Graduate Placement in Technical Support Engineering

Join Acturis as a Placement Year Technical Support Analyst in Birmingham. This is an excellent opportunity for students looking to gain hands-on experience in the technical support field. You will be part of a dynamic team that provides exceptional technical assistance and solutions to our clients.

At Acturis, innovation is not just part of our culture; it is embedded in our very essence. Since our inception in 2000, we have evolved from the garden shed of our co-founder, Theo Duchen, into a pioneering force in insurance technology alongside his partner David McDonald, a former McKinsey executive. Our ambition was to revolutionize the industry, and today, we stand as a global leader in the SaaS space, trusted by professionals worldwide.With over 100,000 users across more than 40 countries, the Acturis platform is integral to the operations of brokers, insurers, and MGAs, as we set new benchmarks in both personal and commercial insurance lines.Acturis is honored to be recognized as a Great Place to Work® 2026, fostering a collaborative and innovative environment reminiscent of a start-up, even as we expand globally. With over 90% of our workforce comprising graduates, we provide an ideal setting for early-career talent to flourish. As an EcoVadis Committed-rated organization, we prioritize sustainable and responsible business practices to generate long-term value.As a Technical Business Analyst, your daily tasks will include:Designing and implementing enhancements to the Acturis System or customer-facing web solutions.Translating complex client requirements into clear and precise technical specifications.Employing logical problem-solving skills to address technical challenges and assisting sales teams through demonstrations and solution insights.We believe in empowering our employees from day one with mentorship, a defined career progression path, and significant early responsibilities, ensuring that graduates can make a real impact.What you can expect:A transparent career framework with regular feedback and three formal performance reviews each year.Opportunities to lead projects, manage resources, and mentor junior team members.Thorough onboarding, industry-recognized training, and support for specialized courses as you advance in your career.

This Graduate Placement in Technical Engineering Support at Bosch Group offers a 12-24 month fixed-term contract based in Birmingham. The position is designed for recent graduates looking to gain hands-on experience in a professional engineering setting. Role overview Work alongside experienced engineers and support ongoing projects that contribute to Bosch's technology portfolio. This placement emphasizes learning through practical involvement and collaboration with experts in the field. What you will do Assist with technical engineering tasks and project work Collaborate with professionals to support the development and improvement of engineering solutions Gain exposure to current technologies and industry practices Requirements Recent graduate, ideally with a background in engineering or a related discipline Interest in developing technical skills within an established engineering company Willingness to learn and contribute as part of a team

Join Acturis as a Graduate Technical Support Analyst for Summer 2026At Acturis, innovation is not just a part of our culture; it is ingrained in our very essence. Our journey began in 2000 when co-founder Theo Duchen, along with David McDonald, aimed to revolutionize insurance technology from a humble garden shed. What started as a visionary start-up has now evolved into a global SaaS leader, trusted by professionals across the industry.With over 100,000 users in more than 40 countries, the Acturis platform is a cornerstone of the insurance technology landscape. By collaborating closely with brokers, insurers, and MGAs, we continuously shape the market, setting new standards across personal and commercial lines.We are honored to be recognized as a Great Place to Work® 2026, fostering a collaborative, innovative work environment akin to a start-up, despite our global scaling. More than 90% of our workforce originates from graduate backgrounds, creating a thriving space for early-career talent. As an EcoVadis Committed-rated organization, we prioritize sustainable and responsible operations that create long-term value.Your Daily Responsibilities Will Include:Resolving system and user issues while providing customers with functionality advice.Assisting clients in configuring the platform to suit their needs and testing new software releases.Engaging directly with customers, both onsite and remotely, to analyze their needs and identify areas for improvement.Acturis offers a clear pathway for career progression, structured training, and early responsibility, ensuring you have all the necessary tools to grow.What You Can Expect:A transparent career structure, regular feedback, and three formal performance reviews each year.Opportunities to lead projects, manage resources, and mentor junior team members.Comprehensive onboarding, industry-recognized training, and funded specialist courses as you advance.

At Acturis, innovation is not just a part of our culture—it is in our DNA. Our journey began in 2000 in the garden shed of our co-founder, Theo Duchen, who, along with fellow former McKinsey partner David McDonald, set out to reinvent insurance technology. From those humble beginnings, Acturis has evolved into a global SaaS leader, revolutionizing the insurance industry.Today, over 100,000 users in more than 40 countries rely on our platform to manage and expand their businesses. By forming close partnerships with brokers, insurers, and MGAs, we continue to redefine modern insurance across personal and commercial lines.Recognized as a Great Place to Work® 2026, Acturis merges the agility and innovation of a startup with the scale and stability of an industry leader. You will join a team where expertise is cherished, ideas are rapidly implemented, and talented individuals make a tangible impact from day one. As an EcoVadis Committed rated organization, we are dedicated to creating long-term value through sustainable and responsible operations.Key Responsibilities:• Collaborate within one of five teams focused on core Acturis system development, customer web solutions, or insurance product implementations, guiding clients on how to optimize the highly configurable Acturis System.• Design and execute top-tier software solutions, translating client requirements into detailed specifications and steering complex builds to fruition.• Tackle challenging technical issues, enhance the Acturis System continuously, and support sales through proposals, presentations, and technical demonstrations.We provide structured development, clear advancement paths, and true ownership—whether leading projects, shaping strategy, or mentoring others. You will thrive in a collaborative environment where high achievers advance rapidly.

At Acturis, innovation is not merely a facet of our culture; it is truly embedded in our DNA.Our journey commenced in 2000 from the humble beginnings of our co-founder, Theo Duchen, who, together with former McKinsey partner David McDonald, aimed to revolutionize insurance technology. What began as an audacious startup concept has evolved into a globally recognized SaaS leader, earning the trust of the industry.Today, over 100,000 users across more than 40 countries depend on the Acturis platform. By collaborating closely with brokers, insurers, and MGAs, we continuously shape the market and establish new standards across personal and commercial lines.Acturis takes pride in being recognized as a Great Place to Work® 2026 and in nurturing a collaborative and innovative startup-style culture, even as we expand our global footprint. With over 90% of our new hires being graduates, this environment is designed for early-career talent to flourish. As an EcoVadis Committed-rated organization, we are dedicated to creating long-term value through sustainable and responsible operations.Your daily responsibilities will include:Designing and implementing enhancements to the Acturis System or customer-facing web solutions.Translating complex client needs into clear, precise technical specifications.Resolving technical challenges logically and assisting sales teams with demonstrations and solution insights.We provide mentorship from day one, a well-defined progression path, and substantial responsibility from the outset, fostering an environment where graduates can swiftly evolve and make a significant impact.What you can look forward to:A transparent career framework, consistent feedback, and three formal performance reviews each year.Opportunities to lead projects, manage resources, and mentor junior team members.Extensive onboarding, industry-recognized training, and funding for specialized courses as you advance.

Bosch Group is seeking a Technical Support Engineer in Birmingham to help customers solve technical challenges and improve their experience with Bosch products. This position centers on diagnosing issues, answering technical questions, and offering clear solutions that support both customer satisfaction and product reliability. Role overview This role involves responding to customer inquiries, troubleshooting problems, and guiding users through technical solutions. The Technical Support Engineer works closely with team members to ensure each issue is addressed promptly and effectively. What you will do Troubleshoot and resolve technical problems related to Bosch products Communicate solutions to customers in a clear and supportive manner Contribute to ongoing improvements in customer service and product performance Requirements Strong problem-solving skills Ability to explain technical information clearly Commitment to delivering helpful and timely support

Join our innovative team at linqapp as a Technical Intern! This is a fantastic opportunity for aspiring tech enthusiasts to gain hands-on experience in a dynamic environment. As a Technical Intern, you will work alongside seasoned professionals, contributing to exciting projects and developing your skills in software development, data analysis, and system design.

Join Bosch Group as a Graduate Placement in Manufacturing Engineering, where you will embark on an exciting journey in a dynamic and innovative environment. As a part of our team, you will engage with cutting-edge technologies and contribute to projects that shape the future of manufacturing.

Transform9 is leading the charge in transforming healthcare accessibility and patient communication through our innovative conversational agent platform. Our mission is to ensure seamless connections between patients and healthcare providers, enhancing both access and overall experience. We are in search of a committed Technical Support Engineer to become an integral part of our team, playing a crucial role in providing outstanding support to our clients and their users. In this role, you will troubleshoot technical concerns, deliver solutions, and guarantee the smooth functioning of our platform for healthcare professionals and patients alike. You will collaborate closely with our development and product teams to identify and resolve bugs while also contributing to the enhancement of our support documentation and resources.Key ResponsibilitiesAct as the primary contact for technical support inquiries from clients, resolving issues in an efficient and professional manner.Troubleshoot and diagnose technical challenges related to the Transform9 platform and its integration within client systems.Provide prompt and effective solutions to boost user satisfaction and uphold high service levels.Document support tickets, track issues, and communicate clear updates to clients throughout the resolution process.Work with internal teams to escalate issues and give feedback on platform functionality for continuous enhancement.Assist in the creation and upkeep of support materials, FAQs, and training resources for client teams.

Join Version1 as a Technical Lead, where you will spearhead innovative projects in our Apps Modernisation & Integration department. Your expertise will drive our commitment to excellence in technology solutions. This is a fantastic opportunity for someone looking to elevate their career by leading a talented team, shaping project strategies, and ensuring the successful execution of technical initiatives.

Join Bosch Group as a Senior Technical Support Engineer, where you will be at the forefront of our customer support team, tackling complex technical issues and delivering exceptional solutions. In this dynamic role, you will collaborate with various departments to ensure customer satisfaction and drive product improvements.

Growth AnalystAt Linq, we are pioneering the messaging infrastructure for the AI era. Our data-driven approach influences every decision we make, from acquisition investments to optimizing the conversion funnel. We are seeking a proactive Analyst who possesses the ability to transform raw data into actionable insights, enabling us to allocate resources confidently.The RoleAs a crucial member of the growth team, you will take ownership of our measurement infrastructure, providing insights that propel our key strategic decisions. This role goes beyond traditional reporting — you will lead a monthly Go-To-Market (GTM) learning cadence, design robust experiments, and facilitate our understanding of customers and channels on a weekly basis.What You'll DoLead growth reporting by developing and maintaining dashboards that monitor acquisition, activation, retention, and revenue metrics.Facilitate a monthly GTM learning cadence, synthesizing key learnings and determining future experiments.Establish and oversee an ad experimentation framework focusing on creative, copy, and targeting strategies.Evaluate funnel and site conversion performance, conducting structured tests to enhance these metrics.Identify and assess customer quality signals early in the funnel to filter out poor-fit leads, preserving valuable resources.Analyze customer data to reveal common use cases, industry trends, and ideal customer profile (ICP) patterns.Create predictive models for forecasting pipeline, customer acquisition cost (CAC), and lifetime value (LTV) as we scale.Collaborate with product and engineering teams to ensure effective data instrumentation.You Might Be a Fit If YouPossess 2-4 years of experience in analytics, data, or strategy roles, preferably in a SaaS or tech environment.Are proficient in SQL and familiar with analytics tools like Looker, Mixpanel, or Amplitude.Approach challenges with an experimental mindset — you design tests that address specific business questions rather than merely reporting data.Can effectively translate data insights into compelling narratives that resonate with non-technical stakeholders.Thrive in ambiguous situations and are capable of structuring your work autonomously.Exhibit strong attention to detail while maintaining a focus on broader strategic goals.

Join Bosch Group as a Graduate Placement in Supply Chain Scheduling and Customer Service. This exciting 24-month program offers a unique opportunity to immerse yourself in the dynamic world of supply chain management while enhancing your customer service skills. As a valued team member, you will receive hands-on training and support from industry professionals, allowing you to develop your expertise and contribute to our mission of delivering exceptional service.

Join our dynamic team as a Customer Support Assistant where you will play a critical role in ensuring our customers receive top-notch support. You will handle inquiries, resolve issues, and provide timely assistance to enhance customer satisfaction. Your commitment to excellence will help us maintain strong relationships with our clients and contribute to our success.

Role overview Smiths Group is hiring a Senior Business Analyst in Birmingham. This role focuses on analyzing complex data, spotting trends, and providing insights to support strategic decisions. The Senior Business Analyst will work closely with teams across the business to help improve processes and boost operational efficiency. What you will do Examine large and varied data sets to uncover patterns and trends Deliver clear, actionable recommendations to guide business strategy Support projects that have a direct impact on business performance Collaborate with colleagues from different departments to drive improvements Location This position is based in Birmingham.

Role overview Smiths Group is looking for a Data Analyst based in Birmingham. The main focus is to transform data into clear insights that help guide business decisions. This position involves working with several departments to interpret information and provide practical recommendations. What you will do Examine data from a variety of sources to spot trends and patterns. Interpret results and present findings to support important business decisions. Work with teams throughout the company to understand their specific data requirements. Assist with projects aimed at improving operational efficiency and contribute to broader strategic initiatives.

As a result of our ongoing expansion, we are thrilled to announce multiple openings for analytical and proactive individuals to become integral members of our Controls Analytics team. The ideal candidate will engage in every phase of a project, from gathering requirements and defining the project scope to spearheading the creation and execution of impactful controls analytics solutions. This role provides an exciting opportunity to collaborate with prestigious clients on expansive projects, working alongside a diverse array of construction professionals in a multidisciplinary setting.The Senior Project Controls Analyst will be pivotal in delivering advanced analytics and data insights to bolster project controls functions for significant infrastructure initiatives. This position is essential for ensuring that project risks, scheduling performance, and cost projections align with broader business objectives. You will collaborate closely with various teams, including project managers, risk analysts, and commercial experts, to improve project performance visibility and facilitate effective decision-making.Key ResponsibilitiesControls Analytics & Reporting:Design and maintain dashboards and reports that offer insights into project health across all PMO functions at both project and program levels.Establish and track key project performance indicators while identifying trends, variances, and opportunities for improvement.Deliver clear and actionable insights to stakeholders to support effective governance decisions.Data Modelling & Analysis:Create descriptive and predictive analytics models to evaluate potential project outcomes based on current data and trends.Risk & Performance Management:Partner with the risk management team to embed data-driven risk models into the controls processes.Assess risk impacts and integrate them into forecasts and contingency plans to provide a comprehensive view of project performance, including support for QSRA and QCRA.Stakeholder Engagement:Collaborate closely with project teams to comprehend requirements, explore desired outcomes, and deliver customized analytics solutions.Effectively communicate complex analytics insights and recommendations to both technical and non-technical stakeholders in an accessible manner.Compliance & Governance:Ensure adherence to industry standards and regulatory guidelines in all controls analytics methodologies and practices.Stay informed about advancements in analytics tools, techniques, and relevant technologies (including project controls software) as well as best practices in project and program management.

Join us in making a difference that impacts millions of lives.At Protective, we are dedicated to safeguarding our customers against life's uncertainties. Every role in our company contributes to providing essential protection and peace of mind exactly when our customers need it.As a Financial Analyst II within our Financial Planning & Analysis (FP&A) team, you will play a pivotal role in delivering clear, precise, and actionable financial insights across our organization. Your focus will include expense management, reporting, and analysis that facilitates multiple business divisions, such as Protection, Retirement, and Acquisitions. This is a hybrid position based in our Birmingham, AL office.In this role, you will engage with complex data sets and convert financial activities into meaningful and straightforward analyses for our leadership team. The ideal candidate is a meticulous finance or accounting professional who excels in a fast-paced, deadline-driven environment, enjoys recurring monthly and quarterly cycles, and is committed to continuously enhancing processes and reporting.You will collaborate closely with FP&A, Accounting, and business leaders to ensure accurate capture, allocation, and explanation of expenses, thereby supporting improved operational and strategic decision-making at Protective.