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GTM Strategy & Operations Lead - BDR

OpenAISan Francisco
On-site Full-time

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Experience Level

Experience

Qualifications

- Proven experience in sales operations, business development, or related fields, with a strong grasp of lead management processes.- Proficiency in CRM systems and marketing automation tools.- Excellent analytical skills with the ability to diagnose and solve complex problems.- Strong communication and collaboration skills, with the ability to work effectively across teams.- Passionate about AI and its potential to transform businesses.

About the job

About Our Team

At OpenAI, our mission is to develop safe artificial general intelligence (AGI) that benefits humanity as a whole. This ambitious endeavor brings together the world’s leading scientists, engineers, and business professionals within a collaborative lab environment.

Our Go To Market (GTM) team plays a pivotal role in empowering customers to effectively utilize and implement our advanced AI products throughout their organizations. Comprising experts in Sales, Solutions, Support, Marketing, and Partnerships, our team focuses on creating impactful solutions that democratize access to AI technology.

About the Role

As a vital member of the GTM Operations team, the BDR Strategy & Operations Lead will enhance operational excellence and guide our GTM strategy to unlock the transformative potential of advanced AI models for our clients. This role is instrumental in optimizing systems, processes, and programs that facilitate pipeline generation.

You will engage in refining inbound processes, designing outbound strategies, and reporting on funnel health to ensure our sales teams are positioned for success. Collaborating closely with Sales, Sales Strategy and Operations, Marketing, Enablement, and Systems teams, you will enhance lead management workflows, boost prospecting effectiveness, and develop scalable and repeatable pipeline generation initiatives.

This is an exciting opportunity for individuals who excel at the initial stages of the sales funnel, focusing on quality, speed, and conversion, while being passionate about establishing operational frameworks that support high-growth sales teams.

Responsibilities

  • Enhance lead enrichment, scoring, grading, and routing workflows to guarantee high-quality, well-prioritized lead delivery to the appropriate sales representatives.
  • Collaborate with Systems teams to establish routing criteria and workflows within CRM and marketing automation tools.
  • Develop and maintain reporting mechanisms to monitor lead and pipeline progression throughout the funnel—from lead to MQL to qualified opportunity.
  • Identify gaps in pipeline creation and analyze funnel drop-offs by product, segment, region, and deal size.
  • Assist in setting pipeline targets to ensure adequate coverage against objectives.

About OpenAI

OpenAI is dedicated to advancing digital intelligence in a way that is safe and beneficial to humanity. By uniting top-notch engineers, scientists, and business professionals, we are at the forefront of developing groundbreaking AI technologies.

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