Genesys Cloud Architect

Transforming Learning with AI.At Docebo, we are revolutionizing workplace learning through the power of artificial intelligence. Our innovative AI-driven learning platform empowers organizations to create, manage, and deliver training seamlessly, all from a single interface. Our commitment goes beyond just providing tools; we aim to enhance productivity, streamline workflows, and help teams concentrate on what truly matters. With our intelligent solutions, we are transforming training from a mere task into a strategic advantage. This leads to enriched learning experiences and tangible outcomes for businesses.We believe in challenging the existing norms and are excited about using AI to improve work-life for individuals across the globe. Our core values, known as the Docebo Heart, emphasize trust, positive intent, and inclusivity, shaping how we collaborate every day.Join over 900 dedicated Docebians worldwide and be part of our mission to redefine learning, because the journey of learning is endless.Role Overview:As the Cloud Engineering Manager, you will lead the Infrastructure Engineering team, ensuring the reliability, security, and scalability of our cloud infrastructure. This position requires a blend of technical expertise and leadership skills, as you will mentor engineers, establish project priorities, and guarantee the on-time delivery of cloud initiatives. You will work collaboratively with cross-departmental teams to ensure our cloud strategies align with overall company objectives.Key Responsibilities:Lead the cloud engineering team, providing mentorship and ensuring optimal availability, security, and performance of cloud systems through proactive monitoring and continuous improvement.Manage daily cloud operations to maintain high standards of availability, scalability, and security.Ensure adherence to industry standards and security protocols.Delegate and prioritize tasks to meet project deadlines and organizational goals, overseeing capacity management, cost efficiency, and incident response to ensure operational resilience.

Join Confluent as a Cloud Traffic Software Engineer, where you will play a pivotal role in enhancing our cloud-based data streaming platform. You will leverage your expertise in cloud technologies to optimize traffic management and ensure seamless data flow across our systems. This is an exciting opportunity to work with cutting-edge technology in a collaborative environment.

At TTEC Digital, we empower organizations by fostering a workplace where employees feel appreciated and supported. We believe that outstanding customer experiences begin with satisfied employees. Our vision is to create an environment where every team member has the opportunity to excel.As a Principal Cloud Engineer with a focus on Microsoft Azure, you will be responsible for architecting and securing landing zones, automating infrastructure using Infrastructure as Code (IaC), and implementing best practices for security, governance, and networking. This role is highly collaborative, requiring you to engage with business leaders and engineering teams to successfully deliver Azure Cloud solutions.

7shifts is looking for a Senior Cloud Security Engineer based in Toronto, ON. The main focus of this role is to enhance the security of cloud environments and safeguard sensitive company data. Role overview This position involves working closely with various teams throughout the organization. The Senior Cloud Security Engineer will help design and implement security measures that align with compliance requirements and protect core infrastructure from cyber threats. Key responsibilities Strengthen the security of cloud platforms and services Protect sensitive data within the organization’s cloud environments Collaborate with internal teams to develop and apply security controls Support compliance initiatives and defend against cyber risks

About Us:Geotab® is a premier global innovator in IoT and connected transportation, and we are recognized as a certified “Great Place to Work™.” Our diverse team is dedicated to empowering businesses to thrive, enhancing community safety, and promoting sustainability.At Geotab, we are revolutionizing security by connecting commercial vehicles to the internet and offering web-based analytics that empower our customers to optimize fleet management. Our open platform and the Geotab Marketplace®, featuring hundreds of third-party solutions, enable both small and large enterprises to automate processes by integrating vehicle data with other data assets. With billions of data points processed daily, we utilize data analytics and machine learning to boost productivity, reduce fuel consumption, enhance driver safety, and ensure compliance with evolving regulations.We are expanding our team and seeking passionate individuals who embrace challenges and strive to make a meaningful impact. Our vibrant, fast-paced environment fosters innovation and collaboration. Join us to pursue a rewarding career with ample opportunities for growth, generous benefits, and a fun, inclusive workplace culture. Discover what it means to be a Geotabber by visiting our blog and follow us on Instagram. Join our talent network to stay updated on job opportunities.

We are on the lookout for a talented and dedicated Corporate Cloud and Infrastructure Manager to champion and advance our corporate IT infrastructure. This pivotal role combines technical expertise, vendor oversight, and strategic planning to foster a secure, scalable, and efficient IT landscape.The ideal candidate will guide and oversee a hybrid infrastructure encompassing AWS, Azure, and on-premises elements while maintaining direct engagement with our external IT service providers. Exceptional communication skills are crucial, as this position necessitates regular interactions with senior leadership, including department heads, technical teams, and external collaborators. This role is perfect for a technology leader who thrives in intricate environments, enjoys hands-on technical involvement, and excels in achieving results.This is a Hybrid RolePrimary ResponsibilitiesAct as the subject matter expert for all infrastructure technologies while spearheading the implementation and ongoing enhancement of the corporate cloud and infrastructure environment, focusing primarily on AWS with secondary exposure to Azure.Serve as the chief liaison and performance manager for our outsourced IT partner, ensuring adherence to SLAs, SLOs, technical quality, documentation, and strategic alignment with business objectives.Oversee and support enterprise networking, security, compute, storage, and collaboration platforms.Manage data protection and disaster recovery methodologies.Provide oversight for business application hosting and performance in collaboration with Business Applications teams.Actively contribute to architecture, security, and compliance strategies, enforcing best practices and ensuring alignment with industry standards.Maintain a hands-on technical presence, assisting with escalations, architectural decisions, and strategic initiatives.Collaborate closely with the CIO and senior leadership team in the development of IT strategy.

About the Role We are seeking a strategic and business-savvy leader to design and manage the financial operating model for our extensive cloud infrastructure. This is not a traditional reporting position; you will take full ownership in optimizing one of the largest technology investments within the company. Your goal is to revolutionize our cloud expenditure from a complicated cost center into a predictable, efficient catalyst for innovation. You will report directly to senior leadership, empowering you to negotiate multi-million dollar contracts, promote cultural change within engineering, and deliver the financial insights necessary for informed strategic decisions. What You'll Do Cultural Change: Be the advocate for Cloud FinOps. Foster a culture of cost accountability within our engineering teams by equipping them with dashboards, insights, and training that integrate cost considerations into their design and operational frameworks. Governance & Visibility: Develop a governance and accountability system. Create and implement a comprehensive resource tagging strategy that transcends basic reporting to establish robust showback and chargeback models, empowering engineering teams with genuine ownership of their expenditures. Optimization & Efficiency: Lead a company-wide optimization initiative. Move beyond addressing obvious cost savings to establish an ongoing optimization program, collaborating with engineering to refine applications for cost efficiency, adopt innovative pricing models, and eliminate systemic waste. Commercial Strategy & Negotiation: Formulate and execute a strategy for engaging with our cloud vendors, recalibrating our commitments to align with business objectives while minimizing financial risk. Forecasting & Budgeting: Develop and manage our data-driven forecasting model. Collaborate directly with Tech and Finance teams to reduce spending volatility and provide a dependable cloud budget along with accurate forecasts.

Join StackAdapt as a Senior Product Manager specializing in our Marketing Cloud solutions. In this pivotal role, you will lead cross-functional teams to develop innovative product strategies that enhance our offerings and deliver exceptional value to our clients. Your expertise in product management and marketing technology will be crucial in shaping the future of our Marketing Cloud platform, driving user engagement and satisfaction.

Miratech seeks a CX Project Manager with deep Genesys Cloud expertise to join the Toronto office. This role leads customer experience projects from initial planning through successful delivery, shaping how clients engage with technology solutions. Key Responsibilities Direct the execution of customer experience projects, maintaining progress and ensuring high standards of quality Manage project schedules and allocate resources effectively Collaborate with cross-functional teams to deliver solutions that enhance customer satisfaction Use Genesys Cloud knowledge to inform project strategies and achieve goals Requirements Demonstrated experience managing projects focused on customer experience Practical, hands-on skills with Genesys Cloud Strong ability to work with various teams and communicate clearly Excellent organizational skills for handling timelines and deliverables

Kaseya delivers IT infrastructure and security management solutions to Managed Service Providers and internal IT teams around the world. With support for over 15 million endpoints in more than 20 countries, Kaseya serves clients across a wide range of industries. The company is backed by Insight Venture Partners and has maintained steady double-digit growth. More details about Kaseya and its offerings can be found at www.Kaseya.com. Role overview The Principal Software Engineer - Cloud Native & SASE Solutions leads both the architecture and hands-on implementation of a cloud-native, multi-tenant Secure Access Service Edge (SASE) platform. This position plays a key role in shaping how customer traffic moves across regions and gateways, focusing on scalable and resilient systems for a global customer base. The work centers on building distributed systems that improve availability, efficiency, and multi-tenancy for production environments. Key responsibilities Architect and build a cloud-native, multi-tenant SASE platform. Oversee integration with a network of customers distributed worldwide. Develop strategies for routing customer traffic across multiple regions and gateways. Design platform features that enhance scalability, resilience, and cost-effectiveness. Deliver distributed systems that are production-ready, high-performance, and support operational efficiency and availability. Location Toronto, Ontario

Welcome to OktaAt Okta, we are redefining identity management. We empower individuals to securely access any technology, from any device or application, fostering a transformative approach to business security and growth. Our innovative solutions, including the Okta Platform and Auth0 Platform, prioritize identity at the heart of operational success.We value diverse perspectives and experiences, seeking lifelong learners who contribute to our dynamic culture.Join us as we shape a future where identity is truly in your hands.Are you driven to tackle complex data challenges and make a significant impact? Do you want to collaborate with a passionate team of cloud engineers and architects? If yes, we want to hear from you!The Auth0 platform manages over 100 million logins daily for clients worldwide and is rapidly expanding. As part of the Data Platform team, you will be instrumental in developing and managing essential data services that enable scalability, reliability, efficiency, and operational excellence. In your role as Senior Manager, you will collaborate with engineers across departments, guide the platform roadmap, and establish the foundational infrastructure for Auth0's future growth.As a leader, your passion for developing high-performing teams and your ability to coordinate across organizations will make you an ideal fit for this position!Your Responsibilities Include:Leading a diverse, agile software development team focused on delivering value with expertise in distributed systems, cloud infrastructure, and site reliability engineering.Fostering a culture of discovery, learning, and experimentation within a geographically distributed team through continuous coaching and mentoring.Collaborating closely with architects and engineers to design scalable, robust, and extensible services using modern technologies such as Go, Node.js, Kubernetes, Docker, AWS, and Azure.Building and managing data streaming teams utilizing event-driven architecture and Kafka.Partnering with product management and engineering leadership to define a platform roadmap that supports the next generation of identity products, overseeing planning, execution, and delivery of data platform services.Implementing process improvements to drive operational excellence and efficiency during a period of significant growth.

Role overview The Genesys Cloud Architect at Miratech will design, implement, and optimize Genesys cloud solutions for clients in Toronto. This position shapes customer experience by building tailored cloud architectures that support each client’s unique requirements. What you will do Create Genesys cloud environments that align with client goals Implement and fine-tune solutions for strong performance and reliability Collaborate with cross-functional teams to integrate and deploy cloud services Identify and resolve technical issues to maintain high system availability Collaboration and impact This position works closely with both technical and business teams to deliver seamless cloud-based services. Strong problem-solving skills and technical leadership help drive successful outcomes for clients.

Who We AreVerkada is revolutionizing the way organizations safeguard their personnel and properties through an advanced, integrated AI-driven platform. As a trailblazer in cloud-based physical security, Verkada empowers organizations to enhance safety and operational efficiency via a unified software solution encompassing video surveillance, access control, environmental monitoring, alarms, intercoms, and visitor management.With over 30,000 clients globally, including more than 100 Fortune 500 companies, Verkada stands as a trusted security partner, offering seamless management, intelligent oversight, and scalable solutions. Since our inception in 2016, we have experienced rapid growth, expanding to 15 offices and employing over 2,200 dedicated professionals.About the RoleThe Solutions Engineering team is seeking an experienced SE leader to join our Enterprise division. As the Solutions Engineering Manager, you will spearhead a high-performing team in Canada, driving development and excellence. The ideal candidate will be a seasoned technical leader in a dynamic environment who demonstrates motivation, entrepreneurial spirit, and exceptional follow-up skills.This position is remote.What You'll DoPeople Leader: Recruit, nurture, and guide diverse, high-performing Global Enterprise Engineering teams.Technical Leader: Provide technical coaching, mentorship, and problem-solving support for complex technical challenges.Builder: Proactively identify gaps, demonstrate initiative, and take ownership of creating programs and processes to support the SE team.Connector: Collaborate across departments to enhance communication and drive improvements, including areas such as sales, product, support, enablement, and marketing.Career Champion: Foster team skill development through coaching, mentoring, and enablement initiatives.Travel Requirement: Up to 50% travel may be necessary.What You BringProven leadership experience as a technical presales Manager for at least 3 years in a comparable organization.Experience in a cloud and network infrastructure-focused company with hardware/software exposure is essential.Bachelor's degree in Computer Networking, Information Technology, Cybersecurity, Electrical Engineering, or a related field.

Join Metergy Solutions Inc. as a Senior Manager of Cloud Security, Compliance, and GovernanceAt Metergy Solutions Inc. (“Metergy”), we are fueled by the energy and dynamic growth typical of a startup, paired with the stability and resilience of a business boasting a 45-year legacy. Our technology-driven approaches significantly reduce carbon emissions, giving you a unique chance to make a real impact in the industry.As a premier submetering provider across North America, we have delivered comprehensive solutions for over four decades. Our services include supplying, installing, and remotely reading meters that track the consumption of electricity, water, gas, and thermal energy in multi-residential and commercial properties. This innovative model generates long-term recurring revenue through our Submetering as a Service (SaaS) offering, which has been proven to lower energy consumption by 40%, enhancing our clients' decarbonization initiatives. This success has allowed us to issue green bonds and secure environmentally focused financing.Recognized as the leading submeter provider in New York and Canadian markets, Metergy operates with over 900,000 contracted meters and issues over 4 million utility bills annually, supported by a robust team of more than 500 employees. As a member of Brookfield Infrastructure Partners, one of the world’s largest asset management firms, we benefit from significant capital resources, investment expertise, and global reach.Our MissionWe aim to deliver precise and trustworthy utility consumption data to building owners and occupants through our market-leading expertise in turnkey submetering and billing while cultivating an inspiring workplace where team members can thrive.At Metergy, we champion our employees, recognizing that when individuals feel appreciated and empowered, they can achieve remarkable outcomes. We are proud to be acknowledged as a Great Place to Work for the second consecutive year, a testament to our commitment to fostering a respectful, inclusive, and high-performance environment.Become a part of our passionate team!

Okta secures both AI and human identities for organizations worldwide. The company builds trusted infrastructure to help clients adopt new technologies with confidence. Okta’s team approaches complex security challenges with urgency, ownership, and a focus on real-world results. This Senior Solutions Engineer position is based in Toronto, Ontario. The role supports customers throughout their development lifecycle, blending technical knowledge with business understanding to help clients adopt Okta’s Identity Platform. Senior Solutions Engineers work closely with account executives, present to varied audiences, and advise on cloud security solutions for organizations ranging from startups to Fortune 500 companies. What you will do Partner with account executives to build and execute strategies that grow Okta’s presence in assigned territories and accounts. Lead research and discovery sessions to understand customer requirements and communicate the value of cloud-based technology solutions. Manage Proof of Concepts (POCs) for customers with complex needs, collaborating with other Okta engineering teams as required. Create technical documentation to guide customers on best practices and new technology implementations. Prepare and deliver product demonstrations that connect Okta’s platform capabilities to specific customer business needs and use cases. Gather customer feedback and share insights with Product Management, Engineering, Marketing, and Sales teams.

Role Overview Guidepoint is looking for a Senior Platform Engineer to strengthen infrastructure reliability and improve the developer experience. This hybrid role is based in Toronto, Ontario. What You Will Do Enhance the scalability and reliability of a Kubernetes-based cloud environment. Lead the shift toward a self-service platform model for internal teams. Apply software engineering principles to infrastructure challenges. Use Agentic AI to automate complex workflows and develop "Golden Paths" that reduce manual steps. Design and build software to manage and monitor Kubernetes clusters, focusing on resilience, cost-efficiency, and self-healing systems. Location and Work Model This is a hybrid position based out of Guidepoint's Toronto office.

Join Pinterest as an Engineering Manager II, where you will lead a talented team focused on developing innovative solutions that enhance user experiences. You will be responsible for driving engineering excellence and fostering a culture of collaboration and continuous improvement. This role offers a unique opportunity to shape the future of our platform while working in a dynamic and inclusive environment.

Role overview Veeva Systems is hiring a Senior Software Engineer focused on infrastructure in Toronto, Canada. This role centers on designing and building software that supports and improves our cloud-based platforms. The work directly impacts scalability and performance across our systems. What you will do Design and implement software solutions for infrastructure needs Work closely with teams from different disciplines to strengthen our cloud platforms Contribute to projects that improve system scalability and performance

About the PositionAs the Engineering Manager at Vantage Analytics, you will spearhead a dynamic team of skilled engineers dedicated to developing, scaling, and maintaining high-quality software systems that provide significant value to our customers and the business. Your primary responsibility will be to foster an environment where engineers can excel, balancing the need for execution, technical excellence, and sustainable practices. This role is pivotal, positioned at the crossroads of leadership and technical strategy, where you will collaborate closely with product, design, and various stakeholders to transform ambitious goals into successful outcomes.Your focus will be on nurturing individual and team growth while ensuring reliable delivery and ongoing improvement. You will guide the technical direction, implement robust engineering practices, and eliminate barriers that hinder team progress. Success in this role will be reflected in a motivated, high-performing team, effective collaboration across disciplines, and well-architected, maintainable software aligned with our business objectives.This is a newly created position, and we are excited to welcome a leader who is ready to make an impact.