GTM Operations Business Partner

Role Overview zip is hiring a GTM Strategy & Operations Manager focused on Data & Territory Operations in San Francisco. This role shapes go-to-market strategies and supports operational improvements across the business. What You Will Do Work with teams across departments to analyze market data and identify trends Refine and optimize territory assignments to support growth targets Develop and share operational best practices that improve efficiency Contribute insights that guide strategic planning and day-to-day execution Location This position is based in San Francisco.

Serval develops AI-driven automation for enterprise operations, using intelligent agents to replace manual processes and legacy systems. The company’s platform translates natural language into workflows that can reason, act across systems, and improve over time. Since its founding in early 2024, Serval has supported organizations such as Fox, Notion, Perplexity, Vercel, Mercor, LangChain, and Verkada, automating complex, high-volume operational tasks across teams like IT, HR, Finance, Security, Legal, and Engineering. Role overview The GTM Strategy and Operations Manager shapes how Serval approaches the market from its San Francisco office. This position focuses on building trust and developing a relationship-driven go-to-market model, rather than relying solely on traditional outbound or inbound tactics. The role works closely with the COO and GTM leadership to define and execute how Serval identifies, activates, and converts key relationships into pipeline and revenue. Success in this position will directly impact Serval’s growth trajectory. What you will do Collaborate with company leadership to design and implement a scalable go-to-market engine centered on high-value relationships Develop, test, and refine new playbooks for engaging and converting strategic partners Help drive measurable business outcomes by focusing efforts where they have the greatest impact on closing deals Requirements Proven experience building and maintaining relationships that lead to measurable business results Initiative to create, test, and improve processes from the ground up Strong commercial judgment and the ability to prioritize for maximum impact High ownership, ambition, and a record of learning quickly in fast-moving environments Serval is backed by investors such as Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, and Elad Gil. The company was founded by product and engineering leaders from Verkada.

As the GTM Strategy & Operations Lead at Faire, you will play a pivotal role in shaping our go-to-market strategies and optimizing our operational processes. Your insights will drive our initiatives, ensuring we effectively reach and engage our target markets. You will collaborate with cross-functional teams to align our strategic vision and operational execution, ultimately supporting our growth objectives.

About Our TeamAt OpenAI, our mission is to develop safe artificial general intelligence (AGI) that benefits humanity as a whole. This ambitious endeavor brings together the world’s leading scientists, engineers, and business professionals within a collaborative lab environment.Our Go To Market (GTM) team plays a pivotal role in empowering customers to effectively utilize and implement our advanced AI products throughout their organizations. Comprising experts in Sales, Solutions, Support, Marketing, and Partnerships, our team focuses on creating impactful solutions that democratize access to AI technology.About the RoleAs a vital member of the GTM Operations team, the BDR Strategy & Operations Lead will enhance operational excellence and guide our GTM strategy to unlock the transformative potential of advanced AI models for our clients. This role is instrumental in optimizing systems, processes, and programs that facilitate pipeline generation.You will engage in refining inbound processes, designing outbound strategies, and reporting on funnel health to ensure our sales teams are positioned for success. Collaborating closely with Sales, Sales Strategy and Operations, Marketing, Enablement, and Systems teams, you will enhance lead management workflows, boost prospecting effectiveness, and develop scalable and repeatable pipeline generation initiatives.This is an exciting opportunity for individuals who excel at the initial stages of the sales funnel, focusing on quality, speed, and conversion, while being passionate about establishing operational frameworks that support high-growth sales teams.ResponsibilitiesEnhance lead enrichment, scoring, grading, and routing workflows to guarantee high-quality, well-prioritized lead delivery to the appropriate sales representatives.Collaborate with Systems teams to establish routing criteria and workflows within CRM and marketing automation tools.Develop and maintain reporting mechanisms to monitor lead and pipeline progression throughout the funnel—from lead to MQL to qualified opportunity.Identify gaps in pipeline creation and analyze funnel drop-offs by product, segment, region, and deal size.Assist in setting pipeline targets to ensure adequate coverage against objectives.

Join Us in Transforming Connections Across the Globe!At Kong, we believe in the power of connection. If you feel you might not meet every single requirement but are enthusiastic about this role, we encourage you to apply. We value strong candidates who excel in certain areas while having a genuine interest in others.Position Overview:We are looking for a dynamic Sales Strategy and Operations Manager to become a key player in our Revenue Operations team. You'll act as a strategic partner and advocate for the AMS GTM Leadership team. Your mission will involve defining, tracking, and executing AMS business objectives, initiatives, strategies, and processes that facilitate scaling. This role is essential for our rapidly growing sales team and requires a hands-on approach. Ideal candidates will have a strong background in full-funnel GTM Strategy & Operations, be self-motivated, thrive in a fast-paced, data-oriented environment, and exhibit a proactive, results-driven mindset. You will report directly to the Director of Global Field Operations.Preferred Locations: San Francisco, New York, Chicago, TorontoKey Responsibilities:Lead the annual AMS GTM planning process, encompassing fiscal year/long-range modeling, investment ROI analysis, headcount planning, quota and capacity setting, and territory planning.Collaborate with leadership to design and implement the AMS GTM structure, segmentation, and coverage model across multiple roles, including Sales, Solutions Engineering, Customer Success, Sales Development, and Professional Services.Provide insights and performance tracking on business health, including lead funnel monitoring, sales efficiency, and productivity metrics using business intelligence tools.Oversee the execution of operational cadences within the organization, supporting management inspections throughout the customer lifecycle.Assist sales leadership in preparing content for key management reporting, including Quarterly Business Reviews.Enhance CRM accuracy, pipeline analytics, forecasting, and regional reporting requirements.Ensure efficient deal velocity by monitoring deal management processes and recommending improvements for deal structures, approvals, and booking processes.

About the RoleAs the Director of Central GTM Strategy & Operations at Ivo, you will be the driving force behind operationalizing our go-to-market (GTM) strategy. You will oversee renewals, expansion initiatives, customer operations, and deal desk processes. Reporting directly to the VP of Revenue Strategy & Operations, you will hold primary responsibility for the successful delivery of our strategic consulting engagements, including renewal automation, annual recurring revenue (ARR) infrastructure, and health scoring. You will collaborate closely with Customer Success Management (CSM) leadership to enhance customer execution, while also building and optimizing Deal Desk and Growth and Customer Operations.In a landscape where pricing is increasingly shifting towards usage-based and API models, you will establish the operational framework for consumption-based renewals and expansion triggers. Your role will leverage artificial intelligence to maximize efficiency and automate processes that traditionally required extensive time from operations teams.Additionally, you will be responsible for establishing our EMEA GTM Operations.

OpenAI is looking for a GTM Strategy & Operations Specialist to help shape go-to-market strategies for key programs. This position is based in San Francisco and works closely with teams across the company. Role overview This role focuses on developing and refining go-to-market approaches for strategic initiatives. The specialist will coordinate with colleagues from different departments to improve how programs are launched and managed. Expect to work on projects that require both creative problem-solving and attention to operational details. Collaboration and impact Day-to-day work involves collaborating with cross-functional teams to streamline processes and support strategic goals. The position calls for someone who enjoys working with technology and is motivated to find better ways to operate. Who excels in this role Innovative thinkers who bring new ideas to the table People comfortable navigating change and ambiguity Those with a strong interest in both technology and operational improvement

OpenAI is searching for a GTM Strategy & Operations Lead to support its Enterprise division in San Francisco. This position centers on developing and executing go-to-market strategies that foster enterprise growth. Role overview The GTM Strategy & Operations Lead will guide both strategic planning and day-to-day operations for OpenAI's enterprise products. The work directly influences how products are positioned and delivered to clients, with a focus on meeting evolving enterprise needs. Key responsibilities Shape and execute go-to-market strategies for enterprise offerings Drive operational improvements to support business growth Provide insights that inform product direction and market approach Ensure client expectations are understood and exceeded Location This role is based in San Francisco.

Join Our Team at RoxAt Rox, we are dedicated to empowering individuals to maximize their potential in the workplace.Our innovative platform equips sales professionals with autonomous revenue agents, allowing them to concentrate on their core strengths—selling. Just as coding agents revolutionized engineering, our revenue agents are designed to enhance customer engagements tenfold.We are pioneering the concept of a revenue operating system, transforming the traditional revenue stack from application layers to comprehensive systems of context. With Rox, human roles are evolving into orchestrators while our agents manage the entire customer lifecycle seamlessly.We proudly support Global 2000 leaders across sectors such as banking, hardware, construction, and advanced AI solutions. Our clients include prominent AI innovators like Ramp and Cognition.Our shared commitment to our mission drives our relentless pursuit of excellence in everything we do.

Join Gong.io as a RevOps Manager, focusing on NAMER Territory Strategy and Operations. In this pivotal role, you will leverage data-driven insights to enhance operational efficiency and drive strategic initiatives across the North American region.

Virio is based in San Francisco and focuses on transforming how B2B companies approach go-to-market strategy. The team, supported by leaders from LinkedIn, YouTube, HubSpot, Rippling, and Google, develops tools and strategies that help organizations engage their markets and drive revenue using executive-led content. Role overview The GTM Strategy & Operations - Enterprise Business Partner will take ownership of scaling outbound and top-of-funnel programs. This role works closely with founders and sales leadership to design and execute outbound strategies that connect with high-value prospects and drive new business. What you will do Direct outbound strategy, including identifying targets, developing messaging, automating outreach, and running campaigns across email, LinkedIn, and events. Collaborate with founders and Account Executives to uncover and secure major business opportunities. Lead, coach, and manage a small team of Business Development Representatives (BDRs). Develop scalable playbooks for prospecting, outreach, and meeting scheduling. Align outbound campaigns with growth, content, paid media, and event teams. Test and refine messaging, outreach cadences, and tools to improve conversion rates. Set the pace for outbound activities by participating directly alongside the team. Foster a culture of speed, accountability, and continuous improvement through coaching. Work with the CEO, Head of Growth, and GTM leaders on strategic projects and execution. Requirements Experience managing outbound sales or development, ideally in fast-moving or early-stage companies. Proven ability to build and manage revenue-generating pipelines. Comfortable as a player-coach, balancing hands-on execution with team development. Strong at building scalable, repeatable processes and using sales tools effectively. Familiar with modern outbound platforms such as Clay, Apollo, HubSpot, and LinkedIn. Excellent written and verbal communication skills. Location and compensation Location: San Francisco (in-person, on-site, full-time) Total compensation: $280K–$420K Base salary: $150K–$180K plus performance-based cash bonuses

Thinking Machines Lab brings together scientists, engineers, and innovators with a track record in developing widely used AI products and open-source projects. The team has contributed to tools like ChatGPT, Character.ai, Mistral, PyTorch, OpenAI Gym, Fairseq, and Segment Anything. The company’s mission centers on advancing collaborative general intelligence to help people achieve more with AI tailored to their needs. Tinker, the company’s fine-tuning API, enables researchers and developers to adapt advanced AI models to their own data and algorithms. By handling the infrastructure, Tinker allows users to focus on customization, opening up capabilities that were once limited to a few specialized labs. As Tinker’s customer base and feature set grow, the team is focused on building a scalable platform and supporting an expanding community. Role overview The GTM Strategy & Operations Lead will build and refine the commercial structure for Tinker. This person will design strategies and processes that turn organic product adoption into a consistent, scalable revenue stream. The role involves shaping how Tinker’s fine-tuning capabilities are packaged, priced, launched, and sold across different customer segments. Collaboration with product, engineering, and research teams is central to the work. Tinker is designed for technically sophisticated users. The GTM lead must be comfortable discussing training infrastructure and understand how developers evaluate and adopt new tools. What you will do Develop and execute commercialization strategies for Tinker, including pricing, packaging, and launch plans based on market and competitor analysis. Create go-to-market approaches tailored to different types of customers. Manage partnerships to expand Tinker’s reach and open new channels for demand. Design and oversee customer pilots, onboarding, and expansion playbooks to move accounts from testing to production use. Produce commercial playbooks to help customer-facing engineers and FDEs position and sell Tinker effectively. Set and track success metrics for launches and GTM projects, running experiments to test assumptions about pricing and product packaging.

At Mercury, we are revolutionizing the banking experience for ambitious companies. Our innovative financial platform is supported by a robust data system that users can trust.As we continue to scale, our revenue systems produce a wealth of information: insights from both remote and in-person engagements, automation tools, product usage metrics, lifecycle events, and analytics pipelines. Transforming this activity into clear and actionable intelligence—without fragile pipelines or the need for constant rework—is essential to our growth strategy.We are seeking a Data Strategy & Operations Lead to take charge of the data foundations that drive our revenue execution. This pivotal role will ensure that our revenue data remains reliable, interpretable, scalable, and actionable as our business evolves, empowering teams to make confident decisions based on data.In this position, you will report directly to the Head of Platforms & Infrastructure and will play a key role in shaping how Mercury models, governs, and operationalizes go-to-market (GTM) data. You will collaborate closely with teams in Data Engineering, Data Science, Solution Architecture, and Platform Engineering.

Join Sierra as a GTM Operations Analyst where you will play a pivotal role in driving our go-to-market strategies and operational excellence. You will collaborate with cross-functional teams to analyze data, streamline processes, and enhance our market effectiveness. This position is ideal for analytical thinkers who thrive in a dynamic environment and are passionate about making impactful contributions.

Role Overview Zip is hiring a Director of Go-To-Market Strategy and Operations in San Francisco. This leader shapes market strategy, oversees execution, and works with cross-functional teams to drive growth. The position focuses on improving how the company brings products and services to market, with a strong emphasis on operational effectiveness. What You Will Do Collaborate with teams across the business to develop and refine go-to-market strategies Lead growth initiatives from planning through execution Identify and implement ways to improve operational processes Use strategic thinking and leadership skills to support Zip's goals Location This role is based in San Francisco.

Intercom is a pioneering AI Customer Service company dedicated to enhancing business interactions by delivering exceptional customer experiences.Our cutting-edge AI agent, Fin, represents the pinnacle of customer service technology, enabling businesses to provide seamless and outstanding customer support. When integrated with our Helpdesk, Fin transforms into a comprehensive solution known as the Intercom Customer Service Suite, which enhances support for complex inquiries requiring human intervention.Since our inception in 2011, Intercom has earned the trust of nearly 30,000 businesses worldwide, setting a new benchmark in customer service. We are driven by our core values, consistently pushing boundaries, operating with speed and passion, and providing exceptional value to our customers.What’s the opportunity?The Global Sales Organization at Intercom is rapidly evolving, and our GTM Enablement team is growing to meet this demand. Our mission is to empower the GTM teams by providing systems, processes, and strategic insights that maximize productivity and operational excellence.As a Senior GTM Enablement Manager, Operations, you will serve as a vital link between the sales team and cross-functional GTM partners (such as Revenue Operations, Monetization, Legal, and Systems) who shape the policies, tools, and procedures that influence sales performance. Your responsibility will include ensuring that these inputs translate into flawless execution in the field. You will manage the GTM Enablement technology stack, spearhead impactful strategic projects, and implement processes that enable our sales organization to scale efficiently. This role is perfect for a proactive problem-solver adept at transforming complex, cross-functional initiatives into simple, scalable solutions for the sales team.What will I be doing?Reporting to the Senior Director of Global Sales Enablement, you will oversee and drive Intercom’s GTM operational enablement activities and programs globally. Your primary responsibilities will include:GTM Tech Stack Advisory: Optimizing the GTM tech stack to enhance adoption and ensure that sales representatives gain maximum value from these tools.Strategic Project Leadership: Leading and contributing to high-impact, cross-functional strategic projects that boost GTM productivity, streamline processes, and foster meaningful behavioral changes.Cross-Functional Partnership: Acting as the primary enablement liaison for key cross-functional partners, translating strategic insights into actionable outcomes for the sales organization.

Role Overview Plaud is hiring a GTM Engineer & Operations in San Francisco, CA. This role focuses on improving go-to-market strategies and strengthening operational efficiency as the company grows. What You Will Do Work with teams across the company to design and implement streamlined processes Analyze market trends to inform business decisions Refine operational frameworks to support scaling efforts Who We're Looking For Experience collaborating with multiple departments Strong interest in optimizing operations and driving growth Comfort working in a scaling company This position is based in San Francisco, CA.

Join Ironclad as a Sales Strategy & Operations Manager, where you'll play a pivotal role in shaping our sales strategy and optimizing operational efficiency. Your analytical skills will help drive data-informed decisions, while your leadership will inspire the sales team to achieve ambitious targets.In this role, you will collaborate closely with cross-functional teams to streamline processes and enhance sales performance. Your insights will be integral in developing and executing strategic initiatives that drive revenue growth.

About UsAt Rillet, we empower accounting and finance teams with cutting-edge tools and insights. Our mission is to help organizations achieve unparalleled speed, accuracy, and clarity in their financial operations.As an AI-driven ERP solution, Rillet enables a zero-day close with a unique data model that serves as a unified source of truth. Our extensive suite of native integrations—including Stripe, Ramp, and Salesforce—coupled with automated workflows and multi-entity consolidation, positions us as leaders in the industry. Our innovative AI agents provide specialized support in areas like accruals and audits, contributing to our consistently perfect customer satisfaction score. High-growth AI companies such as Mercer, Windsurf, and Function Health appreciate our rapid deployment capabilities as their financial needs evolve.With a significant market opportunity ahead, we have successfully secured $100M in funding from top investors like Sequoia, a16z, and First Round to advance our goal of helping businesses operate at the speed of AI.Our CultureRillet thrives on a fast-paced environment where intelligence is just the starting point. We seek individuals who embody speed, agency, and adaptability.Our team members are proactive and mission-driven, creating strategies that yield exceptional results beyond initial expectations. We focus on customer needs, ensuring that we tackle the most critical projects, even if they diverge from the initial plan.While accounting expertise is not a prerequisite, a deep appreciation for the financial empowerment our tools provide to clients is essential. Our team is passionate about supporting the financial frameworks of the world’s fastest-growing businesses.Position OverviewWe are in search of a pioneering GTM Operations Lead to establish and refine the operational backbone of our go-to-market strategy from its inception.This is a foundational role where you will not inherit existing structures; instead, you will create the systems, data models, and operational rhythms necessary to drive Sales, Marketing, and future GTM initiatives such as Account Management and Partnerships. Your work will lay the groundwork for clarity and efficiency in what is currently an ambiguous environment.Candidates should have a proven track record of building GTM/RevOps in an early-stage SaaS environment and possess hands-on experience with Salesforce or similar platforms, developing them from the ground up.