General Service Technician

At Sunlight Group, we are at the forefront of revolutionizing energy storage technologies for industrial and advanced tech applications. Our commitment to performance and ongoing enhancement drives us to continuously innovate, ensuring our solutions meet the evolving needs of our clients. We are deeply aware of our environmental responsibilities, fostering a culture of openness and respect in every interaction. With a strong customer focus, we utilize data and insights to create transformative solutions that not only empower our clients but also contribute positively to our shared ecosystem. Embracing an entrepreneurial spirit, we promote a dynamic and collaborative workplace where our team members are motivated to engage in open dialogue, pursue continuous learning, and achieve their full potential.Our Vision: Transforming Energy Storage Solutions To Power A Sustainable Tomorrow.Our Mission: Delivering innovative, high-quality energy storage solutions that drive a fully electric future for industrial and advanced technology applications.We are seeking an IT Service Desk Engineer to join our dedicated IT Infrastructure team. In this role, you will provide comprehensive technical support, troubleshoot issues, and maintain hardware, software, and network systems to ensure optimal functionality. You will play a crucial role in ensuring that all technology resources operate seamlessly and that users receive prompt and professional assistance.

Are you an enthusiastic professional eager to embark on a career in IT support? EUROPEAN DYNAMICS is looking for a skilled Junior Service Desk Engineer to become part of our vibrant team at our headquarters in Athens. This is an excellent opportunity to launch your career in a fast-paced and nurturing environment.Key Responsibilities:Collaborate within a team of IT engineers to deliver desktop support to corporate users;Install and maintain desktop infrastructure and software;Provide technical assistance to corporate users;Oversee and manage desktop security;Work closely with the corporate IT team for the deployment of new IT services.Qualifications:Solid understanding of desktop hardware and MS Windows;1-2 years of hands-on experience with desktop and laptop hardware;Familiarity with Windows Server Management and Virtualization is a plus;Strong command of English, both written and verbal.What We Offer:We value talent and dedication, and we offer the following benefits:Attractive full-time salary;Comprehensive Private Health Coverage as part of the Company’s group program;Flexible Working Hours;Access to state-of-the-art tools;Opportunities for Professional Development, including language courses and specialized training;Pathways for Career Growth, collaborating with cutting-edge specialists in the industry;A Dynamic Work Environment that encourages autonomy, challenging objectives, and mentorship for personal and organizational growth.If you are ready for an exciting challenge, eager to work with innovative technologies, and enjoy your work, we encourage you to apply! Please submit your detailed CV in English, referencing: (SDE/12/25).Explore all our open positions by visiting the career section of our website (www.eurodyn.com) and follow us on Twitter (@EURODYN_Careers) and LinkedIn.EUROPEAN DYNAMICS (www.eurodyn.com) is a prominent European company specializing in Software, Information, and Communication Technologies, with an international presence (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.). We employ over 1,100 engineers, IT experts, and consultants (approximately 3% PhD, 41% MSc, and 54% BSc). Our team designs and develops software applications using state-of-the-art technology, and our current IT projects are valued at over 300 million EURO.

Με πάνω από 40 χρόνια επιτυχούς πορείας στον τομέα της υγείας, ο Όμιλος εταιρειών Βιοιατρική είναι ο κορυφαίος πάροχος υπηρεσιών Πρωτοβάθμιας Φροντίδας στην Ελλάδα. Δεσμευόμαστε στην ιατρική και ψηφιακή τεχνολογία, προωθώντας την υγεία και την επιστήμη, προσφέροντας παράλληλα ευκαιρίες απασχόλησης σε εξειδικευμένο προσωπικό.Στη Βιοιατρική, οι άνθρωποί μας είναι η «καρδιά» του οργανισμού μας, υποστηρίζοντας το όραμά μας για φροντίδα και βελτίωση της ποιότητας ζωής των ανθρώπων. Με τις αξίες μας - Ενσυναίσθηση, Αριστεία, Όραμα & Υπευθυνότητα, δημιουργούμε ένα περιβάλλον που προάγει τη διαφορετικότητα και την συμπερίληψη και αναπτύσσει τις ικανότητες του προσωπικού μας.Αυτή τη στιγμή αναζητούμε έναν IT Service Desk – End User Support EngineerΟ ρόλος αναφέρεται στον IT Service Desk Supervisor.Σκοπός ΘέσηςΠαροχή υποστήριξης στους τελικούς χρήστες, εξασφαλίζοντας την ομαλή λειτουργία των τεχνολογικών υποδομών και την επίλυση τεχνικών προβλημάτων.Κύρια Καθήκοντα/ΑρμοδιότητεςΛήψη & Διαχείριση αιτημάτων υποστήριξης χρηστών.Τηλεφωνική & remote υποστήριξη σε IT & τηλεπικοινωνιακό εξοπλισμό.Επίλυση προβλημάτων σε Windows 10, Office 365, εφαρμογές, ios/android, κ.λ.π.

gek-terna is seeking an ICT Help Desk Support Engineer in Athens, Attica. This position centers on supporting users and maintaining reliable IT systems throughout the organization. Main responsibilities Troubleshoot technical issues related to hardware and software. Assist users with IT inquiries and requests. Help ensure the smooth operation of company IT systems. What this role involves This role focuses on providing prompt and effective support to colleagues, addressing a range of technical problems as they arise. The ICT Help Desk Support Engineer works closely with users to resolve issues and keep daily operations running smoothly.

We are seeking a dynamic and experienced Head of Desk to lead our trading operations in Athens. In this pivotal role, you will be responsible for overseeing our trading strategies, managing a dedicated team, and driving growth in our financial services.The ideal candidate will possess strong analytical skills, a deep understanding of the financial markets, and the ability to make strategic decisions that align with our business objectives. You will collaborate with various departments to ensure seamless operations and contribute to the overall success of Ebury.

Aambience Services specializes in business process outsourcing, technology services, and robotic process automation. The company is headquartered in Tavros, Athens, and is known for building client trust through consistent quality and expertise. Role overview The E Shop division seeks full-time Customer Service Representatives to join the on-site team at the Athens headquarters. This position centers on handling customer interactions over the phone and by email, ensuring each inquiry is managed with care and professionalism. Main responsibilities Respond to incoming customer calls and provide general information Resolve customer inquiries and offer solutions Document customer interactions accurately Deliver timely solutions or alternatives, track issues, and confirm resolution by phone and email Requirements Strong communication skills Responsible approach to work Ability to manage multiple tasks at once Location This is a full-time, on-site position based in Tavros, Athens, Attica, Greece.

Aambience Services stands at the forefront of innovation, delivering cutting-edge IT solutions, Robotic Process Automation (RPA), and comprehensive Business Process Outsourcing Services. Our distinctiveness lies in our unwavering commitment to challenge conventional practices, ignite inspiration, and craft revolutionary solutions. We cultivate trust-based relationships with our clients, grounded in quality and expertise, while ensuring exceptional experiences through outstanding customer service.Our team is comprised of seasoned professionals who are passionate about their work. They are the foundation of our vibrant corporate culture and serve as dependable partners in addressing our clients' challenges and needs. This commitment has fostered a diverse environment that enhances employee engagement and performance, driven by our core value of investing in and nurturing our people and teams.

Join our dynamic team at Aambience Services as a Customer Service Representative. You will play a crucial role in providing exceptional service to our clients through phone communication. Your excellent communication skills and problem-solving abilities will ensure customer satisfaction and help us maintain our reputation for outstanding service.

Join Konecranes, a global leader in lifting solutions, as a Service Technician in Athens. As part of our dedicated team, you will be responsible for the maintenance, inspection, and repair of our innovative lifting equipment. This role offers an exciting opportunity to work with advanced technology in a dynamic environment.

About Us: Aisera is pioneering the future of service management through our innovative AI-driven solutions. Our platform automates operations and support across IT, Sales, and customer service, enabling both businesses and users to achieve success with intuitive self-service resolutions. As a leading VC-funded startup based in Palo Alto, California, we are transforming the digital landscape with behavioral intelligence that fosters end-to-end automation. Our strategic partnerships with industry giants such as AWS, Microsoft Azure, Google Cloud, ServiceNow, and Salesforce position us at the forefront of technological advancement. We are proud to have received numerous accolades, including recognition from Forbes AI50, CNBC Upstart 100, and Gartner Cool Vendor, among others. Join us in reshaping the service experience! Your Role: As the AI/ML Tech Lead Engineer, you will spearhead research and development initiatives in machine learning, leveraging your expertise to drive innovation and the creation of production-ready ML systems. Collaborating closely with the AI Systems Tech Lead, you will mentor team members and integrate advanced AI solutions. Key Responsibilities: Lead ML research and development projects from inception to deployment. Design and implement cutting-edge ML/AI approaches, ensuring alignment with the latest research trends. Architect robust ML pipelines, training infrastructure, and model evaluation frameworks. Guide engineering decisions on model selection, feature engineering, and optimization techniques. Translate theoretical insights into actionable business solutions. Mentor junior ML engineers while establishing best practices for the team. Collaborate effectively with AI Systems Tech Leads to deliver optimized AI systems. Uphold data governance and privacy standards through established processes. Work in tandem with cross-functional teams to ensure AI/ML solutions meet organizational goals. Document and communicate findings clearly to both technical and non-technical stakeholders.

Join the Angelicoussis Group, a leading name in global ship management, as we seek a dedicated and skilled ICT Infrastructure Engineer.About the PositionIn this pivotal role, you will spearhead the design, secure implementation, and ongoing support of our hybrid IT infrastructure, ensuring its resilience across our office environments.Key ResponsibilitiesArchitect, implement, and sustain essential IT infrastructure components, including servers, virtualization platforms (Hyper-V clusters, VMware), storage solutions, Microsoft cloud services, networking devices, and security systems.Oversee the administration of Windows Server, Active Directory, Group Policies, DNS/DHCP, and Microsoft Intune for device management, along with all Microsoft portals such as Entra ID, Azure Portal, and Intune.Configure and provide support for network infrastructure (switches, routers, VLANs, VPNs, Wi-Fi) and firewalls, including policy management, reporting, and traffic analysis.Manage endpoint security and compliance through Microsoft Intune, deploy applications, control access levels, and support mobile devices along with Windows OS and MS Office applications.Ensure infrastructure security and adherence to IT policies.Proactively monitor and analyze system performance and reliability.Lead infrastructure projects and upgrades effectively.Stay updated on the latest technologies, exploring potential solutions and coordinating new IT projects to foster business development.

uni-systems is growing its Managed Services Department in Athens, Attica. The team is looking for a Service Manager to guide and improve service delivery for clients and partners. What You Will Do Supervise service management processes, including Incident and Problem Management, and provide regular reports on these activities. Monitor team performance across multiple responsibilities and initiatives, delivering clear updates. Coordinate collaboration between internal teams, consortium partners, and external stakeholders in a multinational environment. Apply service and project management experience to lead incident and problem ticket resolution. Oversee support activities performed by managed service providers and vendor teams. Handle critical incidents and system issues, troubleshoot problems, and involve the right internal or external resources. Communicate status and resolution plans to business users and executive stakeholders. Plan and organize project and service management tasks to meet objectives and deadlines. Identify and assess risks related to projects and services. Maintain open communication with clients, build trust, and spot opportunities for service improvement. Serve as the main contact for project and service status updates to all stakeholders. Track daily client services, focusing on technical accuracy and response times. Prepare monthly reports on service levels versus SLAs and evaluate team performance against KPIs. Ensure client support meets high standards by following ITIL best practices. Support presales activities to promote the company’s services. Location This role is based in Athens, Attica, Greece.

Join Mercier Consultancy as a passionate German Speaking Customer Service Representative in our Veterinary Services Department, supporting one of our esteemed clients. In this vital Entry Level position, you will offer empathetic and informed assistance to our German-speaking clientele, addressing inquiries regarding a variety of veterinary services for their cherished pets.Your proficiency in German will be essential as you aid pet owners with scheduling appointments, inquiries about services, and general pet care questions. You will be pivotal in ensuring that our clients receive exceptional care and support for their beloved animals.Key Responsibilities Deliver outstanding customer service in German through phone, email, and chat regarding veterinary services Assist clients with inquiries about pet health, available services, and appointment scheduling Address customer concerns and complaints compassionately and promptly Maintain accurate records of customer interactions within our CRM system Work closely with veterinary staff to ensure clients receive timely and precise information Collect and communicate customer feedback to enhance service delivery Stay updated on veterinary practices and the latest pet care advice

Join the dynamic team at Mercier Consultancy as a Portuguese Speaking Customer Service Representative for our Client's Subscription-Based Services division. This crucial role involves delivering outstanding support to our Portuguese-speaking clientele, addressing their inquiries regarding subscriptions, and fostering an exceptional customer journey.Your proficiency in Portuguese will be vital in guiding clients through account management, billing concerns, and technical assistance, ensuring they fully enjoy our diverse range of services. You will significantly contribute to boosting customer satisfaction and loyalty.Key Responsibilities Provide exceptional customer service in Portuguese via phone, email, and chat for subscription-related inquiries Assist customers with account setups, payments, cancellations, and service queries Efficiently resolve customer issues and complaints with professionalism and speed Meticulously document customer interactions within our CRM system Collaborate with internal teams to tackle complex inquiries and enhance service delivery Gather and communicate customer feedback to inform service improvements Stay updated on company offerings and subscription trends to assist customers effectively

Join our team as an Automotive Service Manager at eoctebp, where you will lead and inspire a dedicated team of professionals in delivering exceptional automotive service. In this pivotal role, you will oversee daily operations, ensure customer satisfaction, and drive service excellence.Your responsibilities will include managing service workflows, optimizing team performance, and maintaining high-quality standards. If you possess a passion for the automotive industry and have a proven track record in service management, we want to hear from you!

Join our dynamic team at uni-systems as a Senior Microsoft Systems Engineer within the UniQue Modern Workplace & Cloud Services division, part of our ICT Services Technical Division. We are on a continuous growth path and passionate about technology and innovation!Your role will involve designing, implementing, optimizing, and supporting complex IT systems based on Microsoft technologies. You will be responsible for managing both remote and on-site IT infrastructure for our clients while also investigating and resolving technical issues.

Join Mercier Consultancy as an Italian-Speaking Customer Service Representative for our esteemed Client's Subscription-Based Services in Greece. In this pivotal role, you will deliver exceptional support to our Italian-speaking clientele, addressing their inquiries regarding our subscription offerings.Your proficiency in Italian will be instrumental in helping customers navigate subscription details, troubleshoot common challenges, and guide them in utilizing our services for an enhanced experience. You will be a key player in driving customer satisfaction and retention in a dynamic and growing environment.ResponsibilitiesProvide outstanding customer support in Italian via phone, email, and chat for subscription-related inquiries.Assist customers with account management, payment issues, and subscription renewals.Effectively resolve customer complaints with professionalism.Accurately document customer interactions in our CRM system.Collaborate with internal teams to address customer concerns and enhance service delivery.Collect and analyze customer feedback to continuously improve subscription offerings.Stay updated on the latest trends in subscription services and customer engagement.

Join Mercier Consultancy Group as a Greek Speaking Customer Service Agent within our dynamic financial department based in Athens. In this pivotal role, you will deliver outstanding customer service to our Greek-speaking clientele, addressing their inquiries related to a variety of financial products and services, all while ensuring a smooth and enjoyable customer experience.Key Responsibilities Provide support to Greek-speaking customers via phone, email, and chat, addressing inquiries about financial services and products. Offer accurate information regarding account management, transactions, and general banking services. Effectively handle customer complaints and resolve issues to ensure high levels of customer satisfaction. Document customer interactions in our CRM system to maintain quality control and record-keeping. Work collaboratively with team members to enhance service delivery and improve overall customer experience. Stay informed about financial products, services, and industry regulations to provide knowledgeable support.

ABOUT USIndie Campers is a global leader in road trip travel, providing thousands of customers with the freedom to explore the world in fully equipped campervans and RVs.As we expand our offerings, we rely on exceptional frontline professionals to deliver unforgettable experiences to our customers while contributing to achieving commercial results.The Rental Service Agent role is twofold:Customer Experience Specialist for rentalsSales Expert for presentations and conversions in the RV marketThis position is crucial to ensuring that customers leave satisfied, whether they are embarking on a journey or purchasing their future RV.THE ROLEThe Rental Service Agent manages all customer-related rental operations and conducts professional RV presentations aimed at converting interested parties into buyers. This is a hands-on, customer-centric role that combines service, product presentation, operational execution, and sales management.At all levels (rentals and sales), the role ensures that every vehicle, every interaction, and every customer experience reflects the high standards of Indie Campers.WHAT YOU WILL DOCustomer Service & Operations:Manage check-in/check-out, updates, and support during the rental. Address issues and emergencies with empathy.Sales Presentations & Customer Engagement:Conduct engaging product demonstrations to potential buyers, ensuring an informative and persuasive experience.