GSI Services Program Manager

We are looking for a talented and dynamic Program Manager for Data Operations to join our team at bespokelabs. In this role, you will play a pivotal part in overseeing data-driven projects, ensuring the seamless execution of our data operations, and driving the strategic objectives of our organization. You will work closely with cross-functional teams to enhance data processes and optimize our operational capabilities.

About Hevo Data:Join leading data-driven enterprises like Postman, Zepto, ThoughtSpot, Whatfix, Shopify, and DoorDash that depend on Hevo Data's fully managed Automated Pipelines to seamlessly integrate their data from diverse sources such as Databases, Marketing Applications, Cloud Storage, SDKs, and Streaming Services.Hevo Data operates from San Francisco and Bangalore, serving over 2000 customers across more than 40 countries in various sectors including e-commerce, fintech, and healthcare. Our growth is propelled by renowned investors such as Sequoia Capital, Chiratae, and Qualgro, with a total funding of $43 million, and we are poised for significant expansion!Our Purpose:In today's digital landscape, businesses seek to harness advanced technologies like AI, Machine Learning, and Predictive Analytics for informed decision-making. However, accessing reliable data remains a challenge, as it is often fragmented across multiple platforms. At Hevo, we aim to automate data collection processes, facilitating quicker business decisions and fostering exponential growth.Our flagship product, the Hevo Pipeline, is a no-code platform that empowers companies to unify their data sources and gain comprehensive insights. With over 150 integrations available, we help businesses worldwide become more data-driven without the barrier of technical expertise.Experience our product firsthand and see why Hevo is rated among the best in the Data Pipeline sector: Hevo Data Reviews 2025: Details, Pricing, & Features | G2

InMobi Advertising is a pioneering global technology leader dedicated to empowering marketers in critical moments. Our advanced advertising platform connects with over 2 billion individuals across more than 150 countries, transforming real-time context into impactful business outcomes, all while upholding privacy-first principles. Trusted by over 30,000 brands and leading publishers, InMobi is the nexus where intelligence, creativity, and accountability intersect. By integrating lock screens, apps, TVs, and the open web with AI and machine learning, we deliver heightened attention, precise personalization, and measurable results.Through Glance AI, we are redefining AI Commerce, envisioning the future of e-commerce through inspiration-led discovery and shopping experiences. Seamlessly embedded in everyday consumer technology, Glance AI turns every screen into a portal for immediate, personalized, and delightful discovery. Covering a wide array of categories including fashion, beauty, travel, accessories, home décor, pets, and more, Glance AI offers deeply customized shopping experiences. Utilizing rich first-party data and unmatched consumer access, it leverages InMobi’s global reach, insights, and targeting prowess to craft high-impact, performance-driven shopping journeys for brands worldwide.Recognized as a Great Place to Work and celebrated by MIT Technology Review, Fast Company’s Top 10 Innovators, and others, InMobi is a workplace where daring ideas create a global impact. Supported by investors such as SoftBank, Kleiner Perkins, and Sherpalo Ventures, InMobi operates from locations including San Mateo, New York, London, Singapore, Tokyo, Seoul, Jakarta, Bengaluru, and beyond.At InMobi Advertising, you will have the opportunity to influence how billions of users engage with content, commerce, and brands on a global scale. To explore more, visit www.inmobi.comWhy should you join us?At the heart of our mission lies the conviction that data has the power to inform smarter decisions and revolutionize operations. As a Senior Manager in Operational Data Sciences, you will spearhead initiatives that enhance operational efficiencies, expedite analytical insights, and align analytics with strategic objectives.

About PayJoyPayJoy is a mission-driven credit provider committed to empowering underserved customers in emerging markets to achieve financial stability and success. Our innovative secured credit technology opens doors for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card solutions, customers enjoy enhanced quality of life. Additionally, our credit offerings enable customers to capitalize on opportunities as micro-entrepreneurs and provide a safety net during challenging times. With our state-of-the-art machine learning, data science, and anti-fraud AI capabilities, we have successfully served over 18 million customers by 2025, achieving sustainable profitability and growth.Role OverviewPayJoy is expanding its smartphone financing initiatives on a global scale. We are in search of a Senior Technical Program Manager to spearhead the launch and scaling of our Phone Finance business in India. This pivotal role connects Product, Engineering, Risk, and the India country team.You will be responsible for overseeing the delivery governance of India Phone Finance, including roadmap development, managing dependencies, execution cadence, launch readiness, and post-launch iterations, collaborating closely with both India and global Product leads. You will serve as the vital link between global product teams and the Indian market, ensuring local requirements are accurately defined, prioritized, developed, tested, and successfully implemented.

About Findem:Findem is revolutionizing the talent acquisition landscape with its cutting-edge talent data platform that fuses advanced 3D data with artificial intelligence. Our solution automates and streamlines top-of-funnel activities across the entire talent ecosystem, integrating sourcing, CRM, and analytics into a unified platform. Our unique 3D data approach ensures that individual career trajectories and company insights are instantly accessible, eliminating uncertainty and providing unparalleled market intelligence. By leveraging Findem’s automated workflows throughout the talent lifecycle, organizations gain a strategic advantage, enabling talent teams to consistently deliver robust pipelines of diverse, high-quality candidates while enhancing overall talent experiences. Join us in transforming how companies plan, hire, and manage their talent. Discover more at www.findem.ai

Founded in 2007, Airbnb has transformed the way people travel by connecting over 5 million hosts with more than 2 billion guests worldwide. Our platform enables unique stays and experiences that foster authentic community connections.Join Our Community:At Airbnb, we strive to create a world where anyone can belong anywhere. We are seeking a dedicated and technically adept Senior Technical Program Manager (TPM) to enhance our Payments and Insurance Engineering team as we expand our capabilities and meet strategic business goals.This role will involve collaborating with our Payments and Insurance engineering, operations, and product teams to innovate and execute new capabilities that align with Airbnb’s mission. The ideal candidate will possess a solid technical background and will adeptly lead multiple strategic initiatives that provide value and uphold key commitments within the payments and insurance domains.Your Impact:You will be instrumental in navigating complexity and delivering predictable, impactful results. You will manage intricate projects that span various products, services, functions, and teams, requiring a balance between maintaining a holistic view and addressing granular details. Success in this position hinges on a strong sense of ownership, critical thinking, and strategic relationship management with cross-functional stakeholders.A Typical Day:Oversee the planning, execution, and delivery of extensive cross-functional initiatives focused on key business objectives.Balance overarching, outcome-oriented strategies with meticulous attention to critical details, exercising sound judgment in prioritization for successful execution.Shape and steer the technical trajectory of projects, ensuring stakeholder requirements are met while adhering to high-quality standards.

Join Meesho as a Program Manager in the Risk and Collection team, where you will play a pivotal role in our financial operations. You will be responsible for developing and managing strategies that mitigate risks and enhance our collection processes, ensuring a seamless experience for our users.Your expertise will help drive initiatives that improve our financial performance while maintaining compliance with industry standards. If you are passionate about risk management and collections, and thrive in a dynamic environment, we encourage you to apply!

Join us at Pure Storage, where we are revolutionizing the data storage industry with cutting-edge technology. If you are ready to lead with innovative strategies and grow alongside the brightest minds in the field, we want to hear from you!This is your opportunity to engage in impactful work—transforming the tech landscape and making a difference in the world. If you’re eager to embrace limitless opportunities and make your mark, come on board!THE ROLEAre you driven by a passion for enhancing product reliability at scale? As the Technical Program Manager for our Fleet Reliability Engineering team, you will spearhead projects and releases that uphold the highest reliability standards across our global fleet of customer FlashBlade systems. Your mission will be to oversee and enhance the systems and processes that monitor and address fleet reliability challenges through reactive, proactive, and predictive measures. You will coordinate responses to critical issues and monitor systems designed to detect, mitigate, and prevent failures across all deployed systems worldwide.This highly collaborative role will see you working alongside cross-functional teams—including hardware, software, support, and sales—while directly interacting with customers to resolve complex issues affecting their environments. You will play a crucial role in shaping the future reliability of Pure Storage’s products.The Fleet Reliability team is looking for a Technical Program Manager to lead various complex engineering projects from inception to completion. This includes managing project schedules, maintenance releases, major customer escalations, and the supporting processes. You will identify risks and communicate them clearly to project stakeholders and executive management.WHAT YOU'LL DOManage critical customer escalations from Pure Support, collaborating with hardware, software, support, and customer-facing teams to triage customer issues, assign ownership, and set resolution expectations.Provide leadership updates to ensure that managers and executives are informed of critical customer escalations without the need for their direct involvement.Lead initiatives aimed at improving Fleet Reliability across Engineering, motivating teams to resolve critical bugs, enhance test automation, and develop new features and processes.Oversee maintenance releases and processes that deliver essential fixes to the field, maintaining our high-quality standards.Manage software projects aimed at improving our response times, issue tracking, and metrics to enhance customer Fleet Reliability.Develop schedules, identify dependencies and bottlenecks, ensuring project milestones are met efficiently.

About The Role:The Senior Data Analyst in Support Operations plays a pivotal role in Rubrik’s commitment to providing outstanding customer experiences through AI-driven insights. This position is responsible for analytics, reporting, forecasting insights, and operational transparency for the global Customer Success organization, utilizing AI tools and platforms such as Salesforce, SupportLogic, Amazon Connect, and Workforce Management (WFM) tools, including Assembled, NICE, or Verint.You will analyze performance trends in service delivery, identify operational gaps, product issue trends, and assess agent productivity to support leadership in making informed decisions. Your contributions will directly enhance service effectiveness, customer satisfaction, and overall operational efficiency.This role also reinforces Rubrik’s dedication to data protection and cybersecurity by ensuring the accuracy of reports, compliance with governance standards, and safeguarding operational data.What You'll Do:Reporting, Analytics & VisualizationDesign, develop, and maintain dashboards and reports that monitor key metrics such as case volume, SLA attainment, backlog, CSAT, adherence, and agent utilization.Create scalable data models in Tableau or similar BI tools that facilitate self-service data consumption.Collect, analyze, structure, and organize data from Salesforce, SupportLogic, Amazon Connect, WFM platforms, and survey tools.Leverage AI reporting tools to drive data-informed decision-making regarding deflection rates, self-service capabilities, and predictive resolutions.Implement automated reporting pipelines to minimize manual effort.Collaborate with the Data team to develop detailed requirements and address critical reporting and business needs.Identify actionable insights from data trends to recommend and drive strategic process improvements for service delivery leaders.Prepare and present insights for Monthly Business Reviews (MBRs), Quarterly Business Reviews (QBRs), and leadership discussions.Ensure all reporting aligns with data governance policies and security regulations.Operational Insights & Forecasting SupportIdentify trends related to usability and support deficiencies to drive enhancements in product and service delivery.Analyze service delivery performance and customer trends to pinpoint process gaps, resource needs, and optimization opportunities.Support WFM teams with forecasting, staffing analysis, and scheduling insights.

Join Stripe as a Technical Program Manager specializing in Risk Management. In this role, you will leverage your expertise to oversee complex projects that enhance our risk assessment strategies and improve overall operational efficiency. You will collaborate with cross-functional teams to identify potential risks, develop mitigation strategies, and implement solutions that align with our company’s vision.

Join Warner Music Group, a vibrant global community of music enthusiasts, technological innovators, and creative visionaries. We transform aspirations into reality, converting audiences into devoted fans. Our work is anchored by three fundamental values:• Curiosity: We excel when we immerse ourselves in culture and challenge the status quo. Curiosity drives our creativity and innovation, essential for our future success.• Collaboration: The magic of music thrives on originality and teamwork. Exceptional ideas, like great songs, resonate worldwide. We foster connections among our diverse community of artists, songwriters, partners, and fans.• Commitment: We strive for excellence for our team and our artists. Every musical journey begins with a leap of faith, and we pledge to act with integrity and fulfill our promises.Warner Music Group (WMG) is a prominent music entertainment company with a rich legacy and a diverse roster of artists, including Ed Sheeran, Dua Lipa, and many more. We are dedicated to harnessing technology to enhance the musical experience for our artists and fans.At WMG, we celebrate a wide array of artists, musicians, and songwriters who contribute to our success. We are committed to cultivating a work environment that values diversity and inclusion, welcoming applicants from various backgrounds and experiences.Explore a career at WMG—where the innovation of a global music company meets the creative spirit of a nimble independent.Your role:As a Software Application Engineer in the Data Operations team, you will be instrumental in maintaining, enhancing, and supporting the technical systems that drive Warner Music Group’s global operations. This hybrid role blends Software Engineering with Site Reliability Engineering (SRE) and operational support, requiring adaptability, technical expertise, and a strong focus on customer satisfaction. You will thrive in this position if you enjoy ensuring the health, scalability, and resilience of complex systems in production.

For over two decades, Smartsheet has empowered individuals and teams to achieve their goals. Our solutions range from seamless work management to smart, scalable applications designed to transform workflows. We are dedicated to creating an environment where teams can automate routine tasks, uncover valuable insights, and work more efficiently. We believe in the magic that happens when passion meets purpose—this is what drives us every day.Smartsheet is on the lookout for a seasoned Data Engineer to bolster the efficiency of our Go-To Market organization. In this role, you will collaborate with fellow Data Engineers to develop a robust and scalable data and reporting infrastructure. Working closely with analytics leaders, you will be part of a dynamic, motivated team that plays a crucial role in optimizing our Sales partners' pipeline, enhancing retention, and driving successful deals.The ideal candidate is inquisitive and adept at translating complex data requests into actionable solutions. Success in this position requires the ability to communicate effectively with a diverse range of internal stakeholders. A strong technical background in data analytics tools and languages is essential, as is the capability to identify business opportunities and craft innovative solutions.

Join Payoneer as an Early Retention Program Manager and play a crucial role in enhancing the customer experience from the very beginning of their journey. As a key member of our team, you will develop and implement strategies aimed at maximizing customer retention and satisfaction.Your responsibilities will include analyzing customer data, designing retention programs, and collaborating with cross-functional teams to ensure a seamless experience for our clients. If you are passionate about customer engagement and have a knack for innovative solutions, we want to hear from you!

Abnormal Security is looking for an Associate Technical Program Manager to help drive the execution of AI-enhanced SaaS products. This hybrid role is based in Bangalore and is suited for early-career professionals interested in shaping the company's Research & Development Operating System. Role overview This position focuses on establishing predictable and standardized R&D processes, which are essential for Abnormal Security's growth. As the company develops new AI-powered products and features, Technical Program Managers play a key role in ensuring these projects are executed smoothly and efficiently. What you will do Work closely with Product and Engineering teams to design and implement systems that support efficient project execution Help create processes that make project progress visible and reliable Support the rollout of new products and features by providing structure and coordination Who succeeds here Thrives in an entrepreneurial environment and adapts to changing priorities Comfortable with ambiguity and able to navigate through it confidently Brings a growth mindset and learns quickly

About Glean:Established in 2019, Glean is an avant-garde AI-driven knowledge management platform that empowers organizations to efficiently locate, organize, and disseminate information among their teams. By integrating seamlessly with popular tools like Google Drive, Slack, and Microsoft Teams, Glean guarantees that employees can access the right knowledge at the right moment, enhancing productivity and collaboration. Our state-of-the-art AI technology simplifies knowledge discovery, making it quicker and more efficient for teams to utilize their collective intelligence.Glean was founded by Arvind Jain, who recognized the challenges employees face when searching for and comprehending information at work. Witnessing how fragmented knowledge and numerous SaaS tools hindered productivity, he envisioned an improved solution—an AI-powered enterprise search platform that facilitates intuitive access to necessary information. Since its inception, Glean has transformed into the premier Work AI platform, merging enterprise-grade search capabilities with an AI assistant and robust application and agent-building functionalities to redefine workplace dynamics.About the Role:Glean is seeking a Senior Technical Program Manager to spearhead large-scale, cross-functional initiatives that will influence the trajectory of our products and infrastructure. This role presents numerous opportunities to engage in high-impact programs across engineering, product, design, and business teams, ensuring alignment, execution, and delivery of critical priorities. You will be instrumental in defining program objectives, structuring execution plans, and empowering teams to deliver results with agility and excellence. Initiatives you may lead include scaling infrastructure to accommodate substantial data volumes, coordinating multi-team feature launches, driving compliance and security efforts, and establishing frameworks to enhance execution efficiency across the organization.

Meraki Labs, based in Bangalore’s HSR Layout, brings together experienced founders and engineers to turn ambitious ideas in technology, health, commerce, education, and AI into new ventures. The team is led by Mukesh Bansal and Peeyush Ranjan, who bring deep experience from companies like Myntra, Curefit, Google, Airbnb, and Flipkart. This Program Manager role offers the chance to work directly with the founding team from day one. The position is fully on-site, five days a week, and focuses on shaping new ventures from scratch. The work spans market research, customer interviews, and launching early-stage products. Expect to help create structure and formalize processes as each idea grows into a company. What you will do Identify and validate opportunities: Lead research into markets, analyze competitors, and use data and customer feedback to test new ideas. Go-to-market strategy: Develop and execute launch plans, including product positioning, pricing, and engaging with early users. Field engagement: Connect directly with customers, partners, and industry experts; translate insights into actionable steps. Build from scratch: Create key content, set up tools, onboard first users, and form partnerships independently. Operational frameworks: As ventures take shape, help establish processes, objectives, and internal systems to support growth. Requirements Initiative and adaptability in ambiguous situations Strong entrepreneurial drive Comfort building new projects with minimal direction Problem-solving skills in uncharted territory

About WPP Media WPP is a leader in creative transformation, utilizing the power of creativity to foster better futures for our workforce, the planet, our clients, and communities. Discover more at wpp.com. WPP Media stands as WPP’s global media collective. In an era where media is omnipresent, we unite the finest platforms, talent, and partnerships to unlock boundless growth opportunities. Explore further at wppmedia.com. At WPP Media, we cherish our culture and our people, which empowers us to deliver extraordinary experiences for both our clients and ourselves. In this position, embracing WPP and WPP Media’s united core values will be essential: Be Extraordinary by Leading Collectively to Inspire Transformational Creativity. Create an Open environment by Balancing People and Client Experiences through Trust. Lead Optimistically by Fostering Growth and Development to Mobilize the Enterprise. Key Responsibilities: Oversee the maintenance and enhancement of WPP’s Measure reporting platform, aligning it with client reporting needs. Utilize Google Cloud Platform applications to efficiently transfer data into client environments (Azure, GCP, etc.), enhancing performance and ensuring data quality and service excellence. Deploy and resolve issues with data collectors in Adverity to aggregate data from various media and agency systems. Enhance existing data “recipes” and transformations in SQL via DBT running on Google Cloud Platform, sharing scripts with a central repository. Develop and uphold data quality checks and procedures to proactively address data issues impacting reporting solutions. Collaborate with the program lead to sustain a development roadmap for new advertising platforms, reports, and provisioning destinations. Lead a team of two junior engineers, managing support tickets, troubleshooting issues, and fostering their professional growth. Exhibit proficiency in Google Cloud Platform and related technologies, ensuring adherence to industry best practices. Monitor automated jobs, addressing data issues as they arise.

GitLab seeks a Staff Program Manager to support its Enterprise Technology & AI division. This remote role, based in Bangalore, centers on guiding strategic projects that drive technology growth and AI initiatives within the company. Key responsibilities Lead large-scale programs that advance enterprise technology and AI at GitLab. Coordinate with teams across the organization to keep projects aligned with goals and timelines. Encourage innovation and look for ways to improve efficiency throughout each project’s lifecycle. Location This position is remote and based in Bangalore.

Join Rubrik, Inc. as a Technical Program Manager specializing in Product Design and Technical Documentation. In this role, you will lead cross-functional teams to streamline the development process, ensuring the delivery of high-quality products. You will be responsible for overseeing the documentation lifecycle, driving best practices, and collaborating closely with designers and engineers to enhance product usability.