Head of Call Services for the APAC Region

About the RoleJoin us as the dynamic Regional Head of Public Relations at our APAC headquarters in Singapore. This pivotal role will place you at the forefront of our communications strategy for foodpanda, leading PR initiatives across ten diverse markets in the APAC region.Your ResponsibilitiesStrategic Leadership: Spearhead and shape comprehensive PR strategies encompassing corporate, consumer, financial, and organizational communications. Collaborate closely with our diverse markets to ensure alignment with global and regional narratives.Stakeholder & Executive Counsel: Serve as a trusted advisor to APAC leadership and senior executives, providing strategic insights on communication approaches and executive profiling. Act as a liaison between local markets, APAC leadership, and global teams, fostering collaboration across departments.Crisis & Reputation Management: Provide expert guidance during sensitive issues, ensuring effective communication that protects and enhances foodpanda’s brand reputation.Media Relations: Utilize established relationships with international business and tech media to elevate foodpanda’s industry standing. Proactively develop narratives that position foodpanda as a leader in delivery and tech-enabled platforms.Content & Narrative Building: Create engaging and culturally relevant content that resonates with various stakeholders, including customers, merchants, and partners, while ensuring a consistent core message across different channels.Team Development: Lead, mentor, and develop a high-performing PR and communications team, implementing best practices and establishing a center of excellence.

We are seeking an innovative and strategic leader to join Stripe as the Head of Communications for the APAC region. In this pivotal role, you will craft and implement communication strategies that elevate our brand presence and engage stakeholders across diverse markets. You will work collaboratively with cross-functional teams to align our messaging with business objectives and drive impactful narratives that resonate with our audience.

Join Chainalysis as the Head of Policy for the APAC region, where you will be at the nexus of policy and regulatory affairs in the dynamic world of digital assets. Our Policy and Regulatory Affairs team serves as a vital resource for both internal and external stakeholders, navigating the complexities of an ever-evolving landscape. Your role will be pivotal in supporting our continued growth through effective legislative analysis that bolsters our operations while fostering relationships with public and private sector clients.As the Head of Policy, you will possess an in-depth understanding of regulations pertaining to emerging financial technologies, including the FATF standards for AML/CFT, market integrity, and financial consumer protection. You will act as a passionate advocate and educator for Chainalysis and the broader digital asset ecosystem. With your extensive network and influence, you will lead the policy initiatives across the region, representing Chainalysis in key regulatory discussions and engaging with government agencies and lawmakers.Key Responsibilities:Act as the primary liaison to crucial policy and regulatory stakeholders in Singapore, Australia, South Korea, and Japan, including bodies such as MAS, AUSTRAC, FSC/FSS, JFSA, and relevant law enforcement agencies.Formulate and implement market-specific policy and regulatory strategies that position Chainalysis as a leader in digital assets, AML/CFT compliance, and financial crime prevention.Cultivate and sustain robust relationships with regulators and government officials through consultations, roundtables, and collaborative public-private initiatives.Represent Chainalysis in regional policy discussions, serving as a spokesperson on critical issues affecting the industry.Prepare and coordinate responses to regulatory consultations, proposed rules, and legislative changes in priority markets.Stay abreast of regulatory developments across the region, providing actionable insights and recommendations to internal teams.Collaborate closely with APAC leadership and cross-functional teams to identify strategic engagement opportunities and advance policy objectives.Work with Engineering, Sales, and Marketing teams to ensure product offerings and messaging align with local regulatory requirements.

About MistralAt Mistral AI, we harness the transformative power of artificial intelligence to streamline processes, boost productivity, and foster creativity. Our technology is designed to seamlessly integrate into everyday workflows.We are committed to democratizing AI with high-performance, optimized, open-source models, products, and innovative solutions. Our extensive AI platform caters to both enterprise and individual needs, featuring Le Chat, AI Studio, Mistral Code, and Mistral Compute — a comprehensive suite that delivers cutting-edge intelligence to users.As a vibrant and collaborative team, we are passionate about the potential of AI to revolutionize society. Our diverse workforce thrives in competitive environments, driving innovation and creativity. Our teams are located across France, the USA, the UK, Germany, and Singapore. We value creativity, humility, and teamwork.Join us in shaping the future of AI and making a significant impact together. Discover more about our culture at https://mistral.ai/careers.Role OverviewWe are looking for a seasoned Director of Communications to lead our communications strategy in the APAC region. This role will focus on executing our communications plan across all internal and external channels, with an emphasis on market enablement in the area.As the Director of Communications for APAC, you will be instrumental in crafting Mistral's narrative, ensuring that our vision, mission, and values are effectively conveyed to all stakeholders in the region. You will support our growth in the Asian market by creating compelling messaging that distinguishes Mistral's unique selling proposition from competitors, while also driving media relations to enhance our visibility in the press.Key ResponsibilitiesYour responsibilities will include:Strategic Communications and Planning• Develop and execute a comprehensive communications strategy that aligns with corporate objectives, enhances our brand reputation, and supports growth initiatives.• Stay updated on industry trends, competitor activities, and emerging best practices to inform strategic decisions.

About Checkout.com Checkout.com supports digital payments for brands like eBay, ASOS, Klarna, Uber Eats, and Sony. Each year, the company processes billions of transactions, aiming to make online payments smooth and nearly invisible for businesses and their customers. Headquartered in London, Checkout.com operates from 19 offices across six continents. The team values performance, continuous improvement, and a results-driven mindset. Employees are encouraged to shape the future of fintech through their work. Role Overview: Regional Treasurer for APAC The Regional Treasurer for APAC will lead the Treasury team across Asia-Pacific, based in Singapore. This role involves designing and executing a Treasury strategy that supports Checkout.com’s business goals in the region. The Regional Treasurer manages a team of 12, with direct oversight of daily operations in both Singapore and Tokyo offices. Regular interaction with senior management and stakeholders across APAC is a key part of the role. Main Responsibilities Develop and implement the regional Treasury strategy in line with global objectives. Lead and mentor a team of 12 Treasury professionals across Singapore and Tokyo. Oversee daily Treasury operations, including banking relationships and liquidity management. Drive initiatives to optimize regional liquidity and increase investment revenue. Manage multi-currency transactions, settlements, and payouts. Identify and mitigate financial and foreign exchange risks in the region. Act as a key liaison for senior management and stakeholders throughout APAC. What We Look For Strong organizational skills and attention to detail. Ability to adapt to changing priorities and business needs. Track record of delivering results while maintaining accuracy and alignment. Experience in both strategic planning and hands-on Treasury operations. Location This position is based in Singapore, with responsibility for teams in both Singapore and Tokyo.

Join Adyen as our Marketing Lead for the APAC region, where you will spearhead innovative marketing strategies that resonate with our diverse clientele. Your role will involve collaborating with cross-functional teams to enhance our brand presence and drive customer engagement across multiple channels.As a key player in our organization, you will be responsible for developing and executing marketing campaigns tailored to the APAC market, analyzing performance metrics to refine strategies, and fostering strong relationships with stakeholders. Your expertise will help shape our marketing vision and ensure its alignment with our overall business objectives.

About Oneness: Oneness is an innovative organization committed to promoting unity, collaboration, and groundbreaking solutions across various sectors. We take pride in building meaningful connections and delivering impactful solutions that resonate deeply with our clients and communities. At Oneness, we uphold values of integrity, creativity, and excellence, striving to positively influence the world through our services and initiatives.Responsibilities:- Formulate and execute strategic public relations plans to elevate the company's brand image and reputation.- Cultivate and sustain robust relationships with media outlets, journalists, and critical stakeholders.- Compose press releases, speeches, and other communication materials to effectively represent the company's narrative.- Monitor media coverage and public sentiment, providing management with regular reports and insights.- Organize and oversee press conferences, interviews, and other public engagement events.- Manage crisis communications and devise strategies to mitigate potential reputational risks.- Collaborate with marketing and other departments to ensure cohesive messaging across all channels.- Stay informed on industry trends and best practices to continuously enhance PR strategies.

Join LVMH Moët Hennessy Louis Vuitton as a dynamic Public Relations Intern in Singapore, where you will gain hands-on experience in the luxury marketing sector. You will collaborate with our marketing team to develop innovative PR strategies and assist in executing impactful campaigns that elevate our brand presence.

Location: Open to candidates based in any APAC country where Port Services operates.Reporting: Senior Director, Service FrontlinesKonecranes is a global leader in port services, dedicated to enhancing operational efficiency through our extensive range of offerings. With a diverse workforce from over 30 nationalities, we operate in more than 20 countries worldwide, providing unmatched equipment expertise and customer service.We are seeking a strategic and business-savvy Regional Director of Port Services for APAC to spearhead our frontline operations in the region, which includes Australia, New Zealand, Singapore, Malaysia, India, China, and Indonesia.This pivotal role falls under our Service Frontlines Business Line, which focuses on delivering premium customer service and fostering a local presence. The Service Frontlines encompass all necessary functions to provide a comprehensive scope of services, including Spare Parts Sales, Field Service, Project Management, and first-level customer support.As the regional leader, you will possess a strong background in managing profitable P&L businesses. Your customer-centric and collaborative leadership style will engage team members in delivering exceptional service to our global customers.Your key responsibilities will include:Driving growth and enhancing profitability in the region.Identifying and executing synergies through standardized processes, tools, and collaborative practices to support scalable growth.Establishing and cultivating a regional service network with suppliers, customers, authorities, and partners.Defining and implementing regional strategies aligned with Port Services’ objectives and corporate values.Promoting a culture of growth, collaboration, and customer-centricity among stakeholders in the region.Enhancing first-level customer support across the region and its frontlines.Elevating skill levels throughout the organization to foster continuous development of employees and the business.Expanding the service portfolio within the region.Maintaining awareness of ISO 14001 and 45001 standards.

WPP Media is WPP’s AI-driven media operating unit, integrating media, data, and partnerships to deliver creative personalization at scale. Through the WPP Open platform and Open Intelligence, clients gain visibility into the effectiveness of their media investments. More information is available at wppmedia.com. Role overview The Regional Implementation Manager - APAC leads the day-to-day execution of the Media Central platform rollout across APAC markets. This position manages each stage of implementation, including business analysis, quality assurance, data migration, cutover, and readiness. The goal: ensure every phase is completed accurately, on time, and with a clear, repeatable process. What you will do Guide APAC markets through their responsibilities, timelines, and methodologies for the Media Central rollout. Coordinate activities across teams, collect progress updates, and address obstacles as they arise. Validate deliverables at each stage before moving forward. Act as the operational link between local market teams and the global program, translating guidance into actionable steps. Collaborate with vendor and product teams to resolve issues and manage market-specific needs within the global framework. Drive consistency, refine processes, and maintain a structured approach across markets with varying readiness levels. Success in this role means Markets execute reliably according to plan. Deliverables are complete and accurate before each phase transition. Issues are identified early and resolved quickly. Stakeholders stay aligned and informed. Program momentum is maintained across all APAC markets.

At Roblox, we invite millions of users daily to explore, create, play, learn, and connect with friends through immersive 3D digital experiences crafted by our vibrant global community of developers and creators.We are at the forefront of developing tools and platforms that empower our community to turn their imaginative experiences into reality. Our mission is to redefine how people connect from anywhere in the world, across any device. We strive to foster connections among a billion individuals with positivity and respect, and we are on the lookout for exceptional talent to help us achieve this vision.Joining Roblox means you will play a pivotal role in shaping the future of human interaction, tackling unique technical challenges at scale, and contributing to the creation of safer, more respectful shared experiences for all.In your capacity as Senior Director of Public Policy, APAC, based in Singapore, you will significantly influence our local strategy. This includes orchestrating our involvement in trade groups, collaborating with NGOs, ensuring regulatory compliance, and proactively scaling our business to position Roblox for future success.Your role will involve a deep understanding of our Community Rules and related policies, alongside developing and refining specific guiding principles and policies. The ideal candidate will excel both independently and collaboratively with internal stakeholders, adeptly identifying and addressing policy challenges, and enhancing our offerings for players and creators. A strong passion for our mission, our community, and the pertinent policy issues is essential. Above all, you recognize that relationships are often the key to successful outcomes and work collaboratively with diverse teams.

Role Overview DoubleVerify is seeking an HR Business Partner for the APAC region based in Singapore. This role connects HR strategy with business goals, supporting teams across a varied and growing workforce. The position focuses on building a culture that values growth, collaboration, and strong performance.

Location: Singapore Company: Nuvei Technologies Inc. Role Overview Nuvei Technologies Inc. is a Canadian fintech company serving businesses worldwide with modular payment technology, global acquiring, and a broad range of services in card issuing, banking, risk management, and fraud prevention. With operations in over 200 markets and support for 150 currencies and 700 alternative payment methods, Nuvei helps clients succeed globally through a single integration. The Regional Director of Risk & Underwriting Operations - APAC leads underwriting activities and manages key risk functions throughout the Asia-Pacific region. This position focuses on minimizing financial losses and regulatory risks by overseeing merchant assessments, credit risk, fraud investigations, chargeback management, and portfolio quality control. The Regional Director ensures the APAC portfolio meets company KPIs, complies with scheme regulations, and aligns with Nuvei’s risk appetite and policies. What You Will Do Leadership, Governance, and Regional Oversight Direct all underwriting functions for the APAC region, including designated risk operations. Plan, coordinate, and monitor performance of regional Underwriting, Risk, and Monitoring teams to meet objectives. Develop and maintain regional procedures, guidelines, and operational frameworks in line with global standards. Ensure compliance with policies, regulations, and internal procedures. Foster operational excellence and provide opportunities for professional development and structured training. Serve as the regional escalation point for complex merchant underwriting, risk, fraud, and credit issues. Work closely with Legal, Compliance, Commercial, Risk, Business Intelligence, and Operations teams to support business objectives. Underwriting Operations and Merchant Onboarding Take full ownership of merchant onboarding quality, risk classification, and underwriting standards across APAC. Oversee all aspects of client onboarding, including the implementation of procedures. Mission The Underwriting and Risk Operations team at Nuvei aims to reduce financial losses and regulatory exposure by proactively assessing merchants, conducting structured credit risk evaluations, and maintaining ongoing portfolio oversight throughout APAC.

Are you a driven professional with a knack for fostering significant relationships and transforming opportunities into lasting partnerships? Canvas8 is on the lookout for a Regional Growth Manager, APAC to become a vital part of our dynamic team in Singapore.This role is ideal for an experienced commercial manager or an agency-side growth leader eager to take on a strategic role that can genuinely make a difference. We seek a seasoned Growth Manager who excels in navigating complex organizations and identifying strategic opportunities that promote sustainable, long-term growth.You will have the autonomy to develop your pipeline and approach, with the backing of a collaborative global team and a robust, insight-led proposition. This position offers the potential to cultivate a significant book of business with unlimited earning prospects. You will play a crucial role in shaping how Canvas8 is perceived and grows within the region.About Canvas8Canvas8 is a strategic insights practice with offices in London, Singapore, New York, Los Angeles, and Manila. We empower our clients to understand people so they can make informed business decisions.Our work delves into the hidden insights of daily life, from the psychology of boredom to the cultural intricacies of K-Beauty and the rise of oshikatsu as a mainstream trend, making them relevant for brands. Our team is a diverse mix of disciplines and skills, including psychology, journalism, anthropology, and behavioral economics, all united by a passion for understanding people and delivering exceptional work.Role OverviewThis pivotal commercial position focuses on driving Canvas8’s growth across APAC through strategic relationship building. As the Regional Growth Manager, your mission will be to act as the 'architect of opportunity', originating high-value deals by immersing yourself within the insights community. You will help establish a strong, credible presence for Canvas8 in key APAC markets, including Singapore and Hong Kong.Positioned at the core of the sales function, you will significantly influence how Canvas8 is represented in the region, leading insightful conversations that resonate with senior stakeholders. Your responsibilities will include generating momentum across a defined portfolio of target accounts and transforming early engagements into meaningful, long-term partnerships.Reporting to the APAC Regional Lead and collaborating closely with regional and global colleagues, you will contribute to a broader commercial strategy while working with considerable autonomy. Success in this role hinges on balancing business development with commercial rigor, fostering a high-quality pipeline, enhancing market presence, and laying the groundwork for sustained growth across APAC.Day-to-Day ResponsibilitiesIdentify and profile target brand accounts to facilitate outreach and relationship building.Conduct strategic analyses to identify growth opportunities within the market.Engage with stakeholders to understand their needs and develop tailored solutions.Track market trends and competitor activities to inform strategic planning.Collaborate with the marketing team to create impactful campaigns that resonate with target audiences.Monitor performance metrics to evaluate the effectiveness of initiatives.

Join Canary Technologies as a Customer Success Manager and play a crucial role in ensuring our clients in the APAC region receive exceptional service and support. You will work closely with clients to understand their needs, help them achieve their goals, and ensure they derive maximum value from our solutions.As a key player in our customer success team, you will be responsible for onboarding new clients, providing ongoing support, and developing strategies to enhance customer satisfaction and retention. Your ability to build strong relationships and communicate effectively will be vital in this role.

Job Overview:The Regional Vice President of Sales for the APAC region will be responsible for leading sales initiatives across the Asia Pacific, including Australia and India. This pivotal role reports directly to the Regional Managing Director and plays a key part in shaping and executing the commercial strategy for the region.The VP of Sales will drive profitable growth while establishing Genetec as a leader in physical security within the APAC market. This includes building strong relationships with existing customers and partners, exploring new market opportunities, and fostering long-term business partnerships.In collaboration with Genetec’s ecosystem of partners, integrators, and solution providers, the successful candidate will ensure the effective governance of commercial operations while promoting Genetec’s offerings in a competitive landscape.Key Responsibilities:Lead commercial activities in APAC, including strategy implementation, sales forecasting, budgeting, and talent development.Manage business development initiatives, focusing on commercial strategies and sales KPIs.Identify and pursue new business opportunities with both existing and prospective customers and partners.Develop tailored solutions in alignment with customer needs, leveraging insights from Genetec’s product and service teams.Ensure effective communication and coordination with customers and internal teams to deliver projects on time and to standard.Oversee tender responses in collaboration with various departments within Genetec.Guide and support sales teams in line with the company’s corporate culture.About You:Bachelor's degree in Science, Engineering, or a related field; MBA preferred.Over 10 years of experience leading sales teams, ideally in a technology or software setting.Proven experience in developing and implementing successful commercial strategies.Excellent negotiation and collaboration skills, with the ability to influence stakeholders and gain their trust.Strong communication skills with the ability to articulate complex concepts clearly.Exceptional project management skills, capable of handling multiple complex initiatives simultaneously.Proficient in people management, including talent acquisition and the development of high-performing teams.

Join us as a Public Relations Marketing Intern at LVMH Moët Hennessy Louis Vuitton in Singapore! This is an exciting opportunity to gain hands-on experience in the luxury marketing sector, particularly within the Guerlain Local Market. You will assist in implementing PR strategies, engaging with media outlets, and supporting marketing campaigns that elevate brand visibility.

Join our dynamic team at plaud as a Public Relations Manager in Singapore! In this pivotal role, you will be responsible for shaping and maintaining the public image of our organization, developing effective communication strategies, and engaging with media representatives. Your innovative approach will help us enhance our brand reputation and foster strong relationships with stakeholders.

As the Regional Head of Agency Partnerships at Grab, you will spearhead strategic initiatives aimed at enhancing our agency collaboration across the region. Your leadership will drive growth, foster innovation, and optimize partnership strategies to ensure we remain at the forefront of the on-demand service industry.