Head of Customer Programs

Join the San Francisco Museum of Modern Art as a School Programs Assistant and play a pivotal role in enhancing educational experiences for students and educators. In this dynamic position, you will support the development and implementation of various school programs, working closely with both the education team and community stakeholders.

We are seeking an enthusiastic and dedicated After School Program Assistant Instructor to join our vibrant team at bacr, supporting Program Instructors in delivering engaging academic and physical activities within our After-School Programs. This role involves interacting with up to 20 youths during after-school hours, Monday through Friday.Reports to: Program CoordinatorOur expanded learning programs provide structured educational opportunities outside the traditional school day, incorporating academic support, enrichment activities, and skill-building to enhance students’ overall growth and development. The Assistant Program Instructor plays a crucial role in fostering a safe, supportive, and interactive learning environment, aligned with the 12 quality standards of the Expanded Learning Program. We are looking for a candidate who is creative, energetic, and deeply passionate about education and youth development, with a strong commitment to continuous improvement and community engagement.

Are you passionate about education and eager to gain hands-on experience in a dynamic teaching environment? Join us at Mission Graduates! We are seeking a dedicated Bilingual After School Program Teacher to engage with K-12 students in the vibrant Mission District of San Francisco. You'll collaborate with experienced SFUSD teachers while fostering a supportive and encouraging atmosphere for our students. If you're ready to make a difference, we want to hear from you!

Are you passionate about education and eager to make a difference in the lives of students? At Mission Graduates, we offer you the opportunity to launch your teaching career while gaining invaluable hands-on experience in lesson planning and classroom management. Collaborate with dedicated SFUSD teachers in a supportive environment, helping K-12 students thrive in San Francisco's vibrant Mission District.

About GLIDEGLIDE is a celebrated center for social justice, committed to combating systemic injustices and creating pathways out of poverty and crisis. By offering integrated services, advocacy initiatives, and fostering an inclusive community, GLIDE empowers individuals, families, and children to find stability and thrive. We are at the forefront of tackling some of society’s most urgent issues, such as poverty, housing and homelessness, and social justice. Our mission is to establish a radically inclusive, just, and loving community dedicated to alleviating suffering and breaking the cycles of poverty and marginalization.Position Summary:The Teacher’s Assistant (Floater) plays a crucial role in supporting the teaching staff in executing Afterschool Program activities. This position is responsible for maintaining a positive and nurturing environment while supervising children and youth in various settings including classrooms, hallways, and school yards. The Teacher’s Assistant will float between rooms to provide necessary teaching support and ensure compliance with regulations set by the Department of Children, Youth and Families (DCYF), California Community Care Licensing, and the Department of Social Services. A flexible schedule is required, including some evenings, and regular attendance is essential.

Are you eager to launch your teaching career or work directly with young learners? Do you aspire to acquire valuable hands-on experience in lesson planning, leading classes, and collaborating with educators from the San Francisco Unified School District? If so, Mission Graduates is the perfect place for you! Join us in a nurturing and collaborative environment alongside dedicated faculty members, where you will have the opportunity to support K-5 students in the vibrant Mission District of San Francisco.

Join our dynamic team at Unitek Learning as we seek a passionate and dedicated Assistant Nursing Program Director. In this pivotal role, you will support the Nursing Program Director in overseeing the academic and operational aspects of our nursing programs. Your expertise will be crucial in fostering an environment of academic excellence, ensuring compliance with accreditation standards, and nurturing the growth of our nursing students.As the Assistant Nursing Program Director, you will engage with faculty, students, and industry stakeholders to enhance our curriculum and deliver high-quality nursing education. You will also play a key role in recruitment and retention efforts, working collaboratively to build a robust nursing program that meets the needs of our community.

Astranis Space Technologies Corp. is at the forefront of satellite innovation, crafting advanced satellites designed for high orbits that extend humanity's reach into the cosmos. Our satellites deliver dedicated and secure communications networks to a diverse clientele, including large enterprises, sovereign governments, and the U.S. military. With five satellites successfully in orbit and numerous launches on the horizon, we are addressing a backlog of over $1 billion in commercial contracts.As a trusted partner in satellite communications, we cater to clients with rigorous demands for reliability, data security, network visibility, and tailored solutions. Backed by over $750 million in funding from leading investors such as Andreessen Horowitz, Blackrock, and Fidelity, our team of 450 engineers and entrepreneurs operates from a 153,000 sq. ft. state-of-the-art headquarters in Northern California.Technical Program Manager, USG ProgramsAs a Technical Program Manager focused on U.S. Government programs, you will be pivotal in steering the execution of Astranis's satellite initiatives from initial concept to final delivery. Reporting directly to the Director of USG Programs, you will be responsible for program outcomes related to schedule, budget, risk management, and customer engagement. This role demands a combination of programmatic leadership and technical expertise, engaging in hands-on problem solving while maintaining strategic oversight. You will conduct trade studies to enhance mission system architectures, facilitate coordination across spacecraft and ground segments, and ensure all technical, contractual, and mission requirements are fulfilled. Additionally, you will help refine and scale our USG program execution frameworks and cross-functional processes as our portfolio grows.Key ResponsibilitiesOversee government-related program execution from inception to completion, encompassing small internal R&D projects to comprehensive multi-spacecraft missions.Establish, manage, and communicate program schedules, budgets, and resource allocations to guarantee successful project delivery.Lead the risk management process, including documentation, tracking of mitigation strategies, and approval of risk closures.Ensure that programs meet all technical and programmatic specifications by monitoring and reporting key performance indicators.Conduct regular internal and external program reviews, emphasizing schedule trends, risks, and progress against significant milestones.Act as the primary liaison for government programs, leading design reviews, reporting, and milestone readiness assessments.Collaborate with engineering, operations, and mission assurance teams to ensure alignment on requirements, interfaces, and design development.

Join KIPP, a national nonprofit network of college-preparatory public schools, as an After School Instructor for the 2025-2026 school year. In this vital role, you will engage and inspire students outside of regular classroom hours by facilitating enriching activities, promoting academic growth, and fostering a love for learning. You will have the opportunity to work closely with students from diverse backgrounds, helping them to develop both socially and academically.

Founded in 2007, Airbnb has transformed the travel landscape by connecting over 5 million hosts with more than 2 billion guests worldwide. Our platform empowers hosts to offer distinctive stays and experiences, allowing guests to immerse themselves in local communities in an authentic manner.Join Our Dynamic Community: The Roadmap Planning & Program Management team plays a pivotal role in bridging strategy and execution, focusing on the planning and delivery of the company’s flagship products while equipping executives with the insights necessary to steer bi-annual releases.As a key contributor, you will influence the company roadmap and enhance product-driven program management practices. Our team is central to cross-functional collaboration, connecting leaders from design, product marketing, engineering, supply, operations, and beyond. Together, we ensure the effective delivery of our roadmap and strategically engage with stakeholders to shape the future of Airbnb.Your Impact: In this role, you will manage critical initiatives across various organizational functions—design, engineering, product marketing, operations, and more. This is a highly strategic position intended to enhance the quality and speed of cross-functional product development by acting as a catalyst. Your success hinges on your ability to bring clarity to complex situations, dive into details, and communicate effectively and promptly. You will cultivate relationships, inspire others with your vision, and leverage data to persuade stakeholders. Achieving success in this position will require keen analytical skills, attention to detail, a holistic perspective, and the ability to influence key stakeholders.A Day in the Life: Collaborate with engineering, product marketing, design, community support, and other cross-functional teams to deliver software product programs at the highest quality and on schedule.Identify dependencies across functions to optimize the overall system and provide top-tier offerings at scale. Engage in...

Discord connects over 200 million users each month for a variety of reasons, yet one unifying activity predominates: gaming. With over 90% of our audience engaged in gaming, they collectively spend an astounding 1.5 billion hours on our platform monthly, exploring thousands of unique titles. As we shape the future of gaming, our mission is to enhance the social experience for gamers before, during, and after gameplay.We are on the lookout for a skilled Design Program Manager to collaborate closely with our Systems teams. This pivotal role combines design expertise, systems thinking, and cross-functional execution, making it a high-impact, high-trust position.The Systems team consists of Design Systems and Creative Systems. The Design Systems team focuses on creating the foundational primitives and standards utilized by engineers and designers to develop Discord's products. Meanwhile, the Creative Systems team is responsible for defining and maintaining the graphic, illustration, and motion systems that establish Discord's visual identity.As the Design Program Manager, you will assist Systems Designers and Engineers in balancing proactive planned work initiated by the internal team with reactive incoming requests from our partner teams. By merging strategic vision with operational execution, you will enable the entire Systems team to deliver their projects with clarity, speed, and purpose.Reporting to the TPM organization, your daily collaboration will involve Systems leads, designers, engineers, as well as cross-functional partners across the company. This role is meant for someone who thrives on transforming complexity into clarity to accelerate the efforts of design and engineering teams.

Role overview Decagon seeks a Technical Program Manager based in San Francisco to coordinate work across multiple teams and deliver new technical solutions. This position guides projects from initial planning through completion, ensuring schedules stay on track and technical milestones are achieved. What you will do Lead cross-functional teams to meet project goals Track project progress and adjust plans when necessary Share updates and collect feedback from stakeholders Clarify and verify technical requirements throughout each project Help advance Decagon’s strategic programs through strong program management

About UsTwitch is the largest live streaming platform globally, fostering vibrant communities around gaming, entertainment, music, sports, cooking, and more. Every day, thousands of communities unite to share their passions.We are dedicated to community collaboration. Our team members are enthusiastic about teamwork, innovation, and problem-solving. If you’re passionate about empowering live communities, we invite you to explore our initiatives on LinkedIn, X, and our Blog. Don’t forget to check out our Interviewing Guide to prepare for our hiring process.

Waymo is at the forefront of autonomous driving technology, dedicated to becoming the world's most trusted driver. Originating from the Google Self-Driving Car Project in 2009, our focus has been on developing the Waymo Driver—The World’s Most Experienced Driver™—aimed at enhancing mobility access and significantly reducing traffic-related fatalities. The Waymo Driver is the backbone of our fully autonomous ride-hailing service and can be adapted for various vehicle platforms and applications. With over ten million rider-only trips and a remarkable experience of over 100 million miles driven autonomously on public roads, alongside extensive simulation across more than 15 U.S. states, we are poised for the future.Waymo’s Technical Program Managers are pivotal in executing our roadmap through strategic cross-functional planning, clarity, and proactive risk management. We thrive in navigating complex technical and operational challenges without predefined guidelines, acting with thoughtful urgency to drive meaningful conversations and outcomes. Our team collaborates intimately with all facets of Waymo to structure, oversee, and propel the work necessary for real-world deployments of the Waymo Driver across diverse platforms and regions.This position follows a hybrid work model and reports directly to the Director of Technical Program Management.Your Responsibilities:Lead the management of international expansion programs, establishing strong and scalable frameworks to introduce Waymo in new countries.Advance the new market framework to support future growth into additional regions.Own and drive critical cross-functional activities necessary for market entry and launch in new countries, focusing on vehicle, software, regulatory, compliance, policy, external engagement, and partner readiness.Coordinate deliverables across both internal and external teams, optimizing workflows and processes as necessary.Proactively identify and mitigate business-critical risks and dependencies.Keep stakeholders informed and aligned, representing programs to senior leadership and escalating issues as needed to eliminate obstacles.Your Qualifications:Over 10 years of experience managing intricate cross-functional programs.Proven track record in driving international expansion initiatives with a comprehensive understanding of market-entry functions (e.g., Product, Engineering, Legal, External Engagement).Exceptional leadership capabilities, with strong communication skills and the ability to inspire and align teams.

ABOUT USThe San Francisco Unified School District (SFUSD) ranks as the seventh largest school district in California, proudly serving over 50,000 students who communicate in more than 44 different languages across 130 schools throughout San Francisco. Our mission is to help every student discover their unique spark, develop a strong sense of self and purpose, and graduate high school fully prepared for college and career, equipped with the skills and dispositions outlined in SFUSD’s Graduate Profile. Each day, we strive to provide our students with high-quality instruction and equitable support required to thrive in the 21st century.To learn more about SFUSD, please visit www.sfusd.edu.CULTURE AND VALUESThe SFUSD community thrives on our Core Values:Student-centered: Prioritizing student needs above all.Fearless: Overcoming challenges with resilience.United: Celebrating and building on each other's strengths.Social Justice: Advocating for the most vulnerable members of our community.Diversity-driven: Valuing and seeking to understand each individual.Our aspirations for the future of public education in San Francisco are inspired by our Vision, Values, and Guardrails. Together with our strategic plan, we are re-envisioning how public education will evolve over the next decade to meet the changing needs of our city. As a CORE district, SFUSD leads in transformative systems change, promoting comprehensive school accountability and innovations that enhance the instructional core, which is the foundation of our strategic initiatives.JOIN OUR TEAMWe are in search of talented individuals from diverse backgrounds and experiences who share our mission, are committed to equity, and are motivated to unlock our children's potential. Ideal candidates will be strong collaborators, effective communicators, and adept problem solvers who thrive in a culture of continuous learning.The Deputy Superintendent of Educational Services is a pivotal executive leadership role that reports directly to the Superintendent. This position entails providing strategic leadership, oversight, and accountability for all facets of curriculum development and educational services, ensuring that we meet the educational needs of our diverse student population.

Why join usAt Brex, we are at the forefront of the AI-powered spending revolution. Our platform integrates corporate cards, banking, and global payments with intuitive software for travel and expenses, empowering businesses to manage their spending confidently. We proudly serve tens of thousands of clients, from innovative startups to established enterprises like DoorDash, Flexport, and Compass, helping them to take control of their finances, reduce costs, and enhance operational efficiency on a global scale.Joining Brex means pushing your boundaries, questioning norms, and collaborating with some of the most talented individuals in the industry. We are dedicated to fostering a diverse and inclusive workplace, where your potential is limited only by your imagination. We provide the tools, resources, and support necessary for you to advance your career.AI at BrexOur AI Engineering team is transforming financial management by embedding intelligent, autonomous systems into the Brex platform. We create AI agents capable of not just providing insights but also making decisions, optimizing spending, and managing workflows in real-time. By integrating proprietary financial data with our product and platform infrastructure, we simplify complex financial operations into seamless automated experiences, setting a new benchmark for modern financial practices.What you’ll doIn your role as an Engineering Program Manager, you will spearhead coordination across engineering, product, infrastructure, security, legal, and finance teams as we develop AI-driven products. You will be responsible for managing cross-functional execution of our AI initiatives, ensuring that complex, multi-team projects are delivered effectively.Your mission will be to clarify ambiguity, organize workflows across various teams, and ensure accountability. You will translate strategic goals into structured plans with precise objectives, timelines, and decision documentation. Your role will also involve unblocking stalled initiatives, escalating issues when needed, and ensuring that teams adhere to their commitments—all while allowing our senior engineers to focus on their core work without the distraction of program management.If you thrive in dynamic environments and are passionate about enforcing operational excellence while driving projects to completion, this position is perfect for you.Where you’ll workThis position is based in our San Francisco office, which operates in a hybrid model, combining the collaborative energy of in-person work with the flexibility of remote options.

About Us:Motive empowers physical operations with innovative tools designed to enhance safety, productivity, and profitability. For the first time, safety, operations, and finance teams can manage their drivers, vehicles, equipment, and fleet expenditures through a unified system. With cutting-edge AI technology, the Motive platform delivers comprehensive visibility and control, significantly minimizing manual workloads through automation and task simplification.Serving nearly 100,000 clients, from Fortune 500 corporations to small businesses, Motive operates across industries such as transportation and logistics, construction, energy, field services, manufacturing, agriculture, food and beverage, retail, and the public sector.Discover more at gomotive.com.Role Overview:We are looking for a dynamic leader to establish and steer our Technical Program Management team. This strategic, high-impact position will be pivotal in shaping our execution across the engineering domain as we create state-of-the-art custom hardware and software solutions. You will lead a team of Technical Program Managers—experts in embedded software and feature integration—who facilitate the daily execution of our Connected Devices Engineering initiatives.This role requires exceptional cross-functional leadership, acting as a vital link between engineering, product, customer-facing, and business stakeholders. You will gain executive-level visibility and be responsible for ensuring that our most crucial programs are delivered on schedule while continuously enhancing our operational efficiency. In addition to keeping programs on track, you will foster a culture of open communication, proactive problem-solving, and seamless collaboration among full-stack software, product, and Quality Assurance teams.Key Responsibilities:Develop and expand a high-performing Technical Program Management organization by attracting, nurturing, and retaining top talent.Ensure impeccable execution of mission-critical programs by upholding schedule integrity, proactively identifying and resolving blockers, clarifying requirements, and aligning all stakeholders.Influence strategic direction by shaping product roadmaps, driving data-informed feature prioritization, and owning end-to-end schedule commitments with full accountability for delivery.Promote operational excellence by designing, implementing, and continually refining scalable processes and frameworks that enhance efficiency and productivity.

DoorDash seeks a Senior Immigration Program Manager to guide immigration strategy and day-to-day operations for a workforce with varied backgrounds. This position oversees immigration processes, ensures compliance with current regulations, and assists employees as they navigate their immigration journey. What you will do Manage and improve immigration workflows for employees across multiple locations Monitor and maintain compliance with immigration laws and policies Support international hires throughout their onboarding and immigration process Contribute to programs that promote inclusivity for employees from different backgrounds Locations San Francisco, CA Seattle, WA Tempe, AZ Los Angeles, CA

About UsAt Edpuzzle, we are at the forefront of the edtech revolution, with vibrant offices in San Francisco and Barcelona. With over a decade of experience, we empower educators to craft engaging and interactive learning experiences that captivate students. Our software is designed by teachers for teachers, making it easier than ever to enhance learning through video and beyond.Join millions of teachers and students worldwide using Edpuzzle to create a more equitable and engaging educational landscape. If you are driven by a passion for making a difference and thrive in a learning environment, Edpuzzle could be your next great opportunity!Why Work at Edpuzzle?Being part of Edpuzzle means being part of a global team committed to transforming education. Imagine a workplace where you can connect with colleagues anytime, whether in-person or remotely. Here, you can contribute to one of the largest edtech platforms while also enjoying team-building activities with talented coworkers. We pride ourselves on selecting the best, fostering an environment of trust and support, where your insights and decisions are valued.Our recent employee satisfaction survey highlighted our dedication to fostering a positive workplace, with 92% of respondents praising our Work-Life Balance, 85% noting strong Leadership, and 84% feeling Engaged. We truly care about cultivating an environment where everyone can flourish, feel supported, and do their best work—after all, education is the core of what we stand for.The Recruitment ProcessOur interview process is designed to foster mutual understanding. Each stage is tailored to showcase your unique skills while providing insight into our culture and team dynamics. For a detailed overview of our recruitment process, please refer to our Selection Process Guide which outlines each step of your journey with us. A dedicated team member will support you throughout, allowing you to meet various Edpuzzlers along the way.