Graduate Placement in Technical Support Engineering

Join Bosch Group as a Graduate Placement in Supply Chain Scheduling and Customer Service. This exciting 24-month program offers a unique opportunity to immerse yourself in the dynamic world of supply chain management while enhancing your customer service skills. As a valued team member, you will receive hands-on training and support from industry professionals, allowing you to develop your expertise and contribute to our mission of delivering exceptional service.

Join Bosch Group as a Graduate Placement in Manufacturing Engineering, where you will embark on an exciting journey in a dynamic and innovative environment. As a part of our team, you will engage with cutting-edge technologies and contribute to projects that shape the future of manufacturing.

Bosch Group offers a graduate placement in Manufacturing Coordination, lasting 12 to 24 months and based in Birmingham. This program is designed for recent graduates who want to gain practical experience in the manufacturing sector. Role overview The placement gives early-career professionals a chance to work directly on manufacturing projects from the start. Participants will collaborate with experienced colleagues from various teams, allowing for exposure to different aspects of manufacturing operations. What you will do Contribute to real manufacturing projects Work alongside professionals from multiple teams Develop hands-on understanding of manufacturing processes and coordination Who this placement suits This program is a strong fit for graduates who want to see how manufacturing operations function within a global company and are looking to build a solid foundation for a future career in the industry.

This Graduate Placement in Technical Engineering Support at Bosch Group offers a 12-24 month fixed-term contract based in Birmingham. The position is designed for recent graduates looking to gain hands-on experience in a professional engineering setting. Role overview Work alongside experienced engineers and support ongoing projects that contribute to Bosch's technology portfolio. This placement emphasizes learning through practical involvement and collaboration with experts in the field. What you will do Assist with technical engineering tasks and project work Collaborate with professionals to support the development and improvement of engineering solutions Gain exposure to current technologies and industry practices Requirements Recent graduate, ideally with a background in engineering or a related discipline Interest in developing technical skills within an established engineering company Willingness to learn and contribute as part of a team

Join Version 1 as a Principal SCM Solution Architect, where you will leverage your expertise in supply chain management and technology solutions to drive successful implementations for our clients. You will play a pivotal role in designing innovative strategies that optimize supply chain processes, ensuring our clients achieve their business objectives efficiently.

Join Acturis as a Placement Year Technical Support Analyst in Birmingham. This is an excellent opportunity for students looking to gain hands-on experience in the technical support field. You will be part of a dynamic team that provides exceptional technical assistance and solutions to our clients.

We are seeking a meticulous and enthusiastic Junior Digital Content Scheduler to oversee, schedule, and enhance content delivery across our vast digital signage network. This position presents a thrilling opportunity for someone who is dedicated to delivering timely and engaging content that aligns with both audience expectations and business goals.The ideal candidate will demonstrate a unique combination of creative problem-solving abilities and technical skills, particularly in HTML, CSS, and JavaScript. This technical know-how is crucial for developing and refining interactive or custom content elements, thereby boosting viewer engagement and maximizing the impact of our digital displays. Additionally, the role demands a sharp attention to detail, exceptional organizational skills, and the ability to thrive in a fast-paced, dynamic environment, contributing to seamless content operations.Key ResponsibilitiesCreate, plan, and manage digital signage playlists and content schedules.Update and customize content templates using HTML, CSS, and JavaScript.Ensure all content is accurate, consistent with brand standards, and delivered promptly.Monitor network playback, troubleshoot issues, and assist in resolving device or CMS-related challenges.Collaborate with design, marketing, and IT teams to produce impactful visual communications.Maintain asset libraries and adhere to naming conventions, versioning, and content standards.RequirementsFamiliarity with digital signage CMS platforms.Proficiency in HTML, CSS, and JavaScript for content modifications or custom widgets.Strong attention to detail and capability to manage multiple schedules effectively.Good communication skills and ability to work collaboratively across functions.Understanding of multimedia formats, asset optimization, and responsive design principles.Nice to HaveExperience with graphic or motion design tools such as Photoshop or After Effects.Knowledge of digital signage hardware and playback devices.BenefitsWork’s a Treat!Alongside a competitive salary, enjoy a variety of perks:25 days of holiday + bank holidays – we recognize the importance of downtime.Annual Wellbeing Day – take an extra day to focus on your health and wellness.Pension Scheme – assisting you in saving for your future.Corporate Medical Cash Plan – claim back medical treatment costs.Smart Working Options – work up to 40% of your time from home.

Join Alpha Insight Inc. as a Customer Service Specialist, where you'll be the frontline ambassador for our brand. In this dynamic role, you'll engage with customers, address inquiries, and resolve issues with a focus on exceptional service. Your expertise will contribute to customer satisfaction and loyalty.

Customer Service TrainerAbout Our ClientOur client is a rapidly expanding domestic energy supplier, providing energy to over 300,000 customers across the nation. Their growth trajectory presents real career advancement opportunities, and they are seeking to enhance their team with a skilled Customer Service Trainer.Role OverviewAs a Customer Service Trainer, you will play a pivotal role in identifying and delivering the training requirements for our Call Centre operations. This includes the design, development, and execution of a comprehensive customer service training and coaching program.Your responsibilities will encompass the induction training for new hires, as well as continuous support for existing staff, ensuring they provide an exemplary customer experience that aligns with our service and quality standards.The ideal candidate will have a proven history of delivering outstanding customer service and will guide team members on effective inquiry handling processes.This position is perfect for an articulate and organized individual with experience in the Energy sector and a background in training or supervisory roles, instilling confidence in training delivery.Key ResponsibilitiesResearch, design, and maintain engaging training workshops to enhance employee skills and confidence.Keep a comprehensive library of training materials and records, ensuring they are consistently updated.Collaborate with the Quality Team to pinpoint training deficiencies.Support the Training Manager in fulfilling various customer operation training needs.Assist in the induction and mentoring of employees during their probation period.Work closely with Team Managers post 1-1 reviews to identify training requirements.Alongside the Training Manager, develop a yearly training strategy.Create diverse training, coaching, and monitoring techniques tailored to individual needs.Adhere to all regulatory and compliance standards in fulfilling job duties.Required Skills and ExperienceProven experience in designing and delivering classroom-based training.Background in the Energy sector, particularly with credit meters.Exceptional communication abilities across all organizational levels.Strong written communication skills.Proficiency in Microsoft Office Suite – Word, Excel, and PowerPoint.A high level of motivation and the ability to inspire others.

Join Bosch Group as a Graduate Specialist in Manufacturing Engineering and kickstart your career in a dynamic and innovative environment. At Bosch, we are committed to fostering a culture of excellence, allowing you to grow your skills and contribute to groundbreaking projects that define the future of manufacturing. As a Graduate Specialist, you will work alongside seasoned professionals in cutting-edge facilities, gaining hands-on experience and insights into the latest engineering practices.

Entain, a global sports betting and gaming entertainment provider, is hiring a Retail Customer Service Representative for its Birmingham location. The team aims to create welcoming experiences for everyone who visits the shop. Role overview This position centers on supporting customers in person at the retail counter. The focus is on helping visitors with their questions, handling requests, and making sure each interaction is positive. What you will do Assist customers in the shop by answering questions and responding to requests Handle customer inquiries face-to-face Promote Entain’s products and services at the counter Requirements Interest in customer service and helping others Comfortable working in a busy retail environment Clear communication skills and a helpful attitude This role is located at an Entain retail shop in Birmingham.

Join our dynamic team as a Customer Service Officer at alphabeinsightinc, where you will play a pivotal role in providing exceptional service to our valued customers. Your primary responsibility will be to assist customers with inquiries, resolve issues, and ensure a positive experience with our products and services.In this fast-paced environment, you will collaborate with various departments to address customer needs effectively, contributing to our commitment to quality and excellence.

As a Customer Service Liaison at Alpha Insight Inc., you will serve as a vital link between our clients and our team, ensuring excellent service delivery and customer satisfaction. You will be responsible for addressing client inquiries, resolving issues, and fostering strong relationships to enhance client experiences. Your role will involve proactive communication, collaboration with cross-functional teams, and the ability to manage multiple tasks effectively. Join us to make a significant impact on our customer service excellence!

Join our dynamic team at Alpha Insight Inc. as a Customer Service Representative! In this role, you will be the frontline support for our clients, addressing inquiries and resolving issues with professionalism and efficiency. Your contribution will significantly enhance the customer experience, ensuring satisfaction and loyalty.

Entain seeks a Retail Customer Service Associate for its Birmingham location. This role centers on helping customers in person, answering questions, and handling transactions at the store. Associates play a key part in creating a welcoming atmosphere for everyone who visits. Main responsibilities Respond to customer questions and requests in the retail space Process payments and transactions with care and accuracy Help maintain a friendly, positive environment for shoppers What we look for A friendly, approachable manner Comfort interacting with the public throughout the day Openness to learning new tasks as needed Enjoyment of active, on-your-feet work

Alphabeinsightinc is seeking a Customer Service Assistant based in Birmingham. This role centers on supporting clients, answering their questions, and ensuring each interaction is smooth and positive. Role overview Customer Service Assistants handle a range of client needs. The focus is on prompt responses, problem-solving, and maintaining a high standard of service throughout every customer interaction. Key responsibilities Respond to customer inquiries in a timely and professional manner Resolve issues and provide follow-up when needed Work to keep customer satisfaction levels high Requirements Strong communication skills Ability to manage multiple tasks and set priorities Dedication to offering helpful and friendly service This position is a good fit for those who enjoy helping others and want to be part of a team focused on excellent service.

Customer Service AdministratorWe are excited to partner with a dynamic client in Birmingham who is seeking talented Customer Service Administrators to join their growing team during this busy period.In this fast-paced role, you will play a crucial part in ensuring timely and accurate payroll for our client's drivers.Your responsibilities will involve a blend of administrative tasks and phone support, addressing queries, resolving pay-related issues, and handling various ad hoc calls.Key Responsibilities:Respond to driver inquiries via email, ensuring all queries are addressed efficiently.Process drivers' hours and expenses, verifying job sheets against drivers' records, and updating the company CRM for payroll processing.Collaborate with the team to meet hourly targets, particularly on Thursdays, to ensure accurate driver payments.Liaise with departments such as finance to confirm drivers have no outstanding speeding tickets or parking fines.Cross-reference systems to ensure mileage and registration accuracy and sign off on completed tasks.Address driver inquiries regarding missing payments and ensure all additional costs and expenses are accounted for.Thursdays are typically the busiest days in our office, and you will be assigned several drivers' pay sheets to process. Collaboration with your team will be key to achieving success.

Turner Townsend is seeking a highly skilled Project Director specializing in Planning and Scheduling to join our dynamic team in Birmingham. As a pivotal leader, you will oversee project timelines, ensuring successful delivery while aligning with strategic goals. Your expertise will contribute to enhancing project performance and driving efficiency.

Join our dynamic team at alphabeinsightinc as a Customer Service Officer. This role is pivotal in ensuring customer satisfaction and providing exceptional service at every interaction. You will be the voice of our brand, assisting customers with inquiries, resolving issues, and enhancing their overall experience.You will need to demonstrate excellent communication skills, patience, and a customer-first attitude. This is a fantastic opportunity for individuals who are passionate about delivering high-quality service and are eager to grow within a supportive environment.