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Growth Programme & Operations Lead

WPP MediaLondon, United KingdomNew
On-site Full-time

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Experience Level

Experience

Qualifications

Qualifications and SkillsIdeal candidates will possess:Experience in operational roles, transformation, governance, or client systemsStrong project and systems management skillsComfort in working with data, insights, and structured informationExperience in developing and managing processes or frameworks

About the job

WPP Media is WPP's AI-powered media operating unit, bringing together media, data, and partnerships to deliver creative personalization at scale. The team uses WPP Open and Open Intelligence to help clients understand and improve the impact of their media investments.

This Growth Programme & Operations Lead position sits within the Global Growth & Transformation team in London. The team integrates growth, transformation, and operational excellence to shape how WPP Media partners with major clients.

Role overview

This role leads the relationship intelligence system for global clients. The focus is on building, managing, and improving the systems, data, and processes that help WPP Media understand, manage, and activate senior client relationships at scale. The position combines system ownership, design, structure, and hands-on operational delivery. A key part of the job is turning relationship data into practical insights and actions for the business.

What you will do

  • Own and manage the relationship intelligence system and its operational model
  • Oversee advocacy data, insight flows, and activation processes
  • Coordinate with partners, stakeholders, and governance teams
  • Develop structured processes for triage, escalation, and follow-up actions
  • Translate relationship insights into clear priorities and interventions
  • Continuously refine relationship frameworks and operational models

For more details about WPP Media, visit wppmedia.com.

About WPP Media

WPP Media is a leading AI-driven media operating unit within WPP, known for its innovative approach to media, data, and partnerships. The company leverages cutting-edge technology to deliver personalized media solutions that drive growth for its clients.

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