation, elevate our hiring practices, and drive Okta’s next phase of growth in the APJ region.

Join coins as our Global Head of Marketing, a pivotal role that will drive our global marketing strategy and execution. You will lead a diverse team of marketing professionals, guiding them to develop innovative campaigns that resonate with our international audience. This position is based in the vibrant city of Singapore, where you will collaborate with cross-functional teams to enhance our brand presence and achieve our business objectives.

As a Director, Partner Account Manager at Databricks, you will lead strategic partnerships in the Asia-Pacific and Japan (APJ) region. Your role will involve developing and executing account management strategies that drive growth and success for both Databricks and our partners. You will collaborate closely with cross-functional teams to ensure seamless delivery of our cutting-edge data platform solutions. Your leadership will be pivotal in expanding our partner ecosystem and enhancing customer satisfaction.

Role Overview Databricks is hiring a Strategic Customer Advisor for the Asia Pacific and Japan (APJ) region, based in Singapore. This role focuses on guiding clients as they move forward with data-driven transformation. The position centers on helping organizations realize the full value of the Databricks platform, supporting their goals and ongoing satisfaction.

Role Overview Amplitude is hiring an APJ Sales Strategy & Operations Manager based in Singapore or Sydney. This role shapes sales strategy and improves operations throughout the Asia-Pacific region. What You Will Do Work with teams across functions to strengthen sales effectiveness and support revenue growth Analyze market trends to inform regional sales decisions Develop and implement strategic initiatives for the APJ sales organization Review and refine sales processes to ensure efficiency and alignment with company goals

Zimperium® stands at the forefront of enterprise mobile security, being the pioneering company to deliver a comprehensive mobile threat defense system that provides immediate, on-device protection against both known and emerging mobile cyber threats and malware.Our award-winning machine learning engine safeguards against device, network, phishing, and application attacks across iOS, Android, and Windows devices, employing a non-intrusive approach to consistently uphold user privacy.As we continue to expand at a rapid pace, we are excited to welcome a Senior Field Marketing Manager to our dynamic team!Role Overview:The Senior Field Marketing Manager will play a crucial role within our Marketing team, tasked with crafting and implementing a regional marketing strategy aimed at driving demand and generating a robust pipeline to meet our company's ambitious growth objectives. You will collaborate closely with the Sales team to identify key accounts, sales priorities, and leading channel partners, enabling you to devise and execute an optimal marketing plan that includes virtual events, live events, digital initiatives, webinars, regional content distribution, and various end-user demand generation activities in partnership with channel partners.This role is pivotal in steering the development of regional programs, keeping sales management informed of marketing strategies, and fostering alignment between field and corporate marketing efforts. You will work cross-functionally with sales, marketing, partner, and customer success teams to establish the regional marketing strategy. Additionally, you will actively assess performance and return on investment (ROI) for marketing initiatives. You will report directly to the VP of Growth Marketing.

Join Our TeamAt OpenAI, we strive to advance safe and beneficial artificial general intelligence (AGI) for all of humanity. Our commitment to this mission brings together the brightest minds in science, engineering, and business in a collaborative environment driven by innovation.The Go-To-Market (GTM) team plays a crucial role in empowering customers to harness our cutting-edge AI solutions effectively within their organizations. Comprised of dedicated professionals in sales, solutions, support, marketing, and partnerships, our team works synergistically to develop impactful solutions, making AI accessible to a wider audience.Your RoleAs the Head of Startups GTM for APAC, you will spearhead the sales strategy for our API developer platform, lead and nurture a team of API sales experts, and ensure successful client deployments. The ideal candidate will have extensive experience in sales leadership along with a deep understanding of AI technologies, demonstrating agility in a dynamic tech landscape. Key responsibilities include driving customer acquisition, managing accounts, and maintaining executive relationships.You will also be a pivotal leader, fostering cross-functional collaborations with product, marketing, developer relations, operations, and core GTM teams, while mentoring your sales team to meet business targets.This position is based in Singapore, following a hybrid work model of three days in the office each week, with relocation assistance available for new hires.Your Key Responsibilities:Lead a dynamic team of sales and venture capital partnership specialists focused on the startup sector across the APAC region.Collaborate with solutions teams to design and implement intricate customer programs and initiatives.Oversee revenue forecasts and consumption metrics.Continuously assess the competitive landscape to inform product development and strategic direction.Assist in the recruitment and onboarding of new team members.Contribute to the evolution of our company culture.Qualifications:A minimum of 8 years of experience in leading Enterprise Sales teams.Proven track record in selling platform-as-a-service and/or software solutions.Strong understanding of AI technologies and their applications.

Job Title: Head of Growth (AI SaaS)Role Overview- We are looking for a dynamic and data-driven Head of Growth with a strong global perspective.- You'll spearhead our global market penetration and growth strategies for an innovative AI recruitment SaaS platform.- Your primary focus will be to establish a sustainable Product-Led Growth (PLG) funnel through a combination of SEO, influencer outreach, and performance marketing.- Your efforts will drive significant growth in user acquisition, retention, and revenue.Key ResponsibilitiesPLG Strategy Development & Execution: Create and implement product-led growth pathways from inception to scaling.Optimize the entire user journey from initial signup and activation (Aha Moment) to monetization.Achieve scalable growth with exceptional efficiency and minimal customer acquisition costs (CAC).Multi-Channel Acquisition EngineSEO & AIO: Lead our global SEO initiatives, utilizing AI to enhance content production and keyword rankings, capturing high-intent traffic in the AI recruitment sector.Influencer & Community Marketing: Forge and nurture strong partnerships with key opinion leaders (KOLs) and consumers (KOCs) in tech and HR.Utilize AI-driven influencer networks to build brand credibility and facilitate viral growth.Paid Acquisition Optimization: Oversee global advertising budgets across platforms such as Google, LinkedIn, and Meta, continuously enhancing ROI through systematic A/B testing.Product & Data MindsetConduct in-depth analysis of user behavior data.Collaborate closely with the product team to integrate growth experiments into product features (e.g., referral programs, viral loops, AI productivity tools).Establish a closed-loop growth system.Global Market InsightsInvestigate variances in recruitment markets and regulatory landscapes across regions (e.g., North America, Europe, Southeast Asia, GDPR compliance).Customize go-to-market (GTM) strategies based on findings.RequirementsProven Global Expansion Experience: Minimum of 5 years in SaaS growth roles.Documented success in scaling AI or recruitment SaaS products internationally.Experience in scaling from startup to $10M+ ARR is highly desirable.Growth Expertise: Profound knowledge of PLG models.Hands-on experience with SEO, paid acquisition, and influencer marketing.Strong insights into cutting-edge, AI-native growth strategies.Exceptional Data Sense: Proficient with growth analytics tools such as Amplitude, Mixpanel, and Segment.Highly experimental with strong logical and analytical capabilities.AI Recruiting Domain Knowledge: Comprehensive understanding of AI's impact on recruitment workflows (screening, matching, interviewing).Ability to translate industry value into compelling marketing narratives.Communication & Execution: Fluent in English and Chinese.Excellent cross-cultural collaboration skills.Proven ability to lead diverse teams in a fast-paced environment.

Join our dynamic team at aleph as the Head of Key Accounts for Pinterest Ads, driving impactful advertising strategies and fostering strong client relationships. In this pivotal role, you will lead our key accounts department, ensuring that our clients achieve their marketing goals through innovative and effective ad solutions on Pinterest. Utilize your expertise to analyze market trends, optimize account performance, and collaborate with cross-functional teams to deliver exceptional results.

Location:Hybrid - Singapore/MalaysiaAbout Us:Nodeworthy is at the forefront of revolutionizing trading experiences within the Solana ecosystem. Our innovative on-chain trading platform is designed to function seamlessly under real market conditions, ensuring reliability and performance.Position Overview:We seek a dynamic Head of Market Risk to architect and enhance the risk management systems for our cutting-edge on-chain trading platform. This role is pivotal, requiring a hands-on approach to market analysis, early risk identification, and the strategic design of our risk systems. Collaboration with traders, product managers, and engineers is essential to maintain platform integrity across diverse market scenarios. This position emphasizes analytical thinking, design acumen, and decisive action.Key Responsibilities:Analyze market trends, trading activities, and positions to uncover emerging risks.Assess key performance metrics such as open interest, funding rates, leverage, and concentration for effective risk evaluation.Examine atypical market behaviors to pinpoint potential vulnerabilities.Develop and enhance core risk management frameworks, including liquidation processes, margin policies, and exposure limits.Innovate advanced risk mechanisms such as auto-deleveraging (ADL) and loss distribution frameworks to ensure system stability during extreme market fluctuations.Advise and implement adjustments to risk parameters in response to changing market dynamics.Collaborate closely with engineering teams to translate strategic concepts into actionable system designs and enhancements.Provide guidance and support during periods of heightened market volatility or distress.

About MistralAt Mistral AI, we harness the transformative power of artificial intelligence to streamline processes, boost productivity, and foster creativity. Our technology is designed to seamlessly integrate into everyday workflows.We are committed to democratizing AI with high-performance, optimized, open-source models, products, and innovative solutions. Our extensive AI platform caters to both enterprise and individual needs, featuring Le Chat, AI Studio, Mistral Code, and Mistral Compute — a comprehensive suite that delivers cutting-edge intelligence to users.As a vibrant and collaborative team, we are passionate about the potential of AI to revolutionize society. Our diverse workforce thrives in competitive environments, driving innovation and creativity. Our teams are located across France, the USA, the UK, Germany, and Singapore. We value creativity, humility, and teamwork.Join us in shaping the future of AI and making a significant impact together. Discover more about our culture at https://mistral.ai/careers.Role OverviewWe are looking for a seasoned Director of Communications to lead our communications strategy in the APAC region. This role will focus on executing our communications plan across all internal and external channels, with an emphasis on market enablement in the area.As the Director of Communications for APAC, you will be instrumental in crafting Mistral's narrative, ensuring that our vision, mission, and values are effectively conveyed to all stakeholders in the region. You will support our growth in the Asian market by creating compelling messaging that distinguishes Mistral's unique selling proposition from competitors, while also driving media relations to enhance our visibility in the press.Key ResponsibilitiesYour responsibilities will include:Strategic Communications and Planning• Develop and execute a comprehensive communications strategy that aligns with corporate objectives, enhances our brand reputation, and supports growth initiatives.• Stay updated on industry trends, competitor activities, and emerging best practices to inform strategic decisions.

Join Billups as the Head of Commercial & Investment for the Asia region, where you will spearhead our strategic initiatives and drive growth in this dynamic market. In this pivotal leadership role, you will be responsible for identifying and capitalizing on investment opportunities, enhancing our commercial footprint, and building strong partnerships across the region.