Graduate Technical Support Analyst - London

Moneybox is expanding its Product Technical team and seeks a Junior Product Technical Analyst for the London office. This position provides direct exposure to investment and tax-wrapped products, with a strong focus on regulatory compliance involving HM Revenue and Customs, the FCA, and at times the IRS. It is well suited to someone interested in financial compliance and the intersection of technology with regulated products. Key responsibilities Assist with regulatory reporting and prepare returns required by UK and international authorities. Address complex customer queries, including complaints and issues such as interest miscalculations or investment discrepancies. Support audits and interpret compliance guidelines to help Moneybox meet its obligations. Lead or contribute to process improvements and represent Moneybox in industry forums or discussions. Work collaboratively with teams across the company and with external partners to resolve issues and implement changes. Document and explain technical processes clearly and accurately. Contribute to projects that explore how AI can improve team workflows. Requirements Interest in understanding how systems and processes function, particularly in a regulated financial context. Strong problem-solving skills and an analytical, detail-oriented approach. Ability to quickly absorb new information and apply it effectively. Comfort working independently and taking responsibility for assigned tasks. Confidence when engaging with colleagues and stakeholders at all levels. Clear communication skills, with the ability to document and articulate processes well. Location This position is based at the Moneybox office in London.

About Moneybox Moneybox helps people reach their goals by making wealth management accessible and meaningful. The platform supports over 1.5 million users as they save for homes, invest, and plan for retirement. Moneybox’s approach goes beyond finances, focusing on the freedom, opportunities, and peace of mind that come with building wealth. Role Overview The Customer Strategy team shapes in-product messaging and experiences that drive user engagement and highlight the value of Moneybox’s services. The team seeks a Product Designer with strong visual design skills to lead improvements across important user journeys. This role tackles commercially significant challenges, delivering solutions that boost clarity, conversion, and ongoing engagement. The Product Designer will take responsibility for both the execution and the impact of their work. This position reports to the Design Lead, UI and Systems. Location London Office

The Core team is responsible for creating foundational experiences that span onboarding, daily investing, and long-term wealth accumulation. Our aim is to make these experiences straightforward, trustworthy, and intuitive, even when the financial products involved are intricate. We are seeking a Senior Product Designer to spearhead impactful enhancements across these vital experiences within a dynamic and ownership-driven product landscape. You will address significant, ambiguous challenges swiftly and develop solutions that foster clarity, instill confidence, and promote sustained engagement. Your focus will be on achieving impactful outcomes, not just executing tasks.

Join Moneybox, a leading fintech company in London, as a Web Developer. In this pivotal role, you will collaborate with our development team to build and maintain innovative web applications that enhance user experience and drive engagement. You will have the opportunity to work with cutting-edge technologies and contribute to exciting projects that shape the future of finance.

About MoneyboxMoneybox is an award-winning financial app designed to help you transform your financial journey. We seamlessly integrate saving, investing, home-buying, and retirement planning into one user-friendly platform, empowering you to achieve your financial aspirations and build wealth, regardless of your starting point.Job OverviewJoin our Data and Insights team, where we cover a diverse range of functions including analytics engineering, reporting, insightful analysis, decision-making, data science, and machine learning. Our mission is to provide comprehensive understanding of customer behaviors, app interactions, product utilization, and priorities. This crucial role ensures that Moneybox is well-equipped to fulfill its vision of empowering customers in their financial journeys.

About JuniorAt Junior, we are on a mission to revolutionize the investment research landscape with innovative LLM-powered tools designed specifically for private market investors. Our clientele includes some of the world's leading private equity and consulting firms, collectively managing billions in annual investments. As a profitable and bootstrapped enterprise, we have grown our team to 24 talented individuals across our London and NYC offices, and we achieved a remarkable 10x revenue growth in 2025.Discover more about our mission and values here. Role DescriptionAs our first dedicated Backend Engineer focused solely on our internal go-to-market and operations stack, you will play a pivotal role in shaping our technology framework. Your responsibilities will include:Crafting an AI-first tech stack from the ground up, influencing infrastructure decisions and priorities.Rapidly deploying internal tools and receiving immediate feedback from your team members, who will quickly become your strongest advocates!Developing and managing our data warehouse and internal data architecture.Engaging in innovative projects that leverage LLMs, automation, and advanced agent technologies.Cultivating our engineering culture. Sample Set of ProjectsUser Health Reporting + CRM Data Quality: Automate data pipelines to enhance metrics visibility in BI dashboards and ML evaluations, while establishing alert systems for risk signals.User Feedback Integration: Develop a tool that summarizes user feedback calls, prioritizes feature requests, and communicates findings to our Product team.Billing and Invoicing: Implement complex B2B pricing models encompassing usage-based, seat-based, and platform fees, while automating financial reconciliation processes.Data Warehouse Development: Create a data warehouse to integrate product, CRM, and operational data, and generate tailored dashboards for different teams. About YouWe are searching for a backend/data engineer who...

About JuniorAt Junior, we are at the forefront of innovation, developing advanced LLM-powered workflow tools designed to enhance investment research for private market investors. Our esteemed clientele includes the majority of the top 10 global private equity and consulting firms, and we currently facilitate the investment of hundreds of billions of dollars annually. As a profitable and bootstrapped company, we are proud to have a dynamic team of over 30 professionals based in London, New York City, and Sydney, achieving a remarkable 10x revenue growth in 2025.Explore more about our mission and values here. Role OverviewWe are searching for our inaugural Product Marketing Lead to define our positioning, messaging, and marketing strategies for Junior, targeting the world's most discerning enterprise software buyers. You will act as a vital link connecting our state-of-the-art AI product with decision-makers at prestigious consulting firms and private equity funds.In this pioneering role, you will have the chance to:Lead product launches and messaging for feature releases: Ensure new features are effectively communicated to the right audience, helping users maximize their value from Junior.Develop our content strategy: Create engaging case studies, thought leadership articles, and sales enablement resources that demonstrate tangible ROI.Shape our go-to-market strategy: Develop impactful messaging that stands out in the crowded AI landscape and resonates with sophisticated buyers by deeply understanding customer segments, market dynamics, and decision-making personas. About YouWe are looking for a strategic product marketer who possesses:5+ years of B2B product marketing experience, ideally within enterprise software, AI/ML platforms, or technology services.A deep understanding of complex sales cycles, with experience engaging sophisticated buyers who navigate 3-9 month decision-making processes involving multiple stakeholders.Fluency in AI/LLM products, with the ability to articulate the technological shifts we are experiencing and create compelling messaging around customer use cases.A tinkerer’s mindset: Experimentation with LLMs and AI tools, showcasing several examples of processes developed or improved through generative AI.

Adaptive Financial Consulting is looking for a Junior Business Operations Analyst based in London. This entry-level position supports core business operations by focusing on data analysis and process improvement. Key responsibilities Review and analyze business processes to find opportunities for improvement Create reports that help inform company decisions Collaborate with teams across the organization to boost operational efficiency Who this role is for This position is well suited to recent graduates or those starting out in business analysis or operations. Curiosity, strong attention to detail, and an eagerness to learn are important qualities for success here.

About MoneyboxAt Moneybox, we strive to empower individuals to enrich their lives. We believe that wealth is not merely about money but rather about having the resources for more—more freedom, opportunities, and peace of mind. As an award-winning wealth management platform, we assist over 1.5 million users in building their financial futures through saving, investing, purchasing homes, and planning for retirement.Job OverviewWe are developing Aurora, an innovative AI system aimed at guiding customers to achieve optimal financial outcomes. This role presents a significant technical challenge: how to effectively provide reliable guidance to customers who may have incomplete or uncertain information regarding their financial situations and goals, all while navigating a regulated environment where decisions must be auditable and traceable.Key challenges include efficiently addressing uncertainties in customer data through active information gathering, formulating questions at the right times without overwhelming users, and translating natural language policies and regulations into formal optimization logic that is both accurate and inspectable.Additionally, you will need to integrate learned and symbolic components to ensure that the overall system operates reliably, degrades gracefully, and remains comprehensible to human users, all without incurring excessive engineering costs on the specialized elements of the system.We hold strong hypotheses and established architectural plans for these challenges, yet we remain open to revising our approaches when presented with compelling arguments or new evidence. If you have insights that could improve our strategies, we welcome your input.Our models primarily operate internally. Our development process utilizes Databricks on Azure, with deployments conducted via Databricks or directly on Azure Kubernetes Service (AKS).This role represents the pinnacle of research within our ML team. You will report directly to the Director of AI and Decision Intelligence and collaborate with a principal data scientist, senior ML engineer, senior data scientist, and two ML engineers.

Join Our Mission to Empower Wealth CreationAt trading212, we are redefining the landscape of trading and investing with innovative products that resonate with our users. Our success is driven by a culture of excellence and agility, enabling us to serve over 5 million clients and manage assets exceeding €30 billion.Your Role in Our TeamWe are looking for a dynamic and detail-oriented Junior Treasury Analyst to become an integral part of our Treasury team. This pivotal role requires a proactive individual who takes full ownership of their responsibilities, thrives under tight deadlines, and is enthusiastic about mastering the intricacies of fintech Treasury.Key ResponsibilitiesPerform daily morning bank balance reporting and interest rate updates, ensuring precision in payment instructions based on financial models.Oversee the complete KYC process for new banking partners and spearhead the integration of new payment gateways.Prepare and deliver comprehensive liquidity reports and analyses to senior leadership.Identify and implement enhancements to risk management and financial performance, contributing to the evolution of our Treasury Management Systems (TMS).Assist in fee negotiations and uphold professional relationships with global banking and trading partners.Ensure compliance with rigorous risk frameworks and internal controls.Collaborate with Product and Engineering teams to translate financial improvements into actionable solutions.QualificationsBachelor’s degree in Finance, Accounting, Economics, or a STEM discipline.1-2 years of experience in treasury, asset management, or financial services; exceptional recent graduates are also encouraged to apply.Proficiency in Microsoft Excel, particularly in modeling and utilizing pivot tables.Familiarity with ERPs, TMS, or banking portals/payment gateways.Ability to translate complex data into clear, actionable insights for senior management.Demonstrated strong work ethic with a commitment to taking full ownership of tasks.

About JuniorAt Junior, we are at the forefront of innovation, creating powerful LLM-driven tools designed to enhance the investment research experience for private market investors. Our esteemed clientele includes several of the world's top 10 private equity and consulting firms, collectively investing billions of dollars each year. As a profitable, bootstrapped company, we have a thriving team of 28 professionals located in both London and New York City. Notably, we achieved a remarkable 10x revenue growth in 2025. Role OverviewJunior has positioned itself as the premier AI platform for consulting and private equity teams at leading firms globally. Following our 10x growth last year, we aim to triple our success this year.1) Development of GTM Systems (Core)Manage the lead → account → opportunity workflow, focusing on stages, fields, and rules.Automate processes related to routing + hygiene (deduplication, enrichment, stage/task updates).Establish consistent cadences for pipeline reviews, next-step follow-ups, and stale/renewal alerts.Ensure Attio serves as the single source of truth for definitions, naming conventions, and required fields.Create targeted and semi-templated content (such as deal-specific one-pagers and demo workspaces).2) RevOps Processes, Automation & ToolingImplement automations across platforms including Claude Co-work, Attio, Slack, email, and calendar.Oversee legal and information security processes, enhanced by cutting-edge AI tools.Maintain straightforward dashboards tracking inbound speed, conversion rates, outbound pipeline, and pilot health.Conduct monthly operational sweeps to resolve issues, simplify processes, and introduce further automation.3) SDR Execution (Targeted)Engage in prospecting and outbound initiatives targeting our ideal customer profile through Clay, LinkedIn, and Superhuman.Continuously refine high-converting messaging and outreach sequences.Schedule and qualify meetings, ensuring clear next steps are logged in Attio.Develop repeatable outbound strategies (including lists, triggers, and collateral).4) Experiments & Growth OperationsConduct 2–4 GTM experiments per month.Analyze results and convert successful strategies into SOPs and playbooks. About You2-4 years of experience in RevOps, Sales Ops, or Growth Ops.Strong analytical skills with a data-driven approach.Proficiency in automation tools and CRM systems.Excellent communication and interpersonal skills.A proactive mindset with a passion for experimentation and growth.

About JuniorAt Junior, we are revolutionizing the investment research landscape with state-of-the-art LLM-powered tools designed specifically for private market investors. Our clientele includes some of the world's leading private equity and consulting firms, collectively managing billions in annual investments. As a profitable and bootstrapped organization, we take pride in our dynamic team of 24 based in both London and NYC.Discover more about our mission and values here. Role DescriptionAs a pivotal member of our Customer Success team, you will play a crucial role in ensuring our clients' success. We seek individuals who possess genuine empathy for the challenges faced by consultants and investors during due diligence work, and who can effectively demonstrate how Junior can enhance their efficiency and impact.Your responsibilities will include managing global deployments involving thousands of users, acting as the Voice of the Customer, and collaborating closely with our product team to eliminate pain points from our customers' workflows.In this role, you will:Develop and maintain robust relationships with clients, including key decision-makers at large-cap funds and consultancies, serving as their primary contact and trusted advisor throughout the onboarding and feedback processes.Oversee the execution of large-scale AI deployments for thousands of users.Transform customer feedback into actionable insights for product development, guiding our team on essential features to meet client demands.Co-create and deliver tailored training programs alongside our customers.Utilize data-driven strategies to enhance customer engagement, satisfaction, and retention.Advance into a managerial position as our Customer Success team expands.Contribute to the evolution of our team structure and the overall company culture. About YouWe are in search of a seasoned Customer Success Lead who:Has demonstrable experience in customer success roles, especially within the investment or consulting sectors.Is skilled in relationship management, with a track record of engaging effectively with senior stakeholders.Possesses strong analytical skills and the ability to leverage data for customer insights.Can effectively communicate and translate customer needs into product enhancements.Is passionate about driving user satisfaction and retention.

Endava is seeking a Technical Product Owner based in London to join the Client Delivery department. This position centers on guiding product solutions through every stage, from initial concept to successful launch. The role requires working closely with teams across different functions to clarify the product vision and set clear priorities. Key responsibilities Collaborate with colleagues from various disciplines to define product goals and gather requirements Prioritize features and tasks to ensure alignment with business objectives Support the implementation process and help ensure that delivery matches client needs Impact This role contributes directly to the value Endava delivers for clients and influences the direction of the company's product offerings.

Join Lendable as a Senior Product Analyst, where you will play a pivotal role in shaping our product strategy and driving data-driven decision making. You will work closely with cross-functional teams to analyze market trends, enhance product features, and deliver insights that propel our business forward.

Role Overview airapps is looking for a Product Analyst based in the London Metropolitan Area. This position centers on using analytical skills to support product development and improvement. What You Will Do Collaborate with teams across functions to gather and interpret data Analyze market trends to inform product direction Assess product performance using quantitative and qualitative methods Help enhance user experiences through actionable insights Support strategic decision-making with clear analysis Location London Metropolitan Area

AlphaSights connects clients, employees, and subject-matter experts through a global knowledge platform. Since 2008, the company has expanded to over 1,500 professionals in nine international offices. Clients range from investment firms and consultancies to corporations and nonprofits, all relying on AlphaSights for timely access to expertise and informed decision-making. Role overview The Product Analyst position in London sits at the intersection of data, product, and business outcomes. This role supports the product team by transforming data into insights that guide product direction and inform key decisions. What you will do Analyze user behavior with analytics tools, both internal and external, to generate insights that shape the product roadmap. Create dashboards and presentations to highlight user adoption patterns and measure the impact of product features. Work closely with product managers to uncover user challenges and business opportunities through analytics and user interviews. Partner with software engineering teams to design database structures for new products, ensuring tracking of essential user actions. Define, measure, and monitor key performance indicators (KPIs) to confirm products deliver strong business results. Requirements Minimum of 1 year in an analytical role with demonstrated results. Comfortable working with data and technical tools to address problems. Proactive mindset and determination to tackle challenges, including in uncertain situations. Ability to communicate complex technical analyses clearly to non-technical stakeholders. Curiosity and drive to find the most effective solutions, not just the obvious ones. Strong team collaborator who values working with others.

At UnlikelyAI, we are pioneering the future of artificial intelligence, crafting solutions that are dependable, precise, and transparent. Our neurosymbolic technology synergizes the capabilities of large language models (LLMs) and generative AI with traditional symbolic methods, resulting in hallucination-resistant AI tailored for high-trust applications.The RoleWe are seeking a dynamic Technical Product Manager to spearhead our platform strategy and execution. This hands-on position demands profound technical expertise, analytical thinking, and a successful track record working with intricate enterprise clients.You will operate at the intersection of advanced AI technology and genuine enterprise requirements, adeptly transforming vague customer needs into well-defined product strategies while keeping a holistic perspective across diverse customer segments.This role transcends mere engineering specifications; it’s about utilizing your technical depth to establish realistic requirements, guide product roadmaps, and derive clarity from complexity.What You'll DoYou will take ownership of the developer platform product from inception to launch:Conduct customer discovery sessions with enterprise clients, accurately extracting functional requirements from ambiguous needs and converting them into actionable product strategies.Craft a product vision and roadmap that harmonizes individual customer requests with wider platform scalability and long-term strategic objectives.Utilize your extensive technical understanding of AI and platform development to set realistic requirements (e.g., comprehending ML accuracy limitations to prevent setting unattainable targets).Navigate complex stakeholder dynamics across engineering, sales, research, and leadership, constructively challenging decisions as necessary.Produce comprehensive product documentation (PRDs, specifications, strategy documents) that synthesizes research and stakeholder input with analytical precision.Collaborate closely with engineering teams, comprehending the line between requirements and implementation without over-specifying solutions.Steer through enterprise sales cycles and multi-stakeholder complexities while upholding the product vision against competing demands.What We're Looking ForEssential:A technical degree (computer science, engineering, or related field) with prior experience in a technical role.

Role overview AlphaSights is hiring a Senior Product Analyst in London. This position centers on using data to guide product strategy and improve the way users experience AlphaSights' offerings. The analyst collaborates with multiple teams to support decisions that shape product development and enhance services. Key responsibilities Analyze product data to identify trends and highlight new opportunities Present insights that help set product direction and priorities Partner with engineering, design, and business teams to inform important decisions Use data findings to help optimize the user experience Location This role is based in London.

We are seeking a skilled Technical Web Optimization Analyst to join our team in London. This role is pivotal in enhancing our clients' online presence through meticulous web optimization strategies.Key Responsibilities:Conduct thorough technical audits of client products to identify and address key optimization issues.Develop detailed implementation plans with actionable steps to resolve identified issues.Collaborate with the client's engineering team to implement solutions effectively.Monitor and analyze results from web optimization efforts, translating insights into further actionable strategies.This position primarily emphasizes website optimization, requiring a candidate with a solid foundation in web optimization best practices.