Group Reporting and Technical Manager

We are seeking a highly skilled and motivated Technical Manager for Broadcasting with expertise in Broadcast Encoding. In this pivotal role, you will oversee the technical aspects of our broadcasting operations, ensuring seamless encoding processes and high-quality output. You will collaborate closely with our production teams to optimize workflows and implement innovative solutions. If you are passionate about technology and broadcasting, we want to hear from you!

As a Technical Account Manager at Trainline, you will play a crucial role in fostering strong relationships with our key clients. You will be responsible for ensuring that they derive maximum value from our platform by providing exceptional technical support and guidance. Your expertise will enable clients to optimize their use of our services, ensuring their satisfaction and success.Your role will involve collaborating closely with various internal teams to deliver tailored solutions that meet client needs, addressing technical queries, and facilitating the onboarding process. You will be pivotal in identifying opportunities for upselling and cross-selling additional services.

Join Realtime Board Global as a Technical Account Manager and be the vital link between our company and our clients. In this role, you will leverage your technical expertise and strong communication skills to manage key accounts, ensuring customer satisfaction and product success. You will collaborate with cross-functional teams to deliver tailored solutions that meet client needs and drive business growth.

Associate Technical Account Manager(London-based: 3 days in office)Our MissionAt Ben, we are more than just a benefits platform; we are a catalyst for positive change in people's lives. Our innovative technology integrates the entire benefits ecosystem, driving improved outcomes for employers, employees, brokers, and providers alike.Our mission is straightforward: to create a world where everything operates at peak efficiency, ensuring every employee receives the support essential for their success—both professionally and personally.Your RoleAs an Associate Technical Account Manager at Ben, you will be the go-to person for our customers when it comes to technical matters. You'll manage a portfolio of accounts, collaborating closely with Customer Success Managers (CSMs) to guarantee that clients derive genuine value from our platform. You'll step in to rectify issues, provide clarity, and propose enhancements.This position sits at the crossroads of customer relations and technical problem-solving. You will handle escalations, conduct enablement sessions, investigate recurring challenges, and empower our customers' administrative teams to use Ben with confidence. When issues arise, you'll diagnose the problem and ensure it doesn't reoccur.As we expand our Technical Account Management function at Ben, you will join at a pivotal time, helping to shape our approach to supporting our largest clients while advancing your skills in a setting that encourages ownership from day one.Your ResponsibilitiesAccount Management: You will oversee a portfolio of customers, manage Level 2 technical escalations, and work with CSMs to maintain account health. You'll keep a close watch on customer satisfaction, identify potential issues early, and proactively address them.Benefit Renewal Coordination: You will manage the end-to-end process of benefit renewals for your accounts, ensuring that no detail is overlooked during this critical phase of the customer journey.Technical Onboarding and Enablement: You will lead the technical onboarding process for new clients, conducting product demonstrations and workshops to facilitate smooth navigation of our platform for admin users.Technical Issue Investigation and Resolution: You will thoroughly investigate technical challenges, collaborating with Support, Engineering, and Product teams to identify root causes. When issues exceed your scope, you'll escalate them effectively.

Join Olix as the Director of Technical Program Management, where you will spearhead strategic initiatives and lead cross-functional teams to deliver innovative technology solutions. Your expertise will be crucial in driving projects from conception to completion, ensuring alignment with organizational goals and industry standards.

Role Overview Utility Warehouse is hiring a CRM Technical Manager in London. This role leads the technical development and ongoing improvement of the company’s Customer Relationship Management system. The position focuses on using data to strengthen customer engagement and support business goals. What You Will Do Oversee CRM configuration and ensure the system meets business needs Manage integrations between the CRM and other platforms Work closely with teams across the company to keep operations smooth and connected Use data and technical insights to help improve customer experience Location This position is based in London.

About WheelyWheely is at the forefront of transforming premium transportation in major cities across Europe, the United States, and the Middle East. We seamlessly combine state-of-the-art technology with the art of five-star chauffeuring, providing a trusted experience to over 100,000 active riders and 1,200 corporate clients.As a profitable and rapidly expanding scale-up, we have successfully raised $43 million and generated over $100 million in annual revenue. With our recent launch in New York City, we are experiencing accelerated growth across the US and EMEA. If you take pride in your work and aspire to influence the next phase of our expansion, we would be thrilled to connect with you.As a Technical Product Manager, you will take complete ownership of the roadmap for one of our technical products (mapping, marketplace, billing, privacy, etc.). You will play a key role in shaping its future while collaborating closely with our founder.

We are proud to partner with one of the leading real estate firms globally in their search for a Technical Services Manager. This exciting role is situated within a vibrant portfolio in London, where the successful candidate will have the opportunity to thrive and advance within the organization.The ideal candidate will possess a robust technical and engineering background, enabling them to deliver high-quality consultancy across the portfolio. A solid understanding of project management and compliance in building services is essential.Responsibilities:Deliver technical support and consultancy to various clients within the assigned buildings portfolio.Lead project management initiatives as required throughout the project lifecycle.Conduct assessments of statutory and mandatory compliance on behalf of clients.Perform regular engineering audits across multiple buildings.Develop and manage planned preventative maintenance (PPM) and capital expenditure (CapEx) repair systems.Qualifications:A degree in Engineering is required.Membership in a recognized professional engineering body is preferred.At least 5 years of engineering experience within the property sector is essential.Strong knowledge of health and safety regulations and relevant qualifications are necessary.Proven experience in leading projects is required.Ability to assess compliance in building services is a must.What We Offer:Exceptional opportunities for internal career advancement for motivated and committed candidates.Competitive salary along with a car allowance and an attractive benefits package.Chance to establish connections with prestigious clients in London.Join a growing company with a global presence.Application Process:If you are interested in this exciting opportunity, please forward your CV to Thomas Mansell or contact him at 0161 694 9723.

Join our dynamic team at Turner Townsend as a Technical Project Manager. In this pivotal role, you will lead projects in the real estate sector, collaborating with various stakeholders to ensure successful project delivery. Your expertise in project management methodologies will be key in enhancing our clients' operations and outcomes.

Role Overview Sony Interactive Entertainment Global is seeking a Technical Program Manager in London, United Kingdom. This role leads cross-functional teams to deliver technical projects that support the company’s strategic goals. The Technical Program Manager oversees projects from initial planning through completion, making sure deliverables meet agreed quality standards and deadlines.

About the OpportunityJoin Contentful as a Technical Writing Manager (f/m/d) and take charge of our documentation strategy from start to finish. Your mission will be to enhance the quality, consistency, and discoverability of our technical content. In this pivotal role, you will design processes and frameworks, optimize workflows, coordinate localization initiatives for our product UI and documentation, and contribute to building an exceptional knowledge base for developers, marketers, and authors.Your proactive and inquisitive nature thrives in ambiguous situations. You dig deep into issues, impose structure where it’s lacking, and clarify complex problems. Your contributions will significantly impact how our customers leverage and scale with Contentful, playing a vital role in our enterprise-level success.What to ExpectAs the Technical Writing Manager (f/m/d), you will lead a team of Technical Writers, ensuring documentation meets high standards while advancing localization in our product:Drive High-Quality DocumentationLead and nurture a small team of Technical Writers.Create a comprehensive documentation strategy encompassing processes, tools, delivery frameworks, and customer feedback loops for ongoing enhancement.Conduct regular reviews and provide coaching to elevate writers’ skills and their impact on customers.Generate top-tier technical content, including API documentation, release notes, how-to guides, and FAQs.Review, test, and edit contributions from non-writer team members.Identify and address gaps in Contentful’s knowledge presence through cross-functional collaboration.Collaborate with product managers, engineers, designers, and customer-facing teams to develop relevant content.Enhance the Help Center to make Contentful more user-friendly for developers, marketers, and editors.Establish systematic checklists and process checkpoints for successful documentation releases.Implement mechanisms for customer feedback to inform documentation improvements.Champion LocalizationAct as the subject-matter expert for product UI and documentation localization, overseeing coordination efforts.Drive and implement a localization strategy to ensure the accessibility of Contentful’s product UI and documentation for a global audience.What You Need to Succeed

About TripleLiftTripleLift is an innovative advertising platform dedicated to transforming digital advertising through captivating creativity, premium publishers, actionable insights, and intelligent targeting. With over 1 trillion ad transactions each month, we empower publishers and platforms to effectively monetize their unsold advertising inventory. Our cutting-edge technology connects leading global brands to their audiences across online video, connected television, display, and native advertising formats. Clients trust our premium solutions and the expertise of our team, which is committed to optimizing performance and maximizing results.As a proud member of the Vista Equity Partners portfolio, we hold NMSDC certification, meet diverse spending goals, and actively support economic inclusion. Discover how TripleLift elevates the programmatic ecosystem at triplelift.com. Overview The Technical Operations team at TripleLift serves as the hub of excellence and primary owner of integrations on the publisher side. We collaborate with publishers to monetize their unsold advertising spaces on websites and applications. The Technical Operations Manager will play a pivotal role in onboarding publishers, offering support to our Publisher Client Services and Publisher Development teams, managing the troubleshooting process to identify and rectify integration challenges, and working with our Yield team to analyze integrations and devise strategies to enhance publisher performance.Daily tasks will include liaising with clients to initiate integrations and resolve technical issues, onboarding publisher inventory, determining the most impactful publisher setups, providing consultative solutions, submitting design requests for native placements, running reports, and analyzing data to confirm successful integrations. You will also facilitate demand for TripleLift's native, display, and video advertising formats while providing support to Publisher Client Services through an internal ticketing system.

HUMAN is looking for a Technical Account Manager to join the team in London, UK. This position centers on supporting customers throughout their journey, focusing on real-time client protection and ensuring customers gain meaningful value from HUMAN’s solutions. The role covers the full customer lifecycle, from onboarding to ongoing relationship management. Technical Account Managers at HUMAN serve as trusted partners to clients, combining technical knowledge with strong organizational skills. The position requires balancing multiple priorities, acting as the main point of contact for assigned accounts, and advocating for customer needs within the company. Building strong connections with clients helps shape HUMAN’s product direction, ensuring customer feedback influences both immediate and long-term improvements. Key Responsibilities Focus on customer satisfaction, retention, and building referenceable relationships across all assigned accounts. Serve as the primary contact for customers, developing and maintaining strong partnerships to support long-term success. Work with support teams to deliver high-quality service and act as the escalation point for customer issues. Collaborate with Sales, Tech Support, R&D, Finance, Product, and executive leadership to ensure a smooth customer experience. Gather and share customer feedback, advocating for product and service enhancements. Lead educational sessions and create materials to help customers understand and use HUMAN’s products effectively. Quickly learn about HUMAN’s Enterprise Security solutions, including Bot Defender, Code Defender, Credential Intelligence, and Account Defender, to support the Customer Success team. Organize and lead Executive Business Reviews with key customers and HUMAN stakeholders, including both leadership and technical teams. Requirements 5-7 years of client-facing experience in a similar role, with a proven record of managing and nurturing customer relationships.

Join Datadog as a Senior Manager of Technical Account Management (TAM) for the EMEA region. In this pivotal role within our rapidly expanding Technical Post Sales (TPS) Team, you will lead and develop a team of first-line leaders and skilled TAM professionals. These technical experts deliver exceptional 'white glove' services to our largest clients, ensuring they effectively adopt and maximize the use of Datadog's extensive suite of products and features. As a TAM, you will be recognized as a trusted advisor, bridging the gap between IT Operations and business value.This hands-on management position encompasses overseeing customer-facing activities and engagements for key accounts across EMEA, while promoting our TPS offerings throughout the region.At Datadog, we cherish our office culture, which fosters collaboration and creativity. Our hybrid workplace model enables our team members to achieve a work-life balance that suits their individual needs.

Join our dynamic team at Databricks as a Senior Technical Program Manager in our Professional Services division. In this pivotal role, you will leverage your extensive experience in technical project management to lead complex initiatives that drive innovation and customer success. You will collaborate with cross-functional teams to ensure the timely delivery of high-impact projects while fostering a culture of excellence and continuous improvement.

Why Join Harvey?At Harvey, we are revolutionizing the landscape of legal and professional services. Our approach is not just incremental; we are transforming the entire process from end to end. By leveraging cutting-edge AI technology, a robust enterprise platform, and profound industry expertise, we are redefining the future of knowledge work for years to come.This is an exceptional opportunity to contribute to the growth of a generational company at a pivotal moment. With over 1000 customers spanning more than 60 countries, a strong product-market fit, and top-tier investor backing, we are rapidly scaling and creating a new market category. Our work is ambitious, our standards are high, and the potential for personal, professional, and financial growth is unparalleled.Our team is composed of sharp, driven individuals who are deeply committed to our mission. We operate with speed, intensity, and a strong sense of ownership over the challenges we face—from initial concepts to long-term solutions. We maintain close relationships with our customers—from leadership to engineering—and collaborate to address real issues with urgency and care. If you excel in uncertain environments, strive for excellence, and want to help shape the future of work alongside others who elevate the standard, we invite you to build with us.At Harvey, we are writing the future of professional services today—and we are just getting started.Role OverviewAs Harvey continues to expand its customer offerings for strategic clients, we are seeking a Technical Account Manager to join our Customer Success team. This position will act as a high-touch, technically skilled support resource for our most strategic customers, addressing complex, urgent, and sensitive issues swiftly and expertly.The Technical Account Manager will enhance Harvey’s post-sale support by closely collaborating with Customer Success Managers and internal teams to provide exceptional technical assistance, proactive incident management, and effective customer communication. This role is perfect for someone who thrives in high-pressure situations, enjoys in-depth problem-solving, and is dedicated to delivering a world-class customer experience.

About WheelyWheely is revolutionizing premium transportation in major cities across Europe, the US, and the Middle East. We combine advanced technology with the art of five-star chauffeuring to provide a trusted experience for over 100,000 active riders and 1,200 corporate clients.As a profitable, rapidly growing scale-up with $43M in funding and over $100M in annual revenue, we have recently expanded our services to New York City and are eager to grow further across the US and EMEA. If you are passionate about your work and want to contribute to shaping our next growth phase, we would love to connect with you.We are seeking a talented Technical Lead Manager to lead one of our dynamic technical teams, such as Passenger, Billing, and more.

CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave provides a robust platform of technology, tools, and expert teams that empower innovators to build and scale AI solutions with confidence. With a reputation built on trust by leading AI labs, startups, and global enterprises, CoreWeave merges exceptional infrastructure performance with profound technical expertise to catalyze breakthroughs and transform compute power into actionable capabilities. Established in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Discover more at www.coreweave.com. We proudly hold the status of a Living Wage accredited Employer. What You Will Accomplish:The Customer Experience (CX) Organization at CoreWeave is committed to providing every client running AI workloads at scale with a seamless, reliable, and high-performance experience. This team underpins the infrastructure that drives the AI revolution—collaborating across data centers, hardware systems, and customer workloads to uphold the integrity of our cloud platform. The CX organization works closely with internal and external engineering teams, offering valuable insights from the field and the opportunity to contribute to the CoreWeave product roadmap and development.Role Overview:We are on the lookout for an exceptional Technical Solutions Manager who shares our enthusiasm and possesses a profound understanding of GPU infrastructure and AI applications to join our CX Organization. The team is charged with educating potential customers on the technical advantages of CoreWeave, designing and defining customer deliverables and integration points, onboarding and empowering customers, and ensuring the successful ongoing operations of CoreWeave within client environments.In this position, you will:Foster Strategic Customer Relationships: Take ownership of technical customer relationships to guarantee successful adoption and satisfaction.Articulate Customer Requirements: Collaborate with customers and partners to outline technical specifications that align with their AI/ML needs.Oversee End-to-End Program Execution: Manage the execution of intricate programs, including planning...

Are you a detail-oriented individual with a passion for technology and project management? Join carwow as a Junior Technical Project Manager, where you will play a crucial role in our innovative projects. You will collaborate with cross-functional teams to ensure that projects are delivered on time and within budget, while also meeting our high standards of quality.