GTM Strategy & Operations Manager

The Company You’ll JoinCarta is at the forefront of transforming venture capital, private equity, and private credit through its innovative software solutions. With a trusted network of over 65,000 companies across 160+ countries, Carta provides a robust platform that empowers founders, investors, and limited partners to build, invest, and scale with confidence.Our Fund Administration platform supports more than 9,000 funds and SPVs, managing nearly $185 billion in assets. Recognized by reputable organizations such as Fortune, Forbes, and Great Places to Work, Carta is dedicated to redefining private market infrastructure.At Carta, we are creating a holistic ERP platform tailored for private markets. Traditional ERP solutions fall short for Private Funds; thus, we offer a comprehensive software solution that replaces outdated spreadsheets and fragmented services. Our innovative software for the Office of the Fund CFO is set to revolutionize private markets, making them operate more seamlessly like public markets.To learn more about our work culture and offices, visit our Carta careers page.The Problems You'll SolveAt Carta, our mission is to unlock the potential of equity ownership for individuals across the globe. The challenges we tackle today pave the way for tomorrow's opportunities. As a Senior Program Manager in Account Management Strategy & Operations, you will:Empower our Venture Capital Account Management team to consistently deliver exceptional service and customer experiences by spearheading core initiatives across GTM, Delivery, R&D, and Finance. You will serve as an operational partner to our leaders and teams, developing and scaling account management programs that drive sustainable growth. Your contributions will directly enhance customer satisfaction and retention while facilitating revenue growth and team productivity.In this role, you will:Design and execute scalable programs to establish effective long-term processes and tools that support Carta’s VC account management team throughout the customer lifecycle.Oversee the governance of key account management activities including business reviews, renewals, account growth, customer engagement, and sentiment analysis.Facilitate cross-functional initiatives aimed at improving customer retention, minimizing churn, and maximizing upsell and cross-sell opportunities.

Garner Health seeks a Senior Strategy & Operations Manager based in New York City. This position leads major projects aimed at improving how the company operates and delivers results. Role overview The Senior Strategy & Operations Manager partners with teams throughout Garner Health to identify areas for improvement and implement solutions that drive growth and efficiency. The work centers on both shaping strategy and ensuring strong execution across departments. Key responsibilities Lead strategic initiatives to enhance company operations Collaborate with cross-functional teams to identify and act on opportunities for improvement Develop and implement solutions that support organizational growth Location This role is based in New York City, New York.

About ForaFora is revolutionizing the travel agency landscape by empowering individuals with a passion for travel to establish successful advisory businesses. We are modernizing the $100B+ travel industry by harnessing state-of-the-art technology, data analytics, and a supportive community, allowing thousands of entrepreneurs to flourish on our platform. Our comprehensive platform gives travel entrepreneurs the essential tools, personalized training, a vibrant community, and exclusive industry partnerships they need to launch and grow their businesses. Central to our mission is the goal of guiding the next generation of travel entrepreneurs in transforming their love for travel into a rewarding career, whether it be full-time or part-time. We believe that anyone, from seasoned professionals to first-time advisors, can create something both profitable and personal.Founded in 2021 by experienced entrepreneurs, Fora has steadily expanded, now boasting a team of over 200 full-time employees based in the heart of New York City. In 2025, we proudly announced our $60 million Series B and C funding rounds, led by Thrive Capital and Insight Partners, with ongoing support from previous investors such as Forerunner and Heartcore Capital. Our accolades include being recognized as a LinkedIn Top Startup in 2024, Fast Company's Most Innovative Companies in 2023 and 2025, and Built In's Best Places to Work in 2025.We are crafting the first truly unified platform for all travel requirements—leveraging both human expertise and technology to reshape the way people plan and book travel.About The RoleIn the role of Senior Manager or Manager of Central Strategy & Operations, you will serve as an internal consultant and operator, focusing on the most critical opportunities across the organization. You will take ownership of analyses, define challenges, and lead cross-functional projects aimed at generating new revenue streams and enhancing operational efficiencies. High-performing individuals will have the opportunity to advance to a leadership position within a specific business unit or function within 18 to 36 months.

Join us as a Senior Manager, Strategy & Operations, where you'll play a pivotal role in steering enterprise-level strategies and influencing the growth trajectory of Talkiatry. In this key position, you'll be at the intersection of strategy, analytics, and execution, spearheading initiatives that significantly impact our clinicians, patients, and overall performance. You will collaborate closely with senior leadership, managing high-priority, cross-functional projects from the initial problem identification to execution and measurable outcomes. As a Senior Manager, you will not only analyze data but also shape the narrative of what truly matters. Your proactive approach will enable you to identify growth opportunities, influence strategic priorities, and develop scalable systems that enhance Talkiatry's operational effectiveness. You will present findings and recommendations to executive leadership, guide resource allocation and investment decisions, and translate long-term strategic goals into actionable operational plans.About Talkiatry:Talkiatry is dedicated to revolutionizing psychiatry through accessible, empathetic, and responsible care. Co-founded by a patient and a triple-board-certified psychiatrist, our mission is to address the challenges that both patients and clinicians face in obtaining and delivering high-quality mental health treatment. With approximately 60% of adults in the U.S. suffering from diagnosable mental health conditions remaining untreated each year, and a significant proportion of clinicians out of network due to low reimbursement rates and excessive paperwork, we leverage innovative technology and a human-centric approach to provide the care patients need while allowing psychiatrists to focus on their passion for medicine.

At Morgan & Morgan, our mission is to stand up for consumer rights, serving as the last line of defense for millions of Americans against powerful insurance companies, large corporations, and defective products. With a dedicated team of over 6,000 employees, including attorneys in all 50 states, client support staff, and marketing professionals, we are united in our commitment: For the People.Summary:Morgan & Morgan is redefining the capabilities of an injury law firm, leveraging technology to enhance client service. As the world's largest injury firm, we are positioned to provide a consistent and positive experience for individuals facing significant challenges in their lives.We are currently seeking a Senior Manager, Product Operations & Program Management to join our Product team. This impactful role merges delivery execution, team management, and operational excellence. You will lead a diverse team comprising Project Managers, Business Analysts, and Data Analysts, supporting product and engineering teams throughout the organization. Additionally, you will take on hands-on project leadership for specific platform and infrastructure streams while establishing the standards, tools, and governance necessary for the product team to function with consistency and discipline. This position requires in-office attendance four days a week at our Brooklyn office, and relocation assistance is not available.

Standard Bots is seeking a Strategy & Operations Manager based in New York City. This role centers on improving how the company operates and helping set the direction for future growth. Role overview The Strategy & Operations Manager works closely with teams across the company. The focus is on finding ways to make processes more efficient and supporting projects that move the business forward. What you will do Collaborate with colleagues from different departments to streamline operations Analyze current workflows to spot areas that could be improved Support new initiatives aimed at company growth Apply analytical thinking to develop and implement solutions Requirements Strong analytical skills Experience working with cross-functional teams Ability to identify and act on opportunities for process improvement

Join DoorDash as a Senior Manager for DashPass Strategy & Operations, where you will spearhead innovative strategies and operational excellence for our premier subscription program. You will collaborate with cross-functional teams to enhance customer acquisition, elevate customer value, and drive profitability. Your role will involve crafting outstanding experiences that resonate with our users while capitalizing on your industry insights to foster innovation and growth.

The Senior Manager, Revenue Strategy and Operations at Maven Clinic will join a team focused on shaping the company’s go-to-market strategy, strengthening data infrastructure, and supporting commercial execution. This New York-based role works closely with the VP of Strategic Finance and Revenue Operations, as well as leaders from Sales, Finance, Marketing, and Customer Success. What you will do Lead analytics, systems, and incentive design to drive Maven’s revenue growth Manage high-visibility projects that connect strategy, data, and execution Collaborate with senior stakeholders across multiple functions Develop and own frameworks and processes that support the revenue organization Requirements Background in consulting, investment banking, private equity, or high-growth technology companies Ability to solve complex problems and build new frameworks from the ground up Strong analytical skills and a strategic approach Intellectual curiosity and a commitment to high standards This position is based in New York, New York, United States.

About the Role Bluefish is on the lookout for an outstanding Strategy & Operations Manager to join our dynamic team. In this pivotal role as part of the Chief of Staff's team, you will spearhead strategic and operational initiatives that will drive the growth and scalability of our early-stage organization, all while gaining invaluable visibility and ownership that will propel your career forward. Your Responsibilities Act as a vital link between various functions (product, finance, go-to-market, and HR), identifying gaps, aligning teams, and ensuring critical initiatives remain on course. Lead the end-to-end execution of strategic projects: defining scopes, conducting analyses, crafting recommendations, and overseeing the decision-making and implementation processes. Develop analytical frameworks and quantitative models that guide the company's key decisions. Prepare high-impact materials for executive, board, and investor meetings, simplifying complex topics into clear and engaging narratives. Manage the operational cadence of the Chief of Staff function, which includes leadership team meetings, strategic planning cycles, and quarterly objectives. Take ownership of special projects with a sense of urgency, often navigating ambiguous and fast-paced environments. Qualifications 5+ years of professional experience in strategy consulting (at a top-tier firm), investment banking, or an internal strategy or operations role at a high-growth company. Exceptional quantitative and analytical skills to convert data into actionable insights. Advanced proficiency in PowerPoint and Excel; capable of creating polished, executive-level presentations and intricate models. Excellent written and verbal communication skills; comfortable interacting with C-suite executives directly. Proven track record of managing cross-functional initiatives without formal authority and building trust among diverse teams. Highly resourceful, self-motivated, and able to thrive in any area of the business. Ability to flourish in a fast-paced, high-pressure environment, with comfort in working within a small team. Willingness to operate at any level and tackle whatever challenges the business presents. Experience with early-stage companies is preferred. Proficiency in AI tools, with practical experience in leveraging them for operational enhancement is a plus.

Role Overview Stripe is hiring an Operations Program Manager in New York, NY. This role focuses on improving how Stripe operates day to day and supporting key projects that shape the company’s direction. The Operations Program Manager works closely with teams across the business to keep projects on track and ensure operations support Stripe’s broader goals. What You’ll Do Work with teams from different functions to coordinate and deliver complex projects Identify ways to make operational processes more efficient Support strategic initiatives that help Stripe grow and adapt Monitor progress and make adjustments to keep projects aligned with company objectives

About ForaFora is a pioneering travel agency that empowers individuals with a passion for travel to cultivate a successful advisory business. We are transforming the multi-billion dollar travel agency sector by integrating cutting-edge technology, insightful data, and a supportive community, enabling countless entrepreneurs to thrive on our platform. Our comprehensive business-in-a-box solution equips travel advisors with essential tools and personalized training, alongside a dynamic community and exclusive industry partnerships. Our mission is clear: to assist the next wave of travel entrepreneurs in turning their passion for travel into a rewarding career, whether on a full-time or part-time basis. We firmly believe that both seasoned professionals and first-time advisors can create something both lucrative and personal.Founded in 2021 by experienced entrepreneurs, Fora has consistently grown, expanding to a team of over 200 full-time professionals located in downtown New York City. In 2025, we celebrated our $60 million Series B and C funding rounds, spearheaded by Thrive Capital and Insight Partners, with contributions from previous investors such as Forerunner and Heartcore Capital. We have also received accolades, including recognition as a LinkedIn Top Startup for 2024, Fast Company’s Most Innovative Companies for 2023 and 2025, and Built In's Best Places to Work in 2025.We are dedicated to creating the first truly unified platform for all travel needs—harnessing the best of human expertise and technology to revolutionize how individuals plan and book their travels.About The RoleThe Senior Manager, Training Strategy and Operations will be the strategic and operational cornerstone of Fora’s training initiatives. This role is essential for ensuring that all training programs meet a stringent quality standard, are executed with operational precision, and are continually enhanced through data insights and experimentation. Responsibilities encompass full ownership of training operations, from process design and assessment to vendor management and readiness for product launch. This role also involves supervising one direct report and fostering a structured, high-performing environment within the training division.

Fora is a travel agency that empowers people to build their own travel advisory businesses. By blending technology, data, and a strong community, Fora offers a platform where entrepreneurs can launch and grow their ventures. The company provides tools, training, and exclusive partnerships to help advisors at every stage turn their passion for travel into a career. Founded in 2021 by experienced entrepreneurs, Fora has expanded to over 200 full-time employees in New York City. In 2025, the company raised $60 million in Series B and C funding led by Thrive Capital and Insight Partners, with support from Forerunner and Heartcore Capital. Fora has been recognized as a LinkedIn Top Startup for 2024, featured on Fast Company’s Most Innovative Companies lists for 2023 and 2025, and included in Built In's Best Places to Work for 2025. The team is building an integrated travel platform that combines human expertise with technology to improve how people plan and book trips. Role overview The Senior Manager, Activation Strategy & Operations plays a central role in shaping Fora’s advisor activation programs. Reporting to the Head of Activation, this leader designs and runs experiments, manages cross-functional OKRs, and translates insights into scalable initiatives that support advisor growth. This position is highly visible and leans on strong individual contribution. The work shifts between strategic planning and hands-on execution, often in ambiguous situations. Success comes from seeing every launch as the start of ongoing improvement, not the finish line. What you will do Lead strategic and analytical work for advisor activation programs Design and execute experiments to improve advisor outcomes Manage cross-functional OKRs and track progress toward goals Turn insights into scalable programs that drive advisor growth Requirements Comfort working in ambiguous situations and adapting quickly Ability to move between planning and hands-on execution A mindset focused on continuous improvement

About EdraAt Edra, we're tackling one of the most complex challenges in enterprise AI: the disparity between generic AI models and specific company processes. We develop AI agents that learn the intricacies of operational workflows and execute them effectively.As a Series A startup backed by Sequoia and other prominent venture capital firms, we're expanding our presence in New York and London. Our team is composed of highly skilled engineers, AI researchers, and strategists, all united by a commitment to exceptional talent and the belief that great people are the cornerstone of our success.The RoleWe are on the lookout for our second operations hire: a versatile generalist ready to take full ownership of operational areas as we scale. This role is not about managing tasks or projects, but about enhancing the systems, processes, and outcomes that propel our company forward.Your responsibilities will evolve according to the company's needs and your unique strengths, with initial focus areas including finance operations, sales operations, SOC 2 compliance, and recruiting operations. As we grow, so will the scope of your role.A key aspect of this position is designing operational infrastructure that is inherently AI-native. Our small team aims to remain lean, meaning you’ll be integrating processes, systems, and workflows in a way that prioritizes AI, while ensuring stability, security, and reliability. We aspire to embed AI into our core operations rather than treating it as an afterthought.What You'll DoYou will manage functional areas end-to-end, not by executing every task personally, but by establishing the systems and processes that enable each area to function smoothly. Your responsibilities may include:Finance Operations: Establish operational frameworks for accounts payable, expense management, tax compliance, and vendor procurement to ensure smooth operations.Sales Operations: Develop deal support and contract workflows that empower the commercial team to operate swiftly.Compliance: Implement a compliance program that scales with the company, avoiding bottlenecks.Legal Operations: Create a legal coordination system (templates, workflows, triage) that streamlines the contract review process.Recruiting Operations: Design systems for agency management, pipeline operations, and candidate processing.Systems & Tooling: Integrate all aforementioned areas with AI-first infrastructure that is secure, reliable, and supportive of a fast-moving team.

At Duolingo, we are on a mission to revolutionize education by creating accessible learning experiences for everyone, everywhere. As a pivotal member of our team, you will play a key role in driving this ambitious vision forward!Join a collaborative group of dedicated professionals who are passionate about enhancing education, exploring innovative ideas, and making data-driven decisions. Here, you will find endless opportunities for personal and professional growth while contributing to impactful work that is both fulfilling and enjoyable.Be a part of our transformative journey as we empower over half a billion learners worldwide!Check out our blog for more insights.

About EliseAIAt EliseAI, we are revolutionizing the essential sectors of housing and healthcare. We believe that everyone deserves a safe place to live and access to quality healthcare, yet these necessities are often challenging to attain. By seamlessly integrating AI agents into current workflows, we enhance efficiency, lower costs, and create a better experience for all users.Housing: We streamline the apartment rental process, making it easier for renters to tour, sign leases, submit maintenance requests, and communicate with their property management teams—all in one convenient platform.Healthcare: We simplify appointment scheduling, intake form completion, and enhance patient-provider communication, allowing individuals to focus on their health rather than paperwork.With EliseAI, organizations can minimize manual processes, enhance accessibility, and deliver a streamlined experience across vital services. We have recently secured a $250 million Series E funding round led by Andreessen Horowitz to expedite our mission.About The RoleWe are seeking a Senior Manager for Strategy & Operations within our housing division at EliseAI. This pivotal role involves leading high-impact projects that foster growth and scalability throughout the organization. Ideal candidates thrive in ambiguous environments, enjoy cross-team collaboration, and take ownership of results. You will collaborate closely with Sales, Product, Customer Success, and Engineering to tackle pressing challenges—whether it’s enhancing our go-to-market strategies, refining client onboarding processes, or developing internal systems that facilitate smarter operations.Key ResponsibilitiesLead cross-functional strategic initiatives throughout the entire customer lifecycle—from boosting sales performance and refining pricing strategies to optimizing implementation and post-sale workflows.Examine client workflows and usage patterns to uncover opportunities for automation, increased product adoption, and enhanced outcomes.Collaborate with Sales, Product, and Customer Success teams to perfect our value proposition and delivery methods for customers.Develop internal processes and playbooks that facilitate scalability across sales, onboarding, support, and customer expansion.Partner with leadership to uncover strategic insights and drive initiatives that enhance operational effectiveness.

About LanternLantern serves as a revolutionary specialty care platform, uniting individuals with top-tier care precisely when they need it the most. Our curated Network of Excellence consists of the nation's leading specialists in surgery, cancer care, infusions, and beyond, ensuring that we provide not only exceptional healthcare but also substantial cost savings for employers and their workforce. At Lantern, every member is paired with a dedicated care team, which includes Care Advocates and nurses, guiding them through their entire healthcare journey, supporting them in returning to good health, family, and work. With convenient access to specialists across the country, Lantern makes quality care easily accessible to most. Trusted by some of the largest employers nationwide, we serve over 6 million members across the United States. Discover more at lanterncare.com.

Allara Health is a women’s health provider focused on delivering comprehensive care for hormonal, metabolic, and reproductive health. More than 60,000 women nationwide trust Allara for conditions like PCOS, insulin resistance, and perimenopause. The team’s multidisciplinary approach has improved outcomes, as detailed in their health outcomes report. Allara continues to address long-standing gaps in women’s healthcare, growing rapidly across the U.S. Role overview The Manager of Strategy & Operations will play a central role in driving Allara’s strategic and operational initiatives. This is a cross-functional position based in New York City, working closely with leaders across the organization to identify opportunities, solve complex problems, and turn insights into tangible improvements. What you will do Conduct structured analyses to surface key performance drivers Build decision-making models to help prioritize projects and initiatives within operations Streamline workflows and refine processes to improve team efficiency Lead and support operational improvements that advance business goals Facilitate the launch of new clinical service lines through project management and collaboration with other teams Who thrives here People who enjoy tackling ambiguous challenges and working across disciplines Those who use data and operational insights to drive business performance and expand reach Individuals comfortable balancing analysis with hands-on execution Location and schedule This is a hybrid role based in New York City. Allara values in-person collaboration, aiming for at least three days per week in the NYC office, with flexibility as needed.

About the TeamThe Strategy & Operations team serves as the driving force behind DoorDash’s growth, tackling high-priority challenges, formulating strategies, and delivering measurable business results. We are committed to an ownership mentality, where teams are empowered to not only define but also execute strategies effectively.The DoubleDash Strategy & Operations team is dedicated to enhancing multi-vertical growth by optimizing the customer journey in the DoorDash marketplace, ensuring seamless order discovery, addition, and completion. Collaborating closely with Product, Pricing, Finance, Analytics, and Operations, we strive to enhance revenue, improve cost efficiency, and elevate customer experience through a strategic blend of analytics, operational adjustments, and product innovations.About the RoleThe Senior Associate position in Strategy & Operations is pivotal to the DoubleDash growth engine, integrating funnel optimization, product experimentation, and marketplace economics. In this role, you will oversee daily operations that fuel our product testing, launching, and iterative processes: designing effective experiments, analyzing results to guide strategic decisions, and collaborating with Product, Operations, Engineering, and Finance to convert insights into actionable outcomes. This is a dynamic role that offers high throughput and autonomy, ideal for individuals eager to refine their skills in experimentation and product analytics while directly influencing a business segment that impacts millions of orders.You will report to the Senior Manager of Marketplace Strategy & Operations on the DoubleDash team within the US Marketplace organization. This role is located in the United States, with flexibility across various DoorDash office hubs to facilitate close cross-functional collaboration.Your Excitement About This Opportunity Includes...Identifying and resolving complex business challenges by formulating critical questions, analyzing data, and converting insights into actionable recommendations.Owning and enhancing essential elements of the DoubleDash experience, leading initiatives from planning through to launch and ongoing refinement.Collaborating with cross-functional teams to drive impactful outcomes across the organization.

Join DoubleVerify as a Senior Marketing Programs and Operations Manager, where you will play a pivotal role in driving our marketing strategies and operational excellence. You will lead the development and execution of innovative marketing programs, ensuring alignment with our overall business objectives. Collaborating closely with cross-functional teams, you will harness data-driven insights to optimize marketing effectiveness and enhance customer engagement.