About the job
Job Title: Global Freight Management Analyst
Location: Bangalore
Role Overview
The Global Freight Management Analyst plays a crucial role in establishing comprehensive global and regional transportation rates, along with maintaining essential master tables within the company’s freight and audit system. This position is vital for ensuring seamless processing of freight invoices in alignment with accounting policies, while also enhancing door-to-door transportation cost visibility across the organization.
Key Responsibilities
- Accurately configure rate tables and other back-office data in CTSI (Global Freight Management System) to facilitate effective freight invoice auditing.
- Collaborate with Regional Logistics Managers and representatives to resolve freight invoices flagged for Exception Handling (EH).
- Proactively analyze root causes and implement strategies to minimize the occurrence of freight invoices entering EH.
- Address inquiries from internal stakeholders and freight forwarders promptly.
- Generate detailed transportation cost reports to support decision-making.
- Create and update training documentation as required.
- Provide training and guidance to team members when necessary.
- Achieve targeted Key Performance Indicators (KPIs).
- Support and contribute to Market Based Management (MBM), Six Sigma, International Standards Organization (ISO), and Environmental, Health, and Safety (EH&S) Management Systems by adhering to established policies and procedures.
- Perform additional duties as assigned by management.
- Potential opportunity to advance to team lead, overseeing direct reports.

