Guest Relations & Sales Specialist at Modern Restaurant Group | Dubai

Position Overview:Join the distinguished Palazzo Versace Hotel as a Guest Ambassador at La Vita Restaurant & Bar. In this essential role, you will oversee reservations and manage the guest database, ensuring an exceptional and personalized experience for all visitors. The ideal candidate will demonstrate superior organizational abilities, meticulous attention to detail, and a passion for delivering outstanding guest service in a luxurious atmosphere.Core Responsibilities:Reservation Oversight:Manage all facets of reservations for La Vita Restaurant & Bar, including processing, confirming, and adjusting bookings as needed.Maintain the guest database with accurate entries, tracking guest preferences and special requests diligently.Guest Database Management:Ensure the guest database is consistently updated, providing accurate information accessible to the service team.Analyze guest data to recognize trends and preferences that will foster personalized service initiatives.Guest Engagement:Act as the primary liaison for guests regarding reservations, inquiries, and special requests, providing exemplary service.Interact with guests to ensure their needs are met, enhancing their overall dining experience at La Vita.Team Collaboration:Collaborate closely with the restaurant management and staff to ensure operational efficiency and clear communication regarding reservations and guest preferences.Assist in training staff on the significance of guest database management and personalized service delivery.Marketing Support:Support promotional initiatives by leveraging guest data to highlight upcoming events, specials, and personalized offers.Engage in the planning and execution of special events to ensure memorable experiences for all participants.Safety and Compliance:Adhere to all hotel policies and procedures related to guest data security and confidentiality.Maintain compliance with health and safety standards, ensuring a clean and organized work environment.

Help AG is hiring a Guest Relations Specialist & Office Administration professional in Dubai. This position is open exclusively to Emirati Nationals. The role blends guest relations with daily office administration, ensuring visitors receive a warm welcome and the workplace remains organized and efficient. The position also provides broad administrative support to various departments and helps coordinate activities across the company. Key Responsibilities Maintain a tidy, visually appealing office environment at all times. Monitor and restock supplies, stationery, and equipment as needed. Coordinate repairs and improvements with internal staff and external vendors. Arrange refreshments and catering for meetings and guest visits. Oversee preventive maintenance checks and coordinate equipment repairs. Manage contracts with service providers, including maintenance and catering agreements. Welcome and guide visitors, ensuring a smooth and professional experience from arrival to departure. Maintain office presentation and readiness for guest interactions. Personally greet and assist visitors, staying attentive throughout their visit. Process documents for completion, signatures, and filing according to company procedures. Ensure documents and communications meet company standards. Track and report on corporate and operational projects as required. Update internal internet and intranet systems with news and information. Conduct research and draft correspondence or reports as needed. Assist employees with office supply, business card, and mobile phone requests. Manage employee enrollment in corporate systems to ensure proper access. Coordinate training sessions with vendors and customers for internal and project needs. Verify project completion and close out projects in internal systems as per agreements. Location This role is based in Dubai, United Arab Emirates. Eligibility Applicants must be UAE Nationals (Emirati).

Main Responsibilities:Warmly greet and welcome all guests, ensuring a seamless and delightful check-in and check-out experience.Act as the primary contact for Russian-speaking guests, addressing all inquiries and requests with professionalism.Proactively anticipate guest needs and resolve complaints with diplomacy and efficiency.Collaborate with all departments to ensure guest preferences and expectations are consistently met.Promote the hotel’s services, facilities, and upsell room categories and unique experiences.Manage VIP arrivals to ensure their stay surpasses expectations.Maintain updated guest profiles and preferences within the Property Management System (PMS).Offer personalized recommendations for local attractions, dining options, and events.Maintain a strong presence in the lobby and public areas to assist guests proactively.Prepare and coordinate in-room amenities, ensuring timely and accurate delivery for VIPs and special occasions.

Beond is looking for a Guest Experience Agent to join the Contact Centre team in Dubai. This role focuses on supporting guests and maintaining the airline's standards for service and hospitality. Key responsibilities Respond to guest inquiries and requests, offering clear and helpful information Assist travelers with bookings and travel arrangements Address issues or concerns with professionalism and empathy Represent the Beond brand in every interaction, ensuring a positive guest experience What helps you succeed Strong communication skills and a focus on solutions Comfort engaging with guests from a range of backgrounds Empathy and patience when handling guest concerns Dedication to delivering a high level of service Location This role is based in Dubai, United Arab Emirates.

Join our prestigious team at Palazzo Versace Dubai as a Restaurant Hostess, where your warm smile and friendly demeanor will enhance our guests' dining experience. You will be the first point of contact, welcoming guests with genuine enthusiasm and professionalism, ensuring they feel valued and appreciated.Main Duties/Responsibilities:Arrive on time, maintaining a positive and energetic demeanor.Welcome guests at the reception with a sincere smile and friendly greetings.Maintain a professional appearance in accordance with company standards throughout your shift.Exhibit a welcoming and pleasant attitude towards both guests and team members.Adhere to payroll and uniform protocols diligently.Prepare the host/hostess stand, review the reservation book, and make room setup recommendations.Open the restaurant punctually at the designated time for each shift.Ensure the cleanliness of all dining areas, addressing any necessary improvements before opening.Organize daily menus, ensuring they are correctly placed in their covers.Check the condition and appearance of all menus and lists to guarantee they are pristine.Develop a thorough understanding of the menu items, ingredients, and daily specials.Assign seating based on service standards and preferences.Familiarize yourself with server stations, daily assignments, and their workloads.Effectively operate the open table system.Ensure each guest receives top-quality service and support for any requests.Greet guests promptly with eye contact, a smile, and excellent posture.Bid farewell to every departing guest warmly, encouraging their return.

Location: Dubai Office About MultiBank Group MultiBank Group has operated in the global financial sector since 2005. Originally founded in California, the company now calls Dubai home. MultiBank Group delivers trading technology, deep liquidity, and customer support for a broad range of financial products, including Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs. With more than 2 million clients across 100 countries and daily trading volumes exceeding US$ 35 billion, MultiBank Group is one of the largest online financial derivatives providers worldwide. The company is regulated by over 17 financial authorities and has received more than 70 industry awards. Role Overview The MarTech Solutions Specialist will strengthen marketing tracking and attribution across FX and Crypto product lines. This role blends engineering and marketing, working closely with teams from marketing, product, data, and engineering to ensure customer interactions are tracked accurately and attributed correctly. The position focuses on the reliability and consistency of marketing journeys across devices and products. Success in this role requires technical skill, attention to detail, and a strong understanding of marketing analytics tools. The environment is performance-driven, with a high priority on data quality. What You Will Do Tracking Execution & Data Alignment Implement and maintain tracking solutions according to defined strategies and guidelines. Standardize event naming, data structures, and consistency across platforms and tools. Translate business and marketing needs into scalable tracking setups. Deploy tracking for new features, products, and market launches. Document tracking logic, event structures, and data flows thoroughly. Attribution & Integrations Assist with integration of browser, server, and mobile data sources, analytics tools, mobile measurement partners (MMPs), and advertising platforms. Support attribution modeling and maintain data accuracy across all channels.

We are looking for a highly skilled and service-oriented Guest Experience Manager to lead our Guest Relations, Butler Services, and Kids Club operations. This pivotal role ensures that all guests, including families and adults, enjoy a seamless, personalized, and unforgettable experience that epitomizes the highest standards of luxury hospitality.Key Responsibilities:Guide and supervise the Guest Relations, Butler, and Kids Club teams to provide exceptional and tailored guest experiences.Manage arrangements for VIP and long-stay guests, ensuring their preferences are anticipated and exceeded.Address guest feedback, complaints, and special requests with professionalism and efficiency.Track guest satisfaction scores and implement initiatives for service enhancement.Facilitate consistent communication across departments to ensure seamless guest journeys.Conduct training sessions and performance evaluations to uphold high service standards.Maintain detailed guest profiles and guarantee flawless execution of pre-arrival planning.Support front-of-house operations and actively engage in guest engagement events.

About FreshaFresha stands as the premier marketplace platform in the beauty and wellness sector, trusted by millions of consumers and businesses globally. With over 130,000 businesses and more than 450,000 stylists and professionals utilizing our services, we have successfully processed over 1 billion appointments to date.Headquartered in London, United Kingdom, Fresha operates through 15 offices across North America, EMEA, and APAC.Our platform enables consumers to discover, book, and pay for beauty and wellness services at local establishments. Meanwhile, beauty and wellness professionals leverage our all-in-one platform to efficiently manage their operations with intuitive business software and advanced financial technology solutions.Fresha’s ecosystem provides merchants with the essential tools to operate smoothly, including appointment scheduling, point-of-sale services, customer management, marketing automation, loyalty programs, inventory control, and team management.By utilizing our consumer marketplace, partner businesses unlock significant revenue potential through online bookings and automated marketing, enhanced by integrations with leading tech platforms like Instagram, Facebook, and Google.Role OverviewWith ambitious growth plans on the horizon, we are in search of a dynamic Business Development Manager to join our global team.Reporting to the Head of Sales (GCC) and collaborating closely with the Commercial team and potential partners, you will be fully dedicated to driving new business development initiatives.This role is ideal for a professional who thrives in a fast-paced and ever-evolving environment, enjoys working independently, embraces challenges, and seeks to make a significant impact.

Position Overview:Join the prestigious team at Palazzo Versace Dubai as a passionate F&B Guest Ambassador. Located at La Piscina, our renowned poolside venue, you will play a crucial role in crafting unforgettable experiences for our guests amidst stunning Mediterranean flavors, a vibrant atmosphere, and breathtaking waterfront vistas. Your primary responsibilities will encompass managing reservations, ensuring guest satisfaction, and delivering personalized service. We seek an individual with exceptional communication skills, a friendly demeanor, and a dedication to high-quality hospitality in a bustling F&B environment.Core Responsibilities:Reservations & Guest Coordination:Oversee daily reservations and seating arrangements to maximize guest flow and satisfaction at La Piscina.Professionally manage all guest inquiries, confirmations, and unique requests through phone, email, and reservation systems.Observe guest arrival trends and effectively communicate with the service and hostess teams for seamless coordination.Guest Recognition & Personal Touch:Maintain and meticulously update guest profiles, documenting preferences, dietary restrictions, special occasions, and feedback.Utilize guest insights to enhance experiences and create memorable surprises for repeat and VIP guests.Guest Relations:Warmly greet guests upon arrival and remain attentive throughout their visit.Address guest feedback and resolve any issues promptly to ensure satisfaction and loyalty.Collaboration & Coordination:Work closely with F&B management, culinary teams, hostess desks, and pool staff to ensure efficient operations and consistent service.Support internal communication for large bookings, special events, or VIP visits.Event Promotion & Support:Engage with guests to promote ongoing events, activations, and offers at La Piscina, encouraging repeat visits.Collaborate with marketing and events teams for VIP setups, influencer interactions, or media promotions.Administrative Duties & Compliance:Ensure accurate records of reservations and guest information, complying with GDPR and confidentiality protocols.Maintain a well-organized and professional front-of-house area that embodies the luxury ethos of Palazzo Versace.

JOB SUMMARYAs a Restaurant Hostess at Palazzo Versace Dubai, you will be the first point of contact for our guests, providing a warm and welcoming atmosphere while ensuring exceptional service standards are upheld. Your primary responsibilities will include greeting guests, managing reservations, and maintaining the overall ambiance of our renowned dining venue.Main Duties/Responsibilities:Arrive punctually, exuding enthusiasm and a genuine smile.Represent the outlet with genuine hospitality and friendly greetings at the reception.Maintain a well-groomed appearance according to company standards throughout your shift.Foster a friendly and pleasant demeanor towards guests and team members.Adhere to payroll and uniform guidelines diligently.Prepare the host/hostess stand, review the reservation book, and make recommendations for room setup.Open the restaurant punctually for business at the beginning of each shift.Inspect the cleanliness of the dining room sections and ensure tables are properly set before opening.Retrieve daily menus and ensure they are neatly inserted into their covers.Check each menu for cleanliness and quality, ensuring an immaculate appearance.Acquire comprehensive knowledge of the menus, including ingredients and daily unavailability.Assign seating based on service standards and operational flow.Understand server stations, their assignments, timing patterns, and maximum workload capacity.Demonstrate proficiency in utilizing the open table system.Ensure each guest receives the highest quality of service and support for any requests.Greet guests promptly and courteously, maintaining eye contact, a smile, and good posture.Bid farewell to each departing customer warmly and invite them back.Handle lost and found items responsibly.Address any guest dissatisfaction immediately and report to management.Answer telephones in accordance with Palazzo Versace standards, assisting with reservations and information requests.Anticipate guest needs while continuously scanning the room.Respond appropriately to any hotel emergencies or safety situations.Oversee cleanliness and quality of menus.Monitor reservations and manage accordingly, including special occasions and cancellations.Assist the service team with additional tasks as needed.

Join WeRide, a pioneering smart mobility startup dedicated to revolutionizing transportation through autonomous driving technology. Our mission is to create a better transportation experience that is not only safe and efficient but also affordable and enjoyable. We are driven by an outstanding team of entrepreneurs and technologists who share a common passion for innovation and a commitment to excellence in everything we do.

Apt Resources, a leading recruitment agency known for its exceptional service, is excited to invite applications for the position of Restaurant Hostess at one of our esteemed client's dynamic restaurant establishments in Dubai. We are looking for an engaging and sociable individual who will be the first point of contact for guests, ensuring their dining experience is not just pleasant but truly memorable.Key ResponsibilitiesWarmly welcome guests as they arrive, setting a positive tone for their dining experience.Efficiently manage the reservation system to keep bookings organized and up-to-date.Work closely with restaurant staff to facilitate seamless and efficient service.Provide guests with detailed information about menu options and address any inquiries.Assist in seating arrangements, ensuring guests are comfortably accommodated.Handle guest complaints professionally and resolve issues to enhance customer satisfaction.Maintain cleanliness and organization in the restaurant environment, upholding high standards of hygiene.

Join OnTime Group as a dedicated and experienced HR Manager, where you will be instrumental in overseeing our human resources operations and enhancing HR processes within OnTime Healthcare. Your role will encompass recruitment, employee relations, performance management, and a variety of other HR functions.Key Responsibilities: Formulate and enforce HR policies and procedures that align with relevant laws and regulations. Oversee the complete recruitment lifecycle, including talent sourcing, interviewing candidates, and onboarding new hires. Manage the performance evaluation system, offering support and guidance to both management and staff. Address employee relations issues, including conflict resolution, disciplinary measures, and grievance procedures. Design and implement training and development programs to boost employee skills and overall performance. Keep precise and updated employee records and files. Ensure adherence to labor laws, regulations, and company policies. Stay informed on current HR trends and best practices.

Join atialtd as a Sales Partner, where you will play a pivotal role in driving our sales initiatives in the dynamic Dubai market. We are looking for talented individuals who are passionate about sales and eager to build strong client relationships. Your expertise will help us expand our market presence and achieve our ambitious growth objectives.

Are you a skilled hostess eager to thrive in the heart of a bustling and vibrant city? Apt Resources, a distinguished and award-winning hospitality recruitment agency in Dubai, is currently in search of a talented hostess to become a vital part of our clients' esteemed restaurant group. As a hostess, you will immerse yourself in a dynamic and fast-paced atmosphere, dedicated to providing our guests with an outstanding dining experience.Key ResponsibilitiesWarmly greet guests and guide them to their tablesEfficiently manage table reservations and oversee guest flowPresent menus and assist guests with any inquiriesMake thoughtful recommendations and effectively upsell menu itemsMaintain a clean and organized restaurant environmentCollaborate with kitchen and service teams to ensure seamless operationsAddress guest complaints promptly and professionally

Join our dynamic sales team as a Sales Representative in the vibrant city of Dubai. As a key player, you will be responsible for driving our sales initiatives, building strong relationships with clients, and contributing to the overall growth of the company. Your role will involve identifying new business opportunities, managing customer accounts, and ensuring client satisfaction through exceptional service.

Join MultiBank Group, a leading global financial institution founded in 2005 in California and now headquartered in Dubai, UAE. We pride ourselves on offering advanced trading technology, exceptional liquidity, and top-notch customer service. Our diverse financial products encompass Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs.Become part of our vibrant community of over 2 million clients across 100 countries, engaging in a daily trading volume exceeding US$ 35 billion. With the backing of over 17 financial regulators across 5 continents and having received more than 70 financial awards, MultiBank Group is committed to innovation, excellence, and enabling our clients to reach their financial aspirations.Role OverviewWe are looking for a talented Frontend Engineer with a strong background in fintech or forex trading environments. You will collaborate with a dedicated team of Back-End Developers, Graphic Designers, and UX Designers to develop intuitive and high-performance web applications tailored for the fast-paced financial trading industry.Key ResponsibilitiesWork closely with cross-functional teams to design and implement user-friendly web interfaces for our trading platforms.Optimize web applications for peak speed, security, and scalability in a real-time data environment.Develop and integrate REST APIs and WebSockets to ensure seamless interaction between front-end and back-end systems.Leverage Tailwind CSS and other frameworks to craft responsive and consistent designs that enhance user experiences across various devices.Ensure brand consistency throughout the design process and adhere to industry regulations.Implement effective front-end security measures to mitigate common vulnerabilities.Stay abreast of the latest industry trends to continuously enhance front-end architecture.Role RequirementsBachelor’s degree in Computer Science or a related field.A minimum of 4 years of experience with Vanilla JS, ReactJS, NextJS, and Vue.js.Solid understanding of front-end frameworks and libraries such as jQuery and AJAX.

Join Ghobash Group as a Structural Engineer and be part of a dynamic team dedicated to innovative engineering solutions. In this role, you will be responsible for designing and analyzing structures, ensuring compliance with safety standards, and collaborating with cross-functional teams to deliver high-quality projects. Your expertise will play a crucial role in shaping the skyline of Dubai.

Join our dynamic team as an Electrical Engineer at Egis Group in the vibrant city of Dubai. In this pivotal role, you will leverage your expertise to design, implement, and oversee electrical systems, ensuring the highest standards of safety and efficiency. You will collaborate with multidisciplinary teams to deliver innovative solutions that meet our clients' needs.