Guest Relations Manager

About Charlotte Tilbury BeautyFounded in 2013 by the renowned British makeup artist Charlotte Tilbury MBE, Charlotte Tilbury Beauty has transformed the global beauty landscape. Our mission is to simplify makeup applications for all with an intuitive range of products that are easy to use, choose, and gift. Today, we continue to set records across diverse markets and categories while rapidly expanding our reach.In just a decade, Charlotte Tilbury Beauty has seen remarkable growth, becoming one of the most talked-about brands in the beauty sector and beyond. We operate in over 50 markets and have a dedicated team of over 2,300 employees who contribute to our collective success.As a truly global business, Charlotte Tilbury Beauty is committed to delivering exceptional growth and innovative retail experiences, powered by cutting-edge technology. Our internal culture thrives on embracing challenges, fostering disruptive ideas, and achieving success as a team. The vibrant energy of our brand is inspiring, and we are on the lookout for extraordinary talent to join us in driving our limitless ambitions forward.About the RoleWe are in search of a dynamic and passionate Global PR Manager to oversee all facets of our global public relations strategy. Your primary focus will be on enhancing brand and product visibility through effective media engagement, influencer collaborations, and partnerships with makeup artists. This position reports directly to our Head of PR. You will collaborate closely with our regional PR & Advocacy teams across North America, the UK, Europe, Asia-Pacific, and the Middle East to design, implement, and assess strategic PR initiatives. These efforts will aim to introduce new markets, store openings, product launches, brand partnerships, and campaigns while engaging our diverse audience to boost brand awareness and sales.Key Responsibilities:Craft and execute innovative PR strategies and plans that resonate globally, while accommodating local nuances to elevate the Charlotte Tilbury brand among target audiences.Uphold and promote our core brand values while collaborating with all departments, including sales, digital, training & education, product development, and marketing, to produce integrated campaigns and compelling content.Partner with the marketing team to create and facilitate record-breaking launch events for new products or regions.Devise and manage communication strategies to support our brand portfolio and new product development, driving key brand objectives.Formulate launch plans for significant new product activities and marketing campaigns.Execute plans to secure and maximize engagement with celebrity influencers and key media outlets.

About Charlotte Tilbury BeautyEstablished in 2013 by renowned British makeup artist and entrepreneur Charlotte Tilbury MBE, Charlotte Tilbury Beauty has transformed the global beauty landscape by simplifying makeup application for everyone, with an accessible range that is easy to use, choose, and gift. Currently, Charlotte Tilbury Beauty is breaking records across various markets and categories, experiencing rapid growth.Over the past decade, Charlotte Tilbury Beauty has garnered exceptional attention and acclaim, becoming a global phenomenon in over 50 markets, supported by a dedicated team of more than 2,300 employees worldwide who contribute to the brand's magic.Today, Charlotte Tilbury Beauty stands as a truly international company, leading the market with innovative product launches and retail strategies backed by cutting-edge technology. Our internal culture promotes embracing challenges, innovative thinking, collaboration, and celebrating achievements. As we continue to expand, we seek extraordinary talent eager to join us in our ambitious journey.About the RoleWe are in search of a dynamic, creative, and passionate Global Head of PR to oversee all aspects of our global public relations efforts. This role involves developing strategies to engage various stakeholders, including media, consumers, and corporate advocates.The successful candidate will collaborate with regional PR teams to create, implement, evaluate, and analyze strategic PR plans for launching new products, stores, partnerships, and campaigns aimed at enhancing brand awareness and driving sales across our diverse Charlotte Tilbury audience.Key Responsibilities:Formulate and execute exemplary global PR strategies, tailored to local markets, to elevate brand recognition of Charlotte Tilbury among targeted demographics.Uphold and advocate for core brand values while collaborating closely with all departments (sales, digital, NPD, global, design, and marketing) to create integrated campaigns and relevant content.Develop launch plans for key new product development and marketing initiatives, partnering with the marketing team to deliver groundbreaking launch activities.Design and manage communication strategies to support our existing brand portfolio and new product introductions, driving brand pillars and achieving key objectives.Ensure plans for securing and utilizing celebrity and digital influencer collaborations to amplify brand reach.

Why Join FleishmanHillard? Recognized as PRWeek’s Global Agency of the Year and one of the Best Places to Work, FleishmanHillard has also been celebrated as a “Standout Agency” on Advertising Age’s A-List and has consistently ranked among NAFE’s “Top 50 Companies for Executive Women” for six consecutive years. Our award-winning work has garnered us 5 Lions at the Cannes International Festival of Creativity in recent years. We are dedicated to fostering an inclusive and equitable workplace for all. As the only PR Agency to receive EY’s National Equality Standard twice, we believe that diversity is a catalyst for innovation. Regardless of your background, you'll find a supportive and welcoming environment here. If you require any adjustments during the recruitment process, please don’t hesitate to reach out. About Us Our team consists of passionate sector specialists at the forefront of technology, covering areas such as cybersecurity, AI, fintech, SaaS, telecommunications, digital transformation, and cloud computing. We work with a diverse range of clients, from global technology leaders to innovative challengers. Our mission is to make complex technical topics engaging and accessible, whether it’s discussing AI’s impact on healthcare, advocating for sustainability through materials recycling, or raising awareness about cybercrime and financial fraud. With opportunities to collaborate with experts across various sectors like healthcare, financial services, retail, and automotive, no two days are the same. In this pivotal role, reporting to our technology sector lead, you will manage a portfolio of clients and serve as the deputy account lead for a high-profile top 20 global client across multiple workstreams. As the global Agency of Record (AOR) for this client, you will closely collaborate with senior management to: Act as the day-to-day lead, overseeing integrated PR programs across multiple corporate workstreams. Strengthen client relationships by providing strategic counsel and innovative communication plans based on audience insights and data. Coordinate multi-market activations that encompass media relations, crisis communications, executive profiling, social media, content development, and events, ensuring seamless execution across international markets. Drive new business and growth initiatives, supporting pitches, networking, and cross-practice collaborations. Manage client budgets and project delivery, maintaining the highest standards of service and measurable outcomes. Inspire and mentor junior colleagues, fostering a supportive, high-performing team culture. Contribute to thought leadership, represent FleishmanHillard at industry events, and help shape our agency’s narrative.

Vested is a premier integrated marketing and communications consultancy, dedicated exclusively to the financial services sector. Established in 2015, our mission is to revolutionize the financial services landscape to make it more accessible, transparent, and sustainable. Today, Vested stands as the fourth-largest financial services agency globally, employing over 100 talented individuals renowned for their industry insight, creativity, and commitment to financial services.Our team is enthusiastic about driving our mission forward—transforming the complexities of finance through innovative advertising campaigns and boosting awareness of fintech disruptors who are bringing finance to a broader audience. Whether it’s public relations, social media, creative endeavors, or content development, we are dedicated to solving challenges for dynamic financial brands.Recognized as one of the industry's Best Places to Work, Vested offers a unique educational program, VestED, providing continuous learning and upskilling for every team member, regardless of their role. As a “Vestie,” you become an owner, an entrepreneur, a builder, and a creator of value. We take pride in doing the right thing, even when faced with challenges. Our relentless curiosity drives us to consistently question the status quo. Join us in leading the charge to transform the industry and deliver outstanding results for our clients.As an Account Manager at Vested, you will oversee the daily execution of integrated programs, ensuring that client strategies and tactics are implemented on schedule, within budget, and to our high standards. Account Managers are pivotal in delivering results for clients, mentoring junior team members, collaborating with senior agency staff, and serving as the primary point of contact for clients on a daily basis.

Mintel seeks a Public Relations Specialist based in London to join its global marketing team, focusing on the EMEA region. This position plays a key part in Mintel’s marketing strategy by supporting earned and owned media efforts, with the goal of strengthening brand visibility and reputation. What you will do Build and maintain strong media relationships across EMEA. Write and develop content for press releases, media pitches, and thought leadership articles. Increase Mintel’s reach by managing social media channels. Work closely with teams in Marketing, Insights, Commercial, and the global PR group. Contribute to integrated campaigns that highlight Mintel’s expertise in predictive intelligence and CPG innovation. Collaboration and reporting This role reports to the PR Director for EMEA & AMER. Regular collaboration with colleagues from multiple business units and the broader PR division is expected.

Splendid Communications is looking for an Account Manager with strong experience in consumer public relations. This London-based role focuses on high-profile accounts across food, drink, lifestyle, and consumer technology. The team values inclusion and encourages candidates from all backgrounds to apply. Splendid’s approach centers on earned-first ideas that connect with real audiences. The agency uses its COUNT framework to keep campaigns culturally relevant and commercially effective, ensuring that brand narratives inspire sharing, shift perceptions, and drive measurable results. What you will do Manage day-to-day client relationships, keeping Account Directors updated on progress and challenges. Lead campaigns and ongoing initiatives by overseeing briefings, delegating tasks, setting timelines, and ensuring projects stay on track. Create and supervise content and media collateral, including social and media copy, imagery, and videos, all in line with brand guidelines. Drive media relations: identify timely opportunities, pitch stories, and build strong relationships with journalists. Coordinate with third-party suppliers, handling briefs, contracts, purchase orders, and invoicing while following internal processes. Support budget and resource management to ensure work is delivered on time and within budget. Lead by example and help develop junior team members. Who this role suits This position is ideal for someone who enjoys managing creative briefs, collaborating across teams, and shaping campaigns that spark conversation and action. Experience in consumer PR, especially across lifestyle, food, drink, or technology sectors, will be valuable.

Join Sunshine Sachs as a Public Relations Assistant, where you'll play a vital role in supporting our dynamic PR team. This position offers a fantastic opportunity to gain hands-on experience in the fast-paced world of public relations. You'll assist in crafting engaging press materials, managing media lists, and coordinating events, all while collaborating with a team of seasoned professionals who are passionate about storytelling and brand management.

Join Bitmovin as a Public Relations & Communications Executive! Location: London, UK; Vienna, AustriaCore Skills: Public Relations, Marketing, MarComs, Content Creation, SaaS, Software, Marketing Campaigns, Content Marketing About Bitmovin: We are a leading Series-C SaaS company specializing in cutting-edge video streaming technology. Our innovative solutions are trusted by globally recognized brands such as Disney, Warner Brothers Discovery, BBC, Red Bull Media House, Hulu, and The New York Times. At Bitmovin, we champion diversity and inclusivity. Our flexible work culture fosters an environment where creativity thrives, and every team member contributes to our collective achievements. We are seeking a dynamic Public Relations & Communications Executive to spearhead our PR, communications, and marketing activities. If you are passionate about storytelling and strategic media engagement in a fast-paced, innovative setting, we want to hear from you! Your Impact: Strategize PR & Communications: Collaborate with the Senior Marketing Director to develop and implement an inspiring PR and communications strategy, managing budgets and executing impactful initiatives. Lead PR Execution & Media Relations: Drive PR efforts, establish strong media connections, and ensure Bitmovin's narrative is prominently featured in leading industry publications. Support ABM Initiatives: Oversee the creation and delivery of targeted Account-Based Marketing (ABM) campaign content, ensuring cross-functional collaboration for effective results. Craft Executive Communications: Refine communications for our executives, including newsletters and thought leadership pieces, to convey their vision and engage our audience effectively. Spearhead Awards & Recognition: Manage our awards program, identifying opportunities, writing compelling submissions, and ensuring Bitmovin's achievements gain the recognition they deserve. Uphold Brand Messaging & Consistency: Champion Bitmovin's brand voice across all communications, ensuring alignment and consistency.

Elevate your career with an exciting opportunity!Why Choose FleishmanHillard?Recognized as PRWeek’s Global Agency of the Year and one of the Best Places to Work, FleishmanHillard has garnered accolades such as a “Standout Agency” on Advertising Age’s A-List and NAFE’s “Top 50 Companies for Executive Women” for six consecutive years. With an impressive collection of awards including 5 Lions from the Cannes International Festival of Creativity, we pride ourselves on our commitment to excellence.We believe in fostering an inclusive and equitable workplace, having been awarded EY’s National Equality Standard twice. Our diverse team drives innovation and creativity across all our projects. We welcome individuals from all backgrounds and encourage you to reach out if you require any adjustments during the recruitment process.About UsAs passionate sector specialists, we are at the forefront of technology, covering areas such as cybersecurity, AI, fintech, SaaS, telecoms, digital transformation, and cloud computing. Our clientele ranges from leading global tech corporations to bold challengers in the industry. We thrive on transforming complex technical subjects into engaging narratives, whether discussing AI's role in healthcare or raising awareness around cybercrime and financial fraud. Each day presents new challenges across sectors like healthcare, financial services, retail, and automotive, providing you with opportunities to collaborate with experts from our global agency and expand your knowledge.In this role, you will report to a Senior Director and manage a portfolio of prestigious global clients across various workstreams. With the backing of the senior team, you will:Lead integrated PR programs across multiple channels.Build and strengthen client relationships while providing strategic counsel and innovative communication plans backed by audience insights and data.Oversee UK and multi-market activations that include media relations, crisis communications, executive profiling, social media and influencer campaigns, content development, and event support.Drive new business initiatives and foster organic growth through pitches, networking, and cross-practice collaborations.Manage client budgets and project delivery, ensuring high service standards and measurable impact.Inspire and mentor junior team members, cultivating an inclusive and high-performing team culture.Contribute to thought leadership and represent the agency at high-profile events.

Join Oliver as the Head of Public Relations and play a pivotal role in shaping our brand narrative. This part-time position offers an exciting opportunity to lead our PR strategy, manage media relations, and enhance our public image. You will collaborate with various teams to ensure our messaging aligns with corporate goals while cultivating strong relationships with key stakeholders.

Role overview The Regional Public Relations & Media Lead at Marie Curie plays a central part in shaping the organisation’s communications strategy across London. This position builds brand visibility by focusing on media relations, effective storytelling, and managing public relations campaigns that reflect Marie Curie’s mission and values. Key responsibilities Develop and deliver media relations plans that support organisational objectives Create clear, engaging narratives to connect with a range of audiences Lead public relations campaigns from initial concept through to execution Work closely with teams across departments to ensure consistent messaging Promote Marie Curie’s leadership and reputation within the healthcare sector Collaboration This role works in partnership with colleagues in communications, fundraising, and service delivery. The aim is to ensure that messaging remains aligned and supports Marie Curie’s broader organisational goals.

Role Overview Waymo is hiring a Public Affairs Manager in London. This role focuses on shaping how the public and key stakeholders view self-driving technology. The position works closely with internal teams and external partners to build support for policies that align with Waymo’s mission to make transportation safer and more accessible. Key Responsibilities Develop and execute public engagement strategies for Waymo’s autonomous vehicle initiatives. Work with colleagues across departments to coordinate messaging and outreach. Advocate for policy measures that advance Waymo’s goals in the UK and beyond. Build and maintain relationships with stakeholders, including policymakers, community leaders, and industry groups. Location This position is based in London, England.

Role overview Stripe is hiring a Lead for UK Public Policy & Government Relations in London. This role shapes how Stripe navigates and influences the regulatory environment in the UK. The position calls for direct engagement with government officials, policymakers, and industry groups to represent Stripe’s interests and support a healthy fintech sector.

Join WaterAid as a Senior Media Officer (PR)Are you passionate about communication and eager to drive impactful change in the world? As a Senior Media Officer at WaterAid, you will play a pivotal role in crafting and executing innovative media strategies to elevate our mission. Your expertise in both digital and traditional media will be crucial in advancing our public relations efforts.Contract Type: 12-month fixed-term, Full-time (35 hours per week)Location: London, UK - Hybrid working model, requiring a minimum of 40% of your work time to be spent in person (London office, external meetings, or travel). Our hybrid approach means approximately three days of flexible work and two days of in-person collaboration.Salary: £41,324 annually plus excellent benefits.Why WaterAid?Every day, millions live without access to clean water, sanitation, and hygiene. WaterAid is dedicated to changing this reality for everyone, everywhere. By joining us, your contributions will help unlock potential and pave the way for a fairer future.About WaterAid:We are a global federation united by a vision of a world where everyone has access to clean water, sanitation, and hygiene by 2030. Guided by our core values of Respect, Accountability, Courage, Collaboration, Integrity, and Innovation, we work collaboratively with communities, partners, and supporters to drive sustainable change.About the Media Team:The WaterAid media team is dynamic, ambitious, and thrives on creativity. We lead proactive and reactive media activities, engaging journalists to support our mass engagement campaigns and partnerships, enhance brand awareness, and influence political action.Your Role:As the Senior Media Officer, you will aid the Senior PR Manager in delivering comprehensive public relations strategies across various media platforms. Collaborating closely with our fundraising, partnership, and advocacy teams, you will drive initiatives that foster sustainable change.

As the Senior Manager of UK Government Relations at Trainline, you will play a pivotal role in shaping our engagement with government entities. This strategic position will involve developing and executing advocacy strategies that promote the interests of Trainline within the UK government landscape. You will be responsible for building relationships with key policymakers and stakeholders while ensuring our voice is represented at all levels of government.

Join Scale AI's dynamic International Public Sector team, dedicated to leveraging artificial intelligence (AI) to tackle significant challenges in the public sector globally. Our primary initiatives include:Developing tailored AI applications that will enhance the lives of millions.Creating premium training data for national large language models (LLMs).Providing upskilling and advisory services to amplify AI's impact.Our Scale Generative AI Platform (SGP) is the backbone of production-grade generative AI applications, offering foundational services, APIs, and infrastructure that expedite adoption across various industries. As we transition more applications from prototype to production, we are making substantial investments in the core platform that facilitates this scaling.We are in search of a strategic and technically adept Engineering Manager to spearhead our international engineering efforts, driving the development of bespoke applications for our public sector clientele.At Scale, we do more than create AI solutions—we empower the public sector to revolutionize their operations and better serve citizens through innovative technology. If you are eager to shape the future of AI within the public sector and wish to become an integral part of our pioneering team, we invite you to connect with us.

As a Senior Customer Success Manager at Virtru, you will play a pivotal role in driving customer satisfaction and success within the Global Public Sector. Your expertise will enable you to build meaningful relationships with clients, ensuring that they maximize the value of our solutions. You will lead cross-functional teams to address customer needs and enhance their experience with our products.

About Checkout.com Checkout.com powers online payments for brands such as eBay, ASOS, Klarna, Uber Eats, and Sony. Handling billions of transactions each year, the company helps make digital payments smooth and reliable for customers worldwide. With 19 offices across six continents, Checkout.com is headquartered in London. Teams here work together to advance fintech and support clients around the globe. Role Overview: Global Employee Relations Lead (12 Month FTC) This 12-month fixed-term contract calls for an experienced Employee Relations Manager to strengthen Checkout.com’s global ER strategy. The focus is on building and improving frameworks, not on day-to-day case management. The person in this role will design systems, tools, and policies that help the People team handle ER matters at scale. Collaboration with colleagues across regions is central. The role centers on enabling others, rather than direct casework. Success means equipping the People team with the resources and knowledge to manage employee relations consistently and effectively worldwide. What You Will Do Develop and refine global employee relations frameworks, policies, and tools Support the People team in managing ER issues at scale Integrate technology and AI into ER practices to improve efficiency and compliance Balance legal requirements with practical business needs in all ER guidance Simplify complex ER scenarios and communicate solutions clearly What We’re Looking For Extensive experience in employee relations, ideally in a global context Strong understanding of business operations and organizational needs Ability to design and implement ER strategies and frameworks Comfort with technology and interest in using AI to enhance ER processes Clear, practical communicator who can make complex topics accessible Location This role is based in London.

Role overview WSH Group is seeking a Guest Relations Manager based in London. This position acts as the primary contact for guests, shaping their experience from arrival onward. The role centers on creating a welcoming atmosphere and supporting the company’s commitment to memorable service. What you will do Manage the daily operations of guest relations Collect and handle guest feedback to inform improvements Identify areas for service process enhancements and implement changes Train and mentor team members in customer service standards Encourage a strong service culture within the team Requirements Excellent interpersonal and communication abilities Background in team leadership or mentoring Dedication to delivering high-quality customer service