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German Speaking Associate in Client Services

On-site Full-time

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Experience Level

Experience

Qualifications

Candidates should exhibit natural curiosity, strong analytical thinking skills, and a competitive spirit. Previous experience in client service or project management is a plus, but not mandatory as thorough training will be provided.

About the job

Gerson Lehrman Group (GLG) is on the lookout for enthusiastic German Speaking Associates who are eager to deliver exceptional client service in a high-performance, meritocratic, and collaborative environment. As an Associate, you will be a key player in GLG's Insight Network – the largest and most diverse source of firsthand expertise globally.

This role requires swift communication and direct collaboration with top-tier professionals in fields such as financial services, consulting, and corporate sectors, connecting them with the insights necessary for their success.

Ideal candidates will possess a natural curiosity, sharp critical thinking abilities, and a competitive drive to excel for our clients. You will embark on an extensive onboarding and training program to cultivate the skills needed for success, including project delivery, client relationship building, and expert engagement. Within a few months, you will manage the project lifecycle, engage frequently with leading clients and experts, while receiving ongoing coaching and mentorship from your team to enhance your project management and communication skills.

Key Responsibilities:

  • Daily Client Engagement: Build strong relationships, provide tailored support, and implement custom solutions that empower our clients to succeed.
  • Project Ownership: Manage client projects from inception to completion, including scoping projects, recruiting the right experts, and ensuring high-quality outcomes for both clients and experts.
  • Collaborative Strategy: Work alongside colleagues, your manager, and internal stakeholders to leverage GLG’s complete suite of products to maximize commercial results, increase revenue, and enhance existing account retention.
  • Compliance Adherence: Uphold GLG’s compliance framework and embrace our corporate values.

As an Associate, you'll have the chance to:

  • Thrive in a dynamic, demanding, and highly collaborative global environment.
  • Develop and refine strong, transferable business skills, including client service and communication.

About Gerson Lehrman Group

Gerson Lehrman Group (GLG) is a premier knowledge services firm that connects professionals with relevant expertise, enabling them to make informed decisions. With a strong emphasis on client satisfaction and excellence, GLG operates the largest Insight Network globally, empowering businesses with critical insights.

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