GTM Strategy & Operations Lead at Thinking Machines | San Francisco

Role Overview zip is hiring a GTM Strategy & Operations Manager focused on Data & Territory Operations in San Francisco. This role shapes go-to-market strategies and supports operational improvements across the business. What You Will Do Work with teams across departments to analyze market data and identify trends Refine and optimize territory assignments to support growth targets Develop and share operational best practices that improve efficiency Contribute insights that guide strategic planning and day-to-day execution Location This position is based in San Francisco.

Serval develops AI-driven automation for enterprise operations, using intelligent agents to replace manual processes and legacy systems. The company’s platform translates natural language into workflows that can reason, act across systems, and improve over time. Since its founding in early 2024, Serval has supported organizations such as Fox, Notion, Perplexity, Vercel, Mercor, LangChain, and Verkada, automating complex, high-volume operational tasks across teams like IT, HR, Finance, Security, Legal, and Engineering. Role overview The GTM Strategy and Operations Manager shapes how Serval approaches the market from its San Francisco office. This position focuses on building trust and developing a relationship-driven go-to-market model, rather than relying solely on traditional outbound or inbound tactics. The role works closely with the COO and GTM leadership to define and execute how Serval identifies, activates, and converts key relationships into pipeline and revenue. Success in this position will directly impact Serval’s growth trajectory. What you will do Collaborate with company leadership to design and implement a scalable go-to-market engine centered on high-value relationships Develop, test, and refine new playbooks for engaging and converting strategic partners Help drive measurable business outcomes by focusing efforts where they have the greatest impact on closing deals Requirements Proven experience building and maintaining relationships that lead to measurable business results Initiative to create, test, and improve processes from the ground up Strong commercial judgment and the ability to prioritize for maximum impact High ownership, ambition, and a record of learning quickly in fast-moving environments Serval is backed by investors such as Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, and Elad Gil. The company was founded by product and engineering leaders from Verkada.

As the GTM Strategy & Operations Lead at Faire, you will play a pivotal role in shaping our go-to-market strategies and optimizing our operational processes. Your insights will drive our initiatives, ensuring we effectively reach and engage our target markets. You will collaborate with cross-functional teams to align our strategic vision and operational execution, ultimately supporting our growth objectives.

About Our TeamAt OpenAI, our mission is to develop safe artificial general intelligence (AGI) that benefits humanity as a whole. This ambitious endeavor brings together the world’s leading scientists, engineers, and business professionals within a collaborative lab environment.Our Go To Market (GTM) team plays a pivotal role in empowering customers to effectively utilize and implement our advanced AI products throughout their organizations. Comprising experts in Sales, Solutions, Support, Marketing, and Partnerships, our team focuses on creating impactful solutions that democratize access to AI technology.About the RoleAs a vital member of the GTM Operations team, the BDR Strategy & Operations Lead will enhance operational excellence and guide our GTM strategy to unlock the transformative potential of advanced AI models for our clients. This role is instrumental in optimizing systems, processes, and programs that facilitate pipeline generation.You will engage in refining inbound processes, designing outbound strategies, and reporting on funnel health to ensure our sales teams are positioned for success. Collaborating closely with Sales, Sales Strategy and Operations, Marketing, Enablement, and Systems teams, you will enhance lead management workflows, boost prospecting effectiveness, and develop scalable and repeatable pipeline generation initiatives.This is an exciting opportunity for individuals who excel at the initial stages of the sales funnel, focusing on quality, speed, and conversion, while being passionate about establishing operational frameworks that support high-growth sales teams.ResponsibilitiesEnhance lead enrichment, scoring, grading, and routing workflows to guarantee high-quality, well-prioritized lead delivery to the appropriate sales representatives.Collaborate with Systems teams to establish routing criteria and workflows within CRM and marketing automation tools.Develop and maintain reporting mechanisms to monitor lead and pipeline progression throughout the funnel—from lead to MQL to qualified opportunity.Identify gaps in pipeline creation and analyze funnel drop-offs by product, segment, region, and deal size.Assist in setting pipeline targets to ensure adequate coverage against objectives.

About the RoleAs the Director of Central GTM Strategy & Operations at Ivo, you will be the driving force behind operationalizing our go-to-market (GTM) strategy. You will oversee renewals, expansion initiatives, customer operations, and deal desk processes. Reporting directly to the VP of Revenue Strategy & Operations, you will hold primary responsibility for the successful delivery of our strategic consulting engagements, including renewal automation, annual recurring revenue (ARR) infrastructure, and health scoring. You will collaborate closely with Customer Success Management (CSM) leadership to enhance customer execution, while also building and optimizing Deal Desk and Growth and Customer Operations.In a landscape where pricing is increasingly shifting towards usage-based and API models, you will establish the operational framework for consumption-based renewals and expansion triggers. Your role will leverage artificial intelligence to maximize efficiency and automate processes that traditionally required extensive time from operations teams.Additionally, you will be responsible for establishing our EMEA GTM Operations.

Join Us in Transforming Connections Across the Globe!At Kong, we believe in the power of connection. If you feel you might not meet every single requirement but are enthusiastic about this role, we encourage you to apply. We value strong candidates who excel in certain areas while having a genuine interest in others.Position Overview:We are looking for a dynamic Sales Strategy and Operations Manager to become a key player in our Revenue Operations team. You'll act as a strategic partner and advocate for the AMS GTM Leadership team. Your mission will involve defining, tracking, and executing AMS business objectives, initiatives, strategies, and processes that facilitate scaling. This role is essential for our rapidly growing sales team and requires a hands-on approach. Ideal candidates will have a strong background in full-funnel GTM Strategy & Operations, be self-motivated, thrive in a fast-paced, data-oriented environment, and exhibit a proactive, results-driven mindset. You will report directly to the Director of Global Field Operations.Preferred Locations: San Francisco, New York, Chicago, TorontoKey Responsibilities:Lead the annual AMS GTM planning process, encompassing fiscal year/long-range modeling, investment ROI analysis, headcount planning, quota and capacity setting, and territory planning.Collaborate with leadership to design and implement the AMS GTM structure, segmentation, and coverage model across multiple roles, including Sales, Solutions Engineering, Customer Success, Sales Development, and Professional Services.Provide insights and performance tracking on business health, including lead funnel monitoring, sales efficiency, and productivity metrics using business intelligence tools.Oversee the execution of operational cadences within the organization, supporting management inspections throughout the customer lifecycle.Assist sales leadership in preparing content for key management reporting, including Quarterly Business Reviews.Enhance CRM accuracy, pipeline analytics, forecasting, and regional reporting requirements.Ensure efficient deal velocity by monitoring deal management processes and recommending improvements for deal structures, approvals, and booking processes.

Join scribe as a GTM Strategy Manager, where you'll play a critical role in developing and executing go-to-market strategies that drive growth and enhance our market presence. As a key member of our team, you will collaborate with cross-functional teams to align sales, marketing, and product initiatives, ensuring successful product launches and market penetration.

OpenAI is looking for a GTM Strategy & Operations Specialist to help shape go-to-market strategies for key programs. This position is based in San Francisco and works closely with teams across the company. Role overview This role focuses on developing and refining go-to-market approaches for strategic initiatives. The specialist will coordinate with colleagues from different departments to improve how programs are launched and managed. Expect to work on projects that require both creative problem-solving and attention to operational details. Collaboration and impact Day-to-day work involves collaborating with cross-functional teams to streamline processes and support strategic goals. The position calls for someone who enjoys working with technology and is motivated to find better ways to operate. Who excels in this role Innovative thinkers who bring new ideas to the table People comfortable navigating change and ambiguity Those with a strong interest in both technology and operational improvement

OpenAI is searching for a GTM Strategy & Operations Lead to support its Enterprise division in San Francisco. This position centers on developing and executing go-to-market strategies that foster enterprise growth. Role overview The GTM Strategy & Operations Lead will guide both strategic planning and day-to-day operations for OpenAI's enterprise products. The work directly influences how products are positioned and delivered to clients, with a focus on meeting evolving enterprise needs. Key responsibilities Shape and execute go-to-market strategies for enterprise offerings Drive operational improvements to support business growth Provide insights that inform product direction and market approach Ensure client expectations are understood and exceeded Location This role is based in San Francisco.

Virio is based in San Francisco and focuses on transforming how B2B companies approach go-to-market strategy. The team, supported by leaders from LinkedIn, YouTube, HubSpot, Rippling, and Google, develops tools and strategies that help organizations engage their markets and drive revenue using executive-led content. Role overview The GTM Strategy & Operations - Enterprise Business Partner will take ownership of scaling outbound and top-of-funnel programs. This role works closely with founders and sales leadership to design and execute outbound strategies that connect with high-value prospects and drive new business. What you will do Direct outbound strategy, including identifying targets, developing messaging, automating outreach, and running campaigns across email, LinkedIn, and events. Collaborate with founders and Account Executives to uncover and secure major business opportunities. Lead, coach, and manage a small team of Business Development Representatives (BDRs). Develop scalable playbooks for prospecting, outreach, and meeting scheduling. Align outbound campaigns with growth, content, paid media, and event teams. Test and refine messaging, outreach cadences, and tools to improve conversion rates. Set the pace for outbound activities by participating directly alongside the team. Foster a culture of speed, accountability, and continuous improvement through coaching. Work with the CEO, Head of Growth, and GTM leaders on strategic projects and execution. Requirements Experience managing outbound sales or development, ideally in fast-moving or early-stage companies. Proven ability to build and manage revenue-generating pipelines. Comfortable as a player-coach, balancing hands-on execution with team development. Strong at building scalable, repeatable processes and using sales tools effectively. Familiar with modern outbound platforms such as Clay, Apollo, HubSpot, and LinkedIn. Excellent written and verbal communication skills. Location and compensation Location: San Francisco (in-person, on-site, full-time) Total compensation: $280K–$420K Base salary: $150K–$180K plus performance-based cash bonuses

About AirwallexAirwallex stands as the premier unified payments and financial platform tailored for global enterprises. By harnessing our unique blend of proprietary infrastructure and cutting-edge software, we empower over 200,000 businesses worldwide—including renowned names like Brex, Rippling, Navan, Qantas, and SHEIN—with fully integrated solutions for managing business accounts, payments, spend management, treasury, and embedded finance on a global scale.Founded in Melbourne, we proudly employ a diverse team of more than 2,000 innovative minds across 26 global offices. With a valuation of US$8 billion and support from industry-leading investors such as T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is at the forefront of shaping the future of global payments and financial services. If you are prepared to engage in the most ambitious work of your career, we invite you to join us.

Join Our Team at RoxAt Rox, we are dedicated to empowering individuals to maximize their potential in the workplace.Our innovative platform equips sales professionals with autonomous revenue agents, allowing them to concentrate on their core strengths—selling. Just as coding agents revolutionized engineering, our revenue agents are designed to enhance customer engagements tenfold.We are pioneering the concept of a revenue operating system, transforming the traditional revenue stack from application layers to comprehensive systems of context. With Rox, human roles are evolving into orchestrators while our agents manage the entire customer lifecycle seamlessly.We proudly support Global 2000 leaders across sectors such as banking, hardware, construction, and advanced AI solutions. Our clients include prominent AI innovators like Ramp and Cognition.Our shared commitment to our mission drives our relentless pursuit of excellence in everything we do.

About UsAt Shepherd, we are revolutionizing the landscape of commercial Property & Casualty insurance for high-hazard industries through cutting-edge technology. Our goal is to streamline risk management for those who are pivotal in shaping the physical world, providing protection from the initial concept to the operational phase that spans decades.We are developing the most advanced commercial risk platform where automation, data, and underwriting expertise converge to deliver:Accelerated decision-makingMore accurate and intelligent pricingEnhanced risk management outcomesWith Shepherd, we ensure that safety, speed, and quality work in unison, creating synergies instead of trade-offs. We are not merely updating insurance products; we are laying the groundwork for the future of financial services where technology, underwriting practices, and partnerships harmoniously support vital industries and their progressive endeavors.Our InvestorsShepherd has successfully raised over $20M from prestigious investors including:Spark CapitalCostanoa VenturesY CombinatorSusa VenturesIntact VenturesAnd many more...Our TeamWe are a dynamic group of technology enthusiasts and insurance experts, united to bridge these two vital fields. For more information, visit our About Us page.The RolePosition OverviewAs our GTM Analytics & Strategy Specialist, you will be instrumental in driving the growth and scalability of Shepherd. You will analyze diverse datasets and systems across GTM, underwriting, product development, and operations to extract insights that guide our strategic decisions, implementation, and resource management.

Role Overview Zip is hiring a Director of Go-To-Market Strategy and Operations in San Francisco. This leader shapes market strategy, oversees execution, and works with cross-functional teams to drive growth. The position focuses on improving how the company brings products and services to market, with a strong emphasis on operational effectiveness. What You Will Do Collaborate with teams across the business to develop and refine go-to-market strategies Lead growth initiatives from planning through execution Identify and implement ways to improve operational processes Use strategic thinking and leadership skills to support Zip's goals Location This role is based in San Francisco.

Join abridge as the GTM Finance & Strategy Lead, where you will be at the forefront of shaping our go-to-market strategies. In this pivotal role, you will leverage your financial expertise to drive strategic initiatives that support our growth objectives.

Intercom is a pioneering AI Customer Service company dedicated to enhancing business interactions by delivering exceptional customer experiences.Our cutting-edge AI agent, Fin, represents the pinnacle of customer service technology, enabling businesses to provide seamless and outstanding customer support. When integrated with our Helpdesk, Fin transforms into a comprehensive solution known as the Intercom Customer Service Suite, which enhances support for complex inquiries requiring human intervention.Since our inception in 2011, Intercom has earned the trust of nearly 30,000 businesses worldwide, setting a new benchmark in customer service. We are driven by our core values, consistently pushing boundaries, operating with speed and passion, and providing exceptional value to our customers.What’s the opportunity?The Global Sales Organization at Intercom is rapidly evolving, and our GTM Enablement team is growing to meet this demand. Our mission is to empower the GTM teams by providing systems, processes, and strategic insights that maximize productivity and operational excellence.As a Senior GTM Enablement Manager, Operations, you will serve as a vital link between the sales team and cross-functional GTM partners (such as Revenue Operations, Monetization, Legal, and Systems) who shape the policies, tools, and procedures that influence sales performance. Your responsibility will include ensuring that these inputs translate into flawless execution in the field. You will manage the GTM Enablement technology stack, spearhead impactful strategic projects, and implement processes that enable our sales organization to scale efficiently. This role is perfect for a proactive problem-solver adept at transforming complex, cross-functional initiatives into simple, scalable solutions for the sales team.What will I be doing?Reporting to the Senior Director of Global Sales Enablement, you will oversee and drive Intercom’s GTM operational enablement activities and programs globally. Your primary responsibilities will include:GTM Tech Stack Advisory: Optimizing the GTM tech stack to enhance adoption and ensure that sales representatives gain maximum value from these tools.Strategic Project Leadership: Leading and contributing to high-impact, cross-functional strategic projects that boost GTM productivity, streamline processes, and foster meaningful behavioral changes.Cross-Functional Partnership: Acting as the primary enablement liaison for key cross-functional partners, translating strategic insights into actionable outcomes for the sales organization.

Ironclad stands at the forefront of AI-driven contracting solutions, revolutionizing the way agreements are managed. Our platform empowers businesses by streamlining contract processes, delivering immediate insights, and enabling teams to drive progress—all while maintaining control. Whether engaged in purchasing or sales, Ironclad integrates every aspect of the contract lifecycle into a single, intelligent platform, equipping leaders with the visibility needed to anticipate challenges. This is why some of the world’s leading organizations, including OpenAI, the World Health Organization, and the Associated Press, rely on Ironclad to enhance their operations.Recognized consistently as an industry leader—being acknowledged in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, as a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces—Ironclad is also featured in Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. Our growth is supported by prominent investors such as Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For further details, visit www.ironcladapp.com or connect with us on LinkedIn.

Join Stripe as the Director of Central GTM Finance & Strategy and play a crucial role in shaping our go-to-market strategies. In this leadership position, you will collaborate with cross-functional teams to foster financial strategies that drive growth and innovation.

About Our TeamAt OpenAI, we are dedicated to developing safe and beneficial artificial general intelligence (AGI) for all of humanity. Our ambitious mission unites some of the brightest minds in science, engineering, and business. The Go-To-Market (GTM) organization plays a crucial role in helping clients understand, integrate, and expand their use of OpenAI’s innovative products and platform. Within this framework, Revenue Operations collaborates closely with Sales, Finance, and HR/People teams to ensure disciplined planning and performance management. The GTM Planning team is pivotal in translating company strategy into actionable targets, segmentation, and coverage models, ensuring our GTM strategy is both analytically sound and operationally effective as we grow.About the RoleWe are seeking a talented GTM Planning Specialist to take charge of target setting, segmentation, and coverage design for our GTM organization. This high-impact individual contributor position is essential in defining how we establish targets, organize GTM teams, and allocate coverage across various segments and regions. You will play a key role in converting company growth objectives into clear, actionable plans for execution in the field, fostering consistency and rigor in GTM planning processes. Close collaboration with Sales, Technical Success, and Finance leadership will be crucial in shaping planning decisions, navigating trade-offs, and continually enhancing our strategies for maximizing growth and efficiency.Key ResponsibilitiesTarget Setting & Quota Design• Define and manage the GTM region and segment target-setting methodology.• Convert company-wide revenue objectives into specific quotas across segments, roles, and regions.• Collaborate with Finance and GTM leadership to navigate trade-offs among growth, efficiency, and coverage.Segmentation Strategy & Coverage Design• Establish and refine customer and market segmentation (e.g., enterprise, midmarket, SMB, industry verticals, product motions).• Continuously adjust segmentation strategies based on key performance indicators and market trends.• Ensure consistent application of segmentation throughout planning and territory execution.• Evolve coverage models in partnership with GTM leadership to optimize growth, efficiency, and customer engagement.Performance Insights & Decision Support• Analyze key drivers of GTM performance (e.g., attainment rates, segment performance, book sizes, coverage ratios).• Identify and recommend opportunities for enhancing growth and efficiency.• Provide clear, actionable insights based on analyses to inform leadership decisions.Stakeholder Partnership & Communication• Collaborate closely with Sales leadership to ensure plans are realistic and executable.