GWS - Windows and Application Support Specialist

Position: Windows Technical SpecialistJoin our dynamic team as a Windows Technical Specialist, where your expertise will play a crucial role in managing and optimizing our Windows systems. We are looking for a proactive individual with a minimum of 5 years of experience in Windows system administration. Familiarity with Linux systems is a valuable asset.Your responsibilities will include: understanding application design and hosting architecture, including databases, web servers, and application servers. You will need to have hands-on experience with application servers such as IIS and WebSphere.The ideal candidate will demonstrate strong planning skills for infrastructure-related activities, ensuring successful implementation and maintenance. You should be adept at collaborating with multiple stakeholders and possess excellent negotiation skills.We value independence and resourcefulness, so you should be capable of executing detailed plans with minimal supervision. Your ability to coordinate and facilitate collaboration among various teams will be essential for the successful execution of our projects.Please note that occasional support during off-hours may be required.

Primary Skills: Production Support / Application Support, SQL, UnixWe are seeking a dedicated and skilled Production Support / Application Support Specialist who will be crucial in maintaining the integrity and performance of our applications. The ideal candidate will possess the ability to write database scripts and SQL queries, as well as experience in Java scripting. Familiarity with technologies such as Netezza, Datasynaps, and Gemfire will be considered an advantage.Key Responsibilities:Serve as the primary contact for production escalations, effectively communicating with offshore teams, business partners, and various stakeholders.Diagnose issues to determine root causes and delegate tasks to appropriate resources for resolution.Take ownership of incidents and ensure follow-up until resolution is achieved.Provide consultative support and design input for user requirements, functional specifications, data analysis, and testing strategies.Plan and coordinate application promotions during parallel testing and user acceptance testing phases.Be prepared to work shifts and provide extended support for emergencies.

Role Overview Mufg Investor Services is hiring an Application Support Analyst Associate in Toronto. This role focuses on supporting IT applications, resolving technical issues, and helping teams maintain reliable software performance. What You Will Do Troubleshoot and resolve application issues as they arise Work with cross-functional teams to address technical challenges Monitor software solutions to ensure they run smoothly Who We’re Looking For Someone who enjoys technology and wants to improve user experience by supporting and maintaining essential IT applications.

Role overview The Application Specialist for Laboratory Information Systems Support (Beaker) at University Health Network in Toronto plays an important part in supporting and maintaining laboratory information systems. This work helps ensure that laboratory operations run smoothly, contributing to timely and accurate patient care. Key responsibilities Maintain and support the Beaker laboratory information system to keep performance consistent and reliable Collaborate with healthcare professionals to troubleshoot technical issues as they occur Assist with upgrades and enhancements to the system as laboratory requirements change Train laboratory staff and other users on system features and best practices Impact This position helps streamline laboratory workflows and improve data accuracy, supporting high standards of patient care throughout the network.

About Us:Air-tek is an innovative Canadian software company that boasts a robust suite of unique products, capturing a significant share of a vast global market. Our exceptional product-market fit has led to a growing demand, with customers eagerly awaiting our offerings. During this exciting growth phase, we choose to operate in stealth mode to maximize our impact. Our diverse team is united by a common passion for tackling complex challenges, driven by innovation and a mission to revolutionize the passenger-centric travel industry. Based in Toronto, we foster an inclusive culture grounded in trust, collaboration, and a commitment to delivering outstanding products while encouraging continuous personal development. We take pride in our work and support one another in achieving our goals.Overview:We are on the lookout for a seasoned Senior Application Support Analyst, equipped with substantial customer-facing experience, to join our team. In this pivotal role, you will oversee critical customer inquiries related to our airline SaaS solution that automates essential airline operations. You will be responsible for ensuring timely responses to high-impact inquiries across our organization and delivering exceptional service to our leading airline clients. Your technical troubleshooting skills, strong communication abilities, and capacity to thrive in high-pressure situations will be vital for your success in this role.

Join our dynamic team at System Canada Technologies as an ERP Application Configuration Specialist. In this pivotal role, you will leverage your expertise in ERP systems to configure applications that enhance business operations. You will collaborate with cross-functional teams to ensure seamless integration and optimal performance of our ERP solutions.We are looking for a detail-oriented professional who thrives in a fast-paced environment and has a passion for technology-driven solutions. Your ability to analyze system requirements and provide tailored configurations will be crucial to our success.

Role Overview enable is hiring a Senior IT Support Specialist in Toronto, ON. This role focuses on delivering technical support and keeping IT operations running smoothly. As a key team member, expect to handle troubleshooting, resolve a range of IT issues, and contribute to improvements across our technology infrastructure. What You Will Do Serve as the main contact for technical support requests Troubleshoot and resolve hardware, software, and network issues Work to maintain and enhance IT systems and processes Support users and help ensure minimal downtime What We Look For Strong technical background and hands-on IT support experience Solid problem-solving skills Commitment to high-quality user support Interest in improving technology infrastructure

7shifts is an innovative platform designed to streamline scheduling and payroll for restaurant teams, enabling them to excel in their operations. With a user-friendly app and tailored solutions, 7shifts has become a trusted partner for over 55,000 restaurants, helping them save time, minimize errors, and manage costs effectively. Our mission is to make team management easier and enhance performance across the restaurant industry, with a vision to foster a thriving environment for connected and engaged teams.As a Customer Support Specialist at 7shifts, you will play a pivotal role in customer satisfaction and retention by assisting users in maximizing the benefits of our platform. As the initial point of contact through chat, email, and phone, you will deliver personalized, empathetic, and solution-driven support, significantly contributing to the success of 7shifts.We are committed to creating an inclusive workplace that reflects the diversity of the industry we serve, and we invite candidates from all backgrounds to apply.We offer two different shifts during the week: Sunday to Thursday and Tuesday to Saturday. Please note that the working schedule may change based on business needs, but any adjustments will be communicated with ample notice.

Senior Technical Support SpecialistLocation: Toronto, Ontario, Canada About Extreme Reach Extreme Reach helps brands and agencies bring creative visions to life and deliver them across every platform. The company’s technology and services support marketing and entertainment teams worldwide. Here, new ideas are encouraged and collaboration is part of daily work. Employees are trusted to challenge assumptions, experiment, and help shape the future of creative operations. Role Overview The Senior Technical Support Specialist takes on complex technical challenges and acts as a key escalation point for the support team. This role bridges support, engineering, and automation, focusing on both troubleshooting and process improvement. Responsibilities go beyond traditional support: this specialist actively contributes to automation, tooling, and the use of AI-assisted troubleshooting. The position requires deep technical knowledge, strong communication, and the ability to work independently in high-pressure situations. What You Will Do Advanced Technical Support & Escalation Act as a senior escalation point for complicated Level 2 and Level 3 issues involving platform, workflow, and integrations. Diagnose problems across distributed systems, APIs, cloud infrastructure, and internal platforms (such as XR Adstream/XR ExtremeReach, AppCentral, Phoenix, and Prodigy). Perform detailed log analysis, API inspection, and backend validation to identify root causes. Manage complex support tickets through resolution, meeting SLA requirements. Work closely with Engineering, DevOps, and Product teams during incidents and problem-solving efforts. Automation, Tooling & AI Enablement Spot repetitive or manual support tasks and develop automation to improve efficiency and reliability. Build and maintain scripts, utilities, or lightweight tools using technologies like JavaScript, Bash, or SQL. Use AI-assisted tools (including LLM-based copilots, automation frameworks, or coding tools such as Cursor) to: Accelerate troubleshooting and diagnostics Improve script and automation development Support ongoing technical operations

SOCi, a frontrunner in AI-driven marketing solutions tailored for multi-location businesses, is actively seeking a highly skilled Senior Product Support Specialist. In this essential role, you will be instrumental in delivering unparalleled support to ensure our clients' success and satisfaction with SOCi's innovative products. Your primary responsibilities will include troubleshooting and resolving complex product issues while collaborating with various cross-functional teams to meet client needs efficiently and effectively.

Role overview The Senior Customer Support Specialist at Paddle is based in Toronto and plays a central role in helping clients make the most of Paddle's services. This position centers on assisting customers, resolving their issues, and ensuring every interaction is clear and helpful. The work involves both direct support and contributing to the ongoing improvement of Paddle's customer service approach. What you will do Respond to client questions and provide troubleshooting support for any problems they encounter Address customer concerns with careful attention to detail Help the team refine and improve customer support processes Share insights that can enhance the overall client experience at Paddle Location This position is located in Toronto.

Join Viewline Ventures as a Tech Support Specialist, where you will play a crucial role in ensuring our clients receive top-notch technical assistance. You will be responsible for troubleshooting and resolving a variety of technical issues, guiding customers through step-by-step solutions, and providing exceptional service to enhance user experience. Ideal candidates will have a passion for technology and a commitment to helping others.

We are seeking a dedicated Mobile Application Tester to join our team at System Canada Technologies. In this role, you will be responsible for ensuring the quality and functionality of our mobile applications across various devices. You will be involved in the testing process from the initial stages of development through to the final release, ensuring that our products meet the highest quality standards.

We are seeking a highly skilled Applications Architect to join our dynamic team at System Canada Technologies. This role is ideal for an innovative thinker with a passion for designing and implementing robust application architectures that drive business success. You will collaborate with cross-functional teams to develop scalable solutions that meet our clients' needs.

Role Overview The Customer Support Specialist II at eScribe provides advanced technical support for clients across Canada. This position focuses on resolving complex, escalated issues that require a deeper understanding of the product and its technical environment. What You Will Do Troubleshoot and resolve intricate technical problems that have been escalated from first-line support. Work closely with teams across the company to identify solutions and ensure a smooth customer experience. Advocate for customer needs by sharing feedback and collaborating with Product and Engineering departments. This role is based in Canada and requires strong problem-solving skills, technical expertise, and a collaborative approach to customer support.

Join System Canada Technologies as a Spanish Capital Market FX Functional Support Specialist. In this role, you will provide expert support and guidance in foreign exchange functionalities within our capital markets division. You will play a crucial role in ensuring our clients receive top-notch service and support in their trading operations.

About the Role:We are seeking a dynamic Technical Support Analyst to join our team at ION, specializing in providing first and second-level support for Fidessa applications. In this fast-paced and innovative environment, you will engage in hands-on technical support within a production setting, utilizing your in-depth technical expertise and creative problem-solving skills to address complex issues. Ideal candidates will exhibit a strong technical foundation and a keen interest in the financial sector, particularly in equities and futures & options asset classes. This position is an excellent fit for recent graduates or individuals with up to three years of relevant experience. We pride ourselves on fostering internal growth, and this role offers a clear career trajectory for those interested in technology, financial products, trading, client support, product management, or technical account management.Fidessa, a proud member of the ION Group, delivers cutting-edge trading, investment, and information solutions to the global financial community. In a world where new technologies, regulations, and challenges emerge rapidly, our ability to identify trends and adapt swiftly transforms change into opportunity. This is why 85% of the world’s leading financial institutions rely on Fidessa for their multi-asset trading and investment infrastructure, market data, analysis, and decision-making technology. With $10 trillion in transactions facilitated through our global network each year, we offer unparalleled access to the largest and most influential trading community, including global institutions, investment banks, boutique brokers, and niche hedge funds.The Americas Technical Support team plays a pivotal role in providing technical application support to our equities and derivatives clients and is integral to ION Markets' global support team. Our responsibilities include technical investigations, customer updates, and reporting software defects to development teams. Additionally, we lead service restoration during software or hardware failures, engage in capacity planning, and conduct Business Continuity testing for our hosted environment. Our fast-paced team stays ahead of regulatory changes and technological advancements.

Please note, this is a talent pool position, not a live role. If you wish to be considered for upcoming Design roles at DEPT®, kindly submit your application, and we will reach out when a suitable opportunity arises.This position is part of our Personalised Content team, where we generate emotive and conversion-driven ideas, products, and campaigns with speed and scale. Our expertise lies in hyper-personalized digital communications that transform perceptions, influence behaviors, and enhance market share for our clients, including eBay, Walmart, and more!JOB PURPOSE:At DEPT®, we are continually seeking fresh talent. Whether you're starting your Design career or are a seasoned Designer with mentoring or management experience, we would love to connect with you.As a Designer, your role will be to craft captivating designs that foster dialogues between individuals and brands. You will collaborate with a team of strategists, designers, and copywriters to deliver impactful designs that meet client briefs and uphold DEPT®’s design standards.KEY RESPONSIBILITIESManage projects from concept to completion.Contribute innovative ideas during creative briefings.Produce high-quality design work.Source images and perform digital artwork.Create rich visual content for owned channels: website, app, and email.Consistently strive to produce work that aligns with client business objectives.Stay updated on design and marketing trends.Embrace constructive feedback to learn and grow.Take ownership of delivering flawless design outputs.Ensure timely delivery of work within set deadlines.Develop animations for digital channels (Email, Display, YouTube).WHAT WE ARE LOOKING FOROpen to various experience levels across different sectors.Agency experience is advantageous.Proficient in digital design using industry-standard tools like Figma.Self-driven and resourceful.Strong eye for layout, proficient in typesetting and retouching.A collaborative teammate who supports their colleagues.

Be a Part of the Future of Finance.At Robinhood, we aim to democratize finance for everyone. With an estimated $124 trillion in assets set to be inherited by younger generations over the next two decades, we are at the forefront of a monumental financial shift. If you are eager to contribute to this transformative journey, we invite you to explore this opportunity.About Our Team and Your RoleThe Corporate Engineering Platform Tooling team is integral to the functionality of Robinhood’s internal systems, supporting customer support, marketing, and legal operations. We develop robust platforms that empower teams across the organization to enhance customer interactions, streamline operational workflows, and ensure compliance. As a key member of this team, you will maintain the Salesforce environment, ensuring its stability, data security, and scalability. Collaborating closely with various internal teams, you will turn operational needs into innovative technical solutions.In the capacity of a Salesforce Applications Developer, you will be responsible for designing, building, and maintaining solutions within Robinhood’s Salesforce ecosystem. Your expertise will be vital in developing custom applications, integrations, and configurations that bolster operational teams throughout the company. This role emphasizes creating reliable systems, enhancing platform performance, and delivering scalable Salesforce solutions tailored to our expanding user base. Your contributions will directly impact the internal tools that enable Robinhood teams to serve customers effectively and accurately!This position is based in our Toronto office, adhering to our in-office work philosophy. For more details, please consult with your recruiter regarding our office expectations.